Shopify support apps 2025

DDSHOP FAQ Page

$2.99-$6.99 / Month

9.1

168 Reviews

Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.

Show less

Boost sales

Knowledge base

Multi-language

Seo-friendly faq

Add faqs

Faq schema

Install App

Klicker

9.1

3 Reviews

Claim Offer

"AI shopping assistant enhancing interaction and boosting your store's sales." Show more

Klicker is an innovative AI-powered co-shopper designed to enhance the online shopping experience in your store. It seamlessly navigates large catalogs or detailed product specs, effectively guiding visitors to find their desired items. Whether it’s locating "beachy workout wear," checking if an e-collar is functional outside cell range, or matching accent pillows, Klicker provides real-time assistance. It transforms standard browsing into an interactive journey, boosting customer engagement and driving sales by making the shopping experience more personalized and intuitive. Klicker's semantic search capabilities allow it to create and share themed collections tailored to individual shopper preferences. Additionally, it records conversations and shopper taste profiles in the Shopify back end, continually refining and personalizing its recommendations based on customer interactions.

Show less

Semantic search

Ai co-shopper

Guided experience

Product queries

Shopper profiles

Install App

Swap Shipping & Returns

$350 / Month

9.1

24 Reviews

Claim Offer

Reduce shipping & tracking costs, seamless returns + exchanges Show more

Swap Shipping & Returns is a powerful app designed to streamline your retail logistics by prioritizing instant exchanges and store credits over traditional refunds. By leveraging pre-negotiated shipping rates with leading global carriers, Swap significantly cuts down on logistics costs while also ensuring full protection for every package. The app is fully customizable, allowing you to tailor it to fit seamlessly with your brand's unique preferences and processes. Beyond just financial savings, Swap manages direct relationships with return shipping carriers, giving you back valuable time and improving your operational efficiency. It also helps you tap into cross-border commerce, facilitating international business growth. Download Swap today and see how it can transform your logistics, boost your bottom line, and enhance customer satisfaction.

Show less

Instant exchanges

Negotiated shipping rates

Full package protection

Customizable logistics

Cross-border commerce

Install App

Corso

7.9

13 Reviews

Claim Offer

All-in-one Tracking, Returns, Exchanges and Warranties Show more

Crew by Corso is a comprehensive app designed to enhance your post-purchase experience by offering a seamless, unified platform that covers tracking, returns, exchanges, and warranties. It simplifies the process of returns and exchanges with its flexible policies and efficient automations, saving both time and effort. The app also supports effective warranty management through pre-qualification and centralized claims handling, while optimization can be achieved with advanced reporting features. Customers remain informed and satisfied thanks to a branded tracking page providing real-time updates and appealing incentives. Crew by Corso offers a straightforward flat-rate pricing model and exceptional concierge service to ensure a hassle-free user experience. Additionally, integrating Corso’s Shipping Protection feature enables the full potential of the Corso Post-Purchase Platform, further maximizing efficiency and cost-effectiveness.

Show less

Real-time updates

Custom automations

Shipping protection

Branded tracking

Unified platform

Flexible policies

Install App

Aluminum ‑ AI Chatbot & Sales

9.1

5 Reviews

Claim Offer

Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.

Show less

Customizable design

Multilingual support

Ai-powered interactions

Lightning-fast responses

Accurate product matching

Proactive and adaptive

Install App

Excel CSV Tracking MassImport

$7.9 / Month

9.1

16 Reviews

Claim Offer

Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.

Show less

One-click upload

Bulk tracking import

Excel sheet integration

Addon mode

Install App

Robo Calls PK

$10-$20 / Month

9.1

16 Reviews

Claim Offer

Automated order confirmation robo call in Pakistan Show more

Order Confirmation Robo Calls is designed to enhance your order verification process through automated robocalls that quickly reach your customers. With the simple push of a button, customers can confirm their order with 1, cancel with 2, or request a callback with 3. The app offers flexibility by allowing you to choose between a default or personalized voiceover, adding a unique touch to your customer interactions. This efficient system not only adds convenience but also significantly reduces order return rates and ensures the authenticity of orders. Additionally, the app allows for seamless scheduling of follow-up calls if the initial call isn’t answered, and you can set up break hours to avoid disturbing customers at inconvenient times. Experience a smoother order confirmation process that fosters customer trust and satisfaction.

Show less

Automated confirmation calls

Customer response options

Customizable voiceover

Follow-up call scheduling

Break hours setup

Reduce order returns

Install App

SB: Help Center, FAQ Page Tabs

$5.99-$49.99 / Month

8.7

368 Reviews

Claim Offer

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

Show less

Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

Install App

TrackiPal PayPal Tracking Sync

$4.99-$9.99 / Month

7.6

96 Reviews

Claim Offer

Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.

Show less

Real-time updates

Faster fund release

Bulk order sync

Automatic tracking sync

Dashboard monitoring

Dispute reduction

Install App

Mercuri: SMS, WhatsApp & AI

9.1

5 Reviews

Claim Offer

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

Show less

Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

Install App

CP24 Form Builder, File Upload

$4.99-$14.99 / Month

9.1

22 Reviews

Claim Offer

Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.

Show less

Responsive design

Drag-and-drop builder

Captcha support

Admin notifications

Klaviyo integration

File attachments

Install App

BR Sales Terminal POS

$10 / Month

6.9

14 Reviews

Claim Offer

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.

