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Showing 120 to 140 of 1555 Apps
Pasilobus Customer View

Pasilobus Customer View

  • Free Plan Available
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Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.
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Resolve customer issues
Log in as customers
Manage accounts
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Pinch AI: Fraud & Return Abuse

Pinch AI: Fraud & Return Abuse

  • Free Plan Available
8.2
1 Reviews
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AI platform enhancing returns and loyalty, while deterring fraud. Show more

Pinch AI: Fraud & Return Abuse is an innovative platform designed to enhance the return process and foster customer loyalty for e-commerce businesses. Leveraging advanced AI technology, Pinch analyzes more than a hundred data points to assess customer trustworthiness and return behavior. This intelligent analysis enables sellers to implement adaptive return policies, offering trusted shoppers flexible options and personalized incentives that encourage repeat purchases. By making return abuse financially unrewarding, the platform efficiently deters fraudulent activities. Pinch provides tools like True Customer Value Scoring and a comprehensive 360° customer view to identify trusted shoppers, while its Device Intelligence and Geolocation Tracking help detect fraud and abuse. With an Analytics Dashboard, businesses can establish an abuse baseline and understand the true cost of abuse. Additionally, Pinch harnesses network intelligence using consortium data and industry ML models to enhance recommendations and business strategies.
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Workflow automation
Analytics dashboard
Fraud detection
360° customer view
True customer scoring
Adaptive policies
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Action Forms

Action Forms

  • Free Plan Available
  • New
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"Create custom Shopify forms effortlessly with drag-and-drop simplicity."

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laxi.ai

laxi.ai

  • $39-$299 / Month
  • Free Plan Available
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AI assistant boosts sales with tailored suggestions and automated customer support. Show more

Laxi.AI is a powerful tool designed to elevate Shopify stores with a sophisticated AI assistant. By delving into your products and understanding customer behavior, it generates personalized product recommendations that enhance sales and boost conversion rates. This intelligent assistant also efficiently manages customer inquiries, providing immediate responses that help reduce support expenses while ensuring high customer satisfaction. Perfect for merchants looking to automate their customer engagement and optimize sales, Laxi.AI provides valuable insights through detailed data analytics. Its AI-driven conversation capabilities handle order and support inquiries seamlessly, offering a natural and user-friendly interaction. With Laxi.AI, store owners can effortlessly streamline operations and focus on scaling their business.
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Personalized recommendations
Insightful analytics
Automated customer support
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FormCRM AI Custom Form Builder

FormCRM AI Custom Form Builder

  • $6.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
38 Reviews
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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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Theme integration
Email notifications
File uploads
Drag-and-drop
Smtp configuration
Ai form creation
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JivoChat: Live Chat & WhatsApp

JivoChat: Live Chat & WhatsApp

  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
108 Reviews
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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.
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Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management
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Sobot Live Chat & Chatbot

Sobot Live Chat & Chatbot

  • Free Plan Available
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Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors
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All In One Support Button

All In One Support Button

  • $5 / Month
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One-click customer support via social media Show more

All In One Support Button is a versatile Shopify app designed to streamline communication between customers and the support team. With a user-friendly interface, this app allows customers to connect effortlessly through their preferred social media platforms, such as Facebook, Instagram, Pinterest, Telegram, Gmail, Skype, and even direct contact numbers. Its customizable design ensures seamless integration with your brand's aesthetics, enhancing the overall shopping experience. By offering multiple communication channels, the All In One Support Button not only boosts customer satisfaction but also helps businesses lower support costs. It's the ideal tool for businesses looking to enhance customer engagement and provide swift resolutions to inquiries. With just one click, customers can initiate seamless conversations, facilitating quicker and more efficient support interactions.
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Customizable branding
Multi-platform support
One-click access
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ExpertGuru - AI Chatbots App

ExpertGuru - AI Chatbots App

  • $20-$29 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
19 Reviews
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AI powered chatbot that engages visitor and recommend product Show more

ExpertGuru ‑ AI Chatbots App is a robust solution designed to transform Shopify visitors into loyal customers through personalized interactions. By harnessing the power of data-driven strategies, this app tailors the shopping experience to individual preferences, ensuring that customers encