Shopify Feedback and Survey Apps are pivotal tools for any business owner looking to enhance customer satisfaction and engagement. With the ecommerce industry's rapid growth, understanding your customers' needs has become more crucial than ever. Luckily, there are numerous free tools available that can help you gather crucial insights into your customers' shopping experiences. On this page, you'll find a curated list of top free feedback and survey apps for Shopify. These apps not only help in collecting valuable feedback but also streamline the survey process, making it easier to analyze responses. Embrace these tools to foster a more customer-centric approach in your Shopify store.
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The SK: Advanced Form Builder app allows users to create a variety of forms, from simple contact forms to complex booking and registration forms. It provides customizable templates and integrates seamlessly with popular tools like SMTP and Klaviyo. The app supports unlimited file storage and styling using custom CSS, making it a versatile solution for businesses looking to enhance their form-building processes.
Reviews highlight SK: Advanced Form Builder as an indispensable tool for streamlining form creation and enhancing user engagement. Users appreciate its ease of use, flexibility in customization, and excellent support. The app's ability to facilitate seamless integration with other platforms and customizable branding options adds significant value, making it highly recommended for businesses seeking efficient form-building solutions.
SEA Post Purchase Survey App simplifies the process of gaining actionable customer insights. Offering ready-to-use survey templates for post purchase events, NPS evaluations, and marketing attribution, it enables businesses to refine their marketing strategies effectively. Surveys are centralized for easy management, complemented by detailed poll tracking and dynamic analytics, helping identify reasons for checkout abandonment and improving customer engagement through strategic thank you page distributions.
This app is particularly praised for its user-friendly interface and being accessible for free, as highlighted by users. Even though some users wish for more customizable features, its ease-of-use and substantial free offerings make it a standout survey tool in the market.
SurveyFox Post Purchase Survey is a versatile tool designed to effortlessly create and customize surveys such as checkout, product, and exit surveys. It provides valuable insights, helps measure Net Promoter Score (NPS), and supports data-driven decisions to enhance customer satisfaction and loyalty. By using this app, businesses can highlight customer voices and identify growth opportunities.
SurveyFox Post Purchase Survey consistently receives positive reviews for its user-friendly interface, comprehensive customization options, and robust data analytics capabilities. Users appreciate its seamless integration with Shopify, which simplifies the survey deployment process and enhances customer interaction. The app is highly regarded for boosting customer satisfaction and providing actionable insights that drive business growth.
Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.
Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.
Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.
Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.
EVM Customer Testimonials app allows you to showcase all your customer testimonials in a stylish grid or slideshow format, enhancing customer trust by presenting feedback about your products and services. It offers easy customization and is supported by a responsive support team if needed.
The app is highly praised for its intuitive interface and seamless integration, making it easy for users to collect and showcase testimonials. Customers appreciate the variety of display options and the ability to customize testimonial presentations. The support team is often commended for their prompt and helpful responses, contributing to a smooth user experience.
Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.
The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.
Reputon Testimonials Slider app enhances site trust, reputation, and social proof by displaying client and product testimonials through varied widgets like photo, video, and feedback tools, integrating seamlessly into websites for a dynamic showcase.
The app's outstanding advantages include its ease of setup, visually appealing and clean layout for showcasing reviews, alongside efficient customer support, making it a user-friendly and affordable option for enhancing credibility through testimonials.
Asklayer Post Purchase Survey is a robust tool designed to enhance business decision-making by providing actionable customer feedback. It offers per-question reporting with in-app charts and the functionality to export raw data for personalized analysis. The app supports unlimited surveys with various question types and advanced features to obtain comprehensive answers.
Outstanding Advantages of the App: Asklayer Post Purchase Survey is praised for significantly improving response rates compared to other survey apps. Users appreciate the mind-blowing AI features and seamless integration with existing workflows and automations. The platform's strength in revenue attribution and its user-friendliness are notable, with reliable customer support that resolves issues quickly and effectively.
POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.
The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.
The Hulk NPS Post Purchase Survey app enables you to effortlessly create custom surveys like checkout, product, and exit surveys to measure your net promoter score and uncover customer insights. This tool is essential for improving customer satisfaction and loyalty by providing actionable data for informed decision-making.
Based on app reviews, customers appreciate its intuitive interface and how it seamlessly integrates into their workflow. The standout features like conditional logic and instant insights collection are frequently mentioned as significant advantages, contributing to an overall robust and effective tool for enhancing customer loyalty and satisfaction.
The MAG: Contact Form Builder app by MyAppGurus is a user-friendly tool designed to simplify data collection and enhance decision-making processes. It offers seamless customization and an intuitive interface to streamline the form-building experience for both merchants and customers, paving the way for enhanced business success.
