With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.

• See what's in a customer's cart with a real-time cart preview.
• Engage shoppers with coupons, deals, and announcements.
• Send product recommendations linking to the product pages in your store.
• Check past order history and review order notes from customers.
• Integrate with the most popular messaging apps like Messenger and WhatsApp.

ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need.

• Integrate ChatBot with Shopify in a few simple clicks
• Use a customizable Shopify bot template
• Send custom greetings to website visitors
• Display personalized products recommendations in the chat
• Customize your Chat Widget to make it consistent with your store

HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

• Use solid collaboration HelpDesk features to solve client cases together.
• Automate ticket resolution with custom HelpDesk rules and macros to save time.
• Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you.
• Customize your message layout to respond professionally and stay consistent.
• Track customer insights using the shopping history in the HelpDesk ticket.