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7.9
FAQ by Elfsight logo

FAQ by Elfsight

Develop by elfsight.com
Free plan available

Streamline customer inquiries with easy-to-navigate FAQs on BigCommerce.

Easy-to-navigate faqs
Customizable content display
Embed on bigcommerce
17 Reviews
7.9

About FAQ by Elfsight

Launched Apr 26, 2018

Categories

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Description

Anticipate your clients’ questions and eliminate their doubts

Elfsight Accordion FAQ for BigCommerce is a simple app to display answers to the most frequent customer questions and reveal details about your business. Informative and easy-to navigate FAQ helps to anticipate clients' enquiries and reduce time and cost of Support team. Using website FAQ may also help share more details about your products and services, focus attention on their benefits, and eliminate any possible misconceptions and doubts, leading to more sales.

Benefits

How to add Accordion FAQ app to BigCommerce page?

Install our app in 3 easy steps. First, press «GET THIS APP» on this page and add FAQ on your BigCommerce site. Then, adjust customization parameters of the widget and add content. Finally, open Storefront -> Web Pages, go the page where you want the widget and add its code there. Done!

The BigCommerce FAQ app is provided by Elfsight Apps

Elfsight Apps is a cloud-based service that features apps to extend and diversify your website functionality (for instance, Instagram Feed, YouTube Gallery, Social Icons and others).

This widget acts as a bridge between your site and Elfsight Apps Service, connecting the two together. It takes the widget you've configured at Elfsight Apps and displays it right on your website.

If you don't have an Elfsight Apps account, setting it up is totally free, and only takes you about a minute.

Pros

  • Easy to install and integrate with BigCommerce in just three steps.
  • Reduces the workload on support teams by addressing common customer inquiries.
  • Enhances customer experience with informative and easy-to-navigate FAQs.
  • Potential to increase sales by providing detailed product and service information.
  • Customizable widget allows businesses to tailor the FAQ section to their needs.
  • Supports bridging with other Elfsight Apps enhancing website functionality.

Cons

  • Requires setting up an Elfsight Apps account, which may be an additional step for some users.
  • Customization might be limited to what's available within the Elfsight framework.
  • Dependence on a third-party service may raise concerns about data privacy and app uptime.

Top Helpful Reviews

kre...com

Aug 02, 2020  on Bigcommerce

Made me sign in again - Took me 15 minutes to make the FAQ, only to make me lose my progress by timing out.

inf...com

Aug 18, 2019  on Bigcommerce

Great App for FAQ's - This app works great as we can have easily update rather than code the page. Great GUI. Easy to use on the front end.

sta...com

Oct 22, 2018  on Bigcommerce

FAQ by Elfsight - Thank you for this great app! Your idea with templates is cool! Really simple and convenient and now I can see all the possibilities of the app at once! Good luck guys and keep up the good work.

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