Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues

We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk

I'm mainly using MooseDesk to manage my FAQ section. The app is generally easy to use and convenient. I’m currently on a free beta version, so I understand that not everything is fully polished yet. I did run into a bug when adding a new question — it broke the formatting (fonts, bold text, etc.). Support eventually fixed it, but the time zone delay made the whole process a bit frustrating. Since then, I've been hesitant to make further edits. That said, the tool shows promise, and I’ll likely use it for more features in the future. I’d recommend it to store owners looking for a simple FAQ solution, keeping in mind that a few improvements are still needed.

Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!

Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.

Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.

Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.

So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.

thank you for this nice easy and will configured APP fast support and very responsive , thank you Donna for your kind Help and support

I recently worked with Riley from Moose to set up live chat on my store, and I couldn’t be happier with the experience. Riley made the whole process smooth and stress-free—she patiently guided me through every step, promptly resolved any questions I had, and even fixed an issue in my site’s code I didn’t know existed. Her technical skills and helpful attitude really shone through, and I’m incredibly grateful for her expert assistance. If you need top-notch support for your live chat integration, I highly recommend reaching out to Riley!

Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!

Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!

Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!

This app integrates well with Shopify and other apps. Great solution for managing customer inquiries and issues.

Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !

This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you

This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you

Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied! ⭐⭐⭐⭐⭐