Anna responded quickly to my request! I was very satisfied with the customer service for my issue. Thanks Anna!

TrustShop is easy to use, integrated smoothly with our store, and has really helped build trust with our customers. Customer support is excellent as well. Highly recommend!

I looked through and tried a handful of product review apps and I am glad I landed on this one. I have been able to customize the app and customer support has been very helpful as I am not the most tech savvy person. I recommend this app!

Avoid TrustShop—Terrible App & Zero Support! This is one of the worst apps I've experienced. I installed TrustShop on my store and uploaded reviews via a CSV file. Only after the upload did I discover that integrating the reviews required me to manually insert code onto every product page myself. I'm not a coding expert and expected an automated, user-friendly process—not extra work that feels like I'm doing TrustShop's job for them. Even worse, after deleting the app, the reviews stayed on my store’s landing page but weren’t connected to the individual product pages. Customers click on products expecting reviews and find none. This disconnect severely undermines my website's credibility. Adding insult to injury, there's no live chat support—just a message promising that someone will respond eventually via email. Save yourself stress and credibility issues—avoid this app like the plague!

I gave some recommendations that I believed to be an upgrade and they implemented it. Very responsive and caring to customer needs. I greatly appreciate this developer and service team.

Assistenza precisa che fa tesoro dei consigli degli utenti. App intuitiva e molto semplice da utilizzare, funzioni complete anche con il piano gratuito. Consiglio!

We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.

It does just what I need it to - helps me solicit, filter, and manage reviews. It's user friendly and simple to navigate.

I recently started using the TrustShop app on my Shopify store, and I’m impressed with both its functionality and the support team. The app seamlessly integrates into my store, providing trust badges, social proof pop-ups, and other features that enhance customer confidence. What truly stands out is the amazing support team. I had a few customization requests and questions about setup, and their team was quick to respond. They not only resolved my issues efficiently but also went the extra mile to provide tips on optimizing the app for better results. The app itself is user-friendly, and the features are designed to make your store look professional and trustworthy. Since implementing it, I’ve noticed a boost in customer trust and conversions. Highly recommend TrustShop to any Shopify store owner looking for a reliable app with top-notch support. ⭐️⭐️⭐️⭐️⭐️

技術チームの方に、レビュー記入画面の修正を依頼したところ、即日希望通りの修正をしていただき、感動しています。 対応のスピード・丁寧さが素晴らしいです。