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Showing 120 to 140 of 1829 Apps
MAG: Form Builder

MAG: Form Builder

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
62 Reviews
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Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.
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IVRSolutions‑Verify COD Orders

IVRSolutions‑Verify COD Orders

  • Free Plan Available
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Automate COD order verification and recover abandoned carts with IVR calls.

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Octocom AI CX & CS suite

Octocom AI CX & CS suite

  • $200 / Month
  • 14 Days Free Trial
7.9
7 Reviews
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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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ShipAware

ShipAware

  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews
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Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Easy Age Verify

Easy Age Verify

  • $20 / Month
  • 7 Days Free Trial
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Verify age effortlessly with customizable, compliant age-restriction tools for merchants. Show more

EasyAge Verify is an intuitive app designed to help merchants adhere to age-related regulations by enforcing age restrictions on designated products. The app offers robust age verification options, allowing customers to authenticate their age either through a date of birth entry or by uploading identification documents. Store owners can personalize the verification popup, ensuring that it aligns with the brand's aesthetic and messaging. EasyAge Verify also enables merchants to manually review age verification submissions, providing an additional layer of oversight and flexibility. With features to manage age groups and assign custom age limits to specific products, the app ensures that access to restricted items is controlled and compliant with legal requirements. Its user-friendly setup and comprehensive control tools offer a seamless, reliable, and compliant shopping experience for both merchants and customers. Whether you are updating age restrictions or reviewing the status of submissions, EasyAge Verify provides the necessary tools to maintain regulatory compliance effortlessly.
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Moose: AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat

  • $19-$249 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
464 Reviews
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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Dialecto

Dialecto

  • $80 / Month
  • 14 Days Free Trial
8.2
2 Reviews
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"Impulsa tus ventas online con automatización y soporte IA en LATAM." Show more

Dialecto es una aplicación diseñada para potenciar las ventas de tu tienda online y simplificar el soporte al cliente mediante la automatización. La app te permite gestionar los envíos de carritos abandonados de manera automática, aumentando la posibilidad de completar ventas perdidas. Además, Dialecto integra agentes de inteligencia artificial (IA) que no solo ayudan en el proceso de atención, sino que también cuentan con la capacidad de vender y escalar consultas a agentes humanos cuando es necesario. Los agentes de tu equipo pueden utilizar una serie de herramientas intuitivas para cerrar ventas eficientemente, asistidos por WhatsApp y otros canales de comunicación líderes en América Latina. La aplicación ofrece una interfaz de chat integrada que facilita la gestión de productos, pedidos y la creación de órdenes directamente desde el chat, mejorando así la experiencia del cliente y optimizando tus procesos de ventas. Dialecto es ideal para aquellos que buscan optimizar su negocio digital en el competitivo mercado latinoamericano.
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ShopAI Assistant

ShopAI Assistant

  • $9-$49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews
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"Seamless shopping via chat: Find, select, checkout effortlessly with ShopAI." Show more

ShopAI Assistant revolutionizes the online shopping experience by integrating a user-friendly chat interface directly into your Shopify store. This innovative app allows customers to effortlessly search for products and select their preferred variants such as size and color, all within a chat environment. By facilitating direct interaction with your store, ShopAI Assistant minimizes navigation hassles and streamlines the checkout process through pre-filled Shopify checkout links. Customers can also easily modify their cart by adding or removing products through the chat, ensuring a smooth and engaging shopping journey. Designed for easy installation, the app requires no coding skills, making it accessible for any store owner looking to enhance customer interaction and boost sales. With ShopAI Assistant, provide your shoppers with quick, reliable service while reducing friction in the buying process.
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Sync - ADA WCAG Accessibility

Sync - ADA WCAG Accessibility

  • $10 / Month
  • 7 Days Free Trial
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Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.
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Wappify ‑ WhatsApp Marketing

Wappify ‑ WhatsApp Marketing

  • $4.99-$19.99 / Month
  • 7 Days Free Trial
6.4
9 Reviews
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WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.
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Herodesk

Herodesk

  • $22.95-$44.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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foreword

foreword

  • $9.99-$19.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
1 Reviews
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Effortlessly create adaptable, secure, professional contact forms—no coding needed.

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HeroChat

HeroChat

  • $1549-$949 / Month
  • 14 Days Free Trial
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Automate customer communication with AI-powered chat across multiple channels.

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AI Shopping Assistant

AI Shopping Assistant

  • $9.99-$499.99 / Month
  • 7 Days Free Trial
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AI-powered chatbot for seamless customer support and personalized recommendations. Show more

RVS Personal Assistant is a cutting-edge AI-powered chatbot tailored for merchants seeking to enhance customer interactions. This innovative app facilitates swift and precise responses to customer queries, significantly boosting engagement. By leveraging natural language processing, it conducts conversations that remember context, ensuring an enriched and personalized customer experience. RVS Personal Assistant seamlessly integrates with store data, streamlining customer support while efficiently guiding purchasing decisions. Its capabilities include providing accurate product details, AI-driven recommendations, and support for product variant selection within chat conversations. With the addition of inline images in chat replies, the app enhances the visual appeal and clarity of communication, creating an immersive shopping experience for users.
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Dab: Whatsapp Chat & Abandoned

Dab: Whatsapp Chat & Abandoned

  • Free Plan Available
7.7
126 Reviews
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Enable Whatsapp Chat and Abandoned Cart to increase sales Show more

Dab: Whatsapp Chat & Abandoned is a dynamic application designed to enhance your customer communication and drive sales growth. By integrating seamless chat functionality, it allows businesses to engage directly with customers, facilitating faster responses and building stronger relationships. The app is equipped with features like unlimited chat support and multiple agents, ensuring that no query goes unanswered. Its smart chat technology is not only time-saving but also significantly boosts conversion rates and order values. Through personalized interactions and efficient use of abandoned cart notifications, Dab transforms potential loss into successful transactions. This user-friendly app not only attracts organic traffic but also helps in optimizing overall marketing expenditure by converting satisfied customers into brand promoters.
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Sprinix‑chatbot

Sprinix‑chatbot

  • $20 / Month
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AI shopping assistant enhancing sales with instant support and product discovery.

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ELX Chatbot: AI & Live Chat

ELX Chatbot: AI & Live Chat

  • Free Plan Available
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"Shopify-integrated chatbot ensuring smart, real-time customer support and interaction." Show more

ELX Chatbot: AI & Live Chat is a cutting-edge app specifically developed for Shopify stores, offering a seamless one-click installation process. It stands out from generic chatbots by directly integrating with your store's data, ensuring a quick and efficient setup. The app's powerful AI continuously learns from customer interactions, allowing it to provide accurate product suggestions and order-related information. ELX Chatbot enhances customer satisfaction by auto-syncing products for instant recommendations and offering real-time order updates. It also pulls from your FAQ page to auto-respond to common inquiries, reducing repetitive workloads. The chatbot’s interface can be customized to align with your brand’s aesthetic, and live agents can jump in whenever a personal touch is necessary.
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Reveni Returns & Exchanges

Reveni Returns & Exchanges

  • Free Plan Available
8.2
1 Reviews
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Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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Returnless

Returnless

  • $105-$599 / Month
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Efficiently manage Shopify returns with automated workflows and insightful analytics.

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Returns & Exchanges by aico

Returns & Exchanges by aico

  • $4.99 / Month
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Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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