Shopify support apps 2026

StoreFAQ‑ Product FAQ Builder

$7.99-$49.99 / Month

9

124 Reviews

Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.

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Drag & drop builder

Ai content creation

Product-specific faqs

Flexible design

Create faq pages

Export & import faqs

Install App

Rly: WhatsApp Chat & Marketing

9.2

48 Reviews

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Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.

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Easy installation

Customizable chat button

Mobile and desktop compatibility

Direct customer communication

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FormCRM AI Custom Form Builder

9.2

26 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Theme integration

Email notifications

File uploads

Drag-and-drop

Smtp configuration

Ai form creation

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CK: Abandoned Cart on WhatsApp

$9.99-$29 / Month

9.1

266 Reviews

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Automated Abandoned cart recovery. WhatsApp Chat widget. Show more

CK: WhatsApp Chat & Abandoned is a powerful tool designed to enhance your eCommerce experience by leveraging the widespread reach of WhatsApp. The app focuses on boosting conversion rates through automated abandoned cart recovery messages, ensuring your potential sales don't go to waste. It also builds customer trust by sending automated order notifications, COD confirmations, and shipping alerts, keeping your customers informed throughout their shopping journey. The app allows seamless integration with popular review platforms like Loox and Judge.me, encouraging feedback collection effortlessly. With its easy one-click setup, you can customize WhatsApp chat and share features, providing real-time customer support. Additionally, the app supports multiple agents and offers after-hours assistance, enhancing customer service continuously. Embrace a streamlined communication platform where customers can easily reach out with questions and make immediate purchases, all within WhatsApp.

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Automated cart recovery

Whatsapp chat widget

Order notifications

Cod confirmation

Shipping confirmation

Customizable chat button

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Variant Descriptions King

$9.9 / Month

9.2

82 Reviews

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Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

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Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

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Robo Calls PK

$10-$20 / Month

8.6

43 Reviews

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Automated order confirmation robo call in Pakistan Show more

Order Confirmation Robo Calls is designed to enhance your order verification process through automated robocalls that quickly reach your customers. With the simple push of a button, customers can confirm their order with 1, cancel with 2, or request a callback with 3. The app offers flexibility by allowing you to choose between a default or personalized voiceover, adding a unique touch to your customer interactions. This efficient system not only adds convenience but also significantly reduces order return rates and ensures the authenticity of orders. Additionally, the app allows for seamless scheduling of follow-up calls if the initial call isn’t answered, and you can set up break hours to avoid disturbing customers at inconvenient times. Experience a smoother order confirmation process that fosters customer trust and satisfaction.

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Automated confirmation calls

Customer response options

Customizable voiceover

Follow-up call scheduling

Break hours setup

Reduce order returns

Install App

DC: WhatsApp Marketing + API

$29-$299 / Month

8.8

191 Reviews

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Manage Customer Service on WhatsApp, send Marketing Broadcasts Show more

DelightChat WhatsApp Marketing is a powerful tool designed to streamline and enhance your marketing efforts on WhatsApp, one of the world's most popular messaging platforms. It transforms how businesses interact with customers by providing features that enable personalized and engaging communication. With this app, you can create targeted campaigns, send promotional messages, and manage customer interactions efficiently from a single dashboard. DelightChat stands out by offering analytics to track the performance of your campaigns, helping you refine your strategies for better results. The app is user-friendly, making it accessible for businesses of all sizes looking to leverage WhatsApp as a marketing channel. Its integration capabilities ensure seamless sync with your existing systems and workflows. Ultimately, DelightChat empowers businesses to build stronger relationships with their customers through timely, relevant, and authentic engagement.

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Email integration

Unified dashboard

Whatsapp broadcasts

Multichannel messaging

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PostCo Returns & Exchanges

$129-$239 / Month

8.5

90 Reviews

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Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

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Store credit options

Automate returns

Shipping label automation

Revenue retention

Offer exchanges

Custom portal design

Install App

VanChat AI Chatbot & Live Chat

$39-$249 / Month

9.2

98 Reviews

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GPT4 AI Chatbot to increase sales and provide customer service Show more

VanChat AI ChatBot & Live Chat is a cutting-edge tool designed to revolutionize customer service for online retailers. Powered by advanced GPT technology, this chatbot acts like a top-tier salesperson, adeptly understanding user intents and behaviors to provide quick, precise responses. It excels at suggesting products at optimal times, engaging customers with timely promotions, and even interpreting emotional cues to facilitate conversions from visitors to buyers. The app supports over 100 languages, ensuring a global outreach with 24/7 human-like customer service. With seamless integration options, including customizable widgets and multiple input methods for training data, VanChat continuously updates its knowledge base with the latest product information. This proactive approach significantly enhances customer satisfaction, reduces cart abandonment, and drives sales growth.

