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SupportReply

Develop by Shopify

$4.99-$199.99

/ Month
10 Days Free Trial

Instant AI replies to DMs; real-time updates and customizable FAQs.

Real-time updates
Shopify integration
Gdpr compliant
Customizable faqs
Instant ai replies
Bot name customization
Human intervention notifications
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About SupportReply

Launched Aug 12, 2025

Categories

Helpdesk

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Reduce support time and improve customer satisfaction with instant Instagram support replies

Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.

Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business. more
  • Instantly reply to Instagram DMs with AI
  • Provide real-time shipping updates using order number
  • Customizable FAQ replies for common questions
  • Your customers can request a human and you'll get notified in the app
  • Customize your bot’s name to match your brand

Key Features

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