Ecwid Survey insights apps 2025

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Desku - Helpdesk, Chatbots & Livechat

8.1

2 Reviews

Comprehensive support platform: live chat, chatbots, surveys, macros, audience targeting. Show more

Desku is a comprehensive customer support platform designed to enhance service for small to medium-sized businesses through automation and seamless integration. Its robust features include a centralized email inbox, live chat, and a flexible Knowledge Base, all essential for efficient customer communication. With Desku, Ecwid vendors can connect multiple stores, allowing them to manage customer support across various locations effortlessly. The platform’s No Code Chatbots Builder makes it easy to create chatbots without technical expertise, enhancing customer interaction through automation. Personalized communication is made possible with Dynamic Liquid Variables, which allow messages to be tailored based on specific conditions. Additionally, Desku offers an intuitive Survey Builder for creating engaging surveys, providing valuable response insights. Efficiency is further boosted with features like time-saving Macros and a chatbot that allows customers to check order status using just their order ID and delivery postal code. Finally, the Eyecatcher feature in Desku's Live Chat widget helps target the right audience with timely and relevant interactions, optimizing customer engagement.

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Multiple store support

Live chat

Audience targeting

Personalized messaging

Survey builder

No code chatbots

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Simesy Post Purchase Survey

$9.99 / Month

8.2

4 Reviews

Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

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No coding required

Customizable surveys

Thank you page integration

Unlimited questions

Unlimited responses

Response breakdown

Try for Free

Affiniv Post Purchase Survey

$99-$249 / Month

8.2

3 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

Try for Free

SEA Post Purchase Survey App

8.7

5 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

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POWR: Customer Survey | Poll

$9.99-$17.49 / Month

9.1

108 Reviews

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Try for Free

Hulk NPS Post Purchase Survey

$25-$199 / Month

7.7

100 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

Try for Free

Survey Analytica Automation

$25-$90 / Month

AI-driven survey app for Shopify: Engage, gather insights, streamline decisions.

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Scope Post Purchase Survey

9.1

2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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SurveyFox Post Purchase Survey

$10 / Month

8.2

11 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Asklayer Survey & NPS for pros

$29-$89 / Month

8.9

109 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

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Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

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Gojiberry Survey & Feedback

$15 / Month

9.1

22 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

Install App

easy Google Customer Reviews

$20 / Month

9.1

19 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.

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Display google reviews

Order status form

Auto survey opt-in

Seller rating badge

Supports product reviews

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LoudHippo Post Purchase Survey

$19-$99 / Month

9.1

13 Reviews

Accurate attribution for Facebook, Insta, TikTok & Influencers Show more

LoudHippo Post Purchase Survey is a powerful tool designed to enhance marketing attribution by offering deeper insights into where each order originates. Traditional pixel tracking only provides a partial view, often missing out on key attribution data. This app bridges that gap by leveraging post-purchase surveys directly from customers, offering more reliable data. Users can confidently allocate marketing resources to channels like TikTok, Facebook, Instagram, and influencer marketing, which are typically hard to track. The app features customizable surveys that can be easily deployed with a single click on the order status page, ensuring high response rates. Furthermore, it allows users to analyze survey responses in conjunction with order values, helping to identify the most lucrative marketing channels. Integration with platforms such as Shopify, Klaviyo, and Google Analytics makes it easy to use collected data in various marketing strategies and workflows.

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Data integration

Post-purchase survey

Attribution analytics

Custom survey questions

High response rates

Order value analysis

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Bazar Pre Purchase Surveys

Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.

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Affiliate marketing

Quick setup

Email capture

No coding

Response tracking

Admin dashboard

Try for Free

Whisper Post Purchase Survey

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

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Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

Try for Free

Attribute: Checkout Survey

$39-$199 / Month

(1.4/5)

2 Reviews

Customizable Post-checkout Survey with beautiful reporting. Show more

Attribute: Checkout Survey is an innovative app designed to unveil where your customers are truly sourced from, providing invaluable first-party data directly from them. By integrating seamlessly with the Shopify checkout process, it ensures a smooth, on-brand customer experience without redirecting traffic away from your site. The app delivers clear visual insights, detailed charts, and comprehensive reporting to help you understand which advertising and growth strategies are effective and which are not. Users can effortlessly access real-time customer and revenue reports, and exportable data makes analysis straightforward. Additionally, Attribute offers customizable post-checkout customer surveys and automated email campaigns, further enhancing response rates and insights. This powerful tool simplifies the process of tapping into actionable data, assisting brands in refining their marketing strategies with confidence.

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Seamless shopify integration

Customizable post-checkout survey

Visual insights reporting

Real-time customer reporting

Automated post-checkout emails

Exportable database

Try for Free

Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys.

Try for Free

Grapevine Post Purchase Survey

$25 / Month

9.2

180 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

Try for Free

SurveyHive ‑ Customer Surveys

$12.95 / Month

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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Banxware Insights

Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Customer analysis

Product performance

Sales trends

Regional insights

Revenue peaks

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