Shopify support apps

Ctx: WhatsApp Marketing + Chat

$8.99-$19.99 / Month

7.9

708 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

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Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

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Embedded Chat

$3-$29 / Month

7.8

2 Reviews

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Social Chat Integration For Your Website! Show more

Embedded Chat is a dynamic app that transforms your online store into a social hub in mere seconds. By integrating group chat rooms directly onto your site, it enhances communication between you and your visitors, and among the visitors themselves. This real-time interaction not only fosters a vibrant community but also provides you with immediate feedback, enabling you to understand customer preferences and opinions about your offerings. Installing Embedded Chat is a step towards boosting engagement and increasing traffic to your store. It not only enriches the user experience but also positions your site as a proactive listener to your audience's needs. Elevate your online presence with Embedded Chat and watch your community thrive.

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Increase traffic

Social chat rooms

Realtime feedback

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Pushdaddy WhatsApp, Live Chat

8.5

4,182 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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POWR: Wholesale Orders

$9.99-$89.99 / Month

7.5

75 Reviews

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Create wholesale orders, for single or bulk order fulfillment Show more

POWR: Wholesale Orders is a powerful app designed to help businesses expand their wholesale customer base effortlessly. With this app, users can craft custom wholesale order sheets for their websites in just minutes, all without needing any coding skills. The app is seamlessly synced with Shopify Customers, making it easy to manage customer data while streamlining the order process. Whether you're handling simple orders, complex bulk requests, or vendor registrations, POWR offers versatile solutions to meet your needs. The app supports various payment options, including single payments, discount codes, and subscriptions. It also enables multi-step ordering with conditional logic, ensuring a smooth experience for complex transactions. Additionally, POWR: Wholesale Orders ensures efficient communication with features like instant email autoresponders for new wholesale customers and email alerts for new order submissions.

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Conditional logic

Discount codes

Subscriptions

Instant alerts

Single payments

Auto-saved contacts

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Exchange It Returns & Exchange

$9.99 / Month

7.7

67 Reviews

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Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.

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Return management portal

Seamless returns processing

Efficient exchanges handling

Refunds management

Inventory restocking

Order management optimization

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AfterHub

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Effortless returns & exchanges with ReturnHub

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CK: WhatsApp Chat & Abandoned

$9.99-$29 / Month

8.3

350 Reviews

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Automated Abandoned cart recovery. WhatsApp Chat widget. Show more

CK: WhatsApp Chat & Abandoned is a powerful tool designed to enhance your eCommerce experience by leveraging the widespread reach of WhatsApp. The app focuses on boosting conversion rates through automated abandoned cart recovery messages, ensuring your potential sales don't go to waste. It also builds customer trust by sending automated order notifications, COD confirmations, and shipping alerts, keeping your customers informed throughout their shopping journey. The app allows seamless integration with popular review platforms like Loox and Judge.me, encouraging feedback collection effortlessly. With its easy one-click setup, you can customize WhatsApp chat and share features, providing real-time customer support. Additionally, the app supports multiple agents and offers after-hours assistance, enhancing customer service continuously. Embrace a streamlined communication platform where customers can easily reach out with questions and make immediate purchases, all within WhatsApp.

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Automated cart recovery

Whatsapp chat widget

Order notifications

Cod confirmation

Shipping confirmation

Customizable chat button

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Zotabox Contact Form Builder

$12.99-$79.99 / Month

7.8

846 Reviews

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Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.

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User-friendly layout

Multiple forms

Automated responses

Flexible display settings

Unlimited submissions

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Chaterimo

$9-$39 / Month

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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.

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Ai responses adaptation

Shopify api updates

Customizable brand voice

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Product Reviews ‑ Squadkin

7.7

10 Reviews

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Boost Your Sales With Photo Reviews And Fully Animated Widgets

Multilingual support

Customizable widgets

Trust badges

Photo reviews

Automated emails

Custom templates

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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ReturnZap Returns & Exchanges

$29-$95 / Month

7.9

67 Reviews

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Advanced returns policy, exchange, credit, and shipping labels Show more

ReturnZap Returns & Exchanges offers a streamlined solution for managing returns with its comprehensive, automated platform. The app provides businesses with a branded self-service returns portal that integrates refunds, store credit, and exchanges, along with deep integration into Shopify for a seamless experience. Users can automate the generation of return labels with support for carriers across the globe, including the US, Canada, Australia, the UK, and the EU. Flexible return management options allow for automatic or manual approval of returns, along with the enforcement of custom returns policies—ideal for handling special cases like final sale items. Additionally, the app helps reduce refunds through integrated exchange options and offers the ability to issue store credit in the form of gift cards or discount codes. With an easy setup process, cost-effective operation, and outstanding customer support, ReturnZap is a practical choice for businesses looking to enhance their returns management.

