Shopily Guide is a virtual shopping assistant for e-commerce stores, powered by GenAI. It acts as an expert, answering questions like ‘What should I buy as a beginner skier?’ by recommending the ideal skis, boots, and bindings based on the user’s skill level, height, and gender preferences. Beyond that, it can manage general customer service tasks, such as ‘Where is my order?’ or ‘How do I return a product?’—essentially providing all the services customers would expect in a physical store.

• Enable natural language searches for an intuitive shopping experience
• Deliver personalized product suggestions based on customer preferences.
• Improve sales with comprehensive and accurate product recommendations.
• Provide instant answers to common customer inquiries via AI-powered chat support