This is hands-down the best app for managing customer support! I really like that everything is FREE! Plus the support from Anne is superb. She is always on time ready to answer all my questions promptly. If you are looking for the best FREE Shopify app for managing your customer support channel, look no further - Moose is the way to go!

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

By far the best support I've received! They assisted me with every step of the setup process and made sure all of my ideas were realized. Their responsiveness and professionalism were outstanding. I highly recommend their service, as they truly went above and beyond to meet all my expectations.

quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.

Very easy App to use. Quick response from support! Very helpful and patient! Solved my issue in less than 5 minutes!

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

My experience with Anne and Mia from customer support and the MooseDesk app has been exceptional so far. The app's features are fantastic, and the customer service is outstanding. Thank you, Anne! :)

App looks great, still in early dev but main features are there. What sets this apart is their customer service which is amazing and are there to help you all the way. Big thanks to Riley!

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support! MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently. What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users. If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!

The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.

The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them.

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.

Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!

Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!