ProProfs ‑ Live Chat & Chatbot

Develop by Shopify

$29.99

/ Month

Free plan available 15 Days Free Trial

Bring together human support & automation experience

Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

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ProProfs ‑ Live Chat & Chatbot screenshot

About ProProfs ‑ Live Chat & Chatbot

Launched Jan 16, 2022

Built by Shopify

Address

2261 Market Street, San Francisco, CA, 94114, US

Website Support Portal Privacy policy Tutorial FAQ Document

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ZB: Facebook & Messenger Chat

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Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Live chat & chatbot that will delight your shoppers

Provide 24x7 support to your customers with chatbots, increase website engagement, generate qualified leads, identify upsell opportunities, and grow sales with ProProfs Chat.

Provide 24x7 support to your customers with chatbots, increase website engagement, generate qualified leads, identify upsell opportunities, and grow sales with ProProfs Chat. more

Delight visitors with instant help
Chatbot for 24x7 support automation
Close sales faster

Pros

Provides 24x7 support with chatbots, ensuring customers always receive immediate help.
Increases website engagement by keeping visitors engaged through interactive chat.
Generates qualified leads, helping businesses identify potential customers.
Identifies upsell opportunities, allowing businesses to increase sales.
Accelerates the sales process by providing instant assistance, potentially leading to faster closure of deals.

Cons

Potential dependency on automation might lead to missed nuances in customer interactions that require human touch.
Implementation and customization of chatbots may require technical expertise.
Customers may occasionally find bots frustrating if their issues are too complex for automated resolution.
Upfront and ongoing costs may be a concern for smaller businesses.
Continuous monitoring and updating may be needed to keep the chatbot responses relevant and helpful.