I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything. The app works pretty good. 100% go for it!

bonjour , si vous me demandez quelle note je donnerais à votre application ; et bien je dirais: je vous donne un 20/20 . je vous trouve très réceptifs, et motivés pour réagir à nos difficultés concernant la pratique quotidienne de votre outil le ( widget chat Moosedesk) / enfin moi , je dirais aussi un mot pour vos conseillers qui sont en général bien accueillants et serviables et je retiendrais le soutiens de Mme Mina qui m' a très bien conseillée sur les options et les paramètres du widget , encore Merci ! . merci à eux aussi !jevous trouve très bien ! et je vous remercie grandement .cordialement

The app is free, and their customer agents go ahead of their way to help. Such an amazing solution, and so much customisation options. Five star

I love MooseDesk. This application is very rich in terms of functionality, efficiency and ease of use. As for support, I have only one thing to say: top-notch. And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever. Thank you MooseDesk. Highly recommended.

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

I had a great experience with Mia and Riley while setting up my MooseDesk Helpdesk app. They were incredibly quick, efficient, and kind, guiding me through the entire process of setting up my account and helping me update my logo. Their support made everything easy. So far, the app looks neat, runs smoothly, and has been exactly what I needed. Highly recommend both the app and the team behind it!

Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!

All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!

This app has everything: live chat, and a powerful helpdesk. The AI FAQ Builder with pre-built templates is so easy to set up. I love the self-service order tracking with status maps and timelines, plus the order management feature makes tracking orders a breeze. Best part? The 24/7 support is always available no matter the time zone. Highly recommend!

Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.

The Moose app is amazing and completely free to use. I’m thrilled with how easy the interface is, and its premium UI enhances the overall experience. It's user-friendly and offers a seamless experience. I'm very happy with it and would highly recommend it to anyone looking for a great app.

Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

Excellent customer service, very responsive. We love the FAQ section of the chat. Looking forward to when messages from instagram and facebook can also be forwarded to the Moose Help desk :)

I'd highly recommend Moosedesk, super easy to use and FREE (for now), their features are extensive. Special shoutout to Anne, for helping me solve some issues very quickly!