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REVE Chat: Live Chat & Chatbot logo

REVE Chat: Live Chat & Chatbot

Develop by Shopify

$50-$443

/ Month
14 Days Free Trial

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat

Product recommendations
Ai chatbots
Automated chatbots
Cart tracking
Omni-channel support
Video chat
Instant live chat
Order visibility
Cobrowsing tool

About REVE Chat: Live Chat & Chatbot

Launched Dec 07, 2020

Categories

Built by Shopify

Synctrack AI Order Tracking logo
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Introduction Video

Description

Attract more customers and increase your revenue with our AI-powered Live Chat and Chatbot

REVE Chat is a deeply integrated AI live chat and WhatsApp commerce platform built for Shopify merchants. Engage customers in real time, recommend products using live Shopify data, recover abandoned carts, and send checkout links directly from chat. Automate order tracking and support with AI while managing all conversations across web and WhatsApp from one unified inbox.

REVE Chat is a deeply integrated AI live chat and WhatsApp commerce platform built for Shopify merchants. Engage customers in real time, recommend products using live Shopify data, recover abandoned carts, and send checkout links directly from chat. Automate order tracking and support with AI while managing all conversations across web and WhatsApp from one unified inbox. more
  • View customer profiles, orders, and carts instantly inside chat
  • Recommend products and upsell using real-time Shopify data
  • Recover abandoned carts via proactive chat and WhatsApp messages
  • Share WhatsApp product catalogs and send Shopify checkout links
  • Automate order tracking and customer support with AI, 24×7

Pros

  • Instant response to customers via live chat, boosting sales and online conversions
  • Supports customers across multiple channels using a single platform
  • Reduces customer support issues by half for Shopify businesses
  • Increases conversion rates and reduces cart abandonment rates through chatbot automation
  • Tracks customer cart items, providing better customer insight
  • Visibility of order details and status for specific customers
  • Ability to share and recommend Shopify product items to customers
  • Includes advanced features like Cobrowsing and Video Chat, enhancing customer support interactions

Cons

  • Depending on the implementation, AI chatbots may require significant customization and tuning to handle complex queries effectively
  • Some users might find the integration process with Shopify complex or time-consuming
  • Potential reliance on a stable internet connection for features like video chat
  • The effectiveness of chatbots can vary, potentially leading to customer dissatisfaction if not properly managed

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