Shopify Live chat apps 2026

ShopCierge — AI Sales Chatbot

$99 / Month

8.2

3 Reviews

Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.

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Multi-language support

Customer engagement

Product recommendations

Sales automation

Order processing

Live chat

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Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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Rocket Page Speed Optimizer

$9 / Month

(3.4/5)

51 Reviews

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Improve Google Pagespeed Score, and Fix Search Console Errors Show more

Rocket Page Speed Optimizer is a powerful app designed to enhance your store's page speed seamlessly on both desktop and mobile devices without requiring any coding skills. By focusing on optimizing critical elements like Facebook Pixel, Klaviyo, Google Analytics, and Tag Manager, the app ensures significant improvements in your store’s performance metrics. It aligns with Google's core web vitals requirements by employing lazy-loading techniques for commonly used apps and analytics. The app’s single-click optimization feature makes it easy to improve page speed and includes live chat optimization for enhanced customer interactions. With 24x7 customer assistance, users can trust in constant support and troubleshooting. Additionally, the app offers an uncomplicated uninstall option, allowing for easy removal of app code from your theme whenever necessary.

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No coding required

One-click optimization

Automatic page optimization

Google core vitals

Lazy-loading apps

Desktop & mobile

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SB: Helpdesk, Live Chat & FAQs

$5.99-$49.99 / Month

7.6

326 Reviews

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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

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Channel Sales Chat Bot CRM

$36-$120 / Month

7.9

43 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

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Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

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Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

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EmbedAI Live Chat & AI Chatbot

$19-$99 / Month

(1/5)

1 Reviews

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Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.

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Customizable appearance

Easy installation

Live chat

Chatgpt integration

Ai chatbot

File training

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Chaport: Live chat & Chatbot

$39-$129 / Month

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Streamline Shopify communications with multi-channel live chat and chatbot automation. Show more

Chaport: Live chat & Chatbot is a comprehensive customer communication tool specifically designed for Shopify store owners. The app enables businesses to provide seamless multi-channel support across platforms like live chat, email, Facebook, Instagram, Telegram, and Viber. To enhance efficiency, it integrates chatbots that automate routine communications, offering a 24/7 support mechanism that can assist in lead generation and customer engagement. With intelligent triggers, it facilitates offering proactive help or discounts, recovering abandoned carts, and driving more sales. Chaport also empowers personalized customer support by granting access to vital visitor information and order details. For increased productivity, it includes features like saved replies, chat routing, internal notes, and tracking of visitor behavior. Additionally, the app allows creation of an FAQ knowledge base to automatically suggest relevant articles during chats, further improving customer experience.

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Visitor tracking

Knowledge base

Automated support

Real-time assistance

Multi-channel inbox

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POWR: Live Chat

$6.04-$98.99 / Month

6.3

16 Reviews

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Customer support live chat in real-time w/ Facebook Messenger. Show more

POWR Chat for Facebook Messenger offers a seamless integration of real-time customer support within your Shopify store. Effortlessly installed without any coding expertise, this app empowers you to provide instant live chat driven by Facebook Messenger, helping you connect with customers and answer their queries promptly. You can tailor the chat settings, including triggers, delay, bubble icon, and button text, to suit your brand's aesthetic and communication style. The automated chat initiation ensures a personalized touch as soon as a conversation starts, enhancing the customer experience. Receive instant mobile notifications to address customer inquiries anytime and anywhere, making it easier to close sales and improve customer retention. With customizable design features like avatars, colors, shapes, and positions, POWR Chat ensures your brand's uniqueness shines through every interaction. This app helps you stay competitive by providing top-notch customer service, encouraging more sales, and keeping your customers satisfied.

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Customizable design

Automated messages

Instant live chat

Custom chat settings

Mobile notifications

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Jyotisham Astro Builder

$49-$299 / Month

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Online Astrology Consultation & Services, Talk to Astrologer Show more

Jyotisham Astro Builder is an app designed to guide you through a fascinating celestial journey where the alignment of stars and planets helps unravel the mysteries of your destiny. Utilizing the profound wisdom of Vedic astrology, it offers personalized insights and guidance tailored to your unique circumstances. The app is rich with features, allowing you to personalize email and SMS templates, and access detailed reports on your financial activities like refunds and income. Users can keep track of wallet balances and recharge history with ease. It also features pages for displaying astrologer's profiles, daily Panchang, and Kundali matching services. For those seeking real-time consultation, the app facilitates direct connections with astrologers through video calls, live chat, and more. Whether you're a believer in astrology or just curious, Jyotisham Astro Builder offers a comprehensive platform to explore the universe's influences on your life.

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Live chat

Personalized insights

Horoscope access

Astrologer profiles

Panchang access

Email templates

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

(1/5)

1 Reviews

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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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Better Bottom Icons

$4.99 / Month

(3/5)

1 Reviews

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Easily tell your customers about your services by adding icons Show more

Better Bottom Icons is a versatile app designed to seamlessly integrate eye-catching, customizable icon buttons at the bottom of your Shopify website, all without the need for any coding skills. It empowers users to enhance their store's functionality by easily promoting social media profiles, offering live chat support, or highlighting important policies such as shipping and returns. The app significantly improves user experience and increase conversion rates by making crucial information easily accessible. Users can effortlessly add their own links and change icons and styles to match their brand identity. Whether you're looking to boost engagement or streamline navigation, Better Bottom Icons provides a simple yet powerful solution for online retailers.

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User-friendly interface

No code required

Live chat support

Add customizable buttons

Promote social media

Showcase policies

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Whatsy: WhatsApp Chat & Share

9.1

38 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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Oscar Chat AI Bots & Live Chat

$1-$45 / Month

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Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.

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Live chat

Ai chatbots

Pop-up builder

All-in-one messaging

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

7.7

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

Flowio Email Marketing, Pop Up

$9-$39 / Month

8

206 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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LiveSupporti ‑ Live Chat

$5-$48 / Month

6.9

5 Reviews

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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

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Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

6.7

36 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 97 Apps

ShopCierge — AI Sales Chatbot

Lets Connect by PATHADVICE

Rocket Page Speed Optimizer

SB: Helpdesk, Live Chat & FAQs

Channel Sales Chat Bot CRM

Massively Live Chat & Chatbots

KamiChat：ChatGPT Chat

EmbedAI Live Chat & AI Chatbot

Chaport: Live chat & Chatbot

POWR: Live Chat

Jyotisham Astro Builder

Chative ‑ Live chat & Chatbot

Better Bottom Icons

Whatsy: WhatsApp Chat & Share

Oscar Chat AI Bots & Live Chat

Desk360

RT: WhatsApp Chat, Live Chat

Flowio Email Marketing, Pop Up

LiveSupporti ‑ Live Chat

Crisp ‑ Helpdesk & AI Chatbot