Shopify Customer sentiment apps

Customer Service Helpdesk App

$49-$199 / Month

6.9

31 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat

Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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Aftercare

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Deploy open-ended post-purchase surveys for detailed insights.

Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

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ReviewSuite

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Showcase reviews strategically and access review reports Show more

ReviewSuite is a powerful social proof management app specifically designed for Shopify, helping brands enhance customer trust and drive sales through strategic review showcasing. It simplifies the migration of product reviews from various sources, allowing for seamless integration into your Shopify store. With ReviewSuite, you can customize review layouts to flawlessly match your brand's theme, ensuring a consistent and attractive presentation. The app provides comprehensive review reports, offering detailed analyses of customer sentiments to help you understand and leverage feedback effectively. These insights can transform your reviews into potent, unpaid marketing tools. Additionally, users have access to an intuitive dashboard that makes it easy to collect and manage reviews from multiple sources. Featuring strategic review placement options, ReviewSuite enables you to showcase reviews where they can make the most impact, while also offering easy import, export, and overall seamless migration with other apps.

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Import/export reviews

Sentiment analysis

Smooth migration

Review customization

Review reports

Strategic placement

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Opinion Product Reviews

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Sentiment Based Product Reviews and Recommendations

Personalized recommendations

Sentiment analysis

Dynamic storefront widgets

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Callexa NPS Feedback

7.8

4 Reviews

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Get valuable customer feedback with automated NPS surveys.

Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

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Eagle

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Automatically track and categorize blog comments with AI Show more

Eagle App serves as the vigilant guardian of your blog comment section, expertly scanning for sentiment and AI-generated content. With its precise classification capabilities, it categorizes feedback into positive, neutral, or negative, empowering you to engage with your audience effectively. Designed with merchants in mind, Eagle simplifies comment management, allowing you to concentrate on nurturing customer relationships. By detecting AI-generated comments, it ensures authentic interactions and maintains the integrity of your feedback ecosystem. With real-time monitoring, Eagle enables swift responses, enhancing audience engagement. Customize its filters to effortlessly sort comments, making it a versatile tool for managing online feedback. Trust Eagle to oversee your comment threads, ensuring no valuable insight is overlooked.

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Customizable filters

Real-time monitoring

Sentiment analysis

Ai-generated detection

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Stackend: Customer Community

$59 / Month

7.8

2 Reviews

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Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments

Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction.

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Helium Customer Fields

$12-$60 / Month

7.9

352 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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ChatGPT Customer Service

(1.2/5)

3 Reviews

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Customer Intelligence for the Most Customer Centric Brands

Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Zon Customer Accounts & Return

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Customer Accounts Concierge

$5-$25 / Month

8.2

206 Reviews

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Boost sales with loyalty, rewards, referrals, wishlist Show more

Customer Accounts Concierge is an innovative app designed to transform a standard client account page into a versatile and interactive customer dashboard. Tailored for B2B and wholesale stores, it enhances user experience by integrating a variety of features such as Loyalty and Rewards programs, Wishlists with back-in-stock notifications, and customizable registration forms. The app also supports social logins through popular platforms like Facebook, Google, and LinkedIn, simplifying the login process for users. With a robust selection of over 26 partner app integrations for CRM tools, it facilitates seamless connections with rewards, subscriptions, and order management systems. Its flexible plugin system allows businesses to pick and pay for only the features they need, offering a cost-effective solution. Packed with functionalities like reorder and cancel order buttons, this app empowers businesses to offer a comprehensive and personalized service that elevates customer satisfaction and engagement.

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Rewards system

Loyalty program

Reorder functionality

Back in stock alerts

Wishlist management

Referral bonuses

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MT: Customer Dashboard Pro

$4-$20 / Month

7.8

41 Reviews

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Improve the customer accounts page with edit profile and more

Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Grapevine Post Purchase Survey

$25 / Month

7.9

159 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Login As Customer ‑ Magefan

$19-$39 / Month

(3.1/5)

6 Reviews

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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Commentify: Customer Comments

$9.99 / Month

7.8

5 Reviews

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Display customer comments and feedback on blogs and products

Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

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Louvor ‑ Customer Testimonials

$5 / Month

7.8

1 Reviews

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Build customer trust with authentic customer testimonials

Multiple display options

Widget personalization

Import testimonials

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Shopify Customer sentiment apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

Customer Service Helpdesk App

Aftercare

ReviewSuite

Opinion Product Reviews

Callexa NPS Feedback

Eagle

Stackend: Customer Community

Repeat Customer Insights

Aisq: Auto Customer Support

Helium Customer Fields

ChatGPT Customer Service

Zon Customer Accounts & Return

Customer Accounts Concierge

MT: Customer Dashboard Pro

Wizybot ‑ AI Chatbot

Chatway ‑ Live Chat Support

Grapevine Post Purchase Survey

Login As Customer ‑ Magefan

Commentify: Customer Comments

Louvor ‑ Customer Testimonials