Top Free Shopify Feedback And Survey Apps 2025

The SK: Advanced Form Builder app allows users to create a variety of forms, from simple contact forms to complex booking and registration forms. It provides customizable templates and integrates seamlessly with popular tools like SMTP and Klaviyo. The app supports unlimited file storage and styling using custom CSS, making it a versatile solution for businesses looking to enhance their form-building processes.

• Customizable Templates: Offers a range of predefined templates such as Contact Us, Booking, and Warranty Registration that are compatible with all themes.
• Styling Flexibility: Users can modify the look and feel of forms with custom CSS to match their brand's aesthetic.
• Unlimited File Storage: Provides extensive file storage capabilities, allowing users to manage submissions and data efficiently.
• Integrations: Includes seamless integration with SMTP and Klaviyo, enabling users to automate email campaigns and manage customer lists easily.
• Form Tracking: Sends email notifications to inform users about the submission page, aiding in effective follow-up and tracking.

Reviews highlight SK: Advanced Form Builder as an indispensable tool for streamlining form creation and enhancing user engagement. Users appreciate its ease of use, flexibility in customization, and excellent support. The app's ability to facilitate seamless integration with other platforms and customizable branding options adds significant value, making it highly recommended for businesses seeking efficient form-building solutions.

SEA Post Purchase Survey App simplifies the process of gaining actionable customer insights. Offering ready-to-use survey templates for post purchase events, NPS evaluations, and marketing attribution, it enables businesses to refine their marketing strategies effectively. Surveys are centralized for easy management, complemented by detailed poll tracking and dynamic analytics, helping identify reasons for checkout abandonment and improving customer engagement through strategic thank you page distributions.

• Comprehensive Survey Templates: Access a variety of surveys including post purchase, NPS, and marketing attribution to fit your needs.
• Centralized Management: Organize and manage all surveys in one location, ensuring efficient tracking and actionable analytics.
• Abandoned Checkout Insights: Utilize specialized templates to understand why customers didn’t complete purchases.
• Enhanced Customer Engagement: Increase response rates and NPS through customized survey distribution on thank you pages.
• Dynamic Analytics: Visualize customer preferences and pain points through impactful chart representations.

This app is particularly praised for its user-friendly interface and being accessible for free, as highlighted by users. Even though some users wish for more customizable features, its ease-of-use and substantial free offerings make it a standout survey tool in the market.

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.

• Third-Party Integrations: Seamlessly integrates with popular applications like Mailchimp and Google Calendar for enhanced functionality.
• Ease of Use: User-friendly interface allowing for easy form creation without the need for coding skills.
• Custom Fields and Uploads: Offers extensive customization options including file and image uploads for registration forms.
• Versatile Display Options: Easily place custom forms on any page, such as product, collection, cart, or homepage.
• Responsive Support: Excellent customer support that is highly responsive and helpful in resolving any issues quickly.

Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.

Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.

• Customizability: Fully customizable surveys that support multiple languages, allowing you to localize content effectively.
• No-Code Setup: Easy, fast deployment of surveys on your site or through email/SMS without any coding requirements.
• Integration: Seamless integration with Shopify and other marketing tools to enhance your ecommerce experience.
• Data Insights: Utilize AI-powered analytics to gain valuable insights from zero-party data, driving optimized business decisions.
• Advanced Features: Includes advanced post-purchase surveys and abandoned checkout campaigns to uncover pain points and recover carts.

Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.

EVM Customer Testimonials app allows you to showcase all your customer testimonials in a stylish grid or slideshow format, enhancing customer trust by presenting feedback about your products and services. It offers easy customization and is supported by a responsive support team if needed.

• Testimonials Collection: Gather testimonials via website or email submission forms and manage them effectively.
• Visual Display Options: Display testimonials in grid or slideshow styles with five premade templates.
• Photo Reviews: Collect and display product photos from customers to enrich your testimonials.
• Simple Moderation: Easily sort and manage testimonials from a user-friendly admin panel.
• Customer Support: Access to a dedicated support team for assistance and customization needs.

The app is highly praised for its intuitive interface and seamless integration, making it easy for users to collect and showcase testimonials. Customers appreciate the variety of display options and the ability to customize testimonial presentations. The support team is often commended for their prompt and helpful responses, contributing to a smooth user experience.

Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.

• Tailored form creation: Easily create custom forms for various purposes such as contact, wholesale, registration, and more.
• Versatile form elements: Supports file upload, image choice, and other essential form elements.
• Flexible display options: Display forms as a popup, bubble, or embedded form effortlessly.
• Advanced features: Includes reCaptcha, conditional logic, form scheduling, and more for enhanced functionality.
• Efficient submission tracking: Track form submissions in-app or via email with ease.

The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.

Reputon Testimonials Slider app enhances site trust, reputation, and social proof by displaying client and product testimonials through varied widgets like photo, video, and feedback tools, integrating seamlessly into websites for a dynamic showcase.

• Variety of Content Display: Showcases testimonials, photo, and video reviews from platforms like YouTube and TikTok.
• Comprehensive Import Options: Allows import of reviews from multiple platforms including Yotpo, Aliexpress, Amazon, eBay, Etsy, Google, and Mercado Libre.
• Customizable Design Options: Offers various styles such as sliders, cards, lists, carousels, and grids to fit your website's aesthetic.
• User-Friendly Testimonial Collection: Provides customizable review request forms and a dedicated link for easy review gathering.
• Easy Integration: Quickly embed testimonials using emails, websites, or QR codes.

The app's outstanding advantages include its ease of setup, visually appealing and clean layout for showcasing reviews, alongside efficient customer support, making it a user-friendly and affordable option for enhancing credibility through testimonials.

Asklayer Post Purchase Survey is a robust tool designed to enhance business decision-making by providing actionable customer feedback. It offers per-question reporting with in-app charts and the functionality to export raw data for personalized analysis. The app supports unlimited surveys with various question types and advanced features to obtain comprehensive answers.

• Comprehensive Survey Options: Offers unlimited surveys with over 15 question types and page skip-logic for tailored feedback.
• Advanced Targeting Features: Equipped with multiple targeting rules, including per-page, per-product, and user-based targeting for precise audience engagement.
• Integration Capabilities: Seamless integration with platforms like Shopify, alongside webhooks, to streamline your operations.
• Post-Purchase Automation: Facilitates post-purchase and email follow-up surveys for enhanced customer interaction and feedback collection.
• User and Marketing Enhancements: The ability to tag users based on their responses enables personalization and marketing enhancements.

Outstanding Advantages of the App: Asklayer Post Purchase Survey is praised for significantly improving response rates compared to other survey apps. Users appreciate the mind-blowing AI features and seamless integration with existing workflows and automations. The platform's strength in revenue attribution and its user-friendliness are notable, with reliable customer support that resolves issues quickly and effectively.

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

• Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
• Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
• Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
• Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
• Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Hulk Form Builder is a versatile app that allows users to design simple or complex forms for their online stores. It offers a variety of form types, seamless workflow, compatibility with the latest themes, and features such as Google reCaptcha to protect against spam submissions. The app is user-friendly, visually appealing, and fully mobile responsive, allowing extensive customization and UTM tracking.

• Variety of Form Types: Offers both basic and complex forms to suit diverse business needs.
• Seamless Integration: Compatible with the latest store themes, ensuring smooth operation and attractive presentation.
• Customizable Design: Allows customization of every aspect of the form to match the store’s aesthetic.
• Advanced Protection: Incorporates Google reCaptcha to prevent fake submissions and enhance security.
• Mobile Responsiveness: Fully responsive design ensures excellent performance across all devices.

Based on numerous positive reviews, Hulk Form Builder stands out for its exceptional customer service, intuitive interface, and extensive customization options. Users appreciate the app's professional and responsive support team, which provides quick and effective assistance—often with personalized guidance. The app's ability to offer unlimited fields and conditional logic, coupled with seamless integration and superb customization possibilities, makes it a top choice for businesses seeking efficient form-building solutions.

The Hulk NPS Post Purchase Survey app enables you to effortlessly create custom surveys like checkout, product, and exit surveys to measure your net promoter score and uncover customer insights. This tool is essential for improving customer satisfaction and loyalty by providing actionable data for informed decision-making.

