Shopify 24x7 support apps 2025

ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

Show less

Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

Try for Free

DeskMoz ‑24x7 Live Chat Agents

$199-$799 / Month

8.2

4 Reviews

Claim Offer

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.

Show less

Real-time responses

24x7 live chat

Custom-trained agents

Shared & dedicated agents

Sales support

Customer support

Try for Free

SalesGPT: AI eCommerce Chatbot

$18-$153 / Month

Claim Offer

Convert visitors to customers with 24x7 Intelligent Sales rep Show more

SalesGPT: AI eCommerce Chatbot is an AI-driven solution designed to enhance your online store's sales capabilities by acting as a tireless 24/7 sales representative. This intelligent chatbot not only assists shoppers with their purchases but also strategically upsells and cross-sells products, emulating the behavior of a skilled sales executive. By converting website visitors into loyal customers, SalesGPT efficiently addresses a wide range of customer queries. Its unique payment model allows businesses to pay for conversations rather than individual messages, ensuring cost-effective operations. In instances where the bot cannot provide an answer, it seamlessly gathers leads for future follow-up. SalesGPT is continuously learning and evolving, incorporating automated sales training from your store's data to keep its responses relevant and effective without human intervention. Additionally, it supports over 95 languages, including German and Spanish, broadening its accessibility to a diverse global audience.

Show less

Multilingual support

Lead collection

24x7 sales rep

Upsells and cross-sells

Answers queries

Intelligent conversation

Try for Free

TrustReviews: Product Reviews

$9.99-$99.99 / Month

9.3

834 Reviews

Claim Offer

Collect product reviews & UGC. Amazon and Aliexpress importer Show more

TrustReviews: Product Reviews is a dynamic app designed to enhance your website by effortlessly collecting and displaying customer product reviews. This app enables businesses to build trust and facilitate informed purchasing decisions among shoppers by showcasing authentic feedback. With its user-friendly features, including customizable widgets, automatic email reminders, and options for moderation and response, TrustReviews seamlessly integrates with popular platforms like Shopify. Users can also import existing reviews from Aliexpress and Amazon in just one click, simplifying the review management process. The app offers advanced analytics, including a new AI-powered Sentiment Analysis feature, helping you to delve deeper into customer opinions. Whether in list, grid, or carousel view, TrustReviews provides an engaging display while boosting customer trust and ultimately enhancing sales.

Show less

Automatic email reminders

Customizable widgets

Advanced analytics

Seo enhancement

Review display options

Review moderation

Try for Free

Autochat ‑ Proactive Live Chat

6.6

3 Reviews

Claim Offer

Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.

Show less

Automated messaging

Proactive messaging

Live shopper insights

Contextual engagement

Real-time activity

Try for Free

Webkul Helpdesk Support‑UVdesk

$36 / Month

8

20 Reviews

Claim Offer

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

Show less

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

Try for Free

PD Facebook Messenger Support

$4.99 / Month

6.6

26 Reviews

Claim Offer

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

Show less

Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

Try for Free

ChaChing: Support families now

8.2

5 Reviews

Claim Offer

Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

Show less

Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

Try for Free

ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

Claim Offer

Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

Show less

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

Try for Free

Aisq: Auto Customer Support

$24.99-$199.99 / Month

Claim Offer

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

Show less

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

Try for Free

Aunoa CRM and Support Agents

Claim Offer

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

Show less

Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

Try for Free

Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

Claim Offer

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

Show less

Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

Try for Free

Hoola: AI Support & Marketing

$155-$249 / Month

9.1

10 Reviews

Claim Offer

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

Show less

Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

Install App

All In One Support Button

$5 / Month

Claim Offer

One-click customer support via social media

Customizable branding

Multi-platform support

One-click access

Install App

Panda WhatsApp‑ Chat + Support

$2.99 / Month

Claim Offer

Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

Show less

Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

Try for Free

Pandabot ‑ ChatGPT Chatbot

$19-$99 / Month

Claim Offer

Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.

Show less

Product recommendations

Customizable widget

Real-time support

24/7 support bot

Try for Free

AI support chatbot ‑ GPT4

$44-$149 / Month

Claim Offer

Support chatbot that knows your products, orders, terms etc. Show more

AI Support Chatbot ‑ GPT4 is an innovative application designed to enhance the customer service experience for online merchants. Leveraging the power of advanced GPT4 technology, this chatbot automatically accesses real-time Shopify product and order data, ensuring swift and precise replies to customer inquiries. The app not only helps in reducing response time but also boosts customer engagement by providing accurate information instantly. Users have the flexibility to train the chatbot with custom instructions and specific business terms to align it with their brand's communication style. Seamless integration with existing product and order data ensures personalized interactions, while the custom branding option allows businesses to maintain consistent brand identity. Additionally, the app features a real-time analytics dashboard, providing valuable insights into customer interactions and enabling merchants to make informed decisions about customer service strategies.

Show less

Real-time analytics

Custom branding

Data integration

Custom instructions training

Try for Free

Chatdesk: 24/7 Support

$1000-$900 / Month

8.2

16 Reviews

Claim Offer

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.

Show less

Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

Try for Free

Tukse Live Support Chat

$3.99 / Month

(3/5)

2 Reviews

Claim Offer

Engage visitors effortlessly with seamless, secure live chat support. Try now! Show more

Tukse Live Support Chat is an innovative app designed to enhance customer engagement and support through real-time communication. It allows the creation of unlimited chat rooms, suitable for both group discussions and private conversations, making it versatile for varied interaction needs. The app is accessible on mobile browsers, enabling users to connect with site visitors effortlessly from any device. With features like pre-defined replies, businesses can ensure quick and efficient responses to customer queries. It also offers the ability to restrict chat access to specific users, allowing for a personalized and secure communication environment. By leveraging this powerful tool, businesses can boost customer satisfaction and increase sales through seamless live chat interactions. Experience enhanced customer relationships and business growth with Tukse Live Support Chat.

Show less

Mobile browser support

Unlimited chat rooms

Pre-defined replies

User access restriction

Try for Free

POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

Show less

Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

Shopify 24x7 support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

ProProfs ‑ Live Chat & Chatbot

DeskMoz ‑24x7 Live Chat Agents

SalesGPT: AI eCommerce Chatbot

TrustReviews: Product Reviews

Autochat ‑ Proactive Live Chat

Webkul Helpdesk Support‑UVdesk

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support

Aunoa CRM and Support Agents

Aide AI Support Automation

Hoola: AI Support & Marketing

All In One Support Button

Panda WhatsApp‑ Chat + Support

Pandabot ‑ ChatGPT Chatbot

AI support chatbot ‑ GPT4

Chatdesk: 24/7 Support

Tukse Live Support Chat

POWR: Customer Support Request