Shopify Real-time chat apps 2025

LiveChat: Live Chat App

$24-$69 / Month

9.2

62 Reviews

Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.

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Product recommendations

Discount codes

Order history

Pre-set messages

Cart preview

Messaging integration

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LiveSupporti ‑ Live Chat

$5-$48 / Month

(2.5/5)

10 Reviews

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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

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Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

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WhatsApp Chat ‑ Common Ninja

$4.99 / Month

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Enhance User Experience With a WhatsApp Chat on Your Website Show more

WhatsApp Chat - Common Ninja is a versatile tool designed to facilitate seamless communication with customers through the popular WhatsApp platform. Ideal for improving customer interaction, the app allows businesses to swiftly address inquiries and assist in the decision-making process, thus enhancing user satisfaction with continuous 24/7 online chat support. Notably, the app is user-friendly, requiring no prior coding knowledge, and offers extensive customization options to suit unique business needs. Users can toggle message timestamps, select from a variety of button icons, and manage content with a straightforward interface. The app also boasts rich styling options with fully customizable design features, alongside multiple beautifully crafted templates, providing flexibility in maintaining aesthetic cohesion across platforms. Whether for small enterprises or large corporations, this app ensures efficient communication and superior customer experiences.

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User-friendly interface

No coding needed

Customizable options

Rich styling options

Multiple skins

24/7 online chat

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Hublle: Whatsapp Automation

$22-$31 / Month

8.2

1 Reviews

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Whatsapp Businss APIs

Abandoned cart recovery

Live chat

Custom workflows

Whatsapp bot

Bulk broadcast

Cod order confirmation

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RT: Zalo Live Chat

9.1

2 Reviews

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Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.

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Use in shopify

Effortless communication

Embed popular messenger

Receive notifications

Review message history

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Mylivecart Live Shopping App

$99-$249 / Month

(1/5)

1 Reviews

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Sell Live with Mylivecart live shopping App Show more

Mylivecart Live Shopping App is an innovative platform designed to revolutionize the online shopping experience by emulating the interactive and engaging attributes of in-store shopping. By facilitating live product demonstrations, this app allows viewers to watch and directly interact with hosts, providing a personalized shopping experience in real-time. Customers can make purchases seamlessly during the live streaming sessions, making the shopping journey more immediate and dynamic. Mylivecart also supports multicasting, enabling streams on multiple social media channels simultaneously to maximize audience reach. Integrated with proprietary AI technology, the app offers the unique ability to create engaging product videos from live sessions, enhancing marketing strategies. Furthermore, robust customer engagement features like live chat enable hosts to interact with the audience, answer questions, and build community, fostering a deeper connection with the brand.

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Live streaming

Multichannel broadcasting

Instream purchasing

Ai video creation

Audience interaction

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Chatway Live Chat & WhatsApp

$15 / Month

9.2

365 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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tawk.to Live Chat

(3.7/5)

239 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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Formilla Live Chat

$9.99 / Month

7.2

177 Reviews

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"Engage visitors instantly using Formilla's real-time live chat solution." Show more

Formilla Live Chat is a powerful yet easy-to-use tool that enables immediate live chat capabilities on your website. With its out-of-the-box web interface, installation is quick, and the live chat button becomes instantly available to site visitors. The app offers real-time visitor monitoring, allowing you to see who is on your site, track their activity, and initiate chats with potential customers directly from the interface. Available on both iPhone and Android, Formilla ensures you can engage with customers globally, with instant push notifications alerting you to their queries. The app also allows for automated live chat messages, encouraging visitor interaction and potentially boosting sales. By integrating Formilla Live Chat into your site, you can efficiently support your users, enhance customer engagement, and foster brand loyalty.

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Real-time visitor tracking

Instant installation

Boost customer engagement

Mobile chat support

Automatic message sending

Add to Site

Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.2

20 Reviews

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"Real-time chat boosts engagement and converts visitors into customers."

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Pushdaddy WhatsApp, Live Chat

(4.4/5)

4,195 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Chaty: WhatsApp & Chat buttons

$15-$79 / Month

8.7

337 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

9.2

15 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

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Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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Live Chat: WhatsApp & Facebook by POWR

6.9

5 Reviews

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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.

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Easy installation

Real-time chat

Customizable integration

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Facebook Chat Flux

8.2

3 Reviews

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Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.

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Quick setup

Multi-device compatibility

Customizable styles

Real-time chat

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DeskMoz ‑24x7 Live Chat Agents

$199-$799 / Month

8.2

4 Reviews

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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.

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Real-time responses

24x7 live chat

Custom-trained agents

Shared & dedicated agents

Sales support

Customer support

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Shopify Real-time chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 7 Apps

LiveChat: Live Chat App

LiveSupporti ‑ Live Chat

WhatsApp Chat ‑ Common Ninja

Hublle: Whatsapp Automation

RT: Zalo Live Chat

Mylivecart Live Shopping App

WildGoose Live Chat

Chatway Live Chat & WhatsApp

tawk.to Live Chat

Formilla Live Chat

Live Chat & AI ChatGPT : Orka

Pushdaddy WhatsApp, Live Chat

Chaty: WhatsApp & Chat buttons

Talkvisor AI Chatbot Live Chat

neetoChat

Web2Chat

Desku - Helpdesk, Chatbots & Livechat

Live Chat: WhatsApp & Facebook by POWR

Facebook Chat Flux

DeskMoz ‑24x7 Live Chat Agents