Shopify Customer understanding apps 2025

Peek! ‑ Better Replay & Survey

$29 / Month

8.4

716 Reviews

Heatmap & Google Analytics Alternative - Increase Sales & SEO Show more

Peek! ‑ Better Replay & Survey is an innovative tool designed to enhance your understanding of customer behavior through comprehensive session recordings and insightful analytics. By providing details such as browser type, session length, location, and timestamps, it allows you to thoroughly analyze user interactions and identify areas for improvement on your website. The app goes beyond mere observation by enabling you to create straightforward surveys that integrate seamlessly into checkout pages, facilitating direct feedback from customers. This interactive approach helps uncover pain points in your store, empowering you to enhance user experience and boost performance. With easy-to-read insights and e-commerce specific segmentation, Peek! eliminates guesswork, clarifying why certain landing pages may not be converting effectively. The app also centralizes survey responses, making it easier to understand user feedback and build stronger post-purchase connections with your customers.

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Post-purchase surveys

Session replay

Customer surveys

User behavior insights

Ecommerce segmentation

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Sightly ‑ AI‑Powered Insights

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AI-Powered Reporting & Insights From Human Questions Show more

Sightly is a cutting-edge app that transforms the way Shopify store owners manage their data analysis. Utilizing AI-powered capabilities, it allows users to create insightful charts, graphs, and CSV reports from straightforward, conversational prompts, eliminating the need to sift through complex data. This app streamlines the analytics workflow, providing quick and actionable insights that enable store owners to easily comprehend their customer base, product performance, and order dynamics. Sightly empowers businesses with critical tools to succeed by offering features such as conversational report generation, customizable visualizations, and the ability to save historical data for trend monitoring. Its user-friendly interface ensures that understanding and utilizing data becomes a simple and efficient process, facilitating informed, data-driven decisions.

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Historical data

Conversational reports

Charts & graphs

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Vennflow Marketing Analytics

$500 / Month

8.2

1 Reviews

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Vennflow - Many sources of data – one source of truth. Show more

Vennflow Marketing Analytics is a powerful app designed to streamline digital marketing for small to medium businesses. By utilizing its Data Connector and comprehensive Marketing Analytics, Vennflow helps optimize marketing spend and offers personalized insights tailored to enhance the performance of Shopify stores. The app's intuitive interface transforms complex data into actionable insights, saving valuable time and effort for business owners. It merges various digital channels to create clear, collaborative reports that support informed decision-making. With Vennflow, users can refine marketing strategies through actionable advice on budget allocation and customer understanding. The app provides clear insights into advertising returns, sales impact, and overall campaign success, enabling businesses to achieve their marketing objectives effectively.

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Marketing analytics

Personalized insights

Time-saving

Data connector

Clear reports

Actionable advice

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Einstein Service Agent

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Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.

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Natural language understanding

Autonomous ai agent

Conversational responses

24/7 service operation

Handles service issues

Escalates complex cases

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Lipy AI Search

$15-$99 / Month

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Lipy AI Search bar app with multi-lingual understanding. Show more

Lipy AI Search is an advanced search bar application designed to enhance customer experience and boost sales by helping users effortlessly discover products. Utilizing cutting-edge AI models, the app indexes products efficiently while comprehending complex customer intents across a variety of spoken languages. This feature-rich app supports multiple languages, including French, Italian, Spanish, German, and Japanese, catering to a diverse global customer base. One of its standout functionalities is voice search, allowing customers to simply speak into the microphone to find what they need, making the search process seamless and intuitive. By understanding context and nuanced queries, Lipy AI Search improves the accuracy of search results, leading to a more satisfying user experience and higher conversion rates for businesses. This tool is tailored for businesses aiming to streamline the product discovery process and optimize their sales strategies through intelligent search technology.

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Multi-lingual support

Smart search bar

Voice search

Complex intent understanding

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Mistral OCR

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Best Document Understanding OCR Show more

Mistral OCR is a powerful tool designed to seamlessly extract text, images, tables, and equations from both PDFs and images with exceptional precision. This app leverages advanced optical character recognition technology to ensure unmatched accuracy, making it an invaluable asset for anyone dealing with document-heavy tasks. Whether you're a student needing to pull detailed data from research papers, a professional handling complex reports, or just organizing personal documents, Mistral OCR simplifies the process by unlocking the latent intelligence within your files. Its intuitive interface ensures ease of use for both beginners and advanced users, enabling efficient handling of large volumes of documents. With Mistral OCR, transform your static files into dynamic, editable, and searchable documents, thereby enhancing productivity and accessibility. Discover the power of streamlined information extraction and take document management to the next level with Mistral OCR.

