REVE Chat: Live Chat & Chatbot

Develop by Shopify

$50-$443

/ Month

14 Days Free Trial

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat

Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

Instant live chat

Order visibility

Cobrowsing tool

About REVE Chat: Live Chat & Chatbot

Launched Dec 07, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Attract more customers and increase your revenue with our AI-powered Live Chat and Chatbot

REVE Chat is a deeply integrated AI live chat and WhatsApp commerce platform built for Shopify merchants. Engage customers in real time, recommend products using live Shopify data, recover abandoned carts, and send checkout links directly from chat. Automate order tracking and support with AI while managing all conversations across web and WhatsApp from one unified inbox.

View customer profiles, orders, and carts instantly inside chat
Recommend products and upsell using real-time Shopify data
Recover abandoned carts via proactive chat and WhatsApp messages
Share WhatsApp product catalogs and send Shopify checkout links
Automate order tracking and customer support with AI, 24×7

Pros

Instant response to customers via live chat, boosting sales and online conversions
Supports customers across multiple channels using a single platform
Reduces customer support issues by half for Shopify businesses
Increases conversion rates and reduces cart abandonment rates through chatbot automation
Tracks customer cart items, providing better customer insight
Visibility of order details and status for specific customers
Ability to share and recommend Shopify product items to customers
Includes advanced features like Cobrowsing and Video Chat, enhancing customer support interactions

Cons

Depending on the implementation, AI chatbots may require significant customization and tuning to handle complex queries effectively
Some users might find the integration process with Shopify complex or time-consuming
Potential reliance on a stable internet connection for features like video chat
The effectiveness of chatbots can vary, potentially leading to customer dissatisfaction if not properly managed