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7.6
SB: Helpdesk, Live Chat & FAQs logo

SB: Helpdesk, Live Chat & FAQs: Alternatives & Competitors

Develop by Shark Byte, Inc

$5.99-$49.99

/ Month
Free plan available 14 Days Free Trial

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk
326 Reviews
7.6
Install App

Top 7 Alternatives to SB: Helpdesk, Live Chat & FAQs - Suggested by Taranker

7.9
NestDesk Live Chat & Helpdesk logo

1. NestDesk Live Chat & Helpdesk

Develop by Shopify

$5.99-$34.99

/ Month
Free plan available 7 Days Free Trial

Improve customer service with Live chat, Messenger & Helpdesk.

Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
Customer profiles
Unified inbox
Messenger integration
31 Reviews
7.9
Install App
NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
More Info
8
Chatty AI Chatbot & Live Chat logo

2. Chatty AI Chatbot & Live Chat

Develop by Chatty AI Sales Agent - For live chat \u0026 helpdesk

$19.99-$199

/ Month
Free plan available 7 Days Free Trial
  • Verified

    • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support
    1,734 Reviews
    8
    Install App
    Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
    More Info
    7.7
    Chatra — Live Chat & Chatbot logo

    3. Chatra — Live Chat & Chatbot

    Develop by Shopify

    $31-$41

    / Month
    Free plan available 10 Days Free Trial

    Chat with site visitors to boost engagement and drive sales.

    Social media integration
    Live chat
    Chatbot automation
    Real-time visitor tracking
    Cross-device support
    Shared inbox
    Cart saver
    Targeted chats
    24/7 support
    302 Reviews
    7.7
    Install App
    Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
    More Info
    8.2
    Live Chat & AI ChatGPT : Orka logo

    4. Live Chat & AI ChatGPT : Orka

    Develop by Penida

    $9.99-$299

    / Month
    Free plan available

    "Real-time chat boosts engagement and converts visitors into customers."

    User-friendly interface
    Easy setup
    Real-time engagement
    Mobile-responsive
    27 Reviews
    8.2
    Install App
    Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
    More Info
    7.7
    Live Chat by Combidesk logo

    5. Live Chat by Combidesk

    Develop by Shopify

    $8

    / Month
    14 Days Free Trial

    Live chat provides a fast way to connect with customers!

    Automatic installation
    Customer information autofill
    Shopping basket visibility
    27 Reviews
    7.7
    Install App
    Live Chat by Combidesk is a powerful chat software designed to enhance communication on your webshop. By providing a direct line for customers to ask questions, this app effectively removes communication barriers, paving the way for improved customer interactions and potentially boosting your conversion rates. It's like having a virtual sales representative available around the clock, allowing you to manage more sales seamlessly. The app integrates effortlessly with your Shopify webshop, with automatic installation of the chat module, making it quick to get started. It also features automatic completion of customer information during chats, streamlining the process for both you and your clients. Plus, the chat dashboard conveniently displays current products in the customer's shopping basket, enhancing the service experience. Whether you're aiming for quick, personalized service or increasing sales efficiency, Live Chat by Combidesk is an ideal solution for your online business.
    More Info
    7.9
    Willdesk: Live Chat&AI Chatbot logo

    6. Willdesk: Live Chat&AI Chatbot

    Develop by Shopify

    $16.9-$89.9

    / Month
    Free plan available 7 Days Free Trial

    Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

    Social media integration
    Customizable interface
    Mobile app support
    Order tracking
    Email marketing integration
    Chatbot automation
    Shopify flow integration
    Faq integration
    Help center support
    387 Reviews
    7.9
    Install App
    WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
    More Info
    7.7
    ChatWILL:AI Chatbot &Live Chat logo

    7. ChatWILL:AI Chatbot &Live Chat

    Develop by Shopify
    Free plan available

    Streamline order tracking and communication for enhanced Shopify customer support.

    Real-time updates
    Customizable widget
    Order tracking integration
    Custom tracking links
    Email contact form
    Self-service support
    26 Reviews
    7.7
    Install App
    Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
    More Info

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