Ecwid Merchant support apps 2025

Smartarget - FAQ

8.1

2 Reviews

Display common FAQs prominently to enhance user trust and satisfaction. Show more

Smartarget - FAQ is an essential tool for enhancing user experience on your website by prominently displaying answers to frequently asked questions on every page. This app is designed to boost customer trust and satisfaction by ensuring quick and easy access to crucial information. By addressing common inquiries such as payment options, return policies, and customer support hours, Smartarget - FAQ helps in reducing customer service workload and improves user engagement. Its seamless integration on your site ensures that visitors always have the information they need at their fingertips, fostering confidence in your brand. With Smartarget - FAQ, streamline the way you communicate with your audience and enhance their overall interaction with your business.

Show less

Visible faqs display

Page-wide integration

Trust enhancement

Get App

Sync Google Merchant Center

$12.8 / Month

6.2

18 Reviews

Claim Offer

Instantly sync your store with Google Merchant Center for Shopping Ads. Show more

Sync Google Merchant Center is a powerful app designed to seamlessly integrate your store with Google Merchant Center, enabling your products to appear in Google Shopping Ads with ease. With this app, setting up free Google Shopping listings can be completed in under five minutes. It supports the use of Collections as product groups in Google Ads, allowing you to efficiently manage campaigns by utilizing Custom label 0 for product filtering. Recent updates include support for product variants and multiple target countries, alongside a flexible pricing model for users. The app offers extensive control over individual products, including additional product attributes, and provides unparalleled customer support to assist with setup and troubleshooting. Committed to customer satisfaction, the app’s developers encourage user feedback for new features and are readily available to assist with any setup challenges.

Show less

Variant support

Instant store sync

Collection-based groups

Add to Site

Feed for Google Shopping: Awsm

$14-$59 / Month

8.2

2 Reviews

Claim Offer

Automatically sync products with Google Merchant / Shopping Show more

Feed for Google Shopping: Awsm is a powerful application designed to streamline the integration of your products with Google Merchant Center. It automatically generates and updates a Google Shopping feed (XML), ensuring that any changes to your product details are seamlessly reflected in Google Shopping without manual intervention. The app provides flexible export options, allowing you to export all products or specific collections, catering to diverse selling strategies. With support for multiple languages, currencies, and countries, it broadens your global reach. Enhance your product listings by exporting all custom labels supported by Google Shopping, and take advantage of features like Google Product Categories, Google Gender, and Google Age Groups. Additionally, the app allows customization of product images, enabling you to change the default image and include all supplementary images, enhancing product visibility and appeal.

Show less

Multi-language support

Multi-currency support

Image customization

Automatic syncing

Xml feed generation

Collection export

Install App

GoBolt Merchant Portal ‑ STG

Claim Offer

Merchants can manage orders, inventory, shipments and returns Show more

The GoBolt Merchant Portal – STG is a comprehensive logistics management tool designed with the end-shopper’s experience in mind. This app provides merchants with intuitive dashboards that offer real-time insights into their logistics operations, spanning GoBolt's extensive fulfillment and delivery network in 10 major metropolitan areas across the U.S. and Canada. These features enable businesses to boost customer service levels, make faster decisions, and enhance operational efficiency. By integrating seamlessly with third-party e-commerce platforms and offering bidirectional data synchronization, the portal ensures smooth data flow and management. Merchants can track orders at every stage of the fulfillment process, leverage various shipping options, and fulfill orders from multiple locations to ensure speed and efficiency. Additionally, proactive notifications help address low inventory and order errors, ensuring a streamlined logistics operation.

Show less

Returns management

Inventory tracking

Real-time data

Manage orders

Timely notifications

Shipment management

Install App

GoBolt Merchant Portal

8.2

1 Reviews

Claim Offer

Merchants can manage orders, inventory, shipments and returns Show more

Second Closet for Business, powered by the GoBolt Merchant Portal, is designed to enhance the logistics management of businesses with the end-shopper in mind. It provides merchants with intuitive dashboards that enable real-time visibility into their logistics operations across major metropolitan areas in the U.S. and Canada. Merchants can seamlessly integrate with third-party ecommerce platforms, allowing for bidirectional data synchronization. This integration aids in monitoring orders across all stages of the fulfillment process, offering a range of optimized shipping options. The app promotes operational efficiency by facilitating fulfillment from multiple locations and provides timely notifications to proactively address low inventory and order errors. By delivering increased visibility and control, it empowers merchants to elevate their customer service and make faster, more informed decisions.

