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9.1
SurveyFox: Email & SMS Surveys logo

SurveyFox: Email & SMS Surveys

$9-$149

/ Month
Free plan available 1 Days Free Trial

Effortlessly gather product insights and feedback with ease.

Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
7 Reviews
9.1

About SurveyFox: Email & SMS Surveys

Launched Sep 04, 2024

Categories

Built by SurveyFox Corp.

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Introduction Video

Description

Post-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Send surveys via Email & SMS to boost response rates and reach more customers.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Customizable surveys: Allows merchants to tailor surveys to their specific needs
  • Displayed on thank you page: Ensures high visibility and timely feedback capture
  • Deeper insights: Provides better understanding of customer behavior
  • Supports feedback collection at key touchpoints: Identifies crucial moments for feedback
  • Response segmentation: Enables targeted response strategies
  • Data export: Facilitates detailed analysis through XLSX file exports
  • Unlimited responses: No limit on the number of survey responses that can be collected

Cons

  • Limited to thank you page: May not capture feedback from other parts of the customer journey
  • Dependency on manual export for analysis: May require extra steps for in-depth analysis

Top Helpful Reviews

SNT MART

May 22, 2025  on Shopify

Excellent app! We use it for checkout and onsite surveys with custom targeting options, and everything runs smoothly. If we ever encounter an issue or need a new feature, Bhanu is always available and quick to help. The support is truly outstanding. I highly recommend this app.

Shaheen Mart

May 20, 2025  on Shopify

Amazing app with tons of potential. Among many other things, Surveyfox enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Bhanu as well.

Style mart

May 19, 2025  on Shopify

This app delivers exactly as promised—and then some. It offers more features than comparable tools and is priced more competitively. I was initially concerned that support might suffer because of that, but Bhanu, the founder, has been incredibly responsive and hands-on. He’s replied to every email within a day and is even open to customizing the app to fit specific business needs. If you’re looking for better attribution or want to collect customer data seamlessly, I highly recommend giving this app a try.

Click Beauty

Oct 05, 2024  on Shopify

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Daliy Deals

Oct 05, 2024  on Shopify

My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.

Elegance Couture

Oct 05, 2024  on Shopify

Fantastic app! We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.   

Bella Jewels

Oct 05, 2024  on Shopify

Bhanu reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!    

Brand Look

Oct 04, 2024  on Shopify

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.    

Tail Waggers Shop

Oct 03, 2024  on Shopify

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask. App works flawlessly, with the great support I got from Bhanu, I expect great results.

Chic Charm

Oct 03, 2024  on Shopify

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help

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