Chatbot & Live Chat

Name: Chatbot &amp; Live Chat | Algomo Introduction Video
Uploaded: 2024-03-29T17:15:03Z
Duration: 1 min 33 s
Description: Chatbots are old stuff, welcome to the new era of AI Agents

Chatbot & Live Chat | Algomo

Develop by Shopify

$9-$499

/ Month

14 Days Free Trial

Chatbots are old stuff, welcome to the new era of AI Agents

Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

Repetitive queries response

Live chat function

Ai agents decisions

About Chatbot & Live Chat | Algomo

Launched Dec 23, 2023

Built by Shopify

Address

Oyster Bay, NSW, AU

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Chatbots are now old stuff. Welcome to the new era of AI Agents that you can set-up in 4 minutes.

Algomo uses ChatGPT technology to respond to repetitive customer queries, allowing merchants to focus on converting visitors to buyers through our live chat function. Scale internationally with multilingual capabilities of our AI, and automatic translation for live chat. Algomo introducts AI agents that autonomously take decisions and choose which tool to use, make product recommendations and update customers on the status of their order.

Quickly solve common customer queries with our AI
Make your chatbot smarter – upload support documents or specify FAQs
Auto-detect urgent queries to handover to live chat, and follow up on leads
Add Algomo widget to your Shopify store in under a minute, no coding required
Instant product search and order tracking – streamline the shopping experience

Pros

Utilizes advanced ChatGPT technology to respond to customer queries, improving efficiency
Allows merchants to focus on converting visitors to buyers through a live chat function
Supports international scaling with multilingual capabilities and automatic translation
AI agents can autonomously make decisions, enhancing productivity
Provides instant product recommendations and order tracking, improving customer experience
Enables quick resolution of common customer queries, increasing customer satisfaction
Allows for customizing the chatbot with support documents and FAQs to increase effectiveness
Automatically detects urgent queries and transfers to live chat, ensuring prompt responses
Easy integration with Shopify stores without needing coding skills
Streamlines the shopping experience with instant product search and order tracking

Cons

Dependence on AI may lead to occasional inaccuracies or misunderstandings in customer interactions
Potential learning curve for setting up effective support documents and FAQs
AI's autonomous decision-making may not always align with specific business needs
Limited control over the AI's decision-making process could affect customer handling
May require ongoing adjustments to ensure the AI remains effective as product lines or customer needs change

Top Helpful Reviews

Radico USA

May 29, 2024 on Shopify

Our website has a complex structure due to the detailed usage and effects of our products. The information provided on the site helps train the AI, making it very useful for customers.

ITECK SHOPSMART

Apr 15, 2024 on Shopify

Algomo is a game-changer. The easy setup and the ability to handle complex customer queries with AI and live chat handovers have improved our support system. I'd love to see more detailed analytics features in future updates.

qedaar

Apr 11, 2024 on Shopify

Algomo offers an unmatched customer service experience. The urgent query detection and lead follow-up features ensure that no customer inquiry goes unnoticed. Expanding its analytics capabilities would provide even deeper insights into customer interactions.

My Store

Apr 08, 2024 on Shopify

Algomo's AI-powered chatbot and live chat features have greatly improved our customer service. The ability to upload support documents directly into the chatbot for smarter interactions is ingenious. I suggest incorporating a feature for in-depth customer chat analysis.

Charlie Pickles

Apr 02, 2024 on Shopify

First let me start off by saying this App had so much potential. I thought within an hour of installing that it would be the one we'd stick with. The pricing seemed great, and the interface was easy to understand. The problems lie with the customer support - there really is none. We wanted to modify the information that was shared with customers about their orders, and omit some specific order details from the AI replies - and no one would help. We tried their own AI chat and it wasn't helpful. We tried getting a real person to reply to us to no avail. If they could improve customer support reply time and attention to reply detail it would be great.

Agence lobsTTer

Apr 02, 2024 on Shopify

Simple et efficace comme un vendeur physique ! On peut voir des produits en résultats. Gagnez du temps mais laissez aussi cet assistant personnel faire ou préparer une future vente. On peut lui demander de comparer des produits et de mettre en avant des points forts de chacun

Hemaway Booster By Einaturalherb

Mar 28, 2024 on Shopify

Crucial Experience

Mar 25, 2024 on Shopify

Algomo has transformed my customer service experience. The seamless integration with Shopify and real-time order tracking significantly enhances efficiency. It's a must-have for any e-commerce platform looking to upgrade their customer interaction.

Fitfinity

Mar 24, 2024 on Shopify

"Incredible app! Algomo's multilingual capabilities have opened up new markets for my business. The AI-driven product recommendations have noticeably increased my conversion rates. A highly recommended tool for global commerce."

Glow Turmeric

Mar 08, 2024 on Shopify

Really happy with Algomo on my Shopify store. It simplifies customer interactions with smart AI chat and intuitive product recommendations. Easy setup and syncs well with store updates. A solid choice.