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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices

Post-purchase page widget for survey, ratings, richtext & more Show more

Thankify: Smart Thank You Page is designed to transform your store's Thank You page into a powerhouse for customer engagement and satisfaction. This app enables you to personalize post-purchase interactions by integrating customized widgets that gather valuable feedback and showcase relevant products, paving the way for repeat sales. With its user-friendly setup, Thankify makes it easy to turn a simple Thank You page into a strategic opportunity for growth. You can fill the engagement gap with post-purchase surveys, gaining deeper insights into customer feedback. Additionally, Thankify helps expand your network with a social media followers widget and effortlessly generates product recommendations for upselling, ensuring your store maximizes its potential after every sale.
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Product recommendations
Custom thank you
Survey integration
Ratings collection
Rich text widgets
Social media widget

跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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数据报表
订单管理
客户管理
渠道管理
Ai自动回复
多语种翻译

Boost Your Sales With Photo Reviews And Fully Animated Widgets Show more

Product Reviews ‑ Squadkin is a powerful tool designed to enhance your e-commerce platform by integrating a multilingual frontend product reviews system. This app allows you to schedule automatic review request emails right from the moment an order is created, helping you gather valuable customer feedback effortlessly. By collecting reviews with photos, you can significantly boost your store's conversion rates while displaying trust badges on product pages to enhance credibility. Easily showcase reviews and user-generated content with customizable widgets, contributing to a dynamic and engaging shopping experience. The app is optimized for SEO, including Google SEO integration and reviews with rich snippets, ensuring your reviews improve your store's search engine visibility. Import reviews from various platforms with just a single click, making it simple to consolidate feedback. With custom email templates, unlimited review requests, and the flexibility to display reviews in different layouts, Product Reviews ‑ Squadkin is designed to elevate your store's reputation and customer trust.
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Multilingual support
Customizable widgets
Trust badges
Photo reviews
Automated emails
Custom templates
  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Customer segmentation
Real-time dashboard
Survey templates
Automatic surveys
Customer loyalty measurement
Pain point analysis
  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
  • Free Plan Available
1 Reviews

Understand your customers and deliver the quality they deserve Show more

Echo Sphere is an intuitive app designed to seamlessly gather customer feedback, helping businesses enhance their understanding of user needs. Its user-friendly and clean interface encourages more customers to leave feedback, increasing the volume and quality of insights received. The app allows integration across multiple pages, ensuring a broad reach and comprehensive collection of user opinions. By organizing feedback into categories, Echo Sphere enables businesses to quickly grasp the pulse of their customer base, empowering them to make data-driven decisions. This thoughtful design provides all necessary context to act effectively on customer inputs. Ultimately, Echo Sphere helps convert anonymous visitors into loyal customers, driving increased revenue and customer satisfaction.
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User-friendly design
Gather customer feedback
Integrate on multiple pages
Categorize feedback insights
Actionable feedback context

Let customers talk to you in WhatsApp Show more

YSD Sticky WhatsApp Icon is designed for businesses seeking to enhance customer interaction through easy access to WhatsApp. This app allows you to display a prominent WhatsApp icon at the bottom of your website, enabling seamless communication with your customers at the click of a button. The highly visible chat button can be customized in color and positioned anywhere you find optimal for customer engagement. The user-friendly setup requires no coding skills, making it an accessible tool for all business owners. By facilitating direct and convenient communication, the app helps improve customer service and fosters stronger connections with your audience. Elevate your customer interaction with this simple yet effective solution.
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Easy installation
Customizable button
Whatsapp icon
Easy chat
Position freely
  • $39-$99 / Month
  • Free Plan Available
  • 5 Days Free Trial

Create unlimited surveys and get your visitors' feedbacks. Show more

Survey Honey for Shopify is a user-friendly app designed to simplify and enhance data collection for merchants. Whether you're seeking insights, leads, or conducting market research, this app offers a streamlined survey process with easy setup and seamless embed integration. Featuring over 20 types of survey questions—including Star Rating, Ranking, Matrix, and NPS—the app supports unlimited surveys, questions, and answers, allowing for comprehensive data gathering. You can choose between single-page and multi-page surveys, and even integrate payment processing for paid surveys. Designed with a mobile-friendly, responsive interface, Survey Honey ensures a smooth user experience, even accommodating anonymous surveys in compliance with GDPR. With advanced features like conditional results, logic jumps, email notifications, and analytical charts, Survey Honey is a robust tool for turning data into actionable insights.
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Unlimited submissions
20+ question types
Unlimited surveys
Single-page surveys
Multi-page surveys
Paid survey options
  • Free Plan Available
(1/5)
1 Reviews

