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7.4
Status Sherpa logo

Status Sherpa

Develop by sineLABS

$2

/ Month
7 Days Free Trial

Drop-in a quick, easy order status lookup form

Customizable settings
Multi-language support
Quick installation
Theme matching
Order status lookup
14 Reviews
7.4

About Status Sherpa

Launched Apr 04, 2011

Categories

Built by sineLABS

Email :

[email protected]

Address

Mount Pleasant, SC, US

Website Privacy policy FAQ
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Description

Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running. more
  • Speed up customer service. Spend less time answering the routine inquiries.
  • Matches your shop's theme automatically. Customize even further with settings.
  • Display in any language - 7 ready-made translations or customize your own.

Pros

  • Quick and easy to install; setup takes less than 30 seconds
  • Reduces routine customer inquiries by providing a self-service order status lookup
  • Enhances customer experience by allowing them to get answers quickly and easily
  • Automatically matches the shop's theme and can be further customized via settings
  • Supports multiple languages with 7 ready-made translations and the option to customize your own

Cons

  • Limited functionality focused only on order status lookup; may not address other customer service needs
  • Potential for compatibility issues with certain storefront themes or customizations
  • May require periodic updates or maintenance to ensure ongoing compatibility and performance

Top Helpful Reviews

Sleep8

Jan 16, 2019  on Shopify

F-ing AWSOME. The app is FULL of options, to let me export data exactly how I need it. I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks! Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

Ilovegrowingmarijuana

May 02, 2018  on Shopify

A great way to give customers some self-service capability and taking away some stress from the support crew.

Highcomonline

Dec 22, 2015  on Shopify

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free! Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Shirt Loft

May 19, 2015  on Shopify

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

District Grain

Jan 02, 2014  on Shopify

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

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