PD Facebook Messenger Support

Develop by Shopify

Free plan available 3 Days Free Trial

Support customers with Facebook messenger Chat and boost sale

Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

About PD Facebook Messenger Support

Launched Jan 15, 2020

Built by Shopify

Address

Unit 1508, 15th Floor, Tower 2, The Center, 625 Nathan Road, Kowloon, KL, 999077, HK

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Support customers with Facebook messenger Chat and boost sale

Facebook Messenger Chat & Support Connect directly with your customers on your store. Chat with them directly, provide support/coupons which can increase your business manifold. The major advantage is that if a customer starts the chat with you and leaves your website without purchasing anything, you can still communicate with them and convert that lead to a sale. How Does it Work? As soon as they click on the button, their Facebook will open and they will be able to chat with you.

Sale more by solving customers doubt in seconds
Fast support means happy customers
Just add facebook page and you are done. Easiest chat for Facebook

Pros

Direct connection with customers on the store
Ability to provide support and coupons directly through chat
Opportunity to convert leads into sales even if they leave the website
Quick and efficient customer support can lead to increased sales
Simple integration by just adding a Facebook page
Enhances customer satisfaction with fast support responses

Cons

Dependent on Facebook's platform, which users might have privacy concerns with
Potentially limited to customers who use Facebook
May require constant monitoring to provide real-time support
Possible overload on resources if managing multiple chats simultaneously

Top Helpful Reviews

Posh Parlor

May 04, 2024 on Shopify

Absolutely garbage app, it didn't install properly and I can't find the option anywhere to uninstall or contact support. I'll change this review if you please contact me and help get this app out of my store. Now i have a messanger button that doesnt work on desktop, doesnt even show up on mobile, and I can't even add another chat because this one is stuck in there.

infini1 store

Aug 05, 2023 on Shopify

Very easy to set up on my Shopify store, and a great app, I recommend it to give it a try on your store.

Alisios Express

Mar 23, 2022 on Shopify

app muy intuitiva y con mucho valor. Te permite cambiar botones de las RRSS entre otras cosas, editas cualquier aspecto de la interface de tu web. Muy recomendada