Great customer support. So far I like everything about this app. Hopefully it will help me convert more add to carts for my store :)

The best app on the market to get the best insides what your customers are doing through their session. their support is 10/10. Mo was a great help. come here and stay here!

thank you Don for your warm and professional welcome! Peek was super easy to download, and I hope this app can make my site grow, I really need sales right now!

This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!

I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.

I can't watch any replays since some weeks ago, I opened converation 2 times with a bot that told me that the DevTeam will get in contact an solve the problem but I am still paying for all the views and not watching them. The cherry on top is that I can only see my own webviews when I have them deactivated (and they also charge me for those). As an additional downside, when the customer changes between pages, it doesn't record them properly and it keeps doing strange things on the first page as if the uer was there scrolling.

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

Be carefull this is a cost-trap if you don't take care. It's only a free 7 days trial and after they can charge you up to $999,00 a month depenting on the usage! To use or test it you have to willing in to this directly after installation! Would not recommend to install or test this.

This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!

After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!