In the ever-evolving world of e-commerce, understanding customer opinions and feedback is vital for business growth. With Shopify Feedback and Survey Apps, store owners can glean valuable insights from their customers, helping to enhance user experience and boost sales. This curated list of top 20 apps provides a diverse range of feedback tools designed to meet various business needs. Whether you need simple polling solutions or comprehensive survey instruments, these feedback and survey apps for Shopify are equipped to deliver actionable data. Discover the perfect tool that aligns with your store's objectives and gain the competitive edge you seek. Dive into our list and explore which app best suits your business strategy today!

Send this list to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.
1,495 Reviews
Powerful Contact Form Builder cover

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.

  • Third-Party Integrations: Seamlessly integrates with popular applications like Mailchimp and Google Calendar for enhanced functionality.
  • Ease of Use: User-friendly interface allowing for easy form creation without the need for coding skills.
  • Custom Fields and Uploads: Offers extensive customization options including file and image uploads for registration forms.
  • Versatile Display Options: Easily place custom forms on any page, such as product, collection, cart, or homepage.
  • Responsive Support: Excellent customer support that is highly responsive and helpful in resolving any issues quickly.

Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.

247 Reviews
Reputon Testimonials Slider cover

Reputon Testimonials Slider app enhances site trust, reputation, and social proof by displaying client and product testimonials through varied widgets like photo, video, and feedback tools, integrating seamlessly into websites for a dynamic showcase.

  • Variety of Content Display: Showcases testimonials, photo, and video reviews from platforms like YouTube and TikTok.
  • Comprehensive Import Options: Allows import of reviews from multiple platforms including Yotpo, Aliexpress, Amazon, eBay, Etsy, Google, and Mercado Libre.
  • Customizable Design Options: Offers various styles such as sliders, cards, lists, carousels, and grids to fit your website's aesthetic.
  • User-Friendly Testimonial Collection: Provides customizable review request forms and a dedicated link for easy review gathering.
  • Easy Integration: Quickly embed testimonials using emails, websites, or QR codes.

The app's outstanding advantages include its ease of setup, visually appealing and clean layout for showcasing reviews, alongside efficient customer support, making it a user-friendly and affordable option for enhancing credibility through testimonials.

558 Reviews
qikify Contact Form Builder cover

Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.

  • Tailored form creation: Easily create custom forms for various purposes such as contact, wholesale, registration, and more.
  • Versatile form elements: Supports file upload, image choice, and other essential form elements.
  • Flexible display options: Display forms as a popup, bubble, or embedded form effortlessly.
  • Advanced features: Includes reCaptcha, conditional logic, form scheduling, and more for enhanced functionality.
  • Efficient submission tracking: Track form submissions in-app or via email with ease.

The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.

274 Reviews
Zigpoll Customer Surveys cover

Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.

  • Customizability: Fully customizable surveys that support multiple languages, allowing you to localize content effectively.
  • No-Code Setup: Easy, fast deployment of surveys on your site or through email/SMS without any coding requirements.
  • Integration: Seamless integration with Shopify and other marketing tools to enhance your ecommerce experience.
  • Data Insights: Utilize AI-powered analytics to gain valuable insights from zero-party data, driving optimized business decisions.
  • Advanced Features: Includes advanced post-purchase surveys and abandoned checkout campaigns to uncover pain points and recover carts.

Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.

EVM Customer Testimonials cover

EVM Customer Testimonials app allows you to showcase all your customer testimonials in a stylish grid or slideshow format, enhancing customer trust by presenting feedback about your products and services. It offers easy customization and is supported by a responsive support team if needed.

  • Testimonials Collection: Gather testimonials via website or email submission forms and manage them effectively.
  • Visual Display Options: Display testimonials in grid or slideshow styles with five premade templates.
  • Photo Reviews: Collect and display product photos from customers to enrich your testimonials.
  • Simple Moderation: Easily sort and manage testimonials from a user-friendly admin panel.
  • Customer Support: Access to a dedicated support team for assistance and customization needs.

The app is highly praised for its intuitive interface and seamless integration, making it easy for users to collect and showcase testimonials. Customers appreciate the variety of display options and the ability to customize testimonial presentations. The support team is often commended for their prompt and helpful responses, contributing to a smooth user experience.

188 Reviews
Reputon Etsy Reviews cover

Reputon Etsy Reviews app for Shopify helps you boost site trust, reputation, and social proof easily by integrating Etsy reviews. Increase earnings with the Etsy 4% Share and Save link, and add reviews to your website with one click, all without any coding.