Show less

Multi-location fulfillment

Third-party integration

Real-time dashboards

Order monitoring

Multiple shipping options

Timely notifications

Install App

Merchant Assistant by Gritglobal

Claim Offer

Personalized BigCommerce insights with AI-driven data analysis and instant answers. Show more

Merchant Assistant by Gritglobal is an innovative AI chatbot designed to elevate your BigCommerce experience by leveraging your store's data to provide insightful, tailored answers. Whether you're a store owner, marketer, sales professional, or inventory manager, this tool is uniquely positioned to address your most pressing BigCommerce queries. From identifying your top customers and out-of-stock products to tracking visitor numbers and top-selling items, Merchant Assistant delivers instant, data-driven responses to keep you informed and agile. The app's ability to adapt to your specific needs ensures that you always have the most relevant information at your fingertips. As a BigCommerce merchant, you can now experience these personalized insights for free, as the Merchant Assistant Beta is available to all users. Try it today and discover how easy it is to solve problems on the go with this powerful digital assistant.

Show less

Data analysis

Ai-driven insights

Bigcommerce integration

Instant data replies

Personalized answers

Seo product content

Try for Free

Webkul Helpdesk Support‑UVdesk

$36 / Month

8

20 Reviews

Claim Offer

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

Show less

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

Install App

PD Facebook Messenger Support

9.1

27 Reviews

Claim Offer

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

Show less

Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

Install App

ChaChing: Support families now

8.2

5 Reviews

Claim Offer

Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

Show less

Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

Install App

ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

Claim Offer

Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

Show less

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

Install App

Aisq: Auto Customer Support

$24.99-$199.99 / Month

Claim Offer

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

Show less

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

Install App

Aunoa CRM and Support Agents

Claim Offer

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

Show less

Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

Install App

Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

Claim Offer

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

Show less

Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

Install App

Konvo: AI Support & Marketing

$155-$249 / Month

9.1

10 Reviews

Claim Offer

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

Show less

Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

Install App

All In One Support Button

$5 / Month

Claim Offer

One-click customer support via social media

Customizable branding

Multi-platform support

One-click access

Install App

Panda WhatsApp‑ Chat + Support

$2.99 / Month

Claim Offer

Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

Show less

Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

Install App

Pandabot ‑ ChatGPT Chatbot

$19-$99 / Month

Claim Offer

Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.

Show less

Product recommendations

Customizable widget

Real-time support

24/7 support bot

Install App

AI support chatbot ‑ GPT4

$44-$149 / Month

Claim Offer

Support chatbot that knows your products, orders, terms etc. Show more

AI Support Chatbot ‑ GPT4 is an innovative application designed to enhance the customer service experience for online merchants. Leveraging the power of advanced GPT4 technology, this chatbot automatically accesses real-time Shopify product and order data, ensuring swift and precise replies to customer inquiries. The app not only helps in reducing response time but also boosts customer engagement by providing accurate information instantly. Users have the flexibility to train the chatbot with custom instructions and specific business terms to align it with their brand's communication style. Seamless integration with existing product and order data ensures personalized interactions, while the custom branding option allows businesses to maintain consistent brand identity. Additionally, the app features a real-time analytics dashboard, providing valuable insights into customer interactions and enabling merchants to make informed decisions about customer service strategies.

Show less

Real-time analytics

Custom branding

Data integration

Custom instructions training

Install App

Remarkable AI: 24/7 Support

8.2

16 Reviews

Claim Offer

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.

Show less

Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

Install App

POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

Show less

Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

Ecwid Merchant support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Smartarget - FAQ

Sync Google Merchant Center

Feed for Google Shopping: Awsm

GoBolt Merchant Portal ‑ STG

GoBolt Merchant Portal

Merchant Assistant by Gritglobal

Webkul Helpdesk Support‑UVdesk

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support

Aunoa CRM and Support Agents

Aide AI Support Automation

Konvo: AI Support & Marketing

All In One Support Button

Panda WhatsApp‑ Chat + Support

Pandabot ‑ ChatGPT Chatbot

AI support chatbot ‑ GPT4

Remarkable AI: 24/7 Support

POWR: Customer Support Request