Taranker.Com Logo
Flyweight AI Chat | AI Chatbot logo

Customer reviews: Flyweight AI Chat | AI Chatbot

Develop by Shopify

Flyweight Chatbot is a Shopify app designed to enhance customer engagement with AI-powered automation. This review page compiles verified user feedback, key features, and performance insights to help merchants evaluate if it fits their store's needs.

Reviews (80)

Overall rating
4.9

What Merchants Think

The general consensus among merchants is that "FLY: Chatbot with Personality" is an impressive tool for enhancing customer interaction on e-commerce platforms. Users appreciate its seamless integration with existing systems, user-friendly setup, and the reliability of its AI-powered responses. Many merchants report improved customer satisfaction and operational efficiency as the chatbot reduces support workload and enhances sales engagement.

Key Strengths

  • Easy setup and integration, often described as a one-click process.
  • Highly customizable, allowing adaptation to specific business needs.
  • Responsive and knowledgeable customer support team.
  • Capable of providing accurate and relevant responses based on up-to-date site content.
  • Effective in managing typical customer service tasks, such as product inquiries, order status checks, and return processes.

Common Concerns

  • Some users desire more advanced reporting, such as email summaries of stats and chats.
  • The initial wait time for data loading can be a minor inconvenience.
  • Lack of built-in human agent interaction may require supplementary apps for complete coverage.

Final Thoughts

"FLY: Chatbot with Personality" is highly rated for its ease of use, robust features, and responsive support, making it a valuable addition for merchants looking to enhance their customer service capabilities. While there are minor gaps such as reporting options and human interaction capabilities, the overall reception is overwhelmingly positive, with many users experiencing significant improvements in customer engagement and operational efficiency.

The Yorkshire Scarf Company

Oct 22, 2025  on Shopify

I have to say that I am very impressed! The chatbot has learnt everything about my store and the interactions and responses to questions are fantastic! Very pleased that I decided to try Flyweight AI Chat

Wimpanista

Oct 19, 2025  on Shopify

Super App and a Real Eyeopener! Flyweight AI is an outstanding chatbot app based on GPT-4.0. It delivers clear, precise answers to customer inquiries and even allows seamless linking to products and services. Highly recommendable for any business looking to enhance customer communication. And best of all: responsive and helpful customer support!

Maître Philippe & Filles

Oct 14, 2025  on Shopify

I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.

Theatermakeup.de

Oct 07, 2025  on Shopify

Für einen erfahrenen eCommercler mit KI Leidenschaft ist die Einrichtung leicht, sauber und schnell auch ohne Support möglich. Freue mich auf den Support für das Finetuning. Hinweis ans Team: Mehr Hilfsdokumente (und deutsche Sprache für ein Deutsches Unternehmen) bringen echten Mehrwert.

Conquest Auto Parts

Oct 07, 2025  on Shopify

We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us. We have so much more free time now that we're not constantly answering phone calls of things that are handled by this app. This is a true five star app and support is fantastic. The only con I could find with this app is that they charge a commission on our plan which takes 1.5% of the sale price. In my opinion, it should just be a flat rate for the monthly with no commission. Other than that, though great app.

Bone Appetit

Sep 27, 2025  on Shopify

I have been testing it and so far so good, would love to be able to extend usage to whatsapp and instagram. Also an unlimited plan for bigger stores with a lot of sessions.

365 Shop

Sep 23, 2025  on Shopify

Tot nu toe ben ik te vrede het werkt via de backend om alle gegevens op te halen uit je shopify winkel als het nog vergrendeld is. En dat vind ik een plus punt zo hoef je niet je webwinkel te ontgrendelen om de chatbot te testen. Met vriendelijke groet, Rahad Mamadeus

Bahçevilya

Sep 12, 2025  on Shopify

Bu uygulamada bir değişiklik yapmadan kurdum web sitemde denedim harika çalışıyor ekibe çok teşekkür ediyorum başarılar diliyorum TAM istediğim gibi çok akıllıca ve çıkarlara uygun cevaplar veriyor tek ricam ekranın türkçe olması

Bahçevilya

Sep 04, 2025  on Shopify

Bu uygulamada bir değişiklik yapmadan kurdum web sitemde denedim harika çalışıyor ekibe çok teşekkür ediyorum başarılar diliyorum

PD Customs

Aug 29, 2025  on Shopify

An incredibly effective app that is both simple to use and remarkably smart straight from the get-go. Unlike other AI chat apps that I've tested it pretty much provides the perfect answer 100% of the time. Tweaking custom answers is super easy and never fails. I'm loving it so far!

