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Showing 60 to 80 of 84 Apps
  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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Detailed analytics
Unlimited questions
Post purchase feedback
  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
7 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Customer segmentation
Real-time dashboard
Survey templates
Automatic surveys
Customer loyalty measurement
Pain point analysis

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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Unlimited surveys
Easy implementation
Collect customer feedback
Voice-of-customer surveys
360-degree shopper understanding
Vitalsigns dashboard

Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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On-site surveys
Quick polls
Various question types
Smart survey triggers
Easy survey creation
Product-specific surveys
  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
26 Reviews

Product Recommender Quiz to Personalize Buying Experience Show more

Byte: Product Recommender Quiz is an innovative app designed to enhance customer experience through personalized product recommendation quizzes and post-purchase surveys. Its intuitive no-code quiz builder allows businesses to craft engaging quizzes that are tailored to individual customer preferences, resulting in increased conversions and reduced return rates. Users can easily customize quiz pages with rich text, images, and videos, while also collecting valuable customer email data. The app offers advanced features such as conditional jump logic rules, enabling businesses to upsell and precisely recommend products based on quiz outcomes. Additionally, Byte provides diverse templates like gift finders alongside robust analytics to gather zero-party data for refined, targeted recommendations. Seamless integration with platforms like Klaviyo further enhances its capability by facilitating strategic customer retargeting efforts.
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Personalized quizzes
Zero-party data collection
Product upselling
Custom css options
Post-purchase surveys
No-code quiz builder
  • Free Plan Available
(3.3/5)
2 Reviews

Let customers talk to you in WhatsApp

Easy installation
Customizable button
Whatsapp icon
Easy chat
Position freely
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
78 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
  • $9-$49 / Month
  • 7 Days Free Trial
9.1
2 Reviews

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.
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Conversion optimization
Post-purchase surveys
Marketing attribution
Net promoter score
Full-scale analytics
Unlimited active surveys
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
9 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Data collection
Post-purchase surveys
Automatic discounts
Product analytics
Pre-purchase surveys
  • $5.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Import and embed Tripadvisor reviews. Collect new reviews. Show more

Elfsight Tripadvisor Reviews is a powerful tool designed to seamlessly integrate detailed TripAdvisor reviews into your website. Highlight your best reviews, complete with the author’s name, picture, and a direct link to your TripAdvisor account, making it easy for clients to explore more. The app offers robust filtering options, allowing you to display only the finest reviews, adjust text settings, and showcase ratings to enhance credibility. With automatic updates, your website will never miss a new review, ensuring your audience always sees the latest feedback. This application not only boosts your online presence by showcasing high ratings and social proof but also acts as an effective way to encourage more customer reviews. Effortlessly attract new clients and reinforce trust in your brand with this essential widget.
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Automatic updates
Import reviews
Embed tripadvisor
Review filters
Add ratings

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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Easy setup
Customer tagging
Customizable questions
Powerful reporting
5-star ratings
Emoji surveys

Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.
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Shopify integration
Store credit management
Loyalty programs
Data visualization
Post-checkout surveys
Customer analytics dashboard

Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.
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Discount rewards
Real-time insights
Conversion boost
Customer feedback
Survey templates
  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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Seamless integration
Quick surveys
Incentivized responses

Opinamos.io - opiniones verificadas de marca y productos

Collect verified reviews
Automatic review invitations
Image-supported ratings
Manage/respond to reviews
Implement reviews on pages
Improve organic ranking
  • $9-$199 / Month
  • Free Plan Available
8.2
4 Reviews

Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.
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Quick setup
Easy installation
Feedback collection
Powerful customization
Emoji satisfaction
Gather emails

跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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数据报表
订单管理
客户管理
渠道管理
Ai自动回复
多语种翻译
  • $4.99-$9.99 / Month
  • 14 Days Free Trial
7.7
7 Reviews

Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.
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Custom css
Revenue maximization
Intuitive editor
Exit intent popup
Custom response options
Ux improvements
  • Free Plan Available
8.2
1 Reviews

Embed your Thingtesting reviews and increase consumer trust Show more

Thingtesting is an innovative app designed to address the growing concerns around online shopping reviews, often plagued by fake endorsements and biased feedback. As a trusted, independent third-party platform, it prioritizes honesty and transparency by offering authentic reviews from real users. This enables consumers to make more informed purchasing decisions by providing a comprehensive view of product experiences. Brands can also benefit by connecting their store with their Thingtesting page, displaying average ratings, and embedding reviews directly on their sites. By offering a platform free from review censorship, Thingtesting stands out as a crucial tool for both consumers and brands seeking to build trust and authenticity in the e-commerce landscape.
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Embed reviews
Connect store
Display rating
  • $3.99-$14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.2
68 Reviews

Upsell frequently bought together bundles to boost your AOV Show more

Ark - Post Purchase Upsell is a versatile app designed to significantly enhance your store's revenue by implementing strategic upsell opportunities. This dynamic app allows you to create one-click upsells, post-purchase upsells, and discounted upsell offers directly on your checkout and thank you pages. With Ark's conversion-focused post-purchase upsell funnels, you can effectively boost your conversion rates (CVR) and encourage customers to make additional purchases. The app also offers features like recharging your one-page checkout and thank you pages, nurturing customer relationships by collecting birthdays, and offering bundle-style cross-sells. Utilize the drag-and-drop editor to easily craft and manage your upsell strategies, while options like one-click upsells and cross-sells help maximize average order value (AOV). Ark aids in expanding your sales potential by encouraging customers to rebuy and resell, allowing you to increase your margins and set new sales records.
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Post-purchase upsells
Discounted upsells
One-click upsells
Drag & drop editor
Post-purchase surveys
Birthday collection

Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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