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8.2
Smartarget - FAQ logo

Smartarget - FAQ

Develop by TopSoft UG
Free App

Display common FAQs prominently to enhance user trust and satisfaction.

Visible faqs display
Page-wide integration
Trust enhancement
2 Reviews
8.2
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About Smartarget - FAQ

Categories

Customer Support & Rewards

Built by TopSoft UG

Support Portal
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Description

Add FAQ to your store

Provide answers for the most common questions

Smartarget FAQ helps your users to get most common questions answered in the most visible way by showing them on every page on your website.

Answer the most relevant question and make it visible for users so they gain more trust in you. For example:

    • What payment options do you accept?
    • What is your return policy?
    • Customer support working hours?

Pros

  • Enhances user trust by providing quick access to important information.
  • Increases user satisfaction by addressing common questions directly.
  • Improves user experience by making FAQs visible on every page.
  • Reduces customer support workload by preemptively answering common queries.
  • Customizable to display the most relevant questions for your business.

Cons

  • May clutter the website if not properly designed or integrated.
  • Limited to addressing only common questions, requiring maintenance to stay relevant.
  • Potential for repetitive content if FAQs are already covered elsewhere on the site.
  • Might not suit websites with dynamic or frequently changing content.

Top Helpful Reviews

Armando M.

Feb 14, 2021  on Ecwid

The best and faster customer service ever 🙌nThat makes It worth every penny when you are on a paid plan.nThanks a lot Smartarget team🔥

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