Zero Trace Tours

Aug 19, 2025  on Shopify

Honestly, I just installed this, super easy. Did my first search, amazing response! I could never provide the service this thing will for me. Epic find

Saliseal

Aug 15, 2025  on Shopify

WOW , WOW, WOW, Zoveel aps geprobeerd en de meeste zijn toch echt teleurstellend als je ze goed test klanten krijgen echt vaak verkeerde producten geadviseerd en info die niet relevant is. Deze app is geweldig je hoeft hem niet te trainen werkt out of the box al geweldig goed. Ben zeer te spreken. Ook de landinstellingen kan je per taal goed instellen. Ben onder de indruk en tevreden. App is wel prijzig als je zoals ons gemiddelde order bedragen hebt van tussen de 300 en 600 eurioper bestelling dus misschien word dat in de toekomst nog wel een heikel punt. maar voor nu dik tevreden

FAR OUT FAB, LLC

Aug 13, 2025  on Shopify

So far so good. This app literally crawled every page in my store and was able to answer complex questions. I also like that you can train the bot to have a personality that fits your brand. Great work!

The Dog Outdoors

Aug 10, 2025  on Shopify

This is a wonderful app! I still have some tweaks to make to get everything dialed in just the way we want it, but am impressed so far

Vanagon Maniac

Jul 30, 2025  on Shopify

Just started to test it, looks good and the automation is pretty impressive, would be a 5-star review if I could upload conversations for training since my products are kinda tricky and cannot be generalised.

SM-speeltjes

Jul 26, 2025  on Shopify

Heel snel antwoord op vragen via mail, zelfs op zaterdag max 1 uur laten hadden we reeds antwoord. Dit is echt wel leuk. Daarnaast hebben ze ook een heel goed systeem die geen data deelt met derde partijen of de chats van jouw website gebruikt om het aanleren van andere chatbots

Bargain Bay

Jul 21, 2025  on Shopify

Very easy to install. I tested it and does an excellent job in picking out the products. It understands in detail, the products in the catalog.

Global Import Bazaar

Jul 01, 2025  on Shopify

What cool tech! Tried a few chatbots before, this one has been by far the smoothest. No manual training required, knows all our Shopify content, and refreshes it daily.

Mühle Tıraş Kültürü

Jun 30, 2025  on Shopify

I'm really happy with the Flyweight Chatbot app! It has made a big difference in how we talk to our customers. The AI is very smart and helpful. It's great at understanding customer questions since it searches our whole site and knows our products really well. It gives quick and useful answers to many different questions. Here's what I like most: Smart AI Chatbot: The chatbot is great at understanding what customers ask and giving them the right answers. It's like having a very helpful support person available all the time. More Efficiency: It has made our response times much faster. Now, our team can spend time on more important things. Happier Customers: Customers are happy because they get fast support and good information. This has made them like our business even more. Great Support: The app was easy to set up and works well with our Shopify store. The support, especially from Matthias, has been excellent. I strongly recommend the Flyweight Chatbot to any business that wants to improve its customer support and make things easy for customers. It's a big improvement!

NaturaSummarum.de

Jun 18, 2025  on Shopify

Die Einrichtung geht sehr schnell und die Wissensdatenbank des Chatbot füllt sich auch in kurzer Zeit. Je besser die Texte und Informationen auf der Website sind, um so besser werden diese von Bot kommuniziert. Durch die individuell erstellbaren Frage-Antwort-Texte, kann man manches Thema noch besser vom Chatbot beschreiben lassen. Ich bin bis jetzt sehr zufrieden und ich hoffe, dass es unsere Kunden auch sein werden :-)

Scroll to Top