Top 8 Feedback and Survey Apps for Shopify in 2025

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with various third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar, it allows for easy display of custom forms on any page and offers file and image uploads alongside custom registration fields.

• Third-Party Integrations: Seamlessly integrates with popular applications like Mailchimp and Google Calendar for enhanced functionality.
• Ease of Use: User-friendly interface allowing for easy form creation without the need for coding skills.
• Custom Fields and Uploads: Offers extensive customization options including file and image uploads for registration forms.
• Versatile Display Options: Easily place custom forms on any page, such as product, collection, cart, or homepage.
• Responsive Support: Excellent customer support that is highly responsive and helpful in resolving any issues quickly.

Outstanding support and ease of use are highlighted as key advantages in the app's reviews. Users consistently praise Emma and the support team for their prompt, friendly, and efficient assistance. The app is lauded for its extensive customization options and seamless integration, making form creation simple and effective for all users, alongside a stellar customer service experience.

Hulk Form Builder is a versatile app that allows users to design simple or complex forms for their online stores. It offers a variety of form types, seamless workflow, compatibility with the latest themes, and features such as Google reCaptcha to protect against spam submissions. The app is user-friendly, visually appealing, and fully mobile responsive, allowing extensive customization and UTM tracking.

• Variety of Form Types: Offers both basic and complex forms to suit diverse business needs.
• Seamless Integration: Compatible with the latest store themes, ensuring smooth operation and attractive presentation.
• Customizable Design: Allows customization of every aspect of the form to match the store’s aesthetic.
• Advanced Protection: Incorporates Google reCaptcha to prevent fake submissions and enhance security.
• Mobile Responsiveness: Fully responsive design ensures excellent performance across all devices.

Based on numerous positive reviews, Hulk Form Builder stands out for its exceptional customer service, intuitive interface, and extensive customization options. Users appreciate the app's professional and responsive support team, which provides quick and effective assistance—often with personalized guidance. The app's ability to offer unlimited fields and conditional logic, coupled with seamless integration and superb customization possibilities, makes it a top choice for businesses seeking efficient form-building solutions.

Explore the ease of form creation with qikify Contact Form Builder, your no-code form builder solution. Craft custom forms for diverse needs like contact, wholesale, and surveys. Seamlessly convert new leads, expand contact lists, and elevate customer service. Enjoy efficient in-app submission management, and sync with mail apps for smooth communications. Update your contact us form with qikify, and transform interactions into opportunities.

• Tailored form creation: Easily create custom forms for various purposes such as contact, wholesale, registration, and more.
• Versatile form elements: Supports file upload, image choice, and other essential form elements.
• Flexible display options: Display forms as a popup, bubble, or embedded form effortlessly.
• Advanced features: Includes reCaptcha, conditional logic, form scheduling, and more for enhanced functionality.
• Efficient submission tracking: Track form submissions in-app or via email with ease.

The app's outstanding advantages include its user-friendly interface and customizable templates that simplify form creation. It seamlessly integrates with websites, improving customer interaction and contact functionality. Users praise the responsive and helpful customer support, highlighting the app as a great tool for enhancing communication efficiency.

Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.

• Customizability: Fully customizable surveys that support multiple languages, allowing you to localize content effectively.
• No-Code Setup: Easy, fast deployment of surveys on your site or through email/SMS without any coding requirements.
• Integration: Seamless integration with Shopify and other marketing tools to enhance your ecommerce experience.
• Data Insights: Utilize AI-powered analytics to gain valuable insights from zero-party data, driving optimized business decisions.
• Advanced Features: Includes advanced post-purchase surveys and abandoned checkout campaigns to uncover pain points and recover carts.

Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.

Fairing: Post Purchase Surveys is a powerful tool that provides you with actionable insights in a rapidly efficient manner. It allows you to deploy attribution survey questions within post-purchase experiences, offering valuable data on customer behavior and preferences. With its robust analytics and integrations, you can gain deeper understanding and improve your return on investment (ROI).

