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Showing 120 to 140 of 1431 Apps
  • $19.99 / Month
  • 7 Days Free Trial
6.7
18 Reviews

Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
  • $9.9 / Month
  • Free Plan Available
9.1
5 Reviews

Easily build customized forms to capture more leads and sales Show more

FastGrowth Forms is an intuitive and versatile app designed to simplify the process of form creation and management. With its user-friendly drag-and-drop interface, you can easily customize forms to suit your unique requirements, whether it's for subscriptions, contact inquiries, or surveys. The app offers a variety of field types and styles to give your forms a personalized look. It seamlessly integrates with popular marketing platforms like Klaviyo, MailChimp, and Shopify, ensuring streamlined data flow and enhanced marketing capabilities. Stay informed with instant notifications and email reminders upon user submission. Additionally, FastGrowth Forms enhances security with reCAPTCHA, safeguarding your data against spam and fraudulent activities. Explore popups and inline forms to engage users dynamically and boost your growth potential.
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Customizable forms
Seamless integrations
Email reminders
Drag and drop
Instant notifications
User submission management
  • $39.9-$199.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
6 Reviews

Boost sales with smart AI-driven chats and real-time support.

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
189 Reviews

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
  • $89-$149 / Month
  • Free Plan Available
9.1
66 Reviews

"Boost Shopify sales with AI marketing, chat automation, and analytics."

  • $9-$99 / Month
  • 14 Days Free Trial
9.1
72 Reviews

Simplify order management with your own custom order statuses. Show more

StatusPro ‑ Order Status is an intuitive app designed to enhance customer satisfaction by keeping them informed about their order status. By offering custom statuses tailored to your business needs, it reduces customer queries, enabling smoother communication. Each custom status can be linked to a personalized email template, making it quick and easy to update customers. A user-friendly order lookup page empowers customers to track their order progress autonomously, further minimizing inquiries. The app also allows automated email notifications to be sent to customers or third parties whenever an order status changes. Order statuses can be modified automatically upon fulfillment, and QR code scanning from your smartphone provides a convenient way to update statuses. Additionally, the app features order due dates to support effective order management.
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Custom order statuses
Auto email notifications
Order lookup page
Qr code updates
Order due dates
  • Free Plan Available
(3.8/5)
20 Reviews

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.
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Edit order details
Sync orders
Request pickup
Print awbs
  • $19.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
127 Reviews

Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.
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Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
  • $99-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
9 Reviews

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.
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Seamless store integration
Faq automation
Instant customer support
Ai-powered shopping
Natural language search
Policy information updates
  • $9.99-$299 / Month
  • Free Plan Available
9.1
27 Reviews

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
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User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive
  • $39-$349 / Month
  • 14 Days Free Trial
9.1
7 Reviews

"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.
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Multilingual responses
Live data integration
Automated phone support
Handles concurrent calls
Call transcript logging
Smart call routing
  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
25 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations

Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.
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Quick setup
Unlimited faqs
Integrated chats
  • Free Plan Available
  • 7 Days Free Trial
9.2
270 Reviews

Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.
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Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
  • $5-$10 / Month
  • Free Plan Available
(1.4/5)
9 Reviews

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • New
9.1
4 Reviews

"Capture emails and notify customers when products are back in stock."

  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $9.95 / Month
  • 14 Days Free Trial
6.7
23 Reviews

Bulk order fulfillment & tracking link generation effortlessly Show more

Easy Fulfillment: Bulk Fulfill is a versatile app designed to streamline the order fulfillment process for businesses. Whether you prefer fulfilling orders individually or in bulk, our user-friendly interface accommodates your needs. With the ability to fulfill orders using CSV/XLS files, the app simplifies the process by automatically generating tracking links for each order, even supporting custom carriers based on tracking numbers. Businesses with lists of tracking codes in Excel can easily import and manage mass order fulfillments, saving time and effort. The app also offers advanced features like splitting orders into different parcels and customizing the contents of each shipment. Flexible enough to handle CSV or XLSX files of any structure, Easy Fulfillment ensures a seamless and efficient order management experience. Elevate your fulfillment process and grow your business with the robust capabilities of Easy Fulfillment.
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Split orders
Manual order fulfillment
Bulk fulfill from csv
Automated tracking link
Custom carriers support
Any file structure

Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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