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Showing 1 to 20 of 50 Apps
Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
6 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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SalesSwitch by MyIntegrator

SalesSwitch by MyIntegrator

  • 14 Days Free Trial
9.1
3 Reviews
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Streamline BigCommerce sales with quick account access and seamless order management. Show more

SalesSwitch by MyIntegrator is an efficient solution for sales teams using BigCommerce, offering seamless account management and order placement on the go. This hybrid mobile CRM empowers sales reps and managers to access their customer lists, switch between multiple accounts effortlessly, and place orders without the hassle of remembering different passwords. Designed for ease of use, SalesSwitch enables quick transitions between accounts, significantly reducing time and minimizing confusion during customer interactions. The app integrates smoothly with your store with just a one-click installation, eliminating the need for technical expertise. Offering a no-cost setup, direct support, and a 14-day free trial, SalesSwitch is built to accommodate various business needs. For businesses requiring further customization, MyIntegrator provides direct support and customization options to tailor the app to specific requirements.
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Seamless order management
Account management
Quick account access
Switch between accounts
Place orders directly
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
(4/5)
27 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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B2B Edition

B2B Edition

(4.6/5)
14 Reviews
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"Enhance B2B ecommerce with advanced features and multi-storefront capabilities." Show more

B2B Edition is BigCommerce's premier ecommerce solution designed specifically for B2B enterprises, enhancing the BigCommerce Enterprise Plan with unparalleled features. This advanced platform incorporates multi-storefront capabilities, a new buyer portal, and headless support (currently in beta), providing a seamless experience for both merchants and customers. It includes a comprehensive suite of B2B features such as corporate account management, quoting, shared shopping lists, a quick order pad, and an invoice portal, all aimed at improving the self-service experience. Additionally, the app facilitates a smooth wholesale customer approval process and trade professional application, optimizing efficiency for B2B operations. With customizable front-end and back-end management tools, B2B Edition adapts easily to the needs of any growing business. Schedule a demo with the BigCommerce team to discover how B2B Edition can elevate your ecommerce operations to the next level.
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Order history view
Payment method control
Multi-storefront capabilities
Buyer portal access
Headless support
Corporate account management
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LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
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Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
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Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
8.2
2 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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FAQ by POWR

FAQ by POWR

  • Free Plan Available
7.9
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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Customizable design
Automatic installation
Faq accordion
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Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

  • 7 Days Free Trial
(3.5/5)
23 Reviews
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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.
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Multi-platform support
Ai-powered chatbots
Live chat integration
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Chatra Live Chat, Chatbot & Cart Saver

Chatra Live Chat, Chatbot & Cart Saver

  • Free Plan Available
(3/5)
2 Reviews
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Enhance sales with live chat, chatbot, and cart recovery. Show more

Chatra Live Chat, Chatbot & Cart Saver is a versatile customer engagement tool designed for seamless interaction across web, desktop, and mobile platforms. This intuitive app allows businesses to enhance their sales by providing real-time chat support, where they can address customer queries, clarify concerns, and facilitate cross-selling and upselling opportunities. By effectively engaging with customers, Chatra helps increase both the number of orders and the average order value. One of its standout features is the cart saver functionality, which sends automatic chat messages to potential customers, offering assistance and encouraging them to complete their purchases. This proactive approach can significantly reduce cart abandonment rates, turning more browsing sessions into successful sales. With Chatra, businesses can build better customer relationships, ultimately leading to increased satisfaction and loyalty.
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Live chat
Chatbot automation
Cart recovery
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ReadyCloud

ReadyCloud

  • 14 Days Free Trial
6.6
4 Reviews
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Streamline eCommerce shipping and returns with ReadyCloud's BigCommerce app. Show more

ReadyCloud is the ultimate shipping app designed specifically for growing e-commerce brands using BigCommerce. It offers a seamless way to enhance shipping and fulfillment processes without increasing your team's workload or the need for additional workstations. By unifying back-office communications, sales channels, shipping operations, and returns management, ReadyCloud facilitates a superior post-purchase experience for your customers. The app reduces errors through features like instant order synchronization and consolidated order management across platforms. With multi-carrier shipping support, intelligent carrier rate shopping, and no BYOA fees, shipping becomes more cost-effective and efficient. ReadyCloud also improves workflow with bulk label printing and scan-to-print capabilities supported by full automation. Try ReadyCloud with a 14-day free trial and experience enterprise-level shipping for your BigCommerce store, with assisted onboarding, setup support, and customer service readily available.
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Bulk label printing
Automated order syncing
Streamline shipping operations
Multi-carrier rate shopping
Unified returns management
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ActiveCampaign

