The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

I previously had some confusion regarding the pricing, but Anne from the support team followed up with me and resolved all my queries. Thank you for the support!

Support vor allem Mina top, sehr schnell und einfach sehr individuell wie sie auf meine fragen eingegangen ist, top app, sehr schöne kann es sehr empfehlen.

My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE! It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much. Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick! Try it out if you want to level up your customer service!

Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!

I start using Moose app for FAQ page. Its good.. and customer support is very fast and active.. resolve issue immediately.... happy to use it

The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!

The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.

I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now. Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight. Highly Recommended.

Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.

One of the best chat/support apps out there backed up by equally great customer service, quick, polite and helpful.

fantastic app! and the customer service is amazing!!! i had a couple of questions and anne helped me straight away!

Thank you very much for helping me to be the best at every moment of the day and night. Greetings to your strong team

This app is really easy to use. There’s also a good selection of tutorials to help you get started on your own. We needed some adjustments due to the language selection, and we were helped very quickly and very kindly. This is how customer service should be! Absolutely deserves 5 stars! Otherwise, it would be great if the app could automatically pull the available fonts from the Shopify themes (typography) and make them available. In our case, we had to find an alternative to our theme ZEST that was at least somewhat similar.

Shopify officially recommended this plugin to me because their built-in inbox could not meet my needs. So far, everything seems to be going well. Riley is a great customer service and has solved all the problems I have encountered so far. I highly recommend it to everyone.

Sam was very helpful when responding to my queries. The team was also very quick to implement the changes I requested for. Highly recommend!

So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.