Show less

Multiple payment methods

Barcode scanning

Sell in-store

Product exchanges

Edit line items

Collect additional payments

Install App

W3 Custom Order Status

$5.99-$18.99 / Month

7.3

65 Reviews

Claim Offer

Create and manage custom statuses for your orders. Show more

W3 Custom Order Status is a versatile app designed to enhance the management of your order production process while keeping your customers informed at every step. By offering real-time updates through customizable emails and SMS notifications, this app helps build customer trust and loyalty, ultimately enhancing their shopping experience. A user-friendly one-page dashboard provides a comprehensive view of all orders and their statuses, allowing for streamlined oversight. You can set up unlimited custom statuses to meticulously track each phase of production and organize them into distinct workflows for precise control. The app also facilitates seamless collaboration with user accounts that offer role-based access and permissions, eliminating the need to log in to Shopify for routine tasks. Overall, W3 Custom Order Status can significantly reduce customer inquiries, giving you more time to focus on growing your business.

Show less

Customizable notifications

Unlimited statuses

One-page dashboard

Separate workflows

User accounts

Install App

Mega Callback

$4.99-$29.99 / Month

9.1

14 Reviews

Claim Offer

Schedule phone calls back to your customers efficiently Show more

Mega Callback is a powerful tool designed to help your business thrive by ensuring you can reconnect with your customers faster than your competitors. By enhancing your responsiveness, the app lays the groundwork for increased sales, ensuring that your store becomes a trusted choice for customers who value reliability and prompt service. The app not only streamlines communication but also gives your store a polished, professional appearance, fostering customer confidence in your brand. With Mega Callback, you can implement an efficient sales tunnel that underscores your label's credibility, ultimately driving more orders and boosting your revenue. It allows you to schedule calls at convenient times, ensuring seamless communication with clients. Moreover, you can set your available hours and working days, aligning customer interactions with your business operations. Experience the competitive advantage of swift callbacks and a finished look with Mega Callback.

Show less

Customer callback scheduling

Set availability time

Sales tunnel creation

Install App

StatusPro ‑ Order Status

$9-$99 / Month

9.1

55 Reviews

Claim Offer

Simplify order management with your own custom order statuses. Show more

StatusPro ‑ Order Status is an intuitive app designed to enhance customer satisfaction by keeping them informed about their order status. By offering custom statuses tailored to your business needs, it reduces customer queries, enabling smoother communication. Each custom status can be linked to a personalized email template, making it quick and easy to update customers. A user-friendly order lookup page empowers customers to track their order progress autonomously, further minimizing inquiries. The app also allows automated email notifications to be sent to customers or third parties whenever an order status changes. Order statuses can be modified automatically upon fulfillment, and QR code scanning from your smartphone provides a convenient way to update statuses. Additionally, the app features order due dates to support effective order management.

Show less

Custom order statuses

Auto email notifications

Order lookup page

Qr code updates

Order due dates

Install App

Jotform AI Chatbot & Live Chat

$39-$129 / Month

9.1

3 Reviews

Claim Offer

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.

Show less

Shopify integration

Personalized assistance

Ai-powered chatbots

Custom workflows

Omnichannel support

Instant responses

Install App

Order Returns | easyReturns

$9-$79 / Month

9.1

62 Reviews

Claim Offer

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

Show less

Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

Install App

Mailo AI : E‑Mail Support AI

$19-$499 / Month

9.1

5 Reviews

Claim Offer

AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.

Show less

Shopify integration

Automated replies

Automated email classification

Sentiment analysis

Install App

Store Locator ‑ Pasilobus

$15-$50 / Month

9.1

3 Reviews

Claim Offer

Searchable store locator map with filters & advanced analytics Show more

Pasilobus Store Locator is a versatile and user-friendly app designed to help businesses seamlessly integrate a location finder into their digital platforms. This app enables customers to effortlessly discover nearby store locations, enhancing their shopping experience and driving more foot traffic to physical stores. With customizable features, businesses can tailor the look and functionality of the store locator to match their brand's aesthetic. The Pasilobus Store Locator is built to provide accurate and real-time data, ensuring customers are always directed to the closest and most convenient store. Users can enjoy a straightforward setup process, making it accessible even to those with minimal technical expertise. The app is an essential tool for businesses looking to bridge the gap between their online presence and physical retail locations.

Show less

Searchable locator map

Customizable filters

Advanced analytics

Brand matching design

Easy store addition

Dealer locator support

Install App

Synctrack: Returns & Exchanges

$11.99-$149 / Month

9.1

117 Reviews

Claim Offer

Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

Show less

Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 120 to 140 of 1078 Apps

DDSHOP FAQ Page

Klicker

Swap Shipping & Returns

Corso

Aluminum ‑ AI Chatbot & Sales

Excel CSV Tracking MassImport

Robo Calls PK

SB: Help Center, FAQ Page Tabs

TrackiPal PayPal Tracking Sync

Mercuri: SMS, WhatsApp & AI

CP24 Form Builder, File Upload

BR Sales Terminal POS

W3 Custom Order Status

Mega Callback

StatusPro ‑ Order Status

Jotform AI Chatbot & Live Chat

Order Returns | easyReturns

Mailo AI : E‑Mail Support AI

Store Locator ‑ Pasilobus

Synctrack: Returns & Exchanges

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?