• Attribution Surveys: Deploy questions within the post-purchase experience and append responses to your customer’s order to track effectiveness across various channels like Meta, TikTok, Snap, and more.
• Integration Capabilities: Seamlessly integrates with popular tools like Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, enhancing data management and utilization.
• Template Library: Offers over 25 pre-built post-purchase survey questions, streamlining the process of gaining insightful feedback from customers.
• Shopify Compatibility: Certified for Shopify Plus, compatible with Shopify's Order Status & Thank You Page Checkout Extensions for a smooth user experience.
• Advanced Targeting: Allows targeting of survey questions based on customer behavior such as new versus returning customers, product purchased, etc.

Fairing stands out as an essential tool for businesses looking to deepen their understanding of customer acquisition and behavior. Users praise its ease of use combined with sophisticated features, robust analytics, and constant updates that enhance its capabilities. The excellent customer support and seamless integration with existing systems are frequently highlighted, making it a highly recommended solution for businesses of all sizes.

Grapevine Post Purchase Survey is a powerful tool that provides valuable insights through customer surveys, enabling businesses to make informed, data-driven marketing and operational decisions. It helps optimize marketing spend by identifying top-performing channels and allows delivery of satisfaction surveys throughout the customer journey while collecting important zero-party data.

• Optimize your marketing spend: Discover attribution insights that drive business growth by identifying high-performing marketing channels.
• Multiple survey types: Offers a variety of survey types, including fixed response, freeform text, and Net Promoter Score (NPS) surveys.
• Simple set-up: Features an intuitive user interface supported by a dedicated support team to ensure easy implementation.
• Unlimited surveys and responses: Allows unlimited data collection to gather valuable zero-party insights from customers.
• Your survey, your way: Fully customizable with no Grapevine branding, providing flexibility in survey design.

Grapevine Post Purchase Survey stands out for its simplicity, easy setup, and powerful data collection capabilities. Users consistently praise its intuitive user experience and stellar customer support, emphasizing the attentiveness and expertise of the support team. It seamlessly integrates with Shopify, and its fair pricing makes it an invaluable tool for gathering insightful customer feedback.

Reveal: Customer Data & NPS by Omniconvert is a comprehensive app designed to enhance growth through improved acquisition, retention, and customer loyalty. It aids businesses in refining their models and employing advanced eCommerce strategies to achieve targets efficiently, enabling better decision-making.

• Dynamic Audience Builder: Enhances advertising campaigns on platforms like Meta and Google using RFM analytics.
• RFM Customer Segmentation: Allows businesses to identify and manage their best and worst clients with tailored strategies.
• Automated NPS Tool: Provides real-time alerts and insights to refine the customer journey and improve satisfaction.
• Buying Habits Reports: Analyses to pinpoint top and underperforming product SKUs through Customer Lifetime Value (CLV).
• Advanced Reporting: Tracks crucial metrics to help businesses become more customer-centric.

Reviews highlight the app's outstanding advantages, emphasizing its intuitive interface and impactful analytics capabilities. Users appreciate its comprehensive insights, which have significantly contributed to better customer understanding and improved business strategies. The robust tools for segmentation and NPS tracking are particularly praised for enhancing customer engagement and satisfaction.

Testimonials Master is a powerful tool to showcase customer testimonials, helping build trust and boost sales by presenting existing customer feedback in a polished manner. With a user-friendly setup, it seamlessly integrates into your store to enhance credibility and encourage purchases.

• Quick Setup: A straightforward 1-click install lets you get started in less than 30 seconds, making it hassle-free to showcase testimonials.
• Variety of Display Options: Offers grid or slider views to present testimonials in the style that best suits your design needs.
• Diverse Styles: Choose from 5 different testimonial styles to perfectly align with your brand's aesthetics.
• Front-end Submission Form: Collect new testimonials directly from customers using an easy-to-navigate submission form.
• Customizable Color Options: Customize text colors to seamlessly match your existing theme style for consistent branding.

The app has been praised for its simplistic yet effective functionality, with users appreciating its ability to elegantly display testimonials and the excellent customer support in personalizing the widget. It effectively enhances social proof on product pages, thus improving trust and engagement. Overall, it has received outstanding ratings for its reliability and contribution to boosting consumer confidence.