Satisfaction surveys, get your customers feedback Show more

QServus is a versatile survey creation app designed to seamlessly fit the needs of your business. With QServus, you can effortlessly design tailored surveys and control the timing of their distribution to your customers. Gain valuable insights with the app’s real-time results feature, allowing you to swiftly analyze feedback as it comes in. This enables you to make data-driven decisions based on the opinions of your clients and refine your business strategies accordingly. QServus provides an intuitive interface that makes survey creation and analysis straightforward, empowering businesses to foster better customer engagement and satisfaction. Take advantage of QServus to not only gather feedback but to act on it effectively, driving growth and improvement.
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Real-time feedback
Easy surveys
Analyze results

Instant feedback app for Shopify: refine products, boost marketing strategies. Show more

Questify: Post Purchase Survey is a powerful tool designed to capture valuable customer feedback immediately after a sale, right on the thank-you page. This app allows merchants to gain insights into customer preferences, helping them refine their products and improve customer experiences. By enabling data-driven decisions, Questify supports businesses in optimizing their ad campaigns and marketing strategies. Fully integrated with Shopify, it offers an easy-to-use interface for real-time feedback collection. Merchants can benefit from advanced analytics for actionable insights, along with the ability to create unlimited survey questions to gather comprehensive feedback. With full Hebrew language support, Questify caters to a diverse audience, offering both single-response and open-ended question formats for more nuanced customer insights.
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Multi-language support
Advanced analytics
Seamless shopify integration
Real-time insights
Instant feedback collection
Unlimited survey questions

Summary: Engaging and retaining customers is pivotal for any e-commerce business, and Shopify feedback and survey apps are invaluable tools to achieve this. These apps help streamline your operations by efficiently gathering customer insights and feedback. Ultimately, understanding customer preferences enhances their experience and fosters loyalty, which is vital for sustainable growth. By integrating these apps, businesses can make informed decisions and prioritize customer satisfaction, driving long-term success.

Call-to-Action: Dive into our meticulously curated list of Shopify feedback and survey apps to discover the perfect fit for your business. Elevate your customer interactions and let these tools guide you towards enhanced engagement and growth.

Frequently Asked Questions (FAQ)

1. What are Shopify feedback and survey apps?

Shopify feedback and survey apps are tools integrated into your online store to collect and analyze customer feedback, helping you understand their preferences and enhance their shopping experience.

2. How can these apps improve my e-commerce business?

These apps offer insights into customer satisfaction and behavior, allowing you to make data-driven decisions, enhance customer service, and increase retention rates, leading to improved long-term business growth.

3. Are there any specific features to look for in these apps?

Look for features such as customizable templates, multi-channel feedback collection, real-time reporting, integration with other Shopify apps, and user-friendly interfaces.

4. How do these apps ensure customer data privacy?

These apps usually comply with data protection regulations such as GDPR. Always check their data privacy policies and opt for those with secure data-handling processes.

5. Can feedback and survey apps be integrated with other tools?

Yes, many feedback and survey apps can integrate with CRM systems, email marketing tools, and other e-commerce software to provide a comprehensive view of customer interactions and insights.

6. Do I need technical knowledge to set up these apps?

Most apps are designed with user-friendliness in mind, requiring minimal technical knowledge. Thorough documentation and support are usually provided for easy setup.

7. How often should I conduct surveys and request feedback?

It depends on your business needs, but regular intervals such as post-purchase or every quarter are recommended to keep customer insights current and actionable.

8. What is the cost range for Shopify feedback and survey apps?

Prices can vary from free to a monthly subscription model, often depending on the range of features and level of customer support offered.

9. Can feedback from these apps help with product development?

Absolutely, customer feedback can provide valuable insights into what features or products customers are looking for, thereby guiding product development and enhancements.

10. Will using these apps increase my store's operational load?

While these apps add an additional layer of insight, they are designed to streamline operations through automation, which could ultimately reduce workload and improve efficiency.

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