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Kim: AI Helpdesk & live chat logo

Kim: AI Helpdesk & live chat

Develop by KIMCC INC
Free plan available

AI Helpdesk with Customer Support Experts for growing brands

Multi-channel inquiries
Ai response drafting
Shopify data access
Quality monitoring
4 Reviews
9.1

About Kim: AI Helpdesk & live chat

Launched Oct 22, 2024

Categories

Built by KIMCC INC

Address

Dover, DE, US

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(109 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Free Helpdesk & Live Chat with AI

Kim's platform helps growing brands manage customer inquiries effortlessly, with no cost for a helpdesk. Deliver great support and start saving today!

Kim's platform helps growing brands manage customer inquiries effortlessly, with no cost for a helpdesk. Deliver great support and start saving today! more
  • Manage all customer inquiries from Email, Chat, Messenger and Instagram
  • Accelerate Your First Response Time with AI: Draft Faster & Error-Free Rep
  • Get a Unified View: Seamlessly Access all Customer Data in One Place
  • Deliver Consistent Support: Monitor Conversations to Ensure Your Brand’s Shines.
  • Easy to set up in no time, start saving today

Pros

  • Comprehensive platform for managing customer inquiries from multiple channels including Email, Chat, Messenger, and Instagram
  • AI assistance in drafting initial responses quickly and efficiently
  • Integration with Shopify and access to relevant customer and subscription information
  • Capability to monitor conversation quality to ensure on-brand customer support
  • Cost-effective solution suitable for growing brands with budget constraints

Cons

  • Limited information about advanced features and customization options
  • Potential reliance on AI may require oversight to ensure accuracy
  • Integration and setup might require technical knowledge not mentioned in the description
  • Customer reviews and ratings are not provided; user feedback is unclear

Top Helpful Reviews

Valley Agro Foods

Jan 22, 2025  on Shopify

Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query. What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Shopify integration works like a charm, giving us all the customer info we need in one place. Kim.cc isn’t just a tool—it’s a must-have for any business looking to simplify and enhance their customer support. Don’t miss out on this gem!

Bhuttico Shawls

Jan 20, 2025  on Shopify

Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a lifesaver, drafting replies and saving us hours of manual work. It's perfect for quickly responding to customer inquiries and keeping everything organized. If you're looking for a AI powered free helpdesk solution, Kim.cc is the way to go. Highly recommended!

Dr. Water

Dec 17, 2024  on Shopify

I've been using Kim.cc for a while now, and let me tell you, it's a total game-changer. As a US-based entrepreneur, I'm always hustling to keep up with customer inquiries. Kim.cc has been a lifesaver. The AI CoPilot is like having a super-smart assistant. It drafts quick and helpful replies, saving me tons of time. The integration with Shopify is seamless, giving me instant access to customer info. The analytics dashboard is pretty cool too. It shows me how we're doing, so I can tweak things and keep our customers happy. Overall, Kim.cc has made our customer support way more efficient and effective. It's a must-have for any business owner who wants to level up their customer service game.

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