Hulk NPS Post Purchase Survey

Develop by Shopify

$25

/ Month

Built for Shopify

Free plan available 1 Days Free Trial

Effortlessly gather product insights and feedback with ease.

Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

Conditional logic surveys

About Hulk NPS Post Purchase Survey

Launched Aug 28, 2019

Built by Shopify

Address

Level 5 / 20 Bond St, sydney, NSW, 2000, AU

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Post Purchase Survey app is the perfect tool for gathering post purchase feedback from customers.

With this app, you can easily create custom surveys, including checkout surveys, product surveys, and exit surveys, to measure your net promoter score and gain insights into your customers' experiences. This post purchase survey app is designed to help you improve customer satisfaction and loyalty by providing you with the data you need to make informed decisions. Try the HulkApps NPS Post Purchase Survey app today and start collecting valuable customer feedback!

One-click install the Post Purchase Survey app and track customer feedback.
Gather valuable insights in under 30 seconds and warrant customer satisfaction.
Embed post purchase survey into the Thank You page and boost response rates.
Leverage our analytics dashboard to promptly act on your post purchase feedback.
Create dynamic post-purchase surveys with the Conditional Logic feature.

Pros

Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
Helps in measuring net promoter score and gaining insights into customer experiences
Designed to improve customer satisfaction and loyalty
One-click installation for ease of use
Quickly gather valuable insights in under 30 seconds
Post purchase survey can be embedded into the Thank You page to boost response rates
Comprehensive analytics dashboard for prompt action on feedback
Supports dynamic surveys with the Conditional Logic feature

Cons

Limited customization options for survey templates
May require a steep learning curve for first-time users
Potential for low response rates if not effectively embedded
Could be less effective for small businesses with fewer customers
Dependence on customer willingness to provide feedback

Top Helpful Reviews

Royal Mallard

Mar 12, 2024 on Shopify

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

The Real Leather Company

Jan 24, 2024 on Shopify

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

Gozney US

Aug 01, 2023 on Shopify

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

This Is It Hair World

Apr 22, 2023 on Shopify

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections

Wireless Place

Jun 11, 2021 on Shopify

Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.

Coda EDC Flutes

Oct 05, 2020 on Shopify

This free app works really well. It helps us identify our customers' needs and serve them even better!

Yaya Maria's

Sep 06, 2020 on Shopify

Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant!

Schweid & Sons | The Very Best Burger

Jul 23, 2020 on Shopify

This is a basic purchase feedback app that was easy to setup and maintain. We have not had any issues with the app so far.

Tees Valley Firewood

Jan 15, 2020 on Shopify

So easy to set up, can't wait to start getting some feedback from customers and getting some better results!

View all reviews