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Rewind Backups

Develop by Verified
7 Days Free Trial

"Automated daily backups for BigCommerce, secure your store effortlessly."

About Rewind Backups

Launched Mar 11, 2017

Categories

Introduction Video

Description

Automated, secure backups for stores of all sizes. Get peace of mind knowing your most important store data is always backed up.

Daily, Automated Backups

Rewind® gives BigCommerce store owners peace of mind by automatically backing up your most important store data, including: products, product details, product images, themes, customers, orders, and more.

After installing Rewind, you can quickly undo unwanted changes with just a few clicks. You'll never have to deal with another time-consuming and complicated CSV export again.

Why Do You Need an Automatic Backup?

Although BigCommerce backs up its platform, items that get deleted from your store are gone forever. Your store items cannot be recovered if you do not have a backup in place.

The Cost of Downtime

When your store is not functioning properly, you are turning customers away at the door. Store downtime can happen for many reasons, including human error, malicious attacks, and software glitches. Downtime can result in lost sales, harmed reputation, and a humongous headache to fix.

How Rewind Works

Click 'Get this App' to install Rewind and start your 7-day free trial. Select a plan, then sit back and relax. We will send you an email when your first backup is complete and start automatically backing up your data daily. Every week we'll send you a summary of what's changed in your store.

Rewind backs up millions of items for merchants of all sizes, from hobby shops to Enterprise stores.

Pricing

Pro:

$45 USD/month, up to 600 orders/month

Business:

$69 USD/month, up to 1,000 orders/month

Plus:

$119 USD/month, up to 2,000 orders/month

Enterprise:

$349 USD/month, up to 8,000 orders/month

Custom Plan:

Contact

to get a quote for 8,000+ orders/month

Stores with higher product counts may be ineligible for certain plans. Contact

for more details.

*After you install Rewind, you will need to pick a plan. Once you've picked a plan, Rewind will start automatically backing up your store.

Top Helpful Reviews

mar...net

Feb 17, 2025  on Bigcommerce

Tripled Monthly Fee - Worthwhile app for $9/month. When they increased 66% to $14.95, I didn't complain, but then they jumped 300% to $45/month. I'll be looking for an alternative or simply rely on Big Commerce's built in site back up. Order, product, and customer data is already kept in my Webgility App. This was just a safety net and not worth $540/year.

gav...com

Jan 25, 2025  on Bigcommerce

Caterhire - We have been using rewind for a numbers of years to back up our website. Customer service response has always been excellent and they take a proactive approach to deal with any issues.

sha....nz

Jan 21, 2025  on Bigcommerce

Review - Great customer service, there when I needed them to help me rewind my website from backups.

jgm...com

Jan 20, 2025  on Bigcommerce

Fantastic Customer Service - Rewind has a professional, knowledgeable, and kind customer support staff! I had the pleasure of chatting with Brittney and Christopher and both individuals went above and beyond to assist me and answer all my questions. I know if I ever have a question or issue down the road, help is just a quick email away. Thank you again and I look forward to using your service!

cra...com

Jan 09, 2025  on Bigcommerce

Hidden clause - We are closing the store and we wanted to backup the data .apparently you can’t access your data for 6 months. Don’t use this

mar...com

Dec 12, 2024  on Bigcommerce

Easy to set up, works as advertised - It was very easy to set up the service and it has been working just fine.

eco....uk

Dec 09, 2024  on Bigcommerce

Price increase issue promptly addressed - I saw a sudden price increase on the most recent invoice which took me by surprise as I never saw any comms or notification about it. I got in touch with the customer support team to enquire, thinking that it might be some sort of error. I got the response within 24 hours and the "Brittney Durston" did a fantastic job of providing the clarification on it. She clearly explained the reasons for price increase and provided details about the new features that would justify the new price. I was offered discount on my next bill to make up for the missed communication and for us to experience the new features of the product which I think is fair. I still think that the price increase is pretty steep and could have been done more strategically as it is going to upset a lot of consumers and force them to deactivate this app merely because of its cost. Having said that, I am very satisfied with the support and we believe that good customer support helps with the confidence in the product. Hence, the 5 star rating.

ste...com

Dec 05, 2024  on Bigcommerce

Great Product - Great product with top notch support, that is always fast and friendly. Despite the recent price increase I would recommend it without hesitation if you can afford it to keep your revenue relevant data protected.

sol...com

Nov 28, 2024  on Bigcommerce

Price Increased - Disappointed that the price has increased to $45 without any warning. We now need to find a new backup service at a reasonable price.

cha...com

Nov 26, 2024  on Bigcommerce

Why the price increase!? - Our bill suddenly, and without warning, increased $100 per month because they take orders into account now. We will be asking for a refund and then we're closing our account.

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