Desku is an all-in-one customer support platform that helps in providing Automated customer support to SMBs through its features like an email inbox, Live Chat, powerful Knowledge Base, and No Code Chatbots Builder.

• Connect Multiple Stores - Desku allows the Ecwid vendors to connect their multiple stores, so they can support customers of all the store
• Dynamic Variables for Personalized Chat - With Dynamic Liquid Variables, you can send personalized messages based on specific conditions.
• Easy to Use Survey Builder - The Survey builder in Desku provides interactive options to create engaging surveys, to which visitors can easily respond. It also provides response insights.
• Time-Saving Macros - The Macro feature will save your day when you want to perform multiple actions repeatedly. Just define the tasks you want to perform and Desku will do all of them for you in just a few clicks.
• Check Order Status with Chatbot - You can create a simple bot recipe to allow your customers to check their order status anytime. All they need to provide is order ID & delivery postal code.
• Target Right Audience with Eyecatcher - Eyecatcher is an addition to Desku's Live Chat widget. Define the Target Audience criteria, and the Eyecatcher will show up at the right time, for the right audience. Eyecatcher has multiple options including a message initiation.