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Showing 120 to 140 of 1338 Apps
  • $19-$499 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
19 Reviews

Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.
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Easy setup
Instant answers
Automated order inquiries
  • $19-$99 / Month
  • Free Plan Available
9.1
18 Reviews

Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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Actionable insights
Store credit
Inventory updates
In-store returns
Smart exchanges
Handles returns
  • $200 / Month
  • 14 Days Free Trial
8.5
6 Reviews

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard
  • $69-$249 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews

Melingo: AI-powered sales agent for seamless E-commerce interactions.

  • $9 / Month
  • Free Plan Available
9.1
2 Reviews

Allow customers to contact you using Whatsapp Chat Show more

Smartarget WhatsApp Chat is a versatile tool designed to streamline communication between businesses and their customers by integrating WhatsApp contact options directly into your website. With most potential customers already familiar with WhatsApp, this app leverages the platform's trust and familiarity to enhance customer engagement and accessibility. A WhatsApp icon becomes a constant presence on all pages of your site, ensuring visitors can easily reach out with inquiries and receive timely responses. Customization options allow businesses to tailor the chat's appearance to seamlessly blend with their website's aesthetic. The app supports functionality across both computers and mobile devices, accommodating users regardless of their browsing preference. Moreover, it offers the flexibility of showcasing one or multiple customer service agents, providing personalized customer support and ensuring no potential lead is ever missed.
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Responsive design
Customizable style
Multi-agent support
Easy contact
  • $8.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.
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One-click upload
Bulk tracking import
Excel sheet integration
Addon mode

AI Support Agent: Efficient Chatbot and Live Chat with WhatsApp Integration. Show more

LiveChatAI: AI Agent Chatbot & Live Chat with WhatsApp revolutionizes customer support by efficiently handling inquiries related to orders, shipping, and products using your store's data. This smart solution allows customers to seamlessly transition from AI responses to live chat or WhatsApp, ensuring human support is accessible when needed. The app features Smart AI Actions that extend beyond simple replies, enabling actions like order checking and purchase guidance, thereby speeding up support processes and saving your team valuable time. By integrating AI-powered tasks such as booking meetings and processing orders, LiveChatAI fosters a proactive support environment. It delivers personalized interactions informed by customer data and insights, ensuring each query is resolved quickly and efficiently. With a smooth transfer process from AI to human agents, it ensures comprehensive and reliable customer service at all times.
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  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
148 Reviews

Auto PayPal Tracking Sync to avoid PayPal Holds & Reserves! Show more

Proveway PayPal Tracking Sync is an essential tool for Shopify merchants looking to streamline their order management process. By automatically syncing tracking numbers to PayPal, the app helps businesses prevent unwanted disputes and account holds, thereby ensuring a smooth cash flow. This seamless integration not only enhances transparency but also leverages significant returns on investment by saving time and reducing manual efforts. Furthermore, the app activates PayPal Seller Protections immediately with each synced transaction, offering an added layer of security. Proveway stands out with its capability to auto-sync with both PayPal and Stripe, while also providing features like past order syncing and comprehensive shipment insights across over 900 couriers. Additionally, it offers a branded tracking page for customers, ensuring they are always informed about their order status.

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Branded tracking page
Auto sync tracking
Past order processing
Instant digital sync
Advanced courier mapping
Insightful order shipments
  • Free Plan Available
8.4
4 Reviews

AI sales agent enhancing conversions with real-time insights and recommendations.

