DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.

TrustReviews: Product Reviews is a dynamic app designed to enhance your website by effortlessly collecting and displaying customer product reviews. This app enables businesses to build trust and facilitate informed purchasing decisions among shoppers by showcasing authentic feedback. With its user-friendly features, including customizable widgets, automatic email reminders, and options for moderation and response, TrustReviews seamlessly integrates with popular platforms like Shopify. Users can also import existing reviews from Aliexpress and Amazon in just one click, simplifying the review management process. The app offers advanced analytics, including a new AI-powered Sentiment Analysis feature, helping you to delve deeper into customer opinions. Whether in list, grid, or carousel view, TrustReviews provides an engaging display while boosting customer trust and ultimately enhancing sales.

Tiny Email Marketing is an innovative solution designed to enhance your email marketing efforts through the power of AI. This app allows businesses to boost sales with personalized emails, featuring tools like automated abandon cart reminders, welcome messages, promotions, and newsletters. Effortlessly synchronize store data and purchase history with a single click, enabling you to customize emails using prebuilt segments. The app also offers dynamic content options, such as countdown timers and sliders, to engage recipients further. With access to hundreds of designer templates and a built-in AI copywriter, creating visually appealing and impactful campaigns becomes effortless. Seamless migration from platforms like Mailchimp, Klaviyo, and Omnisend is supported, making it easy to get started. Plus, enjoy 24/7 friendly human support to ensure your marketing efforts run smoothly. Whether you're looking to grow your email list or need detailed campaign reporting to track sales, Tiny Email Marketing has you covered with its real-time analytics and extensive features.