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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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SalesSwitch by MyIntegrator

SalesSwitch by MyIntegrator

  • 14 Days Free Trial
8.2
3 Reviews
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Streamline BigCommerce sales with quick account access and seamless order management. Show more

SalesSwitch by MyIntegrator is an efficient solution for sales teams using BigCommerce, offering seamless account management and order placement on the go. This hybrid mobile CRM empowers sales reps and managers to access their customer lists, switch between multiple accounts effortlessly, and place orders without the hassle of remembering different passwords. Designed for ease of use, SalesSwitch enables quick transitions between accounts, significantly reducing time and minimizing confusion during customer interactions. The app integrates smoothly with your store with just a one-click installation, eliminating the need for technical expertise. Offering a no-cost setup, direct support, and a 14-day free trial, SalesSwitch is built to accommodate various business needs. For businesses requiring further customization, MyIntegrator provides direct support and customization options to tailor the app to specific requirements.
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
8.2
6 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Confer With

Confer With

  • 14 Days Free Trial
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Connect shoppers with retail experts via live video for enhanced e-commerce experience. Show more

Confer With is an innovative live video shopping platform designed to bridge the gap between in-store and online retail experiences. This app enables your retail staff to connect with website shoppers instantaneously, providing real-time advice and enhancing customer service through immersive, interactive video calls. By integrating seamlessly with your Big Commerce store, Confer With allows customers to explore product images, descriptions, and videos, and then easily transition to checkout pages, driving increased conversions and customer satisfaction. The platform is highly effective, boasting video call conversion rates over 29%, and helping to significantly reduce abandoned carts and product returns. With Configurable widgets, Confer With can be easily adapted to fit any website, offering both one-way and two-way video call options to create personalized shopping experiences. This solution not only supports increased sales and revenue but also empowers your team to inspire and guide customers, especially for complex and high-value purchases, while cross-selling opportunities work to maximize the average order value.
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CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Olark

Olark

  • Free Plan Available
7.6
8 Reviews
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Boost sales with real-time chat, visitor monitoring, and personalized offers. Show more

Olark is a powerful live chat application designed to boost sales by enhancing direct communication between businesses and their customers. It enables real-time interaction, allowing businesses to engage proactively with website visitors. One of its key features is the ability to view the contents of a visitor's shopping cart, facilitating personalized recommendations, upsells, and special offers tailored to their purchasing intentions. By integrating seamlessly with Google Talk and Jabber, Olark ensures that businesses can monitor visitor activity and provide responsive customer support. This strategic feature helps in converting leads into sales by addressing queries instantaneously and reducing cart abandonment. Overall, Olark empowers businesses to create a more personalized shopping experience, driving customer satisfaction and potential sales growth.
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
7.1
6 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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LiveChat — AI-Powered Live Chat & Customer Support

LiveChat — AI-Powered Live Chat & Customer Support

  • 14 Days Free Trial
6.6
27 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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tawk.to

tawk.to

  • Free Plan Available
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Free live chat app for real-time customer support in BigCommerce. Show more

Tawk.to is a versatile Live Chat application designed to enhance customer interaction within your BigCommerce store. This tool allows businesses to provide real-time support with unlimited messaging, ticketing, and a dedicated Knowledge Base, all at no cost. Compatible with all modern browsers, tawk.to was developed to meet the increasing demand for immediate, human responses in digital customer service. By installing tawk.to, you ensure that you never miss a lead or sale, with its availability across iOS, Android, Windows, and Mac OS X platforms keeping you connected wherever you are. The app flawlessly integrates into your BigCommerce setup, enabling real-time assistance during critical decision-making moments for customers. Trusted by more than 4 million companies globally, tawk.to is 100% free with no restrictions on agents, chat volume, or widget placements. Furthermore, tawk.to provides 24x7-365 live support through various channels, ensuring continuous assistance for your business needs.
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Rossy AI - Voice & Helpdesk

Rossy AI - Voice & Helpdesk

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24/7 AI voice assistant for seamless, professional eCommerce customer support.

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Social Intents Live Chat

Social Intents Live Chat

  • 14 Days Free Trial
6.3
5 Reviews
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"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.
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Click To Call Button by Elfsight

Click To Call Button by Elfsight

  • Free Plan Available
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Enable direct calls from your website with a single click. Show more

The Click To Call Button by Elfsight is a user-friendly widget designed to streamline communication between your website visitors and your business. With just a click on the phone icon, mobile users can initiate a call, while desktop users can view your phone number along with additional contact details. The widget allows for customization, enabling you to choose specific pages for its display and set triggers based on visitor groups. By promoting direct communication, this app aims to enhance sales, generate leads, and maintain an easy-to-reach customer service experience. As part of the Elfsight Apps suite, the Click To Call Button integrates seamlessly with your website, offering diverse functionality enhancements. Setting up the widget is straightforward and includes free support from Elfsight's team. Ideal for BigCommerce sites, it can be installed quickly with a few simple steps, making your business more accessible to potential clients.
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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Skylio CRM Connector

Skylio CRM Connector

  • 10 Days Free Trial
7.1
6 Reviews
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"Real-time CRM sync for orders, customers, and products with custom fields." Show more

Skylio CRM Connector is a powerful app designed to streamline the process of transferring orders and relevant data to your CRM. It offers seamless data synchronization with leading platforms like Salesforce, Zoho CRM, HubSpot, Zoho Inventory, and Zoho Books. The app ensures real-time syncing of orders, customers, and products from BigCommerce directly to your CRM, enabling businesses to maintain up-to-date information effortlessly. Beyond standard data transfer, Skylio allows you to map additional information to custom fields in your CRM, tailoring the data flow to your specific business or marketing needs. This functionality enables businesses to act swiftly using the nearly real-time data, which can improve customer relationship management, order fulfillment, and marketing strategies. By instantly accessing synced data, you can perform actions such as sending fulfillment details or thank-you emails to customers, enhancing the overall customer experience. Skylio CRM Connector is an essential tool for businesses looking to optimize their CRM operations and build better business models through immediate data insights.
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SaleChaty

SaleChaty

  • Free Plan Available
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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eDesk

eDesk

  • 14 Days Free Trial
(1/5)
1 Reviews
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Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.
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Rivet

Rivet

  • Free Plan Available
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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.
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Whatsapp - Contact Us by Smartarget

Whatsapp - Contact Us by Smartarget

  • Free Plan Available
7.1
6 Reviews
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Easily connect customers via WhatsApp with a simple web icon. Show more

"Whatsapp - Contact Us by Smartarget" is an intuitive app designed to streamline communication between businesses and their customers by leveraging the widespread use of WhatsApp. This app integrates a customizable icon at the bottom-right corner of your website, featuring your phone number and a personalized message like "Contact us" or "Message us." When clicked, it instantly opens a new tab with WhatsApp for the web, launching a chat window directly with your business. This seamless interface encourages more users to reach out with ease, enhancing customer engagement and satisfaction. It's an ideal solution for businesses aiming to boost accessibility and streamline customer interactions. By providing a direct and familiar communication channel, the app helps to create a more responsive and user-friendly experience on your website.
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