Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!

All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!

This app has everything: live chat, and a powerful helpdesk. The AI FAQ Builder with pre-built templates is so easy to set up. I love the self-service order tracking with status maps and timelines, plus the order management feature makes tracking orders a breeze. Best part? The 24/7 support is always available no matter the time zone. Highly recommend!

Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.

The Moose app is amazing and completely free to use. I’m thrilled with how easy the interface is, and its premium UI enhances the overall experience. It's user-friendly and offers a seamless experience. I'm very happy with it and would highly recommend it to anyone looking for a great app.

Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

Excellent customer service, very responsive. We love the FAQ section of the chat. Looking forward to when messages from instagram and facebook can also be forwarded to the Moose Help desk :)

I'd highly recommend Moosedesk, super easy to use and FREE (for now), their features are extensive. Special shoutout to Anne, for helping me solve some issues very quickly!

Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!