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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Unlimited surveys
Easy implementation
Collect customer feedback
Voice-of-customer surveys
360-degree shopper understanding
Vitalsigns dashboard
  • $5.99 / Month
  • Free Plan Available
8.1
161 Reviews

Testimonials slider, feedback, photo & video reviews carousel Show more

The Reputon Testimonials Slider app is a powerful tool for enhancing your website's credibility by displaying authentic reviews and recommendations. It allows you to feature client testimonials, product endorsements, photo reviews, YouTube video testimonials, TikTok shop reviews, and other customer feedback directly on your site. With the ability to add customer photos, company names, social links, and positions, the app personalizes each review for greater impact. You can easily collect testimonials using a dedicated link that can be shared via email, QR code, or directly on your website. The app supports importing existing reviews from platforms like Yotpo, Aliexpress, Amazon, Ebay, Etsy, Google, and Mercado Libre, helping you consolidate your feedback in one place. Plus, it offers various presentation styles, including sliders, cards, lists, carousels, and grids, along with a customizable review request form to fit your website's aesthetic. Strengthen your business reputation and attract more customers by showcasing social proof effectively with the Reputon Testimonials Slider.
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Customizable forms
Embed reviews
Video reviews
Photo reviews
Import reviews
Testimonials slider
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
144 Reviews

Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
  • $9.9 / Month
  • Free Plan Available
9.1
4 Reviews

Easily build customized forms to capture more leads and sales Show more

FastGrowth Forms is an intuitive and versatile app designed to simplify the process of form creation and management. With its user-friendly drag-and-drop interface, you can easily customize forms to suit your unique requirements, whether it's for subscriptions, contact inquiries, or surveys. The app offers a variety of field types and styles to give your forms a personalized look. It seamlessly integrates with popular marketing platforms like Klaviyo, MailChimp, and Shopify, ensuring streamlined data flow and enhanced marketing capabilities. Stay informed with instant notifications and email reminders upon user submission. Additionally, FastGrowth Forms enhances security with reCAPTCHA, safeguarding your data against spam and fraudulent activities. Explore popups and inline forms to engage users dynamically and boost your growth potential.
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Customizable forms
Seamless integrations
Email reminders
Drag and drop
Instant notifications
User submission management
  • $39-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
13 Reviews

Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.
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Product recommendations
Order tracking
Ticketing system
Ai training
Ai agents
Flow builder
  • $19-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration
Product recommendations
Ai-powered chatbot
Order tracking
24/7 availability
  • $5 / Month
  • Free Plan Available
9.1
60 Reviews

Recover abandoned carts using WhatsApp, boosting sales with automated messages.

  • $4.49-$8.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
407 Reviews

SK: Form Builder - Empowering Your E-commerce Forms WIth SEO Show more

SK: Advanced Form Builder is a versatile app designed to help you create both simple and complex forms tailored to your specific needs. Whether starting with predefined templates like Contact Us, Booking Appointment, Warranty Registration, and Wholesale Inquiry, or building from scratch, the app ensures compatibility across all themes. Personalize the appearance of your forms using custom CSS to seamlessly integrate with your shop’s style. Enjoy the advantage of unlimited file storage, making it ideal for handling large volumes of customer data. Stay informed with form emails that indicate the submission page, streamlining your data management process. Integrate effortlessly with Klaviyo and SMTP, automatically adding users to specific Klaviyo lists and tagging them as wholesalers, retailers, or other categories upon form submission. The app also supports enhanced tracking with easy integrations for Gtag and Facebook, making it an invaluable tool for your business operations.
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Drag & drop
Create complex forms
Predefined templates
Custom css themes
Unlimited file storage
Smtp & klaviyo
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
3 Reviews

Seamless Typeform integration: Collect data, automate orders, no coding needed. Show more

Typeify: Typeform Integration is a seamless solution that allows you to enhance your storefront by adding interactive Typeform forms anywhere you need. This powerful tool enables you to effortlessly collect information or data from your users, whether it's through pop-ups, embeds, or full-page forms. By connecting Typeform to your store via a no-code API integration, you can automate essential actions like registering customers, creating orders, and gathering valuable feedback. Whether you're looking to improve user interaction or streamline operations, Typeify simplifies the process, transforming Typeform responses into meaningful actions tailored to your store's needs. Leverage this integration to enhance customer interaction and optimize your workflow, all without writing a single line of code.
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Seamless integration
No coding needed
Automate orders
Pop-up forms
Embedded forms
Page forms
  • $9.99-$299 / Month
  • Free Plan Available
9.1
26 Reviews

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
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User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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