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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Rating

Rating

112 Reviews
9
2,415 Reviews
9.1

Pricing

Pricing

  • Free App
Try for Free More info
  • $23-$239 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Email notifications
  • Customizable portal
  • Manage returns
  • Flow-based solution
  • Policy customization
  • Embedded public portal
  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings

Screenshots

Screenshots

Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot
+ 1 more
Yanet: Returns and Exchanges screenshot
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot

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Pros

Pros

  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style
  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges

Cons

Cons

  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences
  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues

Categories

Categories

Launched

Launched

Apr 06, 2023
Feb 27, 2017

Developer

Developer

Built by Yanet

Apps:

5

Average Rating:

4.8

Reviews:

514

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

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