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Customizable chat widget

24/7 service

Proactive recommendations

Automatically retrained

Multiple knowledge uploads

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HeiChat: ChatGPT Sales Chatbot

$29.9-$299 / Month

8.6

66 Reviews

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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

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EcoReturns: AI powered Returns

$19-$89 / Month

9.2

132 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

Install App

ClickPost Returns & Exchanges

$15-$700 / Month

9.2

11 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

Install App

BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

14 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

Install App

Qikify Contact Form Builder

$5.99-$7.99 / Month

8.5

418 Reviews

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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types

Custom form creation

No-code solution

Email integration

In-app submission tracking

File upload support

Install App

Synctrack: Returns & Exchanges

$19.99-$149.99 / Month

9.2

124 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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TrackingMore Order Tracking

$1189-$55 / Month

6.9

333 Reviews

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Empower your business with order lookup & sales solutions. Show more

TrackingMore Order Tracking is a comprehensive shipment tracking solution with over a decade of expertise in the field, eliminating the "Where Is My Order" (WISMO) challenge. It offers seamless order syncing and real-time updates from more than 1,200 carriers worldwide, ensuring customers can track their shipments effortlessly on a multilingual interface. The app boosts engagement and sales by integrating discounts directly on the tracking page and in notification emails, while also enhancing conversion rates with accurate pre-sale and post-purchase estimated delivery dates. With 24/7 live support, it is an ideal tool for global businesses, allowing for automatic synchronization with platforms like PayPal. Features like tailored product recommendations and automated shipment status notifications improve customer satisfaction and reduce complaints. Additionally, the app includes a robust dashboard with analytics for deep insights into shipment and carrier performance, and it caters to dropshipping needs by managing shipping details discreetly.

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Carrier integration

Multilingual tracking page

Proactive customer notifications

Estimated delivery dates

Dropshipping support

Automated order syncing

Install App

Ctx: WhatsApp Chat + Marketing

$8.99-$24.99 / Month

8.3

261 Reviews

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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

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Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

Install App

StatusPro ‑ Order Status

$9-$99 / Month

9

68 Reviews

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Simplify order management with your own custom order statuses. Show more

StatusPro ‑ Order Status is an intuitive app designed to enhance customer satisfaction by keeping them informed about their order status. By offering custom statuses tailored to your business needs, it reduces customer queries, enabling smoother communication. Each custom status can be linked to a personalized email template, making it quick and easy to update customers. A user-friendly order lookup page empowers customers to track their order progress autonomously, further minimizing inquiries. The app also allows automated email notifications to be sent to customers or third parties whenever an order status changes. Order statuses can be modified automatically upon fulfillment, and QR code scanning from your smartphone provides a convenient way to update statuses. Additionally, the app features order due dates to support effective order management.

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Custom order statuses

Auto email notifications

Order lookup page

Qr code updates

Order due dates

Install App

FAQ Page:Accordion+Help Center

9.1

11 Reviews

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Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

Install App

Trusted Help Center & FAQ

$4.99-$35.88 / Month

8.9

80 Reviews

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Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

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Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 60 to 80 of 1334 Apps

StoreFAQ‑ Product FAQ Builder

Rly: WhatsApp Chat & Marketing

FormCRM AI Custom Form Builder

CK: Abandoned Cart on WhatsApp

Variant Descriptions King

Robo Calls PK

DC: WhatsApp Marketing + API

PostCo Returns & Exchanges

VanChat AI Chatbot & Live Chat

HeiChat: ChatGPT Sales Chatbot

EcoReturns: AI powered Returns

ClickPost Returns & Exchanges

BotSpace: WhatsApp, Insta & AI

Qikify Contact Form Builder

Synctrack: Returns & Exchanges

TrackingMore Order Tracking

Ctx: WhatsApp Chat + Marketing

StatusPro ‑ Order Status

FAQ Page:Accordion+Help Center

Trusted Help Center & FAQ

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?