Reviews: SB: Help Center, FAQ Page Tabs

Customer reviews: SB: Help Center, FAQ Page Tabs

Reviews (1,330)

Overall rating

4.7

5

12
4

2
3
2
1

What Merchants Think

Merchants generally hold "SB: Help Center, FAQ Page Tabs" in high regard for its robust and versatile suite of features tailored for customer support functions. Many users appreciate its ease of use, feature-rich offerings, and the high quality of customer support. It is particularly noted for its free plan, which benefits new and small store owners.

Key Strengths

Customizable FAQ and contact forms
Responsive and knowledgeable customer support
Intuitive and easy-to-navigate interface
Feature-rich platform covering various customer support needs
Multiple templates available for customization
Affordable pricing with a viable free option for new businesses

Common Concerns

Some features like product page tabs may not be useful for all users
Occasional request for refunds after free trial
Limited feedback on potential improvement areas in the app

Final Thoughts

"SB: Help Center, FAQ Page Tabs" is highly regarded for its comprehensive approach to facilitating customer support through a variety of customizable tools. With positive user feedback focused on its intuitive design and excellent customer service, the app stands out as a valuable tool for Shopify store owners. While there are minor areas for potential improvement, its overall reception is overwhelmingly positive, making it a recommended choice for those seeking to enhance their customer support infrastructure.

Olveno

Nov 22, 2024 on Shopify

bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .

Mein-eScooter

Sep 17, 2024 on Shopify

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Allplay

Sep 15, 2024 on Shopify

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Manga Wear

Jul 14, 2024 on Shopify

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings. Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

IBKÜL

Jun 06, 2024 on Shopify

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

True Image Tech

Jan 25, 2024 on Shopify

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

Pasta Kitchen (tutto pasta)

Nov 23, 2023 on Shopify

Needed some tech support; contacted them via Chat and it was sorted in minutes. Easy to use app, have used it now for around three or four years.