• One-click installation: Easily set up the app with a single click, allowing for immediate tracking of customer feedback.
• Quick insights collection: Gather valuable customer insights in less than 30 seconds, ensuring swift customer satisfaction assessment.
• Embedded surveys: Integrate post-purchase surveys directly into the Thank You page to significantly boost response rates.
• Analytics dashboard: Utilize an advanced analytics dashboard to rapidly respond to customer feedback.
• Conditional Logic surveys: Create dynamic surveys using conditional logic to tailor questions based on previous responses.

Based on app reviews, customers appreciate its intuitive interface and how it seamlessly integrates into their workflow. The standout features like conditional logic and instant insights collection are frequently mentioned as significant advantages, contributing to an overall robust and effective tool for enhancing customer loyalty and satisfaction.

The MAG: Contact Form Builder app by MyAppGurus is a user-friendly tool designed to simplify data collection and enhance decision-making processes. It offers seamless customization and an intuitive interface to streamline the form-building experience for both merchants and customers, paving the way for enhanced business success.

• Effortless Form Modification: Modify and delete forms effortlessly to suit your business needs, ensuring flexibility and adaptability.
• Intuitive Drag and Drop: Admins can create forms effortlessly by dragging and dropping form fields, simplifying the design process.
• Seamless Email Template Management: Admins can manage email templates seamlessly for efficient and effective communication.
• Multilingual Support: Break language barriers and expand your reach with built-in multilingual support, enhancing accessibility.

The MAG: Contact Form Builder app has received outstanding reviews for its ease of use and integration capabilities, scoring a solid 5/5 for allowing businesses to create custom forms efficiently. Users appreciate the developer team's fast and responsive customer service, making it a reliable choice for achieving streamlined communication and data management.

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

• Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
• Pre-built Templates: Access a library of customizable survey templates for quick implementation.
• Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
• Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
• Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

Reveal: Customer Data & NPS by Omniconvert is a comprehensive app designed to enhance growth through improved acquisition, retention, and customer loyalty. It aids businesses in refining their models and employing advanced eCommerce strategies to achieve targets efficiently, enabling better decision-making.

• Dynamic Audience Builder: Enhances advertising campaigns on platforms like Meta and Google using RFM analytics.
• RFM Customer Segmentation: Allows businesses to identify and manage their best and worst clients with tailored strategies.
• Automated NPS Tool: Provides real-time alerts and insights to refine the customer journey and improve satisfaction.
• Buying Habits Reports: Analyses to pinpoint top and underperforming product SKUs through Customer Lifetime Value (CLV).
• Advanced Reporting: Tracks crucial metrics to help businesses become more customer-centric.

Reviews highlight the app's outstanding advantages, emphasizing its intuitive interface and impactful analytics capabilities. Users appreciate its comprehensive insights, which have significantly contributed to better customer understanding and improved business strategies. The robust tools for segmentation and NPS tracking are particularly praised for enhancing customer engagement and satisfaction.

Testimonials Master is a powerful tool to showcase customer testimonials, helping build trust and boost sales by presenting existing customer feedback in a polished manner. With a user-friendly setup, it seamlessly integrates into your store to enhance credibility and encourage purchases.

• Quick Setup: A straightforward 1-click install lets you get started in less than 30 seconds, making it hassle-free to showcase testimonials.
• Variety of Display Options: Offers grid or slider views to present testimonials in the style that best suits your design needs.
• Diverse Styles: Choose from 5 different testimonial styles to perfectly align with your brand's aesthetics.
• Front-end Submission Form: Collect new testimonials directly from customers using an easy-to-navigate submission form.
• Customizable Color Options: Customize text colors to seamlessly match your existing theme style for consistent branding.

The app has been praised for its simplistic yet effective functionality, with users appreciating its ability to elegantly display testimonials and the excellent customer support in personalizing the widget. It effectively enhances social proof on product pages, thus improving trust and engagement. Overall, it has received outstanding ratings for its reliability and contribution to boosting consumer confidence.

Ark ‑ Post Purchase Upsell is a powerful tool designed to instantly boost revenue by integrating upsell options directly into your checkout and thank you pages. It leverages conversion-focused funnels for post-purchase upsells and enables features like bundled sales and collecting customer data to maximize your sales potential.

