Will still charge you even when you cancel - REally unhappy with this company/app. Launched the 14 day trial, then ralised it wasn't to my needs. They say to cancel you just need to delete the app from your ecommerce platform. I did this and haven't used their services. They still charged me. I can't cancel it, i can't change the credit card details - nothing. Only way to contact is through the chat bot which i have. It says typically reply in a few hours - its half a day now and haven't heard a thing. Buyer be aware. Happy to delete this when this issue is resolved and i am refunded and not charged further for something that isn't being used and cancelled according to their instructions.

Great app and service - LoudHippo is very reasonably priced and the app was simple to set up. I did have a few hiccups along the way but the support from Matt has been fast and responsive. They made some updates to the app within 24 hours of feedback. As far as survey responses go, we've been steadily collecting feedback so the tool is super useful. Would recommend to others!