REVE Chat: Live Chat & Chatbot

Develop by Shopify

$15-$50

/ Month

14 Days Free Trial

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat

Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

Instant live chat

Order visibility

Cobrowsing tool

About REVE Chat: Live Chat & Chatbot

Launched Dec 07, 2020

Built by Shopify

Address

Platina Tower, Gurgaon, HR, 122002, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Attract more customers and increase your revenue with our AI-powered Live Chat and Chatbot

Manage your customer service and sales for your Shopify store with REVE Chat. Our platform is deeply integrated with Shopify to handle everything a customer needs to order a product. Through our AI-Powered Live Chat and Chatbot, you can recommend products, check purchase history, manage catalogs, track orders, and provide customers with seamless customer service. Furthermore, our platform provides campaign tools to attract customers via WhatsApp, Web Push, and SMS.

Engage with customers seamlessly with unified omnichannel inbox
Automate answers to common queries and provide 24/7 support with AI Chatbots
Provide personalized product recommendations and purchase assistance
Manage orders with catalogs and carousels with Live Chat and Chatbot
Attract more customers to your store with campaigns in WhatsApp, Web Push, & SMS

Pros

Instant response to customers via live chat, boosting sales and online conversions
Supports customers across multiple channels using a single platform
Reduces customer support issues by half for Shopify businesses
Increases conversion rates and reduces cart abandonment rates through chatbot automation
Tracks customer cart items, providing better customer insight
Visibility of order details and status for specific customers
Ability to share and recommend Shopify product items to customers
Includes advanced features like Cobrowsing and Video Chat, enhancing customer support interactions

Cons

Depending on the implementation, AI chatbots may require significant customization and tuning to handle complex queries effectively
Some users might find the integration process with Shopify complex or time-consuming
Potential reliance on a stable internet connection for features like video chat
The effectiveness of chatbots can vary, potentially leading to customer dissatisfaction if not properly managed