• One-Click Upsells: Simplifies the upsell process by allowing customers to make additional purchases with a single click, enhancing the shopping experience and increasing average order value (AOV).
• Customizable Upsell Funnels: Provides tailored funnels focused on post-purchase conversions, helping boost customer conversion rates (CVR) significantly.
• Recharge Checkout & Thank You Pages: Enhances these critical pages by incorporating features such as birthday collection, surveys, and multiple upsell opportunities.
• Drag & Drop Editor: Offers an intuitive drag-and-drop interface to easily build and manage an effective checkout upsell strategy, minimizing setup time and complexity.
• Advanced Segmentation: Utilizes Selleasy segmentation to trigger personalized bundle upsells and cross-sell opportunities effectively.

Reviews for Ark ‑ Post Purchase Upsell highlight its simplicity and effectiveness in enhancing sales strategies. Users commend its powerful one-click upselling features, the intuitive interface of the drag-and-drop editor, and its seamless integration into existing checkout systems, all contributing to increased revenue and improved customer engagement.

Byte: Product Recommender Quiz is an innovative app designed to create personalized product recommender quizzes and post-purchase surveys, enhancing customer experiences. The no-code quiz builder simplifies the process, improving conversion rates and reducing returns. The app allows easy page customization, ensures a unique brand experience, and provides targeted recommendations through data analytics.

• No-Code Quiz Builder: Easily create personalized quizzes and surveys without requiring any coding skills.
• Customizable Pages: Enhance the user experience by tailoring pages using text, images, and data collection features, including email.
• Conditional Logic: Utilize jump logic rules to guide users towards desired outcomes, aiding in upselling and product recommendations.
• Zero-Party Data Collection: Collect valuable data through quizzes and surveys to make precise, targeted product recommendations.
• Integration and Templates: Integrates with Klaviyo and comes with ready-to-use templates for gathering and analyzing data.

The app boasts outstanding advantages such as its highly accurate dynamic recommendation engine, which is crucial for businesses like online parts sellers, ensuring products are recommended accurately according to specific needs. Customers praise the app's adaptability and the exceptional support team, which is willing to make needed adjustments to meet specific business requirements. Overall, users appreciate the app's reliability and superior customer service.

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Bonus Tool: Understand the Why Behind Customer Actions with Gojiberry
While heatmaps, session replays, and funnel analytics help track what customers do on your Shopify store, they don’t always tell you why customers abandon carts, choose certain products, or complete purchases. That’s where Gojiberry comes in.

Gojiberry is a powerful Shopify survey and quiz tool that enables you to ask your customers directly through:

Post-Purchase Surveys – Understand why customers bought and what influenced their decisions.
Pre-Purchase Pop-Up Surveys – Gather insights before checkout to reduce abandonment.
Product Quizzes – Personalize the shopping experience and recommend the right products.

With Gojiberry’s beautifully designed and fully customizable surveys, Shopify merchants can collect valuable zero-party data and optimize their store based on actual customer feedback, not just behavioral tracking.

Combine Gojiberry with the store activity apps above for a full-circle approach: Track customer behavior + Ask them why + Optimize your store!

Try Gojiberry for Free! 

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

• AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
• Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
• Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
• Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
• Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

EVM Form Builder ‑ Custom Forms is a user-friendly app designed to create a wide variety of custom forms such as contact forms, registration forms, survey forms, and more. It offers an intuitive interface, easy customer support, and numerous features to enhance user experience.

• Versatility: Create multiple types of forms including registration, survey, and order forms customized to your needs.
• Intuitive Interface: Features a drag-and-drop functionality for easy form creation and setup.
• Conditional Logic: Incorporates conditional logic for creating dynamic and responsive forms.
• Comprehensive Dashboard: Manage all form entries in an organized dashboard, with options to receive entries via email.
• Multi-step Forms: Easily create and manage complex multi-step forms for detailed data collection.

The app is highly acclaimed for its exceptional ease of use and powerful functionality. Users consistently praise its adaptability and comprehensive feature set, which allows them to customize forms to their specific requirements seamlessly. Its robust customer support and straightforward interface further enhance the user experience, as evidenced by its positive reviews and high ratings.