Top Free Shopify Chat Apps 2025

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to enhance customer engagement through seamless switching between WhatsApp chat and Live Chat. It offers automation features for marketing, abandoned cart recovery, and real-time customer support. Effortless setup and integration with multiple messaging platforms like Facebook Messenger and Instagram further enhance its appeal.

• Seamless Switching: Instantly switch between WhatsApp chat and Live Chat to provide flexible communication options for users.
• Automated Marketing Automation: Includes features like abandoned cart recovery and order confirmation via WhatsApp, SMS, and email.
• Push Notifications: Boost sales through effective use of push notifications for marketing activities.
• Multi-Platform Integration: Easily integrate with other messaging platforms such as Facebook Messenger and Instagram for wider reach.
• Instant Installation: Quick one-minute setup by simply adding your number to start chatting, no sign-up required.

Based on the app's reviews, Pushdaddy WhatsApp, Live Chat is often praised for its user-friendly interface and quick installation process. Users appreciate the comprehensive integration with various platforms and the effectiveness of automated features in improving customer communication and retention. The app is hailed as an essential tool for businesses looking to streamline their communication channels and enhance customer service.

Elevate your marketing strategy using WhatsApp with Dondy. Recover abandoned carts and send revenue-driving messages, including exclusive offers, reminders, and personalized automated messages via WhatsApp. Also, make use of our WhatsApp chat widget for instant and effective customer service. Effortlessly maximize conversions and grow your business.

• Abandoned Cart Recovery: Automate the recovery of abandoned carts via WhatsApp, significantly increasing conversion rates.
• WhatsApp Chat Widget: Enhance customer service with a responsive chat widget for seamless and efficient communication.
• Bulk Messaging Campaigns: Reach and engage a wide audience efficiently through bulk messaging and targeted marketing.
• Custom WhatsApp Flows: Build personalized communication flows based on real-time events and specific conditions.
• Easy Integration: Simple, code-free setup that takes just one minute to integrate into your platform.

The Dondy: WhatsApp Marketing+Chat app stands out with its user-friendly design and superior functionality, prominently recognized for its seamless integration and exceptional customer support. Users have lauded it for enhancing customer interaction and satisfaction while making it easy to communicate directly with customers. The app’s effectiveness in recovering abandoned carts and improving sales funnels, along with round-the-clock support and guidance, makes it a favored choice among users. Frequent commendations highlight its positive impact on customer service experience and sales growth.

Tidio Live Chat & AI Chatbots is a customer experience platform designed to help online stores enhance customer service and convert visitors into customers. It features ready-to-use sales and support chatbots that increase revenue and quickly address common customer queries. By consolidating customer messages, Tidio provides a simple yet robust helpdesk solution, especially optimized for Shopify users.

• Live Chat: Engage with visitors in real-time to swiftly solve issues and proactively boost sales.
• AI Chatbots: Work with Lyro AI bot to automatically resolve customer questions efficiently.
• Shopify Integration: Seamlessly add Tidio to your Shopify store in seconds with a simple installation process.
• Customer Insights: Access carts and order history directly in the chat to provide personalized product recommendations.
• Ticketing System: Manage and resolve customer requests easily with an integrated ticketing system.

Users praise Tidio for its low learning curve, efficient AI chatbot capabilities, and responsive customer support, making it a highly recommended solution for enhancing customer interactions and support on online stores.

WD-Live Chat, Helpdesk, Chatbot is an all-in-one platform designed to enhance customer service operations for Shopify stores. It integrates order tracking, chat systems, multiple social media platforms, and ticket management into a single user-friendly interface.

• Comprehensive Integration: Combines Order Tracking, FAQs, ChatBot, Messenger, Instagram, and WhatsApp into one platform, eliminating the need for multiple apps.
• Streamlined Customer Interaction: Manages inbox tickets from various social media and email platforms in a single system.
• Enhanced Ecommerce Operations: Collaborates with Shopify Flow to boost customer service efficiency and potentially increase profits.
• Customizable Multi-Store Support: Offers customization for fonts, FAQs, and styles across multiple stores to match branding needs.
• Integrated Marketing Tools: Connects with Klaviyo, Mailchimp, Privy, and SMSBump for a complete customer experience.

