Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!

Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!

Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!

This app integrates well with Shopify and other apps. Great solution for managing customer inquiries and issues.

Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !

This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you

This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you

Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied! ⭐⭐⭐⭐⭐

I was looking for an app on my website that I could turn off the live chat. this let me do exactly that but yet still add important information for my customers.

Donna has been fantastic in assisting me with my queries and helping me with setup. Reply speed was also fast which I appreciated. App so far looks intuitive, would recommend using it!

A great app, easy and convenient to use, with many features. The customer support is also excellent, resolving any issues quickly. I highly recommend it!

Great plugin, installation went very smoothly! Most importantly, the staff is always available to help you! Their responses were very timely, especially Donna, who answered my questions very carefully and gave me compliments when necessary!

Excellent Customer Support & Powerful Helpdesk Solution! We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers. One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions. Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use. If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!

Love this app! Its amazing app and a lot of functionalities. The support MIA from MooseDesk is very helpful to setup my need and quick to resolve my issue.

Mina answered my query in seconds, then stuck around to answer all the rest! Great support thank you

I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!

Amazing app and functionalities. It has a lot of features in one. You only need this app for everything. Plus the support team is very responsive and cooperative

So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.