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FAQ by Elfsight

FAQ by Elfsight

  • Free Plan Available
7.9
17 Reviews
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Streamline customer inquiries with easy-to-navigate FAQs on BigCommerce. Show more

FAQ by Elfsight is a straightforward app designed for BigCommerce sites to effectively display answers to common customer queries. This app helps reduce the workload of your support team by anticipating questions, thereby saving both time and cost. By providing detailed information about your products and services, the FAQ enhances customer understanding, highlights product benefits, and clears up any potential misconceptions, which can lead to increased sales. Integrating the Accordion FAQ app into your BigCommerce page is seamless, requiring only three easy steps: installing the app, customizing the widget, and embedding it into your site’s pages. Powered by Elfsight Apps, this service allows you to expand your website's functionality, offering numerous widgets like Instagram Feed, YouTube Gallery, and more. Setting up an Elfsight account is quick and free, enabling you to connect your site with Elfsight’s suite of apps to enhance your online presence.
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Easy-to-navigate faqs
Customizable content display
Embed on bigcommerce
Try for Free
FAQ by Smartarget

FAQ by Smartarget

  • Free Plan Available
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Instantly answer customer queries with optimized, convenient, site-wide FAQs. Show more

FAQ by Smartarget is a powerful tool designed to enhance customer experience by providing immediate answers to common questions as soon as visitors land on your website. By addressing frequently asked questions upfront, it builds customer trust and confidence, thereby accelerating the purchasing decision. This app allows businesses to present vital information across all pages, significantly reducing the dependency on customer support and preserving team resources. It includes features such as question and answer sections, direct links to relevant pages, and accessible contact information for personalized assistance if needed. Seamlessly optimized for both desktop and mobile use, FAQ by Smartarget ensures that your customers get the information they need quickly and efficiently, no matter where they are. Enhance your customer interactions by making their most pressing questions easily accessible, streamlining their journey on your site.
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Link integration
Reduce support requests
Site-wide faqs
Enhanced trust
Optimized display
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COD Order SMS Verifier Master

COD Order SMS Verifier Master

  • $5-$9 / Month
  • Free Plan Available
8.2
2 Reviews
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Use this app to confirm COD orders in Pakistan Show more

COD Order SMS Verifier Master is a user-friendly application designed to streamline the confirmation process for cash-on-delivery orders in your online store. Once installed and set up, this app automatically sends an SMS with a confirmation URL to customers whenever they place a new order. Customers can easily confirm their order status via the provided link, helping ensure order authenticity. In instances where a customer doesn't confirm the order, the app flags the verification as pending, allowing you to manually review and take necessary actions. By reducing the occurrence of bogus orders from anonymous customers, this app enhances the efficiency and reliability of your online business operations. Furthermore, it seamlessly integrates with all local telecom operators, ensuring wide compatibility and coverage for optimal performance. Let COD Order SMS Verifier Master handle the background verification work, giving you peace of mind and more time to focus on growing your business.
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Quick setup
Sms confirmation
Pending verification
Install App
Moose: COD IVR Order Verifier

Moose: COD IVR Order Verifier

  • $14.99 / Month
  • Free Plan Available
8.2
1 Reviews
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Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.
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Easy installation
Automated ivr verification
Order cancellation
Order confirmation
Reduce bogus orders
Install App
Vaayu Carbon Analyzer

Vaayu Carbon Analyzer

  • Free Plan Available
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Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.
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Track carbon footprint
Real-time shipment data
Emission calculations
Reduction measures
Emissions breakdown
Connects with shopify
Install App
Vamaship: eCommerce Shipping

Vamaship: eCommerce Shipping

  • Free Plan Available
6.3
21 Reviews
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One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.
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Real-time communication
Courier integration
Order management
Rto management
Cod optimization
Courier recommendation
Install App
Product Schedule by Maestro

Product Schedule by Maestro

  • $4.99-$9.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
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Automate product updates for efficient store management and error reduction. Show more

Maestro Products Scheduler is a powerful tool designed to streamline the management of product and collection updates for merchants. This app is perfect for coordinating campaigns, introducing seasonal products, or managing catalog changes with precision and ease. By allowing users to schedule publishing, draft, archive actions, and manage tags, it reduces the risk of manual errors and saves valuable time. The user-friendly interface features an intuitive date and time picker, enabling quick and straightforward scheduling with just a few clicks. With Maestro Products Scheduler, merchants can achieve better control over their store operations, leading to improved efficiency and inventory management. Whether it's updating product tags or timing product visibility, this app ensures that your store's operations run smoothly and effortlessly.
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Automate updates
Tag automation
Schedule publishing
Draft management
Archive scheduling
Intuitive scheduling
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MC WhatsApp Order Notification

MC WhatsApp Order Notification

  • $14 / Month
  • Free Plan Available
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Use this app to recover abandoned carts via SMS Show more

SMS Abandoned Recovery Master is a powerful tool designed to help businesses recover lost sales from abandoned shopping carts. With a simple and quick installation process, the app seamlessly integrates into your checkout system to monitor customer activity. Whenever a customer adds items to their cart but fails to complete the purchase, the app sends a gentle reminder through a recovery SMS to the provided mobile number. If necessary, the app will follow up with additional messages to encourage completion of the transaction. To boost conversions, you can also offer automatic discounts through SMS, incentivizing customers to finalize their purchases. Additionally, the app supports integrations with over 20 local telecom operators, ensuring wide-reaching functionality and reliability. Overall, SMS Abandoned Recovery Master is an effective solution for businesses looking to regain potential revenue and enhance customer engagement.
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Easy setup
Automatic discounts
Follow-up reminders
Cart recovery sms
Telecom integrations
Install App
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
8
20 Reviews
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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
Install App
Ascendo AI

Ascendo AI

  • Free App
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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.
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Anomaly detection
Issue resolution
Backlog management
Knowledge intelligence
Spare parts planning
Try AI Agent
Ascendo AI Resolution AI Agents

Ascendo AI Resolution AI Agents

  • Free App
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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support

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Mava

Mava

  • Free Plan Available
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Customer support agent to scale support across public groups & private tickets

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PD Facebook Messenger Support

PD Facebook Messenger Support

  • Free Plan Available
  • 3 Days Free Trial
9.1
28 Reviews
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Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
Install App
ChaChing: Support families now

ChaChing: Support families now

  • Free Plan Available
8.2
5 Reviews
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Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.
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Product discovery
Increased margins
Market share
Always-on campaigns
Reduced wastage
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ARCS Support Ticketing System

ARCS Support Ticketing System

  • $2.99-$15.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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Initiate support tickets
Review customer inquiries
Respond to issues
Manage communication
Track ticket status
Customize support page
Install App
Aunoa CRM and Support Agents

Aunoa CRM and Support Agents

  • Free Plan Available
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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
Install App
Aide AI Support Automation

Aide AI Support Automation

  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews
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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows
Install App
Konvo: AI Support & Marketing

Konvo: AI Support & Marketing

  • $155-$249 / Month
9.1
10 Reviews
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Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.
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Whatsapp integration
Marketing campaigns
Ai assistance
Customer communication
Automated support
Install App
All In One Support Button

All In One Support Button

  • $5 / Month
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One-click customer support via social media

Customizable branding
Multi-platform support
One-click access
Install App
Panda WhatsApp‑ Chat + Support

Panda WhatsApp‑ Chat + Support

  • $2.99 / Month
  • 2 Days Free Trial
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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.
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Live chat
Customer support
Instant whatsapp chat
Help center
Offer discounts
Abandoned cart link
Install App
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