Shopify Feedback and Survey Apps are pivotal tools for any business owner looking to enhance customer satisfaction and engagement. With the ecommerce industry's rapid growth, understanding your customers' needs has become more crucial than ever. Luckily, there are numerous free tools available that can help you gather crucial insights into your customers' shopping experiences. On this page, you'll find a curated list of top free feedback and survey apps for Shopify. These apps not only help in collecting valuable feedback but also streamline the survey process, making it easier to analyze responses. Embrace these tools to foster a more customer-centric approach in your Shopify store.

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1,495 Reviews
Powerful Contact Form Builder cover

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.

  • Third-Party Integrations: Seamlessly integrates with popular applications like Mailchimp and Google Calendar for enhanced functionality.
  • Ease of Use: User-friendly interface allowing for easy form creation without the need for coding skills.
  • Custom Fields and Uploads: Offers extensive customization options including file and image uploads for registration forms.
  • Versatile Display Options: Easily place custom forms on any page, such as product, collection, cart, or homepage.
  • Responsive Support: Excellent customer support that is highly responsive and helpful in resolving any issues quickly.

Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.

247 Reviews
Reputon Testimonials Slider cover

Reputon Testimonials Slider app enhances site trust, reputation, and social proof by displaying client and product testimonials through varied widgets like photo, video, and feedback tools, integrating seamlessly into websites for a dynamic showcase.

  • Variety of Content Display: Showcases testimonials, photo, and video reviews from platforms like YouTube and TikTok.
  • Comprehensive Import Options: Allows import of reviews from multiple platforms including Yotpo, Aliexpress, Amazon, eBay, Etsy, Google, and Mercado Libre.
  • Customizable Design Options: Offers various styles such as sliders, cards, lists, carousels, and grids to fit your website's aesthetic.
  • User-Friendly Testimonial Collection: Provides customizable review request forms and a dedicated link for easy review gathering.
  • Easy Integration: Quickly embed testimonials using emails, websites, or QR codes.

The app's outstanding advantages include its ease of setup, visually appealing and clean layout for showcasing reviews, alongside efficient customer support, making it a user-friendly and affordable option for enhancing credibility through testimonials.

558 Reviews
qikify Contact Form Builder cover

Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.

  • Tailored form creation: Easily create custom forms for various purposes such as contact, wholesale, registration, and more.
  • Versatile form elements: Supports file upload, image choice, and other essential form elements.
  • Flexible display options: Display forms as a popup, bubble, or embedded form effortlessly.
  • Advanced features: Includes reCaptcha, conditional logic, form scheduling, and more for enhanced functionality.
  • Efficient submission tracking: Track form submissions in-app or via email with ease.

The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.

274 Reviews
Zigpoll Customer Surveys cover

Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.

  • Customizability: Fully customizable surveys that support multiple languages, allowing you to localize content effectively.
  • No-Code Setup: Easy, fast deployment of surveys on your site or through email/SMS without any coding requirements.
  • Integration: Seamless integration with Shopify and other marketing tools to enhance your ecommerce experience.
  • Data Insights: Utilize AI-powered analytics to gain valuable insights from zero-party data, driving optimized business decisions.
  • Advanced Features: Includes advanced post-purchase surveys and abandoned checkout campaigns to uncover pain points and recover carts.

Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.

EVM Customer Testimonials cover

EVM Customer Testimonials app allows you to showcase all your customer testimonials in a stylish grid or slideshow format, enhancing customer trust by presenting feedback about your products and services. It offers easy customization and is supported by a responsive support team if needed.

  • Testimonials Collection: Gather testimonials via website or email submission forms and manage them effectively.
  • Visual Display Options: Display testimonials in grid or slideshow styles with five premade templates.
  • Photo Reviews: Collect and display product photos from customers to enrich your testimonials.
  • Simple Moderation: Easily sort and manage testimonials from a user-friendly admin panel.
  • Customer Support: Access to a dedicated support team for assistance and customization needs.

The app is highly praised for its intuitive interface and seamless integration, making it easy for users to collect and showcase testimonials. Customers appreciate the variety of display options and the ability to customize testimonial presentations. The support team is often commended for their prompt and helpful responses, contributing to a smooth user experience.

By HulkApps.com

  • $9.9-$19.9 / Month
1,330 Reviews
Hulk Form Builder cover

Hulk Form Builder is a versatile app that allows users to design simple or complex forms for their online stores. It offers a variety of form types, seamless workflow, compatibility with the latest themes, and features such as Google reCaptcha to protect against spam submissions. The app is user-friendly, visually appealing, and fully mobile responsive, allowing extensive customization and UTM tracking.

  • Variety of Form Types: Offers both basic and complex forms to suit diverse business needs.
  • Seamless Integration: Compatible with the latest store themes, ensuring smooth operation and attractive presentation.
  • Customizable Design: Allows customization of every aspect of the form to match the store’s aesthetic.
  • Advanced Protection: Incorporates Google reCaptcha to prevent fake submissions and enhance security.
  • Mobile Responsiveness: Fully responsive design ensures excellent performance across all devices.

Based on numerous positive reviews, Hulk Form Builder stands out for its exceptional customer service, intuitive interface, and extensive customization options. Users appreciate the app's professional and responsive support team, which provides quick and effective assistance—often with personalized guidance. The app's ability to offer unlimited fields and conditional logic, coupled with seamless integration and superb customization possibilities, makes it a top choice for businesses seeking efficient form-building solutions.

Hulk NPS Post Purchase Survey cover

The Hulk NPS Post Purchase Survey app enables you to effortlessly create custom surveys like checkout, product, and exit surveys to measure your net promoter score and uncover customer insights. This tool is essential for improving customer satisfaction and loyalty by providing actionable data for informed decision-making.

  • One-click installation: Easily set up the app with a single click, allowing for immediate tracking of customer feedback.
  • Quick insights collection: Gather valuable customer insights in less than 30 seconds, ensuring swift customer satisfaction assessment.
  • Embedded surveys: Integrate post-purchase surveys directly into the Thank You page to significantly boost response rates.
  • Analytics dashboard: Utilize an advanced analytics dashboard to rapidly respond to customer feedback.
  • Conditional Logic surveys: Create dynamic surveys using conditional logic to tailor questions based on previous responses.

Based on app reviews, customers appreciate its intuitive interface and how it seamlessly integrates into their workflow. The standout features like conditional logic and instant insights collection are frequently mentioned as significant advantages, contributing to an overall robust and effective tool for enhancing customer loyalty and satisfaction.

63 Reviews
KNO Post Purchase Surveys cover

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

  • Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
  • Pre-built Templates: Access a library of customizable survey templates for quick implementation.
  • Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
  • Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
  • Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

103 Reviews
POWR: Customer Survey | Poll cover

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

  • Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
  • Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
  • Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
  • Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
  • Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Reveal: Customer Data & NPS cover

Reveal: Customer Data & NPS by Omniconvert is a comprehensive app designed to enhance growth through improved acquisition, retention, and customer loyalty. It aids businesses in refining their models and employing advanced eCommerce strategies to achieve targets efficiently, enabling better decision-making.

  • Dynamic Audience Builder: Enhances advertising campaigns on platforms like Meta and Google using RFM analytics.
  • RFM Customer Segmentation: Allows businesses to identify and manage their best and worst clients with tailored strategies.
  • Automated NPS Tool: Provides real-time alerts and insights to refine the customer journey and improve satisfaction.
  • Buying Habits Reports: Analyses to pinpoint top and underperforming product SKUs through Customer Lifetime Value (CLV).
  • Advanced Reporting: Tracks crucial metrics to help businesses become more customer-centric.

Reviews highlight the app's outstanding advantages, emphasizing its intuitive interface and impactful analytics capabilities. Users appreciate its comprehensive insights, which have significantly contributed to better customer understanding and improved business strategies. The robust tools for segmentation and NPS tracking are particularly praised for enhancing customer engagement and satisfaction.

By cloud1galaxy

  • $3.99-$7.99 / Month
97 Reviews
Testimonials Master cover

Testimonials Master is a powerful tool to showcase customer testimonials, helping build trust and boost sales by presenting existing customer feedback in a polished manner. With a user-friendly setup, it seamlessly integrates into your store to enhance credibility and encourage purchases.