The MAG: Contact Form Builder app has received outstanding reviews for its ease of use and integration capabilities, scoring a solid 5/5 for allowing businesses to create custom forms efficiently. Users appreciate the developer team's fast and responsive customer service, making it a reliable choice for achieving streamlined communication and data management.
KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.
KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.
Reveal: Customer Data & NPS by Omniconvert is a comprehensive app designed to enhance growth through improved acquisition, retention, and customer loyalty. It aids businesses in refining their models and employing advanced eCommerce strategies to achieve targets efficiently, enabling better decision-making.
Reviews highlight the app's outstanding advantages, emphasizing its intuitive interface and impactful analytics capabilities. Users appreciate its comprehensive insights, which have significantly contributed to better customer understanding and improved business strategies. The robust tools for segmentation and NPS tracking are particularly praised for enhancing customer engagement and satisfaction.
Testimonials Master is a powerful tool to showcase customer testimonials, helping build trust and boost sales by presenting existing customer feedback in a polished manner. With a user-friendly setup, it seamlessly integrates into your store to enhance credibility and encourage purchases.
The app has been praised for its simplistic yet effective functionality, with users appreciating its ability to elegantly display testimonials and the excellent customer support in personalizing the widget. It effectively enhances social proof on product pages, thus improving trust and engagement. Overall, it has received outstanding ratings for its reliability and contribution to boosting consumer confidence.
Ark ‑ Post Purchase Upsell is a powerful tool designed to instantly boost revenue by integrating upsell options directly into your checkout and thank you pages. It leverages conversion-focused funnels for post-purchase upsells and enables features like bundled sales and collecting customer data to maximize your sales potential.
Reviews for Ark ‑ Post Purchase Upsell highlight its simplicity and effectiveness in enhancing sales strategies. Users commend its powerful one-click upselling features, the intuitive interface of the drag-and-drop editor, and its seamless integration into existing checkout systems, all contributing to increased revenue and improved customer engagement.
Byte: Product Recommender Quiz is an innovative app designed to create personalized product recommender quizzes and post-purchase surveys, enhancing customer experiences. The no-code quiz builder simplifies the process, improving conversion rates and reducing returns. The app allows easy page customization, ensures a unique brand experience, and provides targeted recommendations through data analytics.
The app boasts outstanding advantages such as its highly accurate dynamic recommendation engine, which is crucial for businesses like online parts sellers, ensuring products are recommended accurately according to specific needs. Customers praise the app's adaptability and the exceptional support team, which is willing to make needed adjustments to meet specific business requirements. Overall, users appreciate the app's reliability and superior customer service.
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Bonus Tool: Understand the Why Behind Customer Actions with Gojiberry
While heatmaps, session replays, and funnel analytics help track what customers do on your Shopify store, they don’t always tell you why customers abandon carts, choose certain products, or complete purchases. That’s where Gojiberry comes in.
Gojiberry is a powerful Shopify survey and quiz tool that enables you to ask your customers directly through:
Post-Purchase Surveys – Understand why customers bought and what influenced their decisions.
Pre-Purchase Pop-Up Surveys – Gather insights before checkout to reduce abandonment.
Product Quizzes – Personalize the shopping experience and recommend the right products.
With Gojiberry’s beautifully designed and fully customizable surveys, Shopify merchants can collect valuable zero-party data and optimize their store based on actual customer feedback, not just behavioral tracking.
Combine Gojiberry with the store activity apps above for a full-circle approach: Track customer behavior + Ask them why + Optimize your store!
Try Gojiberry for Free!
UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.
App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.
EVM Form Builder ‑ Custom Forms is a user-friendly app designed to create a wide variety of custom forms such as contact forms, registration forms, survey forms, and more. It offers an intuitive interface, easy customer support, and numerous features to enhance user experience.
The app is highly acclaimed for its exceptional ease of use and powerful functionality. Users consistently praise its adaptability and comprehensive feature set, which allows them to customize forms to their specific requirements seamlessly. Its robust customer support and straightforward interface further enhance the user experience, as evidenced by its positive reviews and high ratings.
In conclusion, selecting from these top free Shopify feedback and survey apps can greatly impact your online store's success. By effectively utilizing feedback tools, you can gain deeper insights into customer preferences and improve their shopping experience. The right app can transform feedback into actionable strategies, paving the way for increased customer satisfaction and business growth. Don't miss the opportunity to leverage these tools in making informed decisions for your Shopify store. Start exploring today and watch your business thrive with enhanced customer engagement.