This app is very simple to use and surprisingly nice functions. Moreover, Helpdesk (Ms. Donna and her team) helped us a lot to answer our basic questions and requests to adjust the look on our web page. It was one of the best experiences in contacting support team on the Shopify app. Highly recommend to install this wonderful app and talking with their very nice, kind and skillful support team.

fully backed with super features in a simple organized designed. Awesome ! DONNA also is so supportive and very fast responder.

I recently started using the Moose: Live chat and FAQ WhatsApp for my website, and it works perfectly, as I thought. The app interface is very friendly and easy to set up, and the support from the team is invaluable. I would recommend this app to everyone who wants to boost their business online.

Very good app, it has many features that other apps charge exorbitant prices for, customer service is very good, and they resolve problems quickly. Love it 10/10.

When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much!

Moose Chat is hands-down one of the best messaging apps I’ve used. It’s fast, reliable, and the interface is clean and user-friendly. I especially appreciate the strong privacy features and how easy it is to share files and manage group chats. The app runs flawlessly, and the regular updates show the developers truly care. Highly recommended for anyone looking for a dependable and secure chat platform! Mina help us a lot with out tech support, I want to give a 5 stars!!!!

Tolle App! Unbedingt nutzen, gerade noch komplett umsonst, da neu. Sehr engagiertes Support Team, Entwickler kommen aus China, Kommunikation etwas holprig aber Sie sind sehr bemüht zu helfen und sehr schnell. Funktionsumfang der App ist Top und optisch sehr modern. +hohe Anpassungsfähigkeit.

So far this app is doing exactly what we need it to. Thomas has been a big help throughout the onboarding process. Great to see that you are continuing to improve based on feedback.

Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended

Live chat is a feature I can't live without, I don't know how many sales this app has saved me in the little time I've used it. I'm looking forward to using it for years to come, even when the eventual price change comes it will be worth its weight in gold.

seems very promising and has much more functionality than our current live chat - Donna's support has been so good

Very professional app with great potential and many benefits for the online site. The customer service is responsive, attentive, and truly efficient. I highly recommend this app for its reliability and quality!

This app is super easy to use. Customer support is top-notch. Donna was really friendly and solved all my problems in great detail. Highly recommend everyone to use it!

When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much! ✨

Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.

Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden

Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services

Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues

We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk

I'm mainly using MooseDesk to manage my FAQ section. The app is generally easy to use and convenient. I’m currently on a free beta version, so I understand that not everything is fully polished yet. I did run into a bug when adding a new question — it broke the formatting (fonts, bold text, etc.). Support eventually fixed it, but the time zone delay made the whole process a bit frustrating. Since then, I've been hesitant to make further edits. That said, the tool shows promise, and I’ll likely use it for more features in the future. I’d recommend it to store owners looking for a simple FAQ solution, keeping in mind that a few improvements are still needed.