Shopify support apps 2025

Chatra — Live Chat & Chatbot

$31-$41 / Month

7.9

303 Reviews

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

Show less

Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

Install App

Bosta Shipping

(4/5)

18 Reviews

Claim Offer

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.

Show less

Edit order details

Sync orders

Request pickup

Print awbs

Install App

DRIP: Returns For Sale Widget

9.1

32 Reviews

Claim Offer

Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.

Show less

Customizable branding

Dynamic pricing

Integrated widget

Fast posting

Automated removal

Install App

Yagi Order Cancellable

$7 / Month

9.1

38 Reviews

Claim Offer

Let customers cancel order or reorder easily Show more

The Yagi Order Cancellable app revolutionizes the way customers manage their orders by providing them the convenience to cancel or reorder with just one click. Without the hassle of contacting customer support, users can easily handle cancellations directly from the order status page, their account, or through the order confirmation email. This seamless process not only enhances customer satisfaction but also significantly reduces the workload on customer service teams and minimizes chargeback instances due to unfulfilled orders. Merchants can set a specific cancellation time limit, ensuring flexibility while maintaining order processing efficiency. Moreover, the app offers customization options like using a "cannot-cancel" tag for products or orders that shouldn't be eligible for cancellation. With its integration capability on thank you or order status pages, Yagi Order Cancellable offers a user-friendly experience tailored for both e-commerce businesses and their customers.

Show less

Order status integration

Cancel order easily

Reorder products quickly

Set cancellation limit

Tag for non-cancellable

Install App

Fairing Post Purchase Surveys

$15-$149 / Month

6.9

190 Reviews

Claim Offer

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

Show less

Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

Install App

Gentoo Growth Agent

$99-$699 / Month

9.1

4 Reviews

Claim Offer

AI Concierge for seamless online shopping guidance and conversion. Show more

Gentoo AI Concierge is an innovative solution designed to enhance the online shopping experience by acting as a virtual in-store assistant. Unlike traditional online shopping tools that rely on search bars and filters, Gentoo empowers shoppers by initiating conversations during moments of hesitation. Trained on your specific product catalog, this AI seamlessly understands customer needs and guides them to products that fit their preferences, improving conversion rates. Gentoo utilizes journey-based messaging to effectively start and maintain customer interactions. The app offers guideline-based training to ensure a deep understanding of both products and users, providing a personalized experience. With a customizable user interface that aligns with your store's branding, Gentoo AI Concierge also features real-time performance tracking and valuable customer insights to drive sales and enhance business strategies.

Show less

Customizable ui

Customer insights

Real-time performance tracking

Journey-based messaging

Guideline-based training

Install App

ShopGuide | Agentic Commerce

$49.99-$499.99 / Month

9.1

2 Reviews

Claim Offer

AI-powered chat app for Shopify: Engage, support, convert effortlessly. Show more

AI Cashier by Die Ai-Agents is a revolutionary chat application designed to enhance your Shopify store by leveraging cutting-edge AI technology. This app facilitates proactive, contextual conversations with customers, ensuring they receive instant responses and personalized product recommendations. Seamlessly integrating into your store, AI Cashier adapts to your brand's design, offering a consistent and smooth user experience across all devices. With robust analytics, you can track customer interactions and conversions to gain valuable insights into your sales performance. The platform guarantees 24/7 support, providing quick resolutions to customer queries and improving overall satisfaction. Easily train the AI assistant to suit your unique business needs, and watch as your e-commerce platform reaches new heights of success with AI-driven sales support.

Show less

Seamless integration

Product recommendations

Comprehensive analytics

Instant answers

Contextual conversations

24/7 personalized support

Install App

Return Shield

$39.99-$89.99 / Month

9.1

3 Reviews

Claim Offer

"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.

Show less

Automated workflows

Ai customer rating

Risk profile tagging

Auto-decline requests

Refund abuse prevention

Install App

Totebot AI: Sales & Marketing

$49-$399 / Month

9.1

3 Reviews

Claim Offer

Boost sales, automate support, and personalize responses with Totebot AI.

Install App

AskTimmy AI Chat Bot + ChatGPT

$24-$99 / Month

9.1

16 Reviews

Claim Offer

ChatGPT powered AI Chat / AI Chatbot for effective conversions Show more

AskTimmy.ai is an innovative AI chat solution designed to enhance customer experience by providing 24/7 human-like support. Seamlessly integrated with ChatGPT technology, this app transforms visitors into customers by offering personalized product recommendations and acting as a knowledgeable shopping assistant. It efficiently navigates and learns your product catalog, delivering quick and accurate suggestions to help users discover products effortlessly. Businesses can customize the AI chatbot to match their brand's tone and appearance, ensuring a cohesive user experience. Setting up AskTimmy.ai is straightforward, and dedicated customer support, along with prompt engineers, are available to fine-tune results and optimize performance. By reducing customer support costs, AskTimmy.ai enables businesses to enhance their sales strategy with minimal effort.