The app's outstanding advantages, based on reviews, emphasize its accessibility, user-friendliness, and excellent support service. Users appreciate the efficiency and patience of the support team, especially valuing how helpful and attentive members like Mariadel are towards resolving issues. The app is particularly recommended for small businesses due to its functionality in both free and basic versions, providing substantial service capabilities without the need for costly upgrades.

WhatsApp Chat and Share is a seamless communication tool that integrates WhatsApp onto your website, allowing visitors to send inquiries directly to you. It offers a convenient way to enhance customer interaction, ensuring you are accessible at any time from any device with live notifications for uninterrupted chatting.

• Effortless communication: Easily embed WhatsApp on your website to allow direct inquiries from visitors.
• Real-time notifications: Receive instant alerts for new messages, ensuring smooth and continuous conversation.
• Device compatibility: Stay connected from any device, enhancing accessibility and customer service.
• Theme versatility: Compatible with all website themes, including customized options.
• Multi-platform support: Integrate additional messaging services like Telegram for broader communication options.

The app is highly appreciated for its substantial user base and straightforward interface, providing an easy and familiar way for users to connect. Its strong foundation is built on excellent technology and a large, loyal audience. Despite concerns about privacy due to its ownership, the app's user-friendly approach and effective communication features make it a favored choice.

Chatra is a versatile communication tool designed to enhance customer interaction on digital storefronts, featuring live chat, chatbots, and a shared inbox. It enables businesses to engage visitors, boost conversions, and streamline support across social and email platforms with an intuitive interface.

• Live Chat: Engage customers directly through desktop or mobile, enhancing immediate interaction and support.
• Chatbot Automation: Automate routine inquiries to save time and provide 24/7 customer service while freeing up human resources.
• Cart Saver: Proactively reach out to customers at checkout, assisting them and helping to increase conversion rates.
• Omnichannel Integration: Manage communications from Facebook, Instagram, and email in one unified inbox for seamless conversation tracking.
• Cross-Platform Support: Accessible on Windows, Mac, Android, and iOS, allowing flexibility and support on the go.

Chatra app's advantages, as reflected in user reviews, include remarkable ease of use with an intuitive interface that integrates seamlessly into existing workflows, significantly enhancing customer engagement and satisfaction. Users frequently highlight its scalability and effectiveness in boosting conversion rates, as well as its reliable performance in managing multi-channel communications.

WhatsApp Button by EAZE is an app that allows you to add a WhatsApp chat button to your shop, enabling customers to easily contact you with a prefilled message. The button is fully customizable, and it can be styled using custom CSS to match your shop’s aesthetic.

• Direct Contact: Customers can instantly reach out via WhatsApp by clicking the chat button, which facilitates quick customer service interactions.
• Customization: The chat button can be personalized to align with your shop's branding, including custom CSS styling.
• Responsive Design: The app is designed to work seamlessly across mobile and desktop devices, ensuring optimal user experience.
• Analytics Integration: Tracks button clicks using Google Analytics or Tag Manager and Meta/Facebook, allowing you to measure engagement.

According to user reviews, this app impresses store visitors with its seamless integration and ease of use, receiving top marks for enabling fast and efficient communication with customers.

Marketing+Support on WhatsApp is an all-in-one solution for merchants to enhance customer interaction through WhatsApp. It provides tools such as chat and share widgets, automated messages for cart recovery and updates, and supports upselling and feedback collection. Premium plans offer access to a WhatsApp Business API for large-scale customer communication and marketing.

• Chat & Share Widgets: Enhance customer engagement and sales with integrated chat and share widgets.
• Automated Messaging: Automatically send abandoned cart reminders, order updates, and upsell messages via WhatsApp.
• WhatsApp Business API: Gain access to a customized API to manage messaging at scale and create marketing campaigns.
• Shared Team Inbox: Manage all customer interactions seamlessly with a team inbox for WhatsApp Business API.
• Custom Templates & Campaigns: Design personalized communication strategies using custom templates and marketing campaigns.

Reviews highlight the app's effectiveness in improving customer retention through automated messaging, seamless integration with WhatsApp for timely communication, and impressive scalability with the API support. Users often remark about user-friendly interfaces and substantial impacts on sales and customer satisfaction.

