Seel Worry-Free Purchase is a fantastic addition to our Shopify store. It provides customers with peace of mind by offering order protection, reducing disputes and chargebacks. The integration is seamless, and the setup is straightforward. The customer service team is responsive and helpful, ensuring a smooth experience for both merchants and shoppers. Highly recommended for businesses looking to enhance buyer confidence and improve post-purchase satisfaction!

Integrating Seel into our store has been a game-changer! Offering shipping and return protection has increased customer confidence, leading to higher conversion rates. Our customers love having the option for extra protection, and we love the added trust it brings to our brand.

We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. I have found that many of my customers choose this service, which protects my customers and has a positive impact on my business, increasing the conversion of my products and the trust in my website. I would like to recommend Seel to companies in the same field.

Great! It’s made managing shipments so much easier. It’s fast, reliable, and offers great value for money. The software automatically calculates the insurance cost based on shipment details, and we’ve had no issues with claims. Great tool for anyone in logistics or shipping!

I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!

We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed. Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel. We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!

No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.

I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.

Only been using for a short time. Couple of customers did not understand and checked it in error. May be the way displayed on site. Gave myself a one-year trial period to see how it works but no really complaints so far.

Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.

Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.

Merchant support is the worst. Over 4 months for a simple request to be completed/updated after repeated promises and in the end, they never did. But somehow they were quick (less than 4 days) to respond to my email for their removal from my store. If merchant support is this way, I can imagine the customer support and didn't want to take the chance.

Great app, it increased my conversion rate and makes my customers a lot more loyal. customer service helped me a lot and they were very helpful.

Don't recommend it. Wasted a lot of time with this, only to be dropped by them. I had 7k missing in payment refunds in 2022, it would go unnoticed if I didn't do due diligence.

We are a small swimwear brand so we can’t compete with the major retailers return policies. Seel allows us to offer refund for method paid and is great! I highly recommend it. Our customers are thankful to have the option of seel.

We use Kover for our formalwear (which is on average $400). Due to the delicate nature of our garments, we haven't traditionally been able to offer returns, but with Kover it's become so easy! A large percentage of our formalwear customers choose to add it on - it gives both parties more peace of mind. Highly recommend trying it out for your store! The Kover team is also very responsive when we have feedback!

Kover is totally kick ass! My sales have seen a definite increase since the Return Assurance was added. I love not having to deal with returns anymore. My customers love the flexibility that comes with opting into the Return Assurance as they don’t feel like they are stuck with purchases that would otherwise be non-returnable. Kover goes into my backend and handles the tech aspect of everything which is something I really need assistance with and that helps tremendously. Plus having this service costs me $0. It’s a win-win all around.

Onboarding was easy and simple. The app runs fine! Excited to find out how this install will work in the long run.

Increasing online orders also increased number of returns. I have been looking for a solution that could reduce financial impact to from increased number of returns. And Kover's return assurance is the best (and probably the only) solution. Adding the return assurance to our service brought huge additional benefits to our customer service. With this service, it enables customer service team to be much friendlier, since they can happily take the returns. Even if the customer didn't purchase return assurance, customer service team will have friendlier talk point, such as by saying “I will make exception for return this time, but for next time, you should purchase return assurance”. Kover team is extremely responsive, professional, and very pleasant to work with.