Formilla Live Chat

About Formilla Live Chat

Built by Formilla.com

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Description

Live chat directly with customers in real-time

Installs Instantly - You can use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your site upon installation of this app.
See Visitors in Real time - Know exactly who is on your website, what web page they're visiting, where they're located, and request chats with them right from the app.
iPhone & Android Mobile Apps - Chat with customers from anywhere in the world and receive push notifications right to your phone when customers have questions.
Send live chat messages automatically to visitors on your site to encourage interaction and increase sales

Add Formilla Live Chat software to your website and let your visitors chat with you live for support. Answer your users’ questions while boosting customer engagement and building loyalty.

Pros

Installs instantly, allowing for immediate use and engagement with visitors
Provides real-time visitor tracking features, helping to know who is on the website and their actions
Available on iPhone and Android, enabling mobile chat support and receiving push notifications
Automatic chat messaging features to encourage visitor interaction and improve sales opportunities
Enhances customer support and engagement, which can lead to increased customer loyalty

Cons

Real-time visitor tracking might raise privacy concerns among some users
Initial setup might be straightforward, but customizing or managing the app could require a learning curve
Mobile push notifications may lead to information overload if not managed properly
Automatic messages might be perceived as intrusive by some visitors if not configured properly

Rating And Reviews

Sunpixied

Jun 22, 2024 on Wix

very basic chatthey won't let wix users enjoy ALL the benefits. This $9 is a limited scaled back version.

Muranoartglass7

May 30, 2023 on Wix

Not impressed at allPaid for the premium package, can't see website visitors despite logging onto my site as a test, won't install or show on my Wix site own domain. Incredibly PISSED OFF

Mywebuk

Dec 04, 2021 on Wix

No Free PlanIt says "free plan available" - where in fact this only a free trial and will expire.

Andrytek

Mar 28, 2021 on Wix

Non c'è una versione gratuitaAvevano detto che c'era la versione di prova di 14 giorni e poi la versione gratis con massimo 30 chat, invece no. Allo scadere della prova ti bloccano tutte le chat e non...