  • Easy Integration: Quickly add Etsy reviews to your Shopify store in one click with no coding required.
  • Flexible Display Options: Choose from badges, carousels, grids, and more to showcase reviews in styles that suit your store.
  • Comprehensive Import & Export: Effortlessly import and export reviews and testimonials to build trust with potential customers.
  • Support for Etsy 4% Share and Save: Leverage the Etsy 4% Share and Save link to enhance sales opportunities from reviews.
  • New Display Feature: Showcase specific product reviews directly from Etsy on your Shopify store.

The User-friendly interface makes it incredibly easy to take your shop to a new level, evidenced by top ratings for its accessibility and efficient customer service. Reviewers particularly highlight the app’s simplicity and the responsive support they receive.

186 Reviews
Fairing: Post Purchase Surveys cover

Fairing: Post Purchase Surveys is a powerful tool that provides you with actionable insights in a rapidly efficient manner. It allows you to deploy attribution survey questions within post-purchase experiences, offering valuable data on customer behavior and preferences. With its robust analytics and integrations, you can gain deeper understanding and improve your return on investment (ROI).

  • Attribution Surveys: Deploy questions within the post-purchase experience and append responses to your customer’s order to track effectiveness across various channels like Meta, TikTok, Snap, and more.
  • Integration Capabilities: Seamlessly integrates with popular tools like Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, enhancing data management and utilization.
  • Template Library: Offers over 25 pre-built post-purchase survey questions, streamlining the process of gaining insightful feedback from customers.
  • Shopify Compatibility: Certified for Shopify Plus, compatible with Shopify's Order Status & Thank You Page Checkout Extensions for a smooth user experience.
  • Advanced Targeting: Allows targeting of survey questions based on customer behavior such as new versus returning customers, product purchased, etc.

Fairing stands out as an essential tool for businesses looking to deepen their understanding of customer acquisition and behavior. Users praise its ease of use combined with sophisticated features, robust analytics, and constant updates that enhance its capabilities. The excellent customer support and seamless integration with existing systems are frequently highlighted, making it a highly recommended solution for businesses of all sizes.

Grapevine Post Purchase Survey cover

Grapevine Post Purchase Survey is a powerful tool that provides valuable insights through customer surveys, enabling businesses to make informed, data-driven marketing and operational decisions. It helps optimize marketing spend by identifying top-performing channels and allows delivery of satisfaction surveys throughout the customer journey while collecting important zero-party data.

  • Optimize your marketing spend: Discover attribution insights that drive business growth by identifying high-performing marketing channels.
  • Multiple survey types: Offers a variety of survey types, including fixed response, freeform text, and Net Promoter Score (NPS) surveys.
  • Simple set-up: Features an intuitive user interface supported by a dedicated support team to ensure easy implementation.
  • Unlimited surveys and responses: Allows unlimited data collection to gather valuable zero-party insights from customers.
  • Your survey, your way: Fully customizable with no Grapevine branding, providing flexibility in survey design.

Grapevine Post Purchase Survey stands out for its simplicity, easy setup, and powerful data collection capabilities. Users consistently praise its intuitive user experience and stellar customer support, emphasizing the attentiveness and expertise of the support team. It seamlessly integrates with Shopify, and its fair pricing makes it an invaluable tool for gathering insightful customer feedback.

By HulkApps.com

  • $9.9-$19.9 / Month
1,330 Reviews
Hulk Form Builder cover

Hulk Form Builder is a versatile app that allows users to design simple or complex forms for their online stores. It offers a variety of form types, seamless workflow, compatibility with the latest themes, and features such as Google reCaptcha to protect against spam submissions. The app is user-friendly, visually appealing, and fully mobile responsive, allowing extensive customization and UTM tracking.

  • Variety of Form Types: Offers both basic and complex forms to suit diverse business needs.
  • Seamless Integration: Compatible with the latest store themes, ensuring smooth operation and attractive presentation.
  • Customizable Design: Allows customization of every aspect of the form to match the store’s aesthetic.
  • Advanced Protection: Incorporates Google reCaptcha to prevent fake submissions and enhance security.
  • Mobile Responsiveness: Fully responsive design ensures excellent performance across all devices.

Based on numerous positive reviews, Hulk Form Builder stands out for its exceptional customer service, intuitive interface, and extensive customization options. Users appreciate the app's professional and responsive support team, which provides quick and effective assistance—often with personalized guidance. The app's ability to offer unlimited fields and conditional logic, coupled with seamless integration and superb customization possibilities, makes it a top choice for businesses seeking efficient form-building solutions.

Hulk NPS Post Purchase Survey cover

The Hulk NPS Post Purchase Survey app enables you to effortlessly create custom surveys like checkout, product, and exit surveys to measure your net promoter score and uncover customer insights. This tool is essential for improving customer satisfaction and loyalty by providing actionable data for informed decision-making.