This app, Ctx: WhatsApp Marketing + Chat, offers a comprehensive solution for businesses by integrating multiple features such as WhatsApp support chat, FAQs, order tracking, and contact points into a single widget. It enhances customer communication with both manual and automated WhatsApp messages for various stages like abandoned checkout recovery, order confirmation, and more. Additionally, it employs WhatsApp business API for effective marketing with a shared chat panel to address customer queries promptly.

• All-in-One Widget: Combines WhatsApp support chat, FAQs, order tracking, and contact us options into one easily accessible widget for seamless customer interaction.
• Automated Messaging: Offers automated WhatsApp messages for efficient tasks such as abandoned checkout recovery and order confirmations, allowing businesses to use their own numbers.
• Advanced Notifications: Facilitates notifications for order confirmation, COD verification, fulfillment, and review requests to streamline customer communication.
• Shared Inbox: Provides a chat panel where multiple support agents can manage and respond to customer queries, ensuring continuous and effective customer support.
• Chrome Extension: Includes a Chrome extension for Web WhatsApp to manage tasks such as abandoned cart recovery and order confirmations more effectively.

Users have highlighted several outstanding advantages of the app. It is praised for its excellent support and seamless integration with the WhatsApp API, enhancing customer satisfaction and delivery rates. The app's interface is user-friendly, and the customer service is prompt and helpful, making it highly recommended by users for businesses of varying sizes.

Chaty is a versatile chat tool that allows customers to connect with businesses through their preferred messaging apps, including WhatsApp, Facebook Messenger, and more. It provides features like a contact form, phone button, and customizable chat widgets to enhance accessibility, improve client support, and boost sales conversions and lead generation.

• Multi-chat platform support: Connect with customers using a wide range of messaging apps, including WhatsApp, Facebook Messenger, SMS, and more.
• Customizable interface: Personalize the chat widget's font, color, position, icons, and preset messages to align with your brand.
• Contact form and call buttons: Enhance accessibility by adding contact forms and call features, including a "Call Now" button.
• Analytics integration: Track and analyze customer interactions using Google Analytics for insights into user behavior.
• Device targeting: Display chat buttons on mobile and desktop devices with specific triggers and targeting options.

The app is praised for its convenience, ease of implementation, and efficient customer support. Users commend the ability to customize widgets with brand colors, even in the free version, and appreciate its effectiveness in improving customer interactions and accessibility. The support team is noted for being responsive and helpful, enhancing the overall user experience.

CK: WhatsApp Chat & Abandoned is an app designed to boost your conversion rates by automating abandoned cart recovery through WhatsApp. It provides instant communication with customers via WhatsApp, enhancing trust with automated notifications, and supports multiple customer service options.

• Automated Recovery: Automatically sends abandoned cart recovery messages through WhatsApp to increase conversion rates.
• Order Notifications: Facilitates automated order confirmations, shipping alerts, and COD verifications to enhance customer trust.
• WhatsApp Chat Setup: Features a customizable WhatsApp chat and share button with easy one-click setup.
• Review Integration: Seamlessly collects reviews from platforms like Loox, TrustReviews, and Judge.me.
• Comprehensive Support: Offers multiple agent support, out-of-hours support, and order CRM for enhanced customer interactions.

The outstanding advantages of CK: WhatsApp Chat & Abandoned, as reflected in user reviews, are its exceptional customer service, seamless WhatsApp integration, and the effectiveness of its abandoned cart feature in recovering sales. Users appreciate its ease of use and quick setup, with many praising the app for enhancing customer engagement and conversion rates. Reviewers consistently highlight the support team's responsiveness and problem-solving capabilities as a significant asset.

Wizybot ‑ AI Chatbot is a customer experience app designed to enhance online store interactions, turning passive visitors into active buyers through AI-powered, human-like automated responses. It facilitates sales and support inquiries, driving revenue with ready-to-use chatbots that automate customer service efficiently and quickly, without complex workflows.