  • Quick Setup: A straightforward 1-click install lets you get started in less than 30 seconds, making it hassle-free to showcase testimonials.
  • Variety of Display Options: Offers grid or slider views to present testimonials in the style that best suits your design needs.
  • Diverse Styles: Choose from 5 different testimonial styles to perfectly align with your brand's aesthetics.
  • Front-end Submission Form: Collect new testimonials directly from customers using an easy-to-navigate submission form.
  • Customizable Color Options: Customize text colors to seamlessly match your existing theme style for consistent branding.

The app has been praised for its simplistic yet effective functionality, with users appreciating its ability to elegantly display testimonials and the excellent customer support in personalizing the widget. It effectively enhances social proof on product pages, thus improving trust and engagement. Overall, it has received outstanding ratings for its reliability and contribution to boosting consumer confidence.

66 Reviews
Ark ‑ Post Purchase Upsell cover

Ark ‑ Post Purchase Upsell is a powerful tool designed to instantly boost revenue by integrating upsell options directly into your checkout and thank you pages. It leverages conversion-focused funnels for post-purchase upsells and enables features like bundled sales and collecting customer data to maximize your sales potential.

  • One-Click Upsells: Simplifies the upsell process by allowing customers to make additional purchases with a single click, enhancing the shopping experience and increasing average order value (AOV).
  • Customizable Upsell Funnels: Provides tailored funnels focused on post-purchase conversions, helping boost customer conversion rates (CVR) significantly.
  • Recharge Checkout & Thank You Pages: Enhances these critical pages by incorporating features such as birthday collection, surveys, and multiple upsell opportunities.
  • Drag & Drop Editor: Offers an intuitive drag-and-drop interface to easily build and manage an effective checkout upsell strategy, minimizing setup time and complexity.
  • Advanced Segmentation: Utilizes Selleasy segmentation to trigger personalized bundle upsells and cross-sell opportunities effectively.

Reviews for Ark ‑ Post Purchase Upsell highlight its simplicity and effectiveness in enhancing sales strategies. Users commend its powerful one-click upselling features, the intuitive interface of the drag-and-drop editor, and its seamless integration into existing checkout systems, all contributing to increased revenue and improved customer engagement.

(3.6/5)
33 Reviews
Debutify Product Reviews & QA cover

Debutify Product Reviews & QA is an app designed to enhance your brand's credibility by leveraging customer feedback. It enables you to request, collect, and display photo and video reviews in a customizable manner that aligns with your brand's aesthetics. This app gives you control over your reviews, showcasing only the best to guide future customers while maintaining your brand's reputation.

  • Customizable Widgets: Display your reviews in beautifully styled widgets that can be tailored to match your brand's look and feel.
  • Automated Review Requests: Send personalized and automated email requests to gather customer reviews effortlessly.
  • Photo and Video Reviews: Collect and showcase media-rich reviews, enhancing engagement and credibility through visual content.
  • Review Importing: Easily import reviews from other platforms to consolidate feedback and showcase it effectively.
  • Social Media Sharing: Share your best reviews on social media to drive organic traffic and build authentic brand credibility.

Outstanding advantages of the app, as highlighted by user reviews, include its user-friendly interface for managing reviews, the seamless integration with existing platforms, and the impactful increase in customer engagement and conversion rates due to visually appealing and credible feedback displays.

Centous ‑ Testimony Reviews cover

Centous ‑ Testimony Reviews is an essential tool for building trust with your customers by showcasing authentic customer reviews as social proof. The app allows you to effortlessly collect, display, and manage testimonials directly from your website with customizable layouts that align with your brand's style.

  • Modern Layouts: Display customer testimonials with contemporary layouts that match your theme and branding.
  • On-Site Collection: Collect customer testimonials directly from your website to streamline the review gathering process.
  • Unlimited Widgets: Create and display unlimited testimonial widgets across your store for enhanced customer engagement.
  • Versatile Formats: Showcase testimonials in various formats like slider, grid, and list to suit your design preferences.
  • Import/Export Functionality: Easily import and export testimonials in any widget, simplifying testimonial management.

Centous ‑ Testimony Reviews has received high praise from users for its intuitive design and seamless integration with existing store layouts. Users appreciate the app's versatility in displaying testimonials and the ease with which they can gather and manage customer reviews directly from their website, significantly enhancing their online credibility and trustworthiness.

