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Chatra Live Chat, Chatbot & Cart Saver logo

Chatra Live Chat, Chatbot & Cart Saver

Develop by chatra.com
Free plan available

Enhance sales with live chat, chatbot, and cart recovery.

Live chat
Chatbot automation
Cart recovery
2 Reviews
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Try for Free

About Chatra Live Chat, Chatbot & Cart Saver

Launched Nov 24, 2015

Categories

CRM & Customer Service Live Chat

Built by chatra.com

Support Portal Tutorial Document
Zotabox Promotion & Conversion 20+ Tools logo
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Introduction Video

Description

Chatra Chat, Chatbot + Helpdesk app allows you to sell more, answering questions and alleviating concerns to help visitors place an order.

Web, desktop or mobile

Chatra allows you to chat with your customers from one app, desktop or mobile.

Boost sales with chat

Answer questions, clarify concerns, cross-sell and upsell. We'll help you to increase the number of orders and boost average order value.

Save carts

An automatic chat message asking "Hey, can we help you with anything?" could be the difference between a sale and an abandoned cart.

Pros

  • Enhances communication by offering live chat, chatbot, and cart recovery features.
  • Increases sales by answering customer questions and clarifying concerns in real-time.
  • Facilitates cross-selling and upselling opportunities.
  • Helps reduce cart abandonment with automatic chat messages.
  • Provides flexibility with availability on web, desktop, and mobile platforms.

Cons

  • May require additional time and resources for setup and integration with existing systems.
  • Effectiveness is reliant on proper configuration and staffing to respond to customer inquiries.
  • Potentially dependent on internet connectivity and device compatibility for seamless operation.

Top Helpful Reviews

sho...com

Sep 26, 2016  on Bigcommerce

Useful app - I'm loving this app so far! I have it installed on both my desktop and mobile (iPad mini/iPhone), and it works great. If I'm not working on my laptop, I can still access the app and answer messages on my phone - which is ideal. I also love that the free plan has a lot of features included (the most important ones at least!), which makes it perfect for small businesses!

inf...com

May 15, 2016  on Bigcommerce

app vey bugy and heavy - this app have bugs you can't install it on a desk top and when you install it on your phone your phone is stack freezi try to uninstall and reinstall but no luck i email customer support and the replay is we going to work on it in the futcher and regarding your mac we don't know of any issue i told you the issue !!!!!!i have issue now not in the futchertotally unprofessional!!!!! they only care for you to upgrade to the pay plane !!!!!!!!! but not to resolve any issue !!!!

Key Features

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