• AI-Powered Responses: Delivers human-like automated responses using ChatGPT technology for effective customer interactions.
• Quick Setup: Integrates with your online store, like Shopify, in just 10 minutes, requiring no complex setups.
• Sales and Support Optimization: Leverages ready-to-use chatbots to enhance customer engagement and drive sales.
• Intuitive Customization: Allows easy personalization to meet specific business needs without complications.
• 24/7 Support Availability: Ensures continuous assistance with a proactive support team available around the clock.

Wizybot is praised for its easy customization process and impactful efficiency in responding to customer queries, often surpassing expectations. Users appreciate its seamless integration and the ability to handle common inquiries, boosting customer satisfaction and allowing focus on strategic tasks. The app's proactive support team and ongoing improvements make it highly recommended, positioning it as an essential tool for enhancing customer service and driving business growth.

LunaChat Conversion AI ChatBot is a powerful tool designed to transform visitor interactions into sales, smartly answering complex customer queries with natural language. This application can effectively recommend suitable products while handling numerous interactions without human involvement, leading to faster responses and reduced operational costs.

• Natural Language Processing: The chatbot utilizes advanced natural language processing to accurately respond to complex customer queries.
• Automated Customer Interactions: Efficiently manage a high volume of customer interactions without human intervention, saving time and resources.
• Product Recommendations: Offers personalized product recommendations based on customer interests and needs.
• Easy Setup: Features a plug-and-play setup requiring no technical expertise for easy integration into existing platforms.
• Customization Options: Allows customization of welcome messages, widget positions, and colors to match brand aesthetics.

LunaChat consistently receives high praise for its ease of use, intuitive design, and ability to significantly improve customer interaction and conversion rates. Users commend its quick setup, multilingual support, and reliability in handling customer inquiries, making it an essential tool for optimizing customer service and boosting sales. The app is recognized for saving time and simplifying workload, especially praised by beginners for its straightforwardness and effectiveness in a business setting.

HeiChat: ChatGPT Sales Chatbot is a smart sales assistant powered by ChatGPT and Claude AI designed to handle customer inquiries, track orders, and explain store policies around the clock. It learns from your store’s knowledge base to deliver thorough and accurate responses, turning customer questions into potential sales with its advanced AI capabilities.

• 24/7 Availability: The chatbot operates non-stop, ensuring customers receive assistance any time of the day or night.
• Multilingual Support: HeiChat supports over 95 languages, making it accessible to a global customer base.
• Real-time Product Awareness: The chatbot is continuously updated with store product listing and delisting information to provide relevant and timely responses.
• Customizable Learning: Users can train the AI with shop policies, documents, and specific corrections to enhance customized support.
• AI-Powered Insights: Utilizes AI to convert general customer inquiries into potential sales by understanding customer needs and sentiment.

The app's outstanding advantages based on reviews include its user-friendly mobile app that allows for real-time ticket responses, ease of setup with minimal configuration, and highly responsive support team. Customers appreciate its efficient and effective handling of inquiries, impressive multilingual capabilities, and affordability. Users consistently highlight the app's ability to improve customer service experiences, making it a valuable tool for businesses seeking to enhance customer interaction and conversion rates.

NS Live Chat, Inbox & Helpdesk centralizes support interactions into a single inbox, facilitating seamless sales through chat by leveraging customer insights and product recommendations. The app offers 24/7 customer service using advanced Helpdesk and Chatbot features, allowing efficient customer support and management from anywhere using its mobile app.

• Unified Inbox: Centralizes conversations from multiple channels and stores for streamlined support management.
• Advanced Customer Insights: Provides detailed data on customer behavior to enhance sales opportunities during chats.
• 24/7 Helpdesk & Chatbot: Ensures continuous customer support with proactive service capabilities.
• Mobile Accessibility: Allows support agents to manage and assist customers from anywhere using the intuitive mobile app.
• Real-Time Visitor Tracking: Monitors customer profiles, cart previews, and website activity in real-time for better customer interactions.

The app's outstanding advantages include its intuitive design and efficiency, praised for reducing response times and improving support quality. Users commend its ability to handle multiple communication channels seamlessly, enhancing productivity and customer satisfaction.

This WhatsApp Chat Widget facilitates seamless, instant online interactions, enabling quick access for visitors to connect with your business. It simplifies pre-sales communication, streamlining the process to close deals and allowing for the customization of a floating WhatsApp widget with various design and functionality options.

