Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!

I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!

We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.

Excellent support from Moose Helpdesk. I received clear guidance within minutes, efficient and professional help recieved from MINA.

Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.

Mina was incredibly helpful and responsive! She answered my questions clearly and made the support process smooth and stress-free. Excellent customer service!

The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.

En general una buena experiencia , tiene varias opciones y para ser gratuita el soporte es muy muy bueno .

The customer service is very patient in answering questions and handles questions very quickly. I am very happy to use this software.

Donna is amazing! She helped me a lot and I'm really grateful. Great app and awesome customer care. Thanks!

I REALLY NEED TO SAY THIS APP IS AMAZING AND REALLY FIXED MY ISSUES WITH AUTOMATED ANSWERS SO PERFECTLY AND DEFINED. A MUST RECOMMENDED APP TO USE ON SHOPIFY. THOMAS SEEMS TO BE VERY HELPFUL IN HELPING OUT VERY EFFECTIVELY. GOOD WORK MOOSEDESK.

Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.

Verry nice app! Also its fully free to use, no popus for payement nothing. And the best part is the support, they help you instantly and make changes for you as you go. I was in contact with both Thomas and Mina and they were outstanding, going above and beyond! 5 stars if I had more to give it would be much more.

Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.

Incredible app, incredible help from Donna over a weekend of all times, and it's free with Shopify. It is amazing and I now I'm going to be able to chat with website attendees much more quickly.

Helpdesk service responded quickly and provided us what file we needed to export. They are very accommodating. Thank you.

Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.

This app has been a game changer for our Shopify store! The setup was super easy, and the interface is clean and user-friendly.

Super easy to set up. Everything about it is great and works very well. Customer service is great. Thank you Donna

Awesome app, great customer service, incredible it's free. Would like to see a native IOS app but the workaround they have now is solid option.