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High accuracy

Image processing

Text extraction

Image extraction

Table extraction

Equation extraction

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Janus pro

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DeepSeek Janus Pro 7B AI Image Generator & Understanding Show more

Janus Pro is a cutting-edge, open-source AI application designed to excel in both image generation and analysis. Leveraging advanced multimodal AI technology, it offers unparalleled performance, surpassing many industry-leading solutions. With its user-friendly interface, Janus Pro caters to both professionals and hobbyists, making sophisticated image manipulation accessible to all skill levels. The application is distributed under the MIT license, ensuring users benefit from maximum flexibility and freedom to modify and distribute the software. Ideal for creative and analytical projects alike, Janus Pro brings innovative AI capabilities right to your fingertips. Whether you're a digital artist or a data scientist, Janus Pro delivers top-tier results with the reliability and customization potential you need. Experience superior image processing with the peace of mind that comes from a trusted, community-driven platform.

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Image analysis

Image generation

Multimodal ai

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Customer Lift

$39.99 / Month

8.2

2 Reviews

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Increase revenue by identifying valuable customer segments. Show more

Customer Lift is an innovative app designed to empower store owners by simplifying the process of segmenting and analyzing customer groups. With its intuitive interface, users can leverage popular pre-built segments or create custom segments using criteria such as timeframe, average order value, product name, and discount code that are pertinent to their business needs. Ideal for those aiming to enhance revenue through personalized marketing, Customer Lift enables businesses to delve deeper into understanding customer behavior and preferences without relying on cumbersome spreadsheets. The app is fully customizable, allowing businesses to tailor their approach by starting from scratch or utilizing pre-established segments. Users can start utilizing Customer Lift with ease, transforming audience ideation into creation in just a few clicks. The app ensures privacy by eliminating the need to share spreadsheets, offers scalability with options to add teammates or expand to additional stores effortlessly, and provides flexibility with its no-commitment, month-to-month pricing model.

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Quick setup

Customer segmentation

Personalized marketing

Custom segments

Product analysis

Average order value

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OnBoardly ‑ Customer Tours

$4.32 / Month

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Create interactive product tours to enhance understanding of complex products. Show more

OnBoardly ‑ Customer Tours is an innovative app designed for merchants who sell complex or feature-rich products that benefit from detailed explanations. Perfect for businesses offering electronics, customizable items, or intricate services, OnBoardly allows merchants to create interactive product tours that effectively reduce customer confusion and decrease support inquiries. These tours enhance customers' understanding of the products, thereby improving conversion rates by highlighting essential features and benefits. Users can easily navigate through the customization options, ensuring a tailored and informed buying experience. The app’s visual product tours can be crafted effortlessly with its no-code, drag-and-drop interface, incorporating images and GIFs to make product demonstrations engaging and clear. OnBoardly is an ideal solution for online stores aiming to simplify their product complexities and offer a seamless customer onboarding experience.

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No coding required

Drag-and-drop interface

Highlight key features

Step-by-step guidance

Interactive product tours

Guide through customization

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Convbox Analytics

$299-$799 / Month

9.1

34 Reviews

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Sync Multi Pixels for FB Conversion API & Google Ads fix IOS14 Show more

OmniTrack Facebook Pixel is an innovative app designed to combat the challenges posed by iOS 14+ on digital marketing tracking. It offers a streamlined solution for advertisers to implement server-side tracking, a method previously reserved for larger brands, enabling them to supply Facebook's algorithm with precise and reliable data. This app simplifies the integration of multiple tracking pixels, including Facebook Pixel (Meta Pixel), TikTok Pixel, and Google Ads, all within a single platform. With OmniTrack, users can easily install multi-pixels in just three minutes, without needing any coding expertise. Its robust tracking capabilities are powered by Facebook Conversions API (FB CAPI), ensuring accurate conversion tracking, even with iOS14+ limitations. Moreover, OmniTrack enhances your advertising strategies by providing features such as UTM tag automation, pixel reporting, Facebook Catalog integration, and multi-audience builder, aiming to boost your return on ad spend (ROAS). With these comprehensive tools, advertisers of all scales can optimize their digital campaigns and maximize their marketing performance effortlessly.

