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Showing 120 to 140 of 1829 Apps
  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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  • $9.9-$19.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
2,116 Reviews

Your all-in-one form app for custom forms, registration forms Show more

Powerful Contact Form Builder is a versatile tool designed to help you create professional forms with ease, requiring no coding skills. Seamlessly integrate with popular third-party applications like Mailchimp, Klaviyo, Omnisend, Sendinblue, and Google Calendar to streamline your workflow. Effortlessly add custom forms to any page, from product and collection pages to the homepage and cart page, enhancing your website’s capabilities. Enable your customers to upload files or images within their form submissions, simplifying data collection. With Globo Form Builder, setting up forms with complex needs, including file uploads, is straightforward. Customize registration forms with unique fields tailored to your specific requirements for more personalized data acquisition. Enhance your contact, feedback, and order processes with features such as captcha, conditional logic, and automated email responses.
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  • $39-$74 / Month
  • Free Plan Available
8.2
1 Reviews

Streamline e-commerce returns with RetJet for seamless, efficient customer experiences. Show more

RetJet ‑ Returns & Exchanges is a powerful app designed to streamline the return process for e-commerce merchants, particularly those using Shopify. This app offers a user-friendly return portal that allows customers to initiate returns effortlessly, enhancing customer satisfaction and facilitating retention. Merchants benefit from automated return workflows that save time and cut costs, while customizable return policies allow stores to tailor the process to their specific needs. RetJet provides valuable analytics and insights to help reduce returns and enhance decision-making. With no coding required, RetJet offers a seamless and efficient returns management solution, empowering stores to build trust, loyalty, and encourage repeat purchases. Additionally, the app includes features like package identification by shipment number for streamlined operations.
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  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.4/5)
350 Reviews

Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.
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  • $5-$15 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
2 Reviews

Offer Valuable Information and Promote Your PDF Products Show more

Comnja ‑ PDF Viewer is a versatile application developed by Common Ninja, designed to seamlessly integrate PDF viewing and downloading capabilities into your website. This app enhances user engagement by allowing visitors to access eBooks, support documentation, manuals, journals, magazines, and other PDF-convertible resources without having to navigate away from your site. Comnja ‑ PDF Viewer offers multiple skins and layouts with a variety of beautifully designed templates, ensuring that the display complements your website's aesthetics. Its rich styling options provide fully customizable design features, allowing for a personalized touch. The app is fully responsive, delivering an optimal user experience across all devices, whether desktop or mobile. With a simple user interface and easy content management features, Comnja ‑ PDF Viewer offers both functionality and style, promoting your content effectively.
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Boost sales and trust with personalized WhatsApp chat support.

Smart AI sales assistant for live Shopify product guidance and customer insights.

  • $29.99-$140 / Month
  • Free Plan Available

AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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Effortlessly integrate Telegram for direct customer chat on Shopify. Show more

Aurum: Telegram Chat Button is an intuitive app designed to enhance customer service on your Shopify store by integrating a Telegram chat button effortlessly. With no coding skills required, merchants can set up this feature with just a single click, enabling direct communication with customers for a more personal shopping experience. This tool is perfect for those who value simple and effective customer interaction, making real-time engagement with your audience seamless. By fostering a more direct line of communication, Aurum helps build stronger relationships with your customers. Its straightforward installation process makes it accessible to all Shopify store owners, regardless of technical expertise. Enhance your customer service today with Aurum's easy-to-use Telegram integration.
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  • $19.99-$149.99 / Month
  • 7 Days Free Trial

AI-Powered Email Insights and Instant Replies for Your Store Show more

Shopmail AI Customer Support is a powerful app designed to enhance your Shopify store's efficiency and profitability by seamlessly integrating your email communications with sales data. By automating routine tasks, it highlights priority actions and uncovers hidden revenue opportunities without requiring constant oversight. The app's AI-powered insights transform routine customer interactions into strategic growth opportunities, all presented through an intuitive and comprehensive dashboard. With features like Smart Sync, Shopmail merges your email and Shopify data, ensuring a unified communication channel that aligns with sales efforts. Its Deep Dive Analytics tool offers valuable insights into customer spending habits, allowing you to better understand and cater to their needs. Additionally, the Smart Reply feature efficiently extracts and presents clear next steps from customer emails, streamlining support and increasing customer satisfaction. Ultimately, Shopmail facilitates effortless growth and success for your business by turning each customer exchange into a potential revenue stream.
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  • $19 / Month
  • Free Plan Available

"Optimize returns with AI: Identify trends, reduce issues, improve operations."

  • $19.99-$39.99 / Month
  • Free Plan Available
8.2
2 Reviews

Automate WhatsApp shop notifications, streamline customer chats, boost conversions.

  • $55-$150 / Month
  • 14 Days Free Trial
(3.3/5)
87 Reviews

Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.
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Effortlessly track returns and rediscover shopping delights with Reshop. Show more

Reshop App revolutionizes the return process by transforming it into a dynamic opportunity for additional sales. When customers initiate a return through Reshop, they gain access to a mobile app that not only allows them to track their return but also offers a tailored shopping experience designed to enhance customer satisfaction. By helping users discover products they'll love, Reshop turns the disappointment of a return into a chance for repurchase, effectively turning refunds into revenue. The app's user-friendly interface ensures that customers are always informed about the status of their returns, instilling confidence and encouraging future purchases. Reshop empowers businesses to retain customer loyalty and drive sales, even after a purchase doesn't work out as expected. Ultimately, Reshop provides a seamless solution for retailers to convert returns into a positive experience, benefiting both the customer and the business.
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  • $36-$120 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
43 Reviews

Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.
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AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.
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  • $4 / Month
  • 7 Days Free Trial
(3/5)
2 Reviews

Unlimited, customized contact forms to interact with customers Show more

ESC ‑ Contact Form Builder is a versatile app designed to give you full control over the contact forms on your online store. This user-friendly tool allows you to create an unlimited number of customized forms and position them anywhere on your site to seamlessly blend with your theme’s design, without the use of iFrames. Its auto-installer with a live editor feature lets you preview and fine-tune your forms in real-time, ensuring a perfect fit and functionality. The app empowers you to better understand and engage with your visitors through integrated analytics, offering valuable insights into visitor behavior and preferences. Additionally, it effortlessly connects with your marketing platforms, allowing you to integrate these forms throughout your store for enhanced communication and data collection. With ESC ‑ Contact Form Builder, you can optimize visitor interaction and tailor your marketing strategies effectively.
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  • $19-$99 / Month
  • Free Plan Available

"24/7 AI chatbot boosting sales, auto-syncs products for Shopify stores."

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews

Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.
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Streamline returns and exchanges, boost revenue with automation and analytics.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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