  • One-click installation: Easily set up the app with a single click, allowing for immediate tracking of customer feedback.
  • Quick insights collection: Gather valuable customer insights in less than 30 seconds, ensuring swift customer satisfaction assessment.
  • Embedded surveys: Integrate post-purchase surveys directly into the Thank You page to significantly boost response rates.
  • Analytics dashboard: Utilize an advanced analytics dashboard to rapidly respond to customer feedback.
  • Conditional Logic surveys: Create dynamic surveys using conditional logic to tailor questions based on previous responses.

Based on app reviews, customers appreciate its intuitive interface and how it seamlessly integrates into their workflow. The standout features like conditional logic and instant insights collection are frequently mentioned as significant advantages, contributing to an overall robust and effective tool for enhancing customer loyalty and satisfaction.

63 Reviews
KNO Post Purchase Surveys cover

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

  • Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
  • Pre-built Templates: Access a library of customizable survey templates for quick implementation.
  • Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
  • Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
  • Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

MAG: Contact Form Builder cover

The MAG: Contact Form Builder app by MyAppGurus is a user-friendly tool designed to simplify data collection and enhance decision-making processes. It offers seamless customization and an intuitive interface to streamline the form-building experience for both merchants and customers, paving the way for enhanced business success.

  • Effortless Form Modification: Modify and delete forms effortlessly to suit your business needs, ensuring flexibility and adaptability.
  • Intuitive Drag and Drop: Admins can create forms effortlessly by dragging and dropping form fields, simplifying the design process.
  • Seamless Email Template Management: Admins can manage email templates seamlessly for efficient and effective communication.
  • Multilingual Support: Break language barriers and expand your reach with built-in multilingual support, enhancing accessibility.

The MAG: Contact Form Builder app has received outstanding reviews for its ease of use and integration capabilities, scoring a solid 5/5 for allowing businesses to create custom forms efficiently. Users appreciate the developer team's fast and responsive customer service, making it a reliable choice for achieving streamlined communication and data management.

16 Reviews
Byte: Product Recommender Quiz cover

Byte: Product Recommender Quiz is an innovative app designed to create personalized product recommender quizzes and post-purchase surveys, enhancing customer experiences. The no-code quiz builder simplifies the process, improving conversion rates and reducing returns. The app allows easy page customization, ensures a unique brand experience, and provides targeted recommendations through data analytics.

  • No-Code Quiz Builder: Easily create personalized quizzes and surveys without requiring any coding skills.
  • Customizable Pages: Enhance the user experience by tailoring pages using text, images, and data collection features, including email.
  • Conditional Logic: Utilize jump logic rules to guide users towards desired outcomes, aiding in upselling and product recommendations.
  • Zero-Party Data Collection: Collect valuable data through quizzes and surveys to make precise, targeted product recommendations.
  • Integration and Templates: Integrates with Klaviyo and comes with ready-to-use templates for gathering and analyzing data.

The app boasts outstanding advantages such as its highly accurate dynamic recommendation engine, which is crucial for businesses like online parts sellers, ensuring products are recommended accurately according to specific needs. Customers praise the app's adaptability and the exceptional support team, which is willing to make needed adjustments to meet specific business requirements. Overall, users appreciate the app's reliability and superior customer service.

103 Reviews
POWR: Customer Survey | Poll cover

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

  • Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
  • Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
  • Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
  • Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
  • Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Reveal: Customer Data & NPS cover

Reveal: Customer Data & NPS by Omniconvert is a comprehensive app designed to enhance growth through improved acquisition, retention, and customer loyalty. It aids businesses in refining their models and employing advanced eCommerce strategies to achieve targets efficiently, enabling better decision-making.

  • Dynamic Audience Builder: Enhances advertising campaigns on platforms like Meta and Google using RFM analytics.
  • RFM Customer Segmentation: Allows businesses to identify and manage their best and worst clients with tailored strategies.
  • Automated NPS Tool: Provides real-time alerts and insights to refine the customer journey and improve satisfaction.
  • Buying Habits Reports: Analyses to pinpoint top and underperforming product SKUs through Customer Lifetime Value (CLV).
  • Advanced Reporting: Tracks crucial metrics to help businesses become more customer-centric.

Reviews highlight the app's outstanding advantages, emphasizing its intuitive interface and impactful analytics capabilities. Users appreciate its comprehensive insights, which have significantly contributed to better customer understanding and improved business strategies. The robust tools for segmentation and NPS tracking are particularly praised for enhancing customer engagement and satisfaction.

Asklayer Post purchase survey cover

Asklayer Post Purchase Survey is a robust tool designed to enhance business decision-making by providing actionable customer feedback. It offers per-question reporting with in-app charts and the functionality to export raw data for personalized analysis. The app supports unlimited surveys with various question types and advanced features to obtain comprehensive answers.

  • Comprehensive Survey Options: Offers unlimited surveys with over 15 question types and page skip-logic for tailored feedback.
  • Advanced Targeting Features: Equipped with multiple targeting rules, including per-page, per-product, and user-based targeting for precise audience engagement.
  • Integration Capabilities: Seamless integration with platforms like Shopify, alongside webhooks, to streamline your operations.
  • Post-Purchase Automation: Facilitates post-purchase and email follow-up surveys for enhanced customer interaction and feedback collection.
  • User and Marketing Enhancements: The ability to tag users based on their responses enables personalization and marketing enhancements.

Outstanding Advantages of the App: Asklayer Post Purchase Survey is praised for significantly improving response rates compared to other survey apps. Users appreciate the mind-blowing AI features and seamless integration with existing workflows and automations. The platform's strength in revenue attribution and its user-friendliness are notable, with reliable customer support that resolves issues quickly and effectively.

By cloud1galaxy

  • $3.99-$7.99 / Month
97 Reviews
Testimonials Master cover

Testimonials Master is a powerful tool to showcase customer testimonials, helping build trust and boost sales by presenting existing customer feedback in a polished manner. With a user-friendly setup, it seamlessly integrates into your store to enhance credibility and encourage purchases.

  • Quick Setup: A straightforward 1-click install lets you get started in less than 30 seconds, making it hassle-free to showcase testimonials.
  • Variety of Display Options: Offers grid or slider views to present testimonials in the style that best suits your design needs.
  • Diverse Styles: Choose from 5 different testimonial styles to perfectly align with your brand's aesthetics.
  • Front-end Submission Form: Collect new testimonials directly from customers using an easy-to-navigate submission form.
  • Customizable Color Options: Customize text colors to seamlessly match your existing theme style for consistent branding.

The app has been praised for its simplistic yet effective functionality, with users appreciating its ability to elegantly display testimonials and the excellent customer support in personalizing the widget. It effectively enhances social proof on product pages, thus improving trust and engagement. Overall, it has received outstanding ratings for its reliability and contribution to boosting consumer confidence.

HouseParty: Community Feedback cover

HouseParty: Community Feedback is an innovative app designed to integrate customer feedback directly into your store, fostering community engagement and aiding brand innovation by elevating popular insights.

  • Guided Growth: Customer feedback and insights shape your store's roadmap through integrated surveys.
  • Community Integration: Replace traditional social media groups with a built-in forum for ongoing discussions.
  • Upvote Function: Identify and prioritize the most sought-after ideas from your community.
  • Account Growth: Encourage more customers to create accounts by involving them in feedback and idea generation.
  • SEO Growth: Leverage user-generated content to boost organic traffic through improved SEO.

According to app reviews, HouseParty excels in creating a seamless platform for customer interaction. Users praise its ability to transform feedback into actionable insights, thereby enhancing decision-making. The built-in community features effectively replace external forums, while the upvote system simplifies prioritizing ideas, further praised for boosting customer engagement and organic growth.

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
66 Reviews
Ark ‑ Post Purchase Upsell cover

Ark ‑ Post Purchase Upsell is a powerful tool designed to instantly boost revenue by integrating upsell options directly into your checkout and thank you pages. It leverages conversion-focused funnels for post-purchase upsells and enables features like bundled sales and collecting customer data to maximize your sales potential.

  • One-Click Upsells: Simplifies the upsell process by allowing customers to make additional purchases with a single click, enhancing the shopping experience and increasing average order value (AOV).
  • Customizable Upsell Funnels: Provides tailored funnels focused on post-purchase conversions, helping boost customer conversion rates (CVR) significantly.
  • Recharge Checkout & Thank You Pages: Enhances these critical pages by incorporating features such as birthday collection, surveys, and multiple upsell opportunities.
  • Drag & Drop Editor: Offers an intuitive drag-and-drop interface to easily build and manage an effective checkout upsell strategy, minimizing setup time and complexity.
  • Advanced Segmentation: Utilizes Selleasy segmentation to trigger personalized bundle upsells and cross-sell opportunities effectively.

Reviews for Ark ‑ Post Purchase Upsell highlight its simplicity and effectiveness in enhancing sales strategies. Users commend its powerful one-click upselling features, the intuitive interface of the drag-and-drop editor, and its seamless integration into existing checkout systems, all contributing to increased revenue and improved customer engagement.

Choosing the right Shopify Feedback and Survey App is crucial for capturing insightful customer data and driving your business forward. The apps included in our top 20 list offer a spectrum of features tailored to various e-commerce requirements. As customer feedback becomes increasingly pivotal, leveraging these tools can significantly enhance both customer satisfaction and store performance. Equip your Shopify store with the best feedback solutions and watch your business thrive. Stay ahead of the competition by integrating effective feedback strategies today!

Scroll to Top