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Store credit options

Automated returns management

Self-serve returns portal

Integrated refunds

Exchange facilitation

Shopify deep integration

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qikify Contact Form Builder

$5.99-$7.99 / Month

8.3

558 Reviews

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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types

Custom form creation

No-code solution

Email integration

In-app submission tracking

File upload support

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Tracktor Order Tracking

$8.99-$99 / Month

7.9

738 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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Upsell Agents AI Chat

$14999.95-$29.95 / Month

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24/7 AI chatbot that provides personalized product suggestions Show more

Upsell Agents AI Chat is a powerful tool designed to enhance sales on your Shopify store by leveraging advanced conversational AI. This app operates 24/7, transforming casual browsing into buying decisions by making personalized product recommendations based on a comprehensive understanding of your entire product catalog. Unlike traditional chatbots with scripted responses, Upsell Agents AI provides a genuine conversational experience, akin to a knowledgeable sales associate guiding each customer personally. The app is quick to set up—live on your store in just minutes—and instantly starts engaging customers, ensuring you never miss a sales opportunity. Through its user-friendly dashboards, you can track sales conversions and gain valuable insights into customer behaviors and preferences. Upsell Agents AI is the perfect solution for store owners looking to boost their sales by understanding and meeting customer needs more effectively.

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24/7 customer engagement

Personalized recommendations

Customer insights

Sales tracking dashboard

Easy shopify integration

Conversational ai

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SmartReply AI | Automate FB/IG

$29-$249 / Month

7.8

2 Reviews

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SmartReply AI automates Facebook/Instagram DMs/Comments

Customer engagement

Product recommendations

Discount codes

Automated dms

Comment responses

Ai replies

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Mega Callback

$4.99-$29.99 / Month

7.8

18 Reviews

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Schedule phone calls back to your customers efficiently Show more

Mega Callback is a powerful tool designed to help your business thrive by ensuring you can reconnect with your customers faster than your competitors. By enhancing your responsiveness, the app lays the groundwork for increased sales, ensuring that your store becomes a trusted choice for customers who value reliability and prompt service. The app not only streamlines communication but also gives your store a polished, professional appearance, fostering customer confidence in your brand. With Mega Callback, you can implement an efficient sales tunnel that underscores your label's credibility, ultimately driving more orders and boosting your revenue. It allows you to schedule calls at convenient times, ensuring seamless communication with clients. Moreover, you can set your available hours and working days, aligning customer interactions with your business operations. Experience the competitive advantage of swift callbacks and a finished look with Mega Callback.

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Customer callback scheduling

Set availability time

Sales tunnel creation

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Easy Google Customer Reviews

$5 / Month

7.8

10 Reviews

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Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.

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Display google reviews

Order status form

Auto survey opt-in

Seller rating badge

Supports product reviews

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SMPS Product Question & Answer

$1.99-$4.99 / Month

7.8

261 Reviews

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Quickly respond product related queries for your online store.

Mailchimp integration

Email notifications

Klaviyo integration

Simplified dashboard

Faq page creation

Customizable q&a widgets

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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Related Categories

Price

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Other Categories

Showing 60 to 80 of 935 Apps

Ctx: WhatsApp Marketing + Chat

Embedded Chat

Pushdaddy WhatsApp, Live Chat

POWR: Wholesale Orders

Exchange It Returns & Exchange

AfterHub

CK: WhatsApp Chat & Abandoned

Zotabox Contact Form Builder

Chaterimo

Product Reviews ‑ Squadkin

Chatway ‑ Live Chat Support

ReturnZap Returns & Exchanges

qikify Contact Form Builder

Tracktor Order Tracking

Upsell Agents AI Chat

SmartReply AI | Automate FB/IG

Mega Callback

Easy Google Customer Reviews

SMPS Product Question & Answer

Instadesk‑Live Chat&AI Chatbot