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Showing 60 to 80 of 132 Apps
Pause: AI Customer Feedback

Pause: AI Customer Feedback

  • $16 / Month
  • Free Plan Available
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"Automated feedback enhances shopping experience with AI-driven questions."

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Afterglow Post‑Purchase Blocks

Afterglow Post‑Purchase Blocks

  • $9-$79 / Month
  • New
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JISHIYU及时语

JISHIYU及时语

  • Free Plan Available
1 Reviews
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跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Aftercare

Aftercare

  • Free Plan Available
8.2
3 Reviews
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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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Cruxtab Form Builder

Cruxtab Form Builder

  • $9.9 / Month
  • Free Plan Available
8.2
1 Reviews
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Build powerful forms with our easy-to-use Form Builder app Show more

Cruxtab Form Builder is a cutting-edge app designed to enhance customer interaction and streamline data collection for Shopify store owners. With its user-friendly interface, the app allows users to effortlessly create custom forms tailored to their specific business needs. Whether you're looking to gather customer feedback, manage event registrations, or capture leads, Cruxtab Form Builder offers flexibility and creativity in form design to meet various business requirements. The app ensures seamless storage of all form responses, facilitating easy access and management of important data. Additionally, it provides real-time, automated email notifications, keeping you instantly informed whenever a form is submitted. Elevate your e-commerce operations and improve customer engagement with the innovative solutions offered by Cruxtab Form Builder.
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PulseVote

PulseVote

  • $5.99 / Month
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Get valuable insights with customer voting on your homepage. Show more

PulseVote is an innovative app designed for Shopify store owners to engage customers and make informed business decisions. By allowing merchants to create interactive posts on their homepage, the app facilitates real-time feedback collection on product ideas. Customers can easily upvote or downvote these posts, offering valuable insights into their preferences and helping business owners understand market demands. PulseVote is perfect for both new and established merchants looking to stay connected with their audience and tailor their product offerings based on customer opinions. The app integrates seamlessly with your Shopify theme with no coding required, making it easy to set up and maintain. Furthermore, store owners can manage posts directly from their Shopify admin and personalize the widget to reflect their brand's unique identity. PulseVote empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth.
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Scope Post Purchase Survey

Scope Post Purchase Survey

  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
2 Reviews
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Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Questify: Post Purcahse Survey

Questify: Post Purcahse Survey

  • $14.99 / Month
  • 7 Days Free Trial
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Instant feedback app for Shopify: refine products, boost marketing strategies. Show more

Questify: Post Purchase Survey is a powerful tool designed to capture valuable customer feedback immediately after a sale, right on the thank-you page. This app allows merchants to gain insights into customer preferences, helping them refine their products and improve customer experiences. By enabling data-driven decisions, Questify supports businesses in optimizing their ad campaigns and marketing strategies. Fully integrated with Shopify, it offers an easy-to-use interface for real-time feedback collection. Merchants can benefit from advanced analytics for actionable insights, along with the ability to create unlimited survey questions to gather comprehensive feedback. With full Hebrew language support, Questify caters to a diverse audience, offering both single-response and open-ended question formats for more nuanced customer insights.
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RateUp

RateUp

  • $30-$120 / Month
  • Free Plan Available
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Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.
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Appal Contact Form Builder

Appal Contact Form Builder

  • $9.9-$24.9 / Month
  • Free Plan Available
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Effortlessly build custom forms with repeating fields for organized submissions.

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Byte: Product Recommender Quiz

Byte: Product Recommender Quiz

  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.7
21 Reviews
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Product Recommender Quiz to Personalize Buying Experience Show more

Byte: Product Recommender Quiz is an innovative app designed to enhance customer experience through personalized product recommendation quizzes and post-purchase surveys. Its intuitive no-code quiz builder allows businesses to craft engaging quizzes that are tailored to individual customer preferences, resulting in increased conversions and reduced return rates. Users can easily customize quiz pages with rich text, images, and videos, while also collecting valuable customer email data. The app offers advanced features such as conditional jump logic rules, enabling businesses to upsell and precisely recommend products based on quiz outcomes. Additionally, Byte provides diverse templates like gift finders alongside robust analytics to gather zero-party data for refined, targeted recommendations. Seamless integration with platforms like Klaviyo further enhances its capability by facilitating strategic customer retargeting efforts.
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Ecom form builder

Ecom form builder

  • $15 / Month
  • Free Plan Available
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"Streamline e-commerce data collection with customizable, embeddable forms."

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Neowauk ‑ Survey, Quiz, Games

Neowauk ‑ Survey, Quiz, Games

  • $10.95 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
11 Reviews
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Increase Engagement with Surveys,Product Quizzes and Games. Show more

Neowauk - Survey, Quiz, Wheel is an innovative application that brings gamification to user interaction through dynamic and customizable popups. It's designed to enhance customer engagement by capturing leads and emails, collecting feedback, and conducting product quizzes and games. The app is equipped with powerful features that allow businesses to interact with customers in versatile ways, offering control over how popups are displayed and interacted with. Users can choose from a wide array of templates and utilize an intuitive WYSIWYG editor to tailor their gamified popups to fit their brand identity. Neowauk also enables the creation of surveys to gather customer insights and configure logical paths to personalize question sequences based on responses. Furthermore, it includes playful elements like Spin and Wins, Flip Games, and Scratch and Wins, which elevate customer interaction and enjoyment.
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Jotform ‑ Online Form Builder

Jotform ‑ Online Form Builder

  • Free Plan Available
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Customizable form builder for collecting data, automating processes, and more.

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Qualify X Survey

Qualify X Survey

  • $10-$79 / Month
2 Reviews
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Collect post-purchase feedback with customizable surveys for Shopify.

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Census: Customer Surveys

Census: Customer Surveys

  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews
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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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KNO Post Purchase Surveys

KNO Post Purchase Surveys

  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
86 Reviews
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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Elfsight Tripadvisor Reviews

Elfsight Tripadvisor Reviews

  • $5.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews
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Import and embed Tripadvisor reviews. Collect new reviews. Show more

Elfsight Tripadvisor Reviews is a powerful tool designed to seamlessly integrate detailed TripAdvisor reviews into your website. Highlight your best reviews, complete with the author’s name, picture, and a direct link to your TripAdvisor account, making it easy for clients to explore more. The app offers robust filtering options, allowing you to display only the finest reviews, adjust text settings, and showcase ratings to enhance credibility. With automatic updates, your website will never miss a new review, ensuring your audience always sees the latest feedback. This application not only boosts your online presence by showcasing high ratings and social proof but also acts as an effective way to encourage more customer reviews. Effortlessly attract new clients and reinforce trust in your brand with this essential widget.
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ECF: Contact Form Builder

ECF: Contact Form Builder

  • $4.99-$12.99 / Month
  • 7 Days Free Trial
8
43 Reviews
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Easy contact form with file upload, reCAPTCHA, & auto replay. Show more

ECF: Contact Form Builder is a dynamic app designed to simplify the process of creating custom forms using an intuitive drag-and-drop interface. Whether you are designing contact forms, testimonials, or conditional forms, the app allows you to effortlessly customize fields, rearrange them, and set required fields as needed. The user-friendly form settings enable easy configuration of email-specific autoresponders, allowing you to direct form submissions to multiple recipients and set BCC options to suit your needs. Additionally, the app provides facilities to customize the sender's email address and subject line for a personalized touch. Integration with services like Google reCAPTCHA, Mailchimp, and Klaviyo ensures your forms are not only efficient but also secure. With features like file uploads and conditional emails, ECF: Contact Form Builder equips you with all the tools necessary for a seamless form creation experience.
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Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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