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Shoply AI Search & AI Chatbot logo

Shoply AI Search & AI Chatbot

Develop by Shoply AI

$29.99-$299.99

/ Month
Free plan available 14 Days Free Trial

24/7 personalized shopping guide for your customers

Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations

About Shoply AI Search & AI Chatbot

Launched Sep 03, 2024

Categories

Built by Shoply AI

Address

2108 N ST Ste N, Sacramento, CA, 95816, US

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Zotasell: AI Upsell‑Cross Sell logo
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Introduction Video

Description

The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations

Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease.

Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more
  • Product Expert: Boost sales with highly relevant product search/recommendations.
  • Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
  • Self Starter: Zero setup required. It reads your website & products autonomously
  • Multilingual: Engage with customers in their own native languages.
  • 24/7: Answer all inquiries with grace, day or night.

Pros

  • Provides 24/7 personalized shopping support to customers
  • Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
  • Manages general customer service inquiries, enhancing user experience
  • Delivers natural language searches for an intuitive shopping experience
  • Improves sales with accurate and comprehensive product recommendations
  • Provides instant answers to common customer inquiries through AI-powered chat support

Cons

  • Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
  • Limited ability to handle complex customer service issues that require human intervention
  • E-commerce stores need to integrate and maintain the app, which could require additional resources

Top Helpful Reviews

Hyper Creative

Aug 12, 2025  on Shopify

I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!

Astricate

Jul 01, 2025  on Shopify

Perfect app its amazing and the ai on here is incredible it even helps with search and more. best app i've used on shopify.

GooTowels

May 24, 2025  on Shopify

Had customers telling me how helpful ‘my assistant’ was—little do they know it’s all Shoply Guide

Hustle Thread

Apr 03, 2025  on Shopify

Shopping Assistant by Shopily has transformed the way customers interact with our store. The AI-powered recommendations feel intuitive, helping shoppers find the right products effortlessly. It’s like having a personal shopping assistant available 24/7!

Vip skin Aesthetics

Mar 28, 2025  on Shopify

Crazy how well it picks up my catalog. Customers find exactly what they need without me lifting a finger.

Floatley

Mar 16, 2025  on Shopify

The setup was quick and easy. Customer support is responsive and super helpful too. Highly recommend it

PleasureX

Mar 12, 2025  on Shopify

Absolutely fantastic app! I've been using this customer service app for my Shopify store, and it has genuinely transformed the way I manage customer interactions. The intuitive interface makes navigation effortless, while the extensive features have streamlined all my customer service needs into one convenient place. The integration was seamless, and the support team is outstanding—responsive, knowledgeable, and incredibly helpful. Any questions I've had were addressed promptly and efficiently, demonstrating their genuine commitment to their customers' success. Since implementing this app, I've noticed increased customer satisfaction and faster response times, significantly enhancing my store's reputation. I highly recommend this app to anyone serious about taking their Shopify customer support experience to the next level. Five stars all around!

Talking Jesus Doll

Feb 22, 2025  on Shopify

Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.

Maokidspet

Feb 19, 2025  on Shopify

The AI answers customer questions like a pro. It handles things like sizing and order tracking without me needing to step in. My customer support workload has dropped by at least 40%. Customers love the quick responses too.

GiftedChop

Feb 17, 2025  on Shopify

I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.

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