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Showing 120 to 140 of 1345 Apps
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
6.6
144 Reviews

Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
  • $19-$99 / Month
  • Free Plan Available
9.1
22 Reviews

Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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Actionable insights
Store credit
Inventory updates
In-store returns
Smart exchanges
Handles returns
  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
15 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
  • $8.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.
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One-click upload
Bulk tracking import
Excel sheet integration
Addon mode
  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
13 Reviews

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
  • $89-$149 / Month
  • Free Plan Available
9.1
61 Reviews

"Boost Shopify sales with AI marketing, chat automation, and analytics."

  • $9.99-$19.99 / Month
  • Free Plan Available
9.1
71 Reviews

Ship, track & manage returns. All in one order mgmt solution Show more

Indian Logistics Services is a comprehensive app designed to streamline your shipping operations across 10 leading logistics providers in India. The app offers seamless package uploading, with the ability to print packing slips and order invoices using GST-enabled templates, and supports bulk order processing to optimize your workflow. By automating AWB number generation, it eliminates the need for manual data entry for each order, thus enhancing efficiency. Manage returns and exchanges effortlessly with advanced return request management features. Stay informed with email notifications triggered by different shipping events, and keep an eye on your shipments with real-time order tracking. Newly integrated services such as InTargos, Shiprocket, Shree Maruti, Borzo, and India Post further enhance your shipping choices. Start shipping immediately with this user-friendly solution that takes the hassle out of logistics management.
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Order tracking
Email notifications
Print labels
Generate awb
Bulk processing
Manage returns
  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews

Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.
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Seamless integration
Easy installation
Customizable button
Responsive widget
Multiple chat channels
  • $69-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.6/5)
112 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.
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Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
  • $49-$700 / Month
  • 15 Days Free Trial
9.1
2 Reviews

"Boost sales and support with PickyPal's AI-driven customer interactions."

AI chatbot for multilingual support with instant, accurate responses.

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
17 Reviews

Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change

E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.
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Automate return processing
Seamless exchanges available
Return status notifications
Discounts for purchases
  • $9-$15 / Month
  • Free Plan Available
9.1
4 Reviews

Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.
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Customizable widget design
Instant chat connection
Smart contact forms
Chat availability settings
Quick reply options
Agent management tools
  • $59-$499 / Month
  • Free Plan Available
9.1
5 Reviews

Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.
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Shopify integration
Order status updates
Customizable tone
Automate fashion support
Humanlike ai chatbot
Email ticketing system
  • Free Plan Available
(1.8/5)
41 Reviews

Connect your store to Shopify Counter or Shopify Display Show more

Shopify Counter is a dynamic app designed to elevate the visibility of your store's sales and orders. With seamless integration, connect your store to either Shopify Counter or Shopify Display to prominently showcase your key business metrics. This app allows you to effortlessly highlight vital statistics, ensuring that your important numbers stand out in the daily operation of your business. Choose from over 150 screens on Shopify Display to personalize and feature your data. Whether it's a major sales event or an everyday business highlight, Shopify Counter and Display bring your numbers to life as the co-stars of your biggest occasions. Enhance your store's impact by keeping crucial statistics front and center with this essential tool.
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Highlight sales
Display orders
Showcase numbers
Event co-star
Front-center display
  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
260 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
  • $10-$49 / Month
  • Free Plan Available
9.1
3 Reviews

AI-driven chatbot offering 24/7 support in 7,000+ languages.

  • $9.95 / Month
  • 14 Days Free Trial
9.1
21 Reviews

Bulk order fulfillment & tracking link generation effortlessly Show more

Easy Fulfillment: Bulk Fulfill is a versatile app designed to streamline the order fulfillment process for businesses. Whether you prefer fulfilling orders individually or in bulk, our user-friendly interface accommodates your needs. With the ability to fulfill orders using CSV/XLS files, the app simplifies the process by automatically generating tracking links for each order, even supporting custom carriers based on tracking numbers. Businesses with lists of tracking codes in Excel can easily import and manage mass order fulfillments, saving time and effort. The app also offers advanced features like splitting orders into different parcels and customizing the contents of each shipment. Flexible enough to handle CSV or XLSX files of any structure, Easy Fulfillment ensures a seamless and efficient order management experience. Elevate your fulfillment process and grow your business with the robust capabilities of Easy Fulfillment.
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Split orders
Manual order fulfillment
Bulk fulfill from csv
Automated tracking link
Custom carriers support
Any file structure

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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