UserLoop Post Purchase Surveys cover

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

  • AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
  • Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
  • Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
  • Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
  • Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

298 Reviews
Hulk Contact Us Form cover

The Hulk Contact Us Form app by HulkApps is a versatile and customizable form builder designed to integrate seamlessly with your store's theme. It allows for professional form creation with responsive design and includes features like auto-responders and entry tracking.

  • Customizable Fields: Easily tailor your contact forms with six customizable fields to suit your store's needs.
  • reCAPTCHA Protection: Built-in reCAPTCHA to safeguard against spam and malicious abuse.
  • Effortless Form Integration: Simplifies adding professional contact forms directly to your contact page.
  • Data Tracking & Exporting: Tracks all form submissions in a single-step database and allows for easy data export in a date-sorted format.
  • Auto-Responders: Automatically send confirmation emails to customers after form submissions.

Based on the app's reviews, users frequently commend its ease of use, robust customization options, and effective spam prevention features. Many appreciate the seamless integration with store themes and the efficient auto-responder setup that enhances customer interaction and service quality.

46 Reviews
Neowauk ‑ Survey, Quiz, Wheel cover

Neowauk ‑ Survey, Quiz, Wheel is a versatile app designed to enhance customer interaction through gamified popups. It allows you to capture leads, collect feedback, conduct product quizzes, and more, with a range of customizable templates and an intuitive WYSIWYG editor.

  • Gamified Popups: Create engaging popups that can capture leads, gather feedback, and promote interaction.
  • Product Recommendation Quiz: Help customers discover suitable products with tailored quizzes.
  • Interactive Games: Add Spin and Wins, Flip Games, and Scratch and Win to boost customer engagement.
  • Customizable Templates: Access a variety of templates for different popup types, fully customizable through a user-friendly editor.
  • Conditional Logic: Utilize logical paths to personalize survey or quiz questions based on user responses.

According to user reviews, Neowauk stands out for its intuitive ease of use and effectiveness in increasing customer engagement. Users praise the variety of customizable options and report noticeable improvements in lead generation and customer interaction.

8 Reviews
Nerdy Form Builder cover

Nerdy Form Builder is a powerful tool for e-commerce merchants, providing an effortless way to create engaging and customizable forms. These forms range from detailed customer surveys to simple contact forms, allowing businesses to collect valuable data, improve user interaction, and make informed decisions based on customer needs.

  • Customizable Forms: Easily create engaging and tailored forms that suit your business requirements, enhancing user interaction.
  • Email Notifications: Customize email notifications and set up auto-responder emails for efficient communication when a form is submitted.
  • Multistep Forms: Create multistep forms and utilize conditional logic to improve user experience and gather detailed information.
  • File Uploads: Allow users to upload files and seamlessly attach them to notification emails for better data management.

Outstanding reviews highlight Nerdy Form Builder's excellent support team, who promptly address and resolve any issues, ensuring a perfectly functional and reliable experience. Rated 5/5 for its efficiency and effectiveness, the app is highly recommended by its users.

Cruxtab Form Builder cover

Cruxtab Form Builder is a powerful tool designed for Shopify users to create custom forms effortlessly, enhancing customer interaction and streamlining data collection with its intuitive interface and automated features.

  • Custom Form Creation: Easily design personalized forms to meet specific business needs without any coding knowledge.
  • Intuitive Design Interface: User-friendly interface allows for a seamless form creation experience, optimizing productivity.
  • Instant Email Notifications: Automatically receive email alerts whenever customers submit a form, ensuring timely responses.
  • Response Storage: Efficiently stores customer responses for easy access and organization.
  • Design Flexibility: Offers a range of customizable options to suit diverse business requirements and branding styles.

Based on app reviews, users have highlighted the outstanding ease of customization and integration, praising the platform for significantly improving customer communication and data management. The app is noted for its reliability in notification services and has become an indispensable part of many users' e-commerce operations.

4 Reviews
Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

In conclusion, selecting from these top free Shopify feedback and survey apps can greatly impact your online store's success. By effectively utilizing feedback tools, you can gain deeper insights into customer preferences and improve their shopping experience. The right app can transform feedback into actionable strategies, paving the way for increased customer satisfaction and business growth. Don't miss the opportunity to leverage these tools in making informed decisions for your Shopify store. Start exploring today and watch your business thrive with enhanced customer engagement.

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