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Easy installation

Server-side tracking

Conversion tracking

Audience builder

Multi-pixel sync

Utm tag automation

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Searchy: AI Search and Filter

$9-$89 / Month

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AI-Powered product search and filtering with image recognition Show more

"Searchy: AI Search and Filter" is a groundbreaking Shopify app aimed at transforming the online shopping experience with advanced technology. By leveraging artificial intelligence, it analyzes and converts product images into vectorized data, storing them in a vector database to enable sophisticated semantic multi-lingual searches. With state-of-the-art natural language understanding, the app facilitates product searches in any language, offering customers unmatched speed and precision. It features AI-driven image recognition to suggest highly relevant search results, enhancing user satisfaction. Additionally, the search results page is equipped with filtering and sorting options, providing a streamlined and user-friendly experience. Built on edge-functions, "Searchy" ensures optimal performance and positions online stores higher in Google rankings. Businesses can also benefit from user search and conversion analytics, with easy data export options to inform strategic decisions.

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Search analytics

Ai-powered search

Optimal performance

Image recognition

Semantic multilingual search

Natural language understanding

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Sweet Analytics and Reporting

$129-$999 / Month

9.2

21 Reviews

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Analytics to grow sales faster by understanding marketing Show more

Sweet Analytics and Reporting is a cutting-edge eCommerce app designed specifically for retailers, by retailers, to enhance marketing efficiency and maximize ROI. The app offers in-depth retail analytics, empowering users to uncover key drivers of sales, identify the most effective marketing channels, and determine optimal customer acquisition rates for retention. By streamlining reporting processes, Sweet Analytics saves valuable time, while improving the likelihood of achieving business targets. It features a growth modeling tool to project customer acquisition needs and marketing expenditures, and offers real-time insights into campaign performance, including the integration of direct mail with online activities. Users can also build targeted audiences, export segments for email or social media strategies, and accurately reconcile attribution numbers with sales figures, ensuring a transparent view of marketing costs and ROI tracking. Overall, Sweet Analytics is an indispensable tool for retailers seeking actionable insights to boost their business growth.

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Audience building

Real-time performance

Growth modeling

Export segments

Reconcile attribution

Marketing costs tracking

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hyperspace

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Empower your business with data-drivenv insights Show more

Hyperspace is a robust app designed to consolidate various data sources, providing a comprehensive view of your data and business metrics. It is tailored specifically for small to mid-sized brands that currently lack sufficient support from existing data aggregators. By integrating diverse data streams, Hyperspace simplifies the decision-making process, enabling businesses to make informed, data-driven choices. The app excels in offering detailed analytics and insights, helping users to grasp the intricacies of their business operations. With advanced data visualization tools, Hyperspace turns complex datasets into easy-to-understand visuals, enhancing clarity and comprehension. Ultimately, it empowers businesses to navigate their data landscape more effectively, fostering informed strategic planning and execution.

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Data visualization

Data aggregation

Analytics insights

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ProphetVision

$4.99-$29.99 / Month

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"Optimize Shopify profits: Simplified financial analysis and actionable insights." Show more

ProphetVision is an innovative app crafted specifically for Shopify merchants to simplify profit tracking and ad spend analysis. By seamlessly integrating financial data, ad performance, and actionable insights into a single, user-friendly platform, ProphetVision enables merchants to effortlessly understand and optimize their profitability. Whether you're new to Shopify or an experienced user, ProphetVision's intuitive design makes it accessible for all, eliminating the need for complex spreadsheets and reducing guesswork. With ProphetVision, you receive clear recommendations to enhance performance and maximize return on investment. Embrace the power of smart decision-making with ProphetVision and watch your business thrive. Say goodbye to overwhelming data management and hello to insightful, data-driven strategies.

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Profit tracking

Actionable recommendations

Financial data insights

Ad spend analysis

Intuitive platform

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Repeat Customer Insights

$59-$249 / Month

8.2

14 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

4 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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POWR: Customer Support Request

$9.99-$89.99 / Month

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Customer Accounts Pro

9.1

3 Reviews

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Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.

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Custom fields collection

Profile completion prompts

Segmented marketing insights

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Helium Customer Fields

$12-$60 / Month

9.2

228 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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Shopify Customer understanding apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

Peek! ‑ Better Replay & Survey

Sightly ‑ AI‑Powered Insights

Vennflow Marketing Analytics

Einstein Service Agent

Lipy AI Search

Mistral OCR

Janus pro

Customer Lift

OnBoardly ‑ Customer Tours

Convbox Analytics

Searchy: AI Search and Filter

Sweet Analytics and Reporting

hyperspace

ProphetVision

Repeat Customer Insights

Aisq: Auto Customer Support

Howdy Customer Tag Discount

POWR: Customer Support Request

Customer Accounts Pro

Helium Customer Fields