ActiveCampaign

(3.2/5)
25 Reviews
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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.
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Social media engagement
Email marketing integration
Pre-built automations
Cross-channel personalization
Customer engagement automation
Crm capabilities
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Ulai AI Chat, Carts & Campaign

Ulai AI Chat, Carts & Campaign

  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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Tailored recommendations
Product discovery
Personalized interactions
Vernacular support
Pre-purchase management
Efficient support scaling
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CartConvert

CartConvert

  • 14 Days Free Trial
8.2
1 Reviews
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Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
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Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
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Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
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No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
Try for Free
Reacho

Reacho

  • Free Plan Available
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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
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Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
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JivoChat Business Messenger

JivoChat Business Messenger

  • Free Plan Available
6.9
5 Reviews
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Centralize chats, emails, calls, and social media in one app. Show more

JivoChat Business Messenger is a comprehensive communication tool designed for e-commerce businesses, integrating chats, emails, calls, and Facebook messages into a single app for seamless customer interactions. As an omnichannel platform, JivoChat allows businesses to manage live chats directly on their websites, respond to Facebook messages, handle company emails, and make international phone calls through one interface. It offers a suite of robust features like proactive in-app chat, business phone capabilities with global reach, and efficient email management, ensuring that no customer communication is missed. JivoChat stands out with its Instant Callbacks feature, encouraging potential customers to make calls and facilitating higher conversion rates. Serving over 240,000 websites and 40,000 Facebook Pages, JivoChat engages businesses and their customers in more than 12 million chats monthly. Its seamless integration and professional features, such as call recordings and employee routing, make it an indispensable tool for businesses looking to enhance customer engagement and streamline communication. By centralizing all interactions, JivoChat enables faster responses and optimized customer service, setting itself apart from other solutions in the market.
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Live chat integration
Centralized communication hub
Social media messaging
Business phone system
Email inbox management
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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Worktual Connector

Worktual Connector

  • Free Plan Available
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"Seamlessly sync and integrate customer data from BigCommerce to Worktual." Show more

Worktual Connector is a powerful tool designed to streamline customer engagement and data management for store owners using BigCommerce. By integrating the Worktual Chat Widget, it enhances customer interaction directly on your online store, providing seamless communication solutions in real-time. The app automates the synchronization of customer data between BigCommerce and Worktual, effectively eliminating the need for tedious manual data imports. This integration not only saves valuable time but also ensures that your customer information is accurate and up-to-date. With Worktual Connector, store owners can focus more on growing their business rather than getting bogged down by backend tasks. Enhance your store’s efficiency and improve customer satisfaction with this cutting-edge connectivity solution.
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Seamless data sync
Integrate customer data
Add chat widget
Eliminate manual tasks
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WhatsApp and Chat Buttons by Chaty

WhatsApp and Chat Buttons by Chaty

  • Free Plan Available
8.2
6 Reviews
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Connect with customers via 20+ messaging platforms using Chaty's seamless integration. Show more

WhatsApp and Chat Buttons by Chaty is a versatile communication tool designed to enhance interaction between businesses and their shoppers. By integrating with over 20 popular social and messaging platforms, including WhatsApp, Facebook Messenger, Telegram, and Instagram, Chaty ensures seamless connectivity and support for customer inquiries. This app empowers businesses on BigCommerce by enabling them to meet their customers on their preferred communication platforms, be it through text, calls, or social media channels. The Chaty widget, easily added to your website, allows for real-time engagement, facilitating immediate responses to customer questions and concerns. By offering such diverse communication options, businesses can significantly improve customer satisfaction and foster stronger relationships. Additionally, the app contributes to business scalability by streamlining interactions and enhancing customer support capabilities across multiple channels. With Chaty, businesses can ensure they never miss an opportunity to connect with and support their shoppers.
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Seamless integration
Multichannel support
Instant communication
20+ platforms
Flexible messaging
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