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7.5
AI Post‑Purchase Surveys logo

AI Post‑Purchase Surveys

Develop by Bestie

$39-$149

/ Month
30 Days Free Trial

For attribution, customer insights, and better marketing

Customer segmentation
Automated insights
Effortless onboarding
Ai-generated surveys
Week over week analysis
12 Reviews
7.5

About AI Post‑Purchase Surveys

Launched Oct 25, 2022

Categories

Built by Bestie

Email :

[email protected]

Address

12441 South 900 East, Draper, UT, 84020, US

Website Privacy policy
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Introduction Video

Description

AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks

Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.

Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more
  • Effortless Onboarding: Get your first survey up and running in less than 5 min
  • AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
  • Week over week analysis: See how your surveys are performing over time
  • Automated Insights: Access data, make informed decisions, no expertise needed
  • Customer audience segmentation: Understand your customer better than ever before

Pros

  • Effortless Onboarding: Get your first survey up and running in less than 5 minutes
  • AI-Generated Surveys: Automatically generate surveys based on your needs without the hassle of traditional survey creation
  • Week Over Week Analysis: Track and analyze the performance of your surveys over time
  • Automated Insights: Access data-driven insights to make informed decisions without needing expertise in data analysis
  • Customer Audience Segmentation: Gain a deeper understanding of your customers through effective segmentation

Cons

  • Limited Customization: The auto-generated surveys might lack the ability to be fully customized to fit specific needs
  • Dependency on AI: Heavy reliance on AI could mean a lack of human touch, which could impact the quality of customer insights
  • Potential for Generic Questions: Surveys generated by AI might include generic questions that may not be fully applicable to all businesses
  • Learning Curve: Despite the easy onboarding, some users might still need time to get accustomed to the app’s features and functionalities
  • Data Privacy Concerns: Handling sensitive customer data requires strong data privacy measures, which might be a concern for some users

Top Helpful Reviews

Holsper

May 03, 2024  on Shopify

Used the app for a long time, but I had issues and no customer support is available. Their support emails are just not active.

Chirp™

Mar 11, 2024  on Shopify

Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.

STANDARD ISSUE TEES

Nov 18, 2023  on Shopify

We've been using Bestie for about 3 months now and its really helped us get a deeper insight into our customers. This helped us build out our marketing strategies that has shown us significant growth.

bobeloshop

Nov 17, 2023  on Shopify

Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.

Jones Golf Bags

Oct 04, 2023  on Shopify

we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.

ZOX

Mar 20, 2023  on Shopify

Absolute no-brainer to move to Bestie if you're still on a single-question post-purchase survey. Drag-and-drop questions based on previous answers make building surveys super simple and far more powerful for building customer personas and marketing to them in the most relevant way possible.

Piper & Scoot

Nov 14, 2022  on Shopify

I've really enjoyed this survey tool and getting quick customer feedback to different strategies we are trying out! The Bestie team has been great to work with and very fast to answer all of my questions.

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