Shopify support apps 2025

EcoReturns‑ AI Powered Returns

$19-$89 / Month

8.7

121 Reviews

Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Ordertracker ‑ Track & Upsell

$11-$179 / Month

8.3

85 Reviews

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Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.

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Customizable tracking page

Delivery analytics

Order lookup form

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AfterShip Returns & Exchanges

$23-$239 / Month

8.1

1,292 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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POWR: Newsletter Signup Form

$9.99-$89.99 / Month

9.2

666 Reviews

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Easy contact form for collecting leads and contact details. Show more

POWR Contact Form Builder is an intuitive app that allows you to create professional custom forms quickly, with no coding skills required. Designed to enhance lead collection and expand your contact lists, this form builder is perfect for streamlining workflows. Seamlessly integrate with popular software tools like Mailchimp, Klaviyo, and Zapier to automate processes and improve efficiency. The app offers comprehensive customization options, including reCAPTCHA and GDPR compliance for added security. Ideal for merchants, POWR Contact Form Builder enables instant email alerts, Google Sheets synchronization, and centralized management of contacts and responses. Utilize features like conditional logic and email autoresponders to tailor forms for different customer segments and boost engagement effortlessly.

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Conditional logic

Custom form creation

Recaptcha security

Instant email alerts

Google sheets synchronization

Centralized contact dashboard

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Tidio ‑ Live Chat & AI Chatbot

$29-$39 / Month

7.1

849 Reviews

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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Chatway Live Chat FAQ WhatsApp

$15 / Month

9.1

236 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Juphy: AI Chatbot & ChatGPT

$49-$199 / Month

8.9

36 Reviews

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24/7 AI Chatbot for after-hours sales and support Show more

Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.

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Customizable branding

Personalized recommendations

Automatic catalog sync

24/7 sales support

Detailed product answers

Return/refund assistance

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FLY: Chatbot with Personality

$1-$30 / Month

9

30 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.9

145 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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SeedGrow WhatsApp Chat

$6.9 / Month

9.2

123 Reviews

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Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.

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Responsive design

Prefilled messages

Integrate whatsapp button

Design floating widget

Customizable display conditions

Gdpr compliance notice

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Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

7.9

5 Reviews

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Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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Product recommendations

Add faq

Instant ai responses

Customizable chat window

Change tone

Install App

Robo Calls ‑ Pakistan

9.2

23 Reviews

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Automated order confirmation call to mobile number in Pakistan Show more

Robo Calls - Pakistan is an innovative app designed to help store owners manage and confirm cash-on-delivery orders, which often have a high risk of return. By automating order confirmation calls in both Urdu and English, the app assists in reducing bogus orders and unexpected returns. Customers receiving these calls can easily confirm, cancel, or request a callback by pressing the corresponding numerical inputs—1 for confirmation, 2 for cancellation, and 3 for a callback. This efficient process not only streamlines order management for store owners but also helps save valuable time and resources by minimizing unnecessary shipments. The app also tags each order with the customer's action, making it easy to track and manage orders effectively. Designed specifically for businesses operating in Pakistan, Robo Calls is an essential tool for improving order accuracy and enhancing customer communication.

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Order tagging

Order confirmation

Automated calls

Voice options

Input-based actions

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Bundl AI: Increase User Spend

$1000-$100 / Month

9.2

15 Reviews

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"AI-powered hub for seamless shopping, tailored recommendations, and real-time answers." Show more

Bundlbot AI Hub revolutionizes the shopping experience by integrating advanced generative AI technology into a single, intelligent interface. This dynamic application not only serves as a responsive chatbot but a comprehensive retail hub that comprehends customer needs, delivers real-time answers to complex questions, and offers personalized product recommendations. By allowing customers to browse, add items to their cart, and complete purchases effortlessly, Bundlbot streamlines the shopping process. Its real-time AI capabilities ensure inquiries are met with precision and store-specific insights, enhancing customer satisfaction. Additionally, Bundlbot provides actionable intelligence by performing tasks beyond simple responses, offering a seamless checkout experience. Ideal for Shopify users, the app boasts an instant setup process, allowing users to quickly integrate it into their online stores for immediate benefits.

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Seamless checkout

Ai recommendations

Instant setup

Real-time ai

Actionable intelligence

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

6.2

558 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Commslayer ‑ Helpdesk & Chat

$29-$75 / Month

9.2

45 Reviews

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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.

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Ai-drafted replies

Real-time access

Auto-moderation

Macros automations

Advanced role management

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

9.2

9 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

Install App

Chaty: WhatsApp & Chat buttons

$15-$79 / Month

9.2

177 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

Install App

Rep AI: ChatGPT Sales Chatbot

$99-$350 / Month

8.2

90 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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WhatFlow‑WhatsApp Automation

$4.99-$14.99 / Month

9.2

49 Reviews

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Automatic order confirmation and tagging with WhatsApp. Show more

WhatFlow-WhatsApp Confirmation is a powerful app designed to streamline order management for merchants by leveraging the convenience of WhatsApp messaging. It enables businesses to send order confirmation polls directly to customers, which helps in swiftly confirming orders and reducing the chances of unreturned items. As customers respond, the app automatically updates order tags, making it easier to track confirmed and canceled orders without the need for manual intervention. With seamless integration into the Shopify dashboard, WhatFlow ensures you can manage customer engagements swiftly and efficiently without switching between platforms. This functionality not only enhances the order verification process but also improves overall customer satisfaction. Ultimately, WhatFlow offers a reliable solution to enhance operational efficiency and deliver a smoother customer experience.

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Automatic order tagging

Integrate with shopify

Whatsapp confirmation

Track order responses

Install App

Kanal: WhatsApp Marketing+Chat

$89-$149 / Month

9.1

27 Reviews

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Interagissez en moins de 5 min avec vos clients sur WhatsApp Show more

Kanal - WhatsApp Marketing est une solution innovante conçue pour exploiter pleinement le potentiel de WhatsApp au bénéfice de votre entreprise. Cette plateforme puissante vous permet d'atteindre des taux d'ouverture impressionnants de plus de 90% et un taux de réponse supérieur à 30%. Grâce à Kanal, vous pouvez centraliser efficacement toutes vos communications sur WhatsApp, garantissant une gestion simplifiée et organisée. Elle offre également la possibilité d'automatiser vos réponses 24/7, assurant un service client constant et réactif. En outre, Kanal vous permet de lancer des campagnes marketing percutantes pour augmenter votre portée et engagement client. Enfin, la plateforme propose des outils d'analyse détaillée pour évaluer la performance de vos stratégies et affiner vos actions marketing.

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Automated responses

Performance analytics

High open rates

Centralized communications

Powerful marketing campaigns

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 60 to 80 of 1078 Apps

EcoReturns‑ AI Powered Returns

Ordertracker ‑ Track & Upsell

AfterShip Returns & Exchanges

POWR: Newsletter Signup Form

Tidio ‑ Live Chat & AI Chatbot

Chatway Live Chat FAQ WhatsApp

Juphy: AI Chatbot & ChatGPT

FLY: Chatbot with Personality

Wizybot ‑ AI Chatbot

SeedGrow WhatsApp Chat

Chattly | Customer Chatbot AI

Robo Calls ‑ Pakistan

Bundl AI: Increase User Spend

Gorgias: Helpdesk, Chat & FAQ

Commslayer ‑ Helpdesk & Chat

Talkvisor AI Chatbot Live Chat

Chaty: WhatsApp & Chat buttons

Rep AI: ChatGPT Sales Chatbot

WhatFlow‑WhatsApp Automation

Kanal: WhatsApp Marketing+Chat

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?