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ClickConnector logo

ClickConnector

Develop by Shopify

$99-$499

/ Month
Free plan available 21 Days Free Trial

Fusion of AI, ChatBots, and humans for exceptional CX.

Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers

About ClickConnector

Launched Jul 12, 2023

Categories

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Introduction Video

Description

Customer Support Platform with the fusion of ChatBots, AI, and humans for exceptional CX.

ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the fusion of ChatBot workflows, AI, and human support ClickConnector is also an omni channel chat solution: Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS

ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the fusion of ChatBot workflows, AI, and human support ClickConnector is also an omni channel chat solution: Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS more
  • Omni-Channel Customer Support Platform - LiveChat + Email + IG + FB + WA + Phone
  • Shopify Chat Sidebar Plugin that gives you all context of the customer
  • Team Collaboration Tools that helps you collaborate with your team in a gist
  • Built in Knowledge base pages that you can integrate with your store
  • Live Chat Plugin with automatic triggers that helps you engage better

Pros

  • Streamlines customer service operations
  • Reduces costs
  • Elevates customer experience through the fusion of ChatBot workflows, AI, and human support
  • Omni-channel chat solution that supports Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS
  • Incorporates a Shopify Chat Sidebar Plugin for better customer context
  • Includes team collaboration tools for efficient teamwork
  • Built-in knowledge base pages that can be integrated with your store
  • Live Chat Plugin with automatic triggers for improved engagement

Cons

  • Potential learning curve for new users to integrate and utilize all features effectively
  • May require significant initial setup and configuration
  • Dependence on stable internet connectivity for optimal performance
  • Possible inconsistencies between AI and human responses

Top Helpful Reviews

Catalyst Case US

Jan 29, 2025  on Shopify

It does not work, it doesn't sync all DMs and comments, there is not much to do in the portal to troubleshoo the issue and their chat bot doesn't responds, they don't reply to emails sent to their support, and their owners don't respond to the issues when reached directly via call/whatsapp. Highly disappointed!

Stockås Oy

Feb 10, 2024  on Shopify

We have been using this app for a while now, and it has been very helpful. It has made client communication easier for our team, and we appreciate the prompt support whenever we have questions or issues. Overall, we are satisfied with the app and would recommend it to others. Furthermore, the app has good customer support, and it is constantly improving.

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