Show less

Product recommendations

Product discovery

24/7 ai support

Customer queries

Catalog learning

Conversation tracking

Install App

Rep AI: ChatGPT Concierge

$99-$350 / Month

8.1

97 Reviews

Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

Show less

Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

Install App

SeedGrow Chat App Widget

$6.9 / Month

9.1

124 Reviews

Claim Offer

Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.

Show less

Responsive design

Prefilled messages

Integrate whatsapp button

Design floating widget

Customizable display conditions

Gdpr compliance notice

Install App

Yanet: FAQ Page, Product FAQs

7.9

36 Reviews

Claim Offer

Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.

Show less

Multi-language support

Custom css

Import and export

Product page faqs

Unlimited faqs

Professional templates

Install App

iAdvize: AI Shopping Assistant

$1500-$540 / Month

9.1

17 Reviews

Claim Offer

Boost your conversion rate tenfold. Beat traditional chatbots. Show more

iAdvize: AI Chatbot is a powerful tool designed to enhance the eCommerce sales process by offering personalized and proactive customer engagement. This AI shopping assistant seamlessly integrates with your Shopify store, providing 24/7 support to assist customers with product recommendations, complex queries, and purchase decisions. By addressing customer needs in real-time, it combats cart abandonment and improves overall conversion rates. The chatbot intelligently adapts to your brand's voice, ensuring consistent and on-brand communication. With features like automatic product recommendations based on inventory and enhanced online search capabilities, iAdvize optimizes the shopping experience for every visitor. Seamlessly deflecting low-value customer service interactions, this AI-driven solution allows businesses to focus on more critical tasks while enhancing customer satisfaction.

Show less

Ai chatbot

Real-time sync

Product suggestions

24/7 availability

Automated answers

Agent support

Install App

Trusted Help Center & FAQ

$4.99-$35.88 / Month

9.1

76 Reviews

Claim Offer

Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

Show less

Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

Install App

Octocom AI CX & CS suite

$200 / Month

9.1

5 Reviews

Claim Offer

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

Show less

Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

Install App

The Botmode‑Helping D2C Growth

$13-$58 / Month

9.1

3 Reviews

Claim Offer

Boost D2C growth with WhatsApp automation and AI chatbots. Show more

The Botmode app is designed to boost the growth of direct-to-consumer (D2C) brands by leveraging the power of WhatsApp automation. This innovative tool enhances communication, providing a seamless customer experience by automating tasks such as order updates, shipping notifications, and promotional messages. With its AI-powered chatbots, The Botmode offers 24/7 customer support, helping businesses recover abandoned carts and increase conversion rates. The app integrates effortlessly with platforms like Shopify, reducing return-to-origin (RTO) and customer acquisition costs (CAC) while delivering personalized experiences. By streamlining processes and engaging customers in real-time, The Botmode helps brands improve efficiency and drive sales growth.

Show less

Shipping notifications

Ai chatbots

Platform integration

24/7 support

Cart recovery

Whatsapp automation

Install App

Re:amaze AI Helpdesk & Chat

$29-$899 / Month

9.1

175 Reviews

Claim Offer

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

Show less

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

Install App

VendAI ChatGPT AI Free Chatbot

9.1

1 Reviews

Claim Offer

AI Chatbot: Boost Sales, Automate Customer Interaction, Install in Seconds. Show more

VendAI Free ChatGPT AI Chatbot is a revolutionary tool designed to transform your customer interaction experience. Acting as a tireless AI employee, VendAI can be installed in seconds with no setup required, ensuring a seamless integration into your workflow. This smart chatbot engages with your customers by answering their questions, recommending products, and ultimately, closing sales effortlessly. With its ability to operate around the clock, VendAI frees you to focus on other store demands while it enhances conversion rates by turning visitors into buyers, even while you sleep. The app's earnings model is straightforward, taking a minimal fee only when a sale is made through its interaction. Unlike other chatbots that require constant oversight, VendAI operates independently, handling sales expertly without any unnecessary fuss. Each AI sales agent is equipped with unique tones, personalities, and skills tailored to your business needs.

Show less

Product recommendations

Instant installation

Sales conversion

Customizable agents

Automate interaction

Offline chat functionality

Install App

Parcelmind Shipping Suite

$24 / Month

9.1

4 Reviews

Claim Offer

Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

Show less

Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 120 to 140 of 1275 Apps

Chatra — Live Chat & Chatbot

Bosta Shipping

DRIP: Returns For Sale Widget

Yagi Order Cancellable

Fairing Post Purchase Surveys

Gentoo Growth Agent

ShopGuide | Agentic Commerce

Return Shield

Totebot AI: Sales & Marketing

AskTimmy AI Chat Bot + ChatGPT

Rep AI: ChatGPT Concierge

SeedGrow Chat App Widget

Yanet: FAQ Page, Product FAQs

iAdvize: AI Shopping Assistant

Trusted Help Center & FAQ

Octocom AI CX & CS suite

The Botmode‑Helping D2C Growth

Re:amaze AI Helpdesk & Chat

VendAI ChatGPT AI Free Chatbot

Parcelmind Shipping Suite

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?