• Customizable Design: Offers the ability to design the WhatsApp floating widget with a real-time preview.
• Display Flexibility: Allows customization of WhatsApp button design, display conditions, and agent availability.
• Multiple Agent Support: Provides the option to create both single and multiple agent setups.
• Detailed Agent Settings: Customize agent name, title, working hours, and prefilled messages for more personalized interactions.
• GDPR Compliance: Includes options for displaying GDPR compliance notices to ensure user privacy.

Users appreciate SeedGrow WhatsApp Chat Widget for its effectiveness in boosting orders and its responsive customer support. Reviews highlight its user-friendliness and the prompt resolution of technical issues, earning it high ratings as a reliable app for enhancing business communications.

The tawk.to Live Chat app is designed to facilitate easy monitoring and real-time interaction with visitors on your Shopify site. With features like unlimited messaging, comprehensive ticketing, and seamless integration across iOS, Android, Windows, and Mac OSX, it ensures you never miss a lead or sale.

• Unlimited Messaging: Communicate with customers without any limitations on the number of messages, ensuring uninterrupted support.
• Multi-Platform Integration: Stay connected with the app available on iOS, Android, Windows, and Mac OSX.
• Seamless Shopify Integration: Easily manage chats, CRM, knowledge base, and ticketing directly within your Shopify store.
• Personalized Greetings: Utilize triggers based on visitor data for customized welcome messages.
• 24/7 Support: Access live assistance from the support team at any time for immediate help.

The app's outstanding advantages include its user-friendly interface and seamless connectivity across multiple platforms, which users frequently highlight in positive reviews. Customers appreciate the app's reliability and the convenience of managing interactions from anywhere, emphasizing how it significantly enhances the customer support experience with efficient features like personalized triggers and shortcut message templates.

POWR Chat leverages Facebook Messenger to provide seamless, real-time customer support for online businesses. Easily integrated with Shopify, it requires no coding and is fully customizable to align with your brand. The app streamlines customer interactions by automating new chat notifications and facilitating immediate communication with shoppers, helping to boost sales and customer loyalty.

• Real-Time Customer Support: Engage with customers instantly through Facebook Messenger, enhancing customer experience and satisfaction.
• Effortless Setup: Install directly into Shopify without any coding, making it accessible for users with limited technical knowledge.
• Customization Options: Tailor chat settings, including triggers, delay times, and bubble icons, to fit your brand identity seamlessly.
• Automated Notifications: Receive instant mobile alerts for new chats, ensuring timely responses to customer inquiries wherever you are.
• Enhanced Design Flexibility: Fully customize chat design elements such as avatar or image, colors, and shapes, to maintain brand consistency.

Outstanding qualities noted in app reviews highlight its ease of integration with Shopify, streamlined real-time communication that improves customer service efficiency, and the high level of customization that allows businesses to maintain brand consistency while engaging with customers effectively.

BiteSpeed ‑ Whatsapp Marketing is designed to enhance sales through various strategies like abandoned cart recovery, attracting WhatsApp subscribers, upselling/cross-selling tactics, and converting cash on delivery into prepaid orders. The app also facilitates chatbot-driven campaigns to collect customer data, make product recommendations, and establish a WhatsApp shop. Its omnichannel support inbox aids in customer engagement, automates responses, and supports additional purchases.

• Abandoned Cart Recovery: Use targeted campaigns to regain potential sales from abandoned carts, maximizing revenue.
• WhatsApp Shop Creation: Build a seamless shopping experience directly on WhatsApp, driving customer interaction and purchases.
• Omnichannel Support Inbox: Engage with customers across multiple channels, providing automated responses for faster service.
• Chatbot Campaigns: Leverage chatbots for data collection, product recommendations, and customer engagement.
• Upselling/Cross-selling: Increase average order value by suggesting additional products or upgrades to customers.

The app's outstanding advantages include its comprehensive features that streamline sales and customer service processes. Users have praised its ability to significantly recover abandoned carts and for its ease of integrating chatbots which have enhanced customer interaction and driven more sales. Additionally, many reviews highlight the app's user-friendly interface and exceptional customer support, which contribute to a smooth operational experience.