Shopify Live chat apps 2025

Desk360

$24 / Month

Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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Sense WhatsApp

$15.9 / Month

8.2

6 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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Cheerlink AI Chatbot and Email

$26-$132 / Month

9.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Brevi Chat, Live or Later

$18-$79 / Month

(3.1/5)

12 Reviews

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Live chat with ChatGPT to drive sales, help shoppers instantly Show more

Brevi Chat, Live or Later is a versatile communication app designed to enhance the way you connect and converse with friends, family, and colleagues. The app seamlessly integrates live chat capabilities with scheduled messaging, allowing users the flexibility to engage in real-time discussions or carefully curate messages for later delivery. Its intuitive interface is user-friendly, accommodating both personal and professional communication needs with ease. Brevi Chat boasts a robust set of features including customizable chat rooms, media sharing, and a secure environment to ensure privacy and data protection. Additionally, the app supports seamless integration with calendars and reminders, making it an ideal tool for planning future conversations or coordinating group activities. Whether you're seeking to catch up instantly or plan meaningful exchanges, Brevi Chat provides the tools to communicate effectively at any pace.

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Ai-driven responses

24/7 availability

Instant shopper help

Sales conversion tools

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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Facebook Chat Box - Chatbot

7.2

505 Reviews

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Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.

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Live chat

Order confirmation

Abandoned cart messages

Subscribe popup

Marketing campaign

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Prime FAQ And Help Center

1 Reviews

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Prime FAQ & HelpCenter - Streamline Customer Support Show more

Prime FAQ And Help Center is an intuitive app designed to streamline customer service by providing a comprehensive support experience. This all-in-one tool seamlessly integrates FAQs, order tracking, and multiple contact options, including WhatsApp live chat and social channels, into a single, user-friendly widget. Businesses can enhance customer satisfaction by offering quick, automated responses to common queries, minimizing response times, and cutting down on customer service costs. In addition to improving efficiency, the app also contributes to enhancing store credibility and SEO ranking through its dedicated FAQ page. Installation is hassle-free, with a no-coding, one-click setup, allowing instant deployment. Users can utilize prebuilt FAQs or customize them, while the built-in contact form with Captcha ensures organized and secure customer inquiries. By choosing Prime FAQ And Help Center, you can fully upgrade your store’s customer support infrastructure and elevate the overall shopping experience.

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Order tracking

Prebuilt faqs

Contact form

Whatsapp chat

Social channels

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Live chat widget

Cart abandonment recovery

Bulk marketing campaigns

24/7 chatbot support

Multi-agent inbox

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Intercom: AI Customer Service

$0.99-$139 / Month

9.1

18 Reviews

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Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.

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Customer engagement

Live chat

Order status

Self-service

Quick inquiries

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ShopCierge — AI Sales Chatbot

$99 / Month

8.2

3 Reviews

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Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.

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Multi-language support

Customer engagement

Product recommendations

Sales automation

Order processing

Live chat

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Contact Button ‑ Widget Apps

$5-$15 / Month

3 Reviews

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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.

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Custom contact forms

Whatsapp chat

One-click access

Chat widgets

Business hours

Email subscriptions

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Whatsy: WhatsApp Chat & Share

7.7

40 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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Rocket Page Speed Optimizer

$9 / Month

(3.3/5)

50 Reviews

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Improve Google Pagespeed Score, and Fix Search Console Errors Show more

Rocket Page Speed Optimizer is a powerful app designed to enhance your store's page speed seamlessly on both desktop and mobile devices without requiring any coding skills. By focusing on optimizing critical elements like Facebook Pixel, Klaviyo, Google Analytics, and Tag Manager, the app ensures significant improvements in your store’s performance metrics. It aligns with Google's core web vitals requirements by employing lazy-loading techniques for commonly used apps and analytics. The app’s single-click optimization feature makes it easy to improve page speed and includes live chat optimization for enhanced customer interactions. With 24x7 customer assistance, users can trust in constant support and troubleshooting. Additionally, the app offers an uncomplicated uninstall option, allowing for easy removal of app code from your theme whenever necessary.

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No coding required

One-click optimization

Automatic page optimization

Google core vitals

Lazy-loading apps

Desktop & mobile

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Chatigy Forums

(3/5)

2 Reviews

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Person to Person Live Chat - make your site a community Show more

Chatigy Forums is an innovative chat engine designed to transform your website into a vibrant community hub. This powerful tool enables real-time interactions among your site visitors, fostering communication and engagement through a seamless integration of chat and forum functionalities. Visitors can easily ask questions, start discussions, contact customer service, and network by seeing who is online. They can also forge personal connections by making friends and creating private chats. As a site owner, Chatigy provides a unique opportunity to gain insights into user interactions and preferences, allowing you to enhance the user experience continually. With the integration of Chatigy Forums, your website not only becomes more interactive but also cultivates a sense of community among users.

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Ask questions

Start discussions

See who's online

Make friends

Create private chats

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Better Bottom Icons

$4.99 / Month

(3/5)

1 Reviews

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Easily tell your customers about your services by adding icons Show more

Better Bottom Icons is a versatile app designed to seamlessly integrate eye-catching, customizable icon buttons at the bottom of your Shopify website, all without the need for any coding skills. It empowers users to enhance their store's functionality by easily promoting social media profiles, offering live chat support, or highlighting important policies such as shipping and returns. The app significantly improves user experience and increase conversion rates by making crucial information easily accessible. Users can effortlessly add their own links and change icons and styles to match their brand identity. Whether you're looking to boost engagement or streamline navigation, Better Bottom Icons provides a simple yet powerful solution for online retailers.

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User-friendly interface

No code required

Live chat support

Add customizable buttons

Promote social media

Showcase policies

Install App

LiveSupporti ‑ Live Chat

$5-$48 / Month

6.9

5 Reviews

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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

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Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

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Pushdaddy WA Chat ,Cloud API

$3.99 / Month

(4.2/5)

1,075 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

POWR One:Vital Marketing Tools

$34.99 / Month

6.3

6 Reviews

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Increase leads, social, reviews w/60+ tools in a single app. Show more

P1: 60+ Vital Marketing Tools is a comprehensive app designed to enhance your store's performance by integrating 60 essential POWR tools in just one installation. This app ensures rapid store load times, resulting in a better shopping experience for your customers. With features like Contact Forms, Surveys, and Popups, you can effortlessly gather more leads and email subscriptions. Increase conversion rates by adding urgency to your checkout process with a Cart Countdown Timer. The app also boosts store credibility through Reviews, Ratings, and Comments, providing strong social proof. Enhance customer service with Live Chat and a comprehensive FAQ page, ensuring that customer queries are addressed promptly. Benefit from unlimited form creation, a huge library of pre-built templates, and live onboarding assistance, all bundled at an affordable price.

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Pre-built templates

Customer support

Social proof

Instant replies

Lead collection tools

Email signups

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Popseekl

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Reach new customers via creators recommendations Show more

Popseekl is an innovative mobile platform connecting fashion enthusiasts with emerging brands and designers through creator recommendations. It enhances the shopping experience by integrating gamified interactions, shoppable videos, curated collections, and live chats, creating an engaging and interactive environment for users. The app supports brands and retailers by allowing seamless integration with Shopify, enabling them to sync their store effortlessly and present their products to a targeted audience. By utilizing Popseekl, brands can position their storefront in front of a vibrant community, boosting exposure and sales. The platform is designed to capture the essence of contemporary style and trends, making it a go-to destination for fashion-forward individuals. It aims to foster a dynamic ecosystem where fashion discovery and purchasing are merged into an interactive experience.

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Shoppable videos

Shopify sync

Gamified interactions

Curated selection

Creators recommendations

Live chats

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IntelliAssist Marketing Suite

2 Reviews

Claim Offer

WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.

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Customer engagement

Cross-platform support

Crm integration

Live chat

Cart recovery

Central dashboard

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 97 Apps

Desk360

Sense WhatsApp

Cheerlink AI Chatbot and Email

Brevi Chat, Live or Later

JivoChat: Live Chat & WhatsApp

Facebook Chat Box - Chatbot

Prime FAQ And Help Center

BC ‑ WhatsApp abandoned cart

Intercom: AI Customer Service

ShopCierge — AI Sales Chatbot

Contact Button ‑ Widget Apps

Whatsy: WhatsApp Chat & Share

Rocket Page Speed Optimizer

Chatigy Forums

Better Bottom Icons

LiveSupporti ‑ Live Chat

Pushdaddy WA Chat ,Cloud API

POWR One:Vital Marketing Tools

Popseekl

IntelliAssist Marketing Suite