7.2
AI Post‑Purchase Surveys logo

AI Post‑Purchase Surveys

Develop by Bestie

$39-$149

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    For attribution, customer insights, and better marketing

    Customer segmentation
    Automated insights
    Effortless onboarding
    Ai-generated surveys
    Week over week analysis
    12 Reviews
    7.2

    About AI Post‑Purchase Surveys

    Launched Oct 26, 2022

    Categories

    Built by Bestie

    Email :

    [email protected]

    Address

    12441 South 900 East, Draper, UT, 84020, US

    Website Privacy policy

    Introduction Video

    Description

    AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks

    Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.

    Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more
    • Effortless Onboarding: Get your first survey up and running in less than 5 min
    • AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
    • Week over week analysis: See how your surveys are performing over time
    • Automated Insights: Access data, make informed decisions, no expertise needed
    • Customer audience segmentation: Understand your customer better than ever before

    Pros

    • Effortless Onboarding: Get your first survey up and running in less than 5 minutes
    • AI-Generated Surveys: Automatically generate surveys based on your needs without the hassle of traditional survey creation
    • Week Over Week Analysis: Track and analyze the performance of your surveys over time
    • Automated Insights: Access data-driven insights to make informed decisions without needing expertise in data analysis
    • Customer Audience Segmentation: Gain a deeper understanding of your customers through effective segmentation

    Cons

    • Limited Customization: The auto-generated surveys might lack the ability to be fully customized to fit specific needs
    • Dependency on AI: Heavy reliance on AI could mean a lack of human touch, which could impact the quality of customer insights
    • Potential for Generic Questions: Surveys generated by AI might include generic questions that may not be fully applicable to all businesses
    • Learning Curve: Despite the easy onboarding, some users might still need time to get accustomed to the app’s features and functionalities
    • Data Privacy Concerns: Handling sensitive customer data requires strong data privacy measures, which might be a concern for some users

    Rating And Reviews

    Holsper

    May 03, 2024  on Shopify

    Used the app for a long time, but I had issues and no customer support is available. Their support emails are just not active.

    Chirp™

    Mar 11, 2024  on Shopify

    Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.

    STANDARD ISSUE TEES

    Nov 18, 2023  on Shopify

    We've been using Bestie for about 3 months now and its really helped us get a deeper insight into our customers. This helped us build out our marketing strategies that has shown us significant growth.

    bobeloshop

    Nov 17, 2023  on Shopify

    Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.

    Jones Golf Bags

    Oct 04, 2023  on Shopify

    we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.

    Piper & Scoot

    Nov 14, 2022  on Shopify

    I've really enjoyed this survey tool and getting quick customer feedback to different strategies we are trying out! The Bestie team has been great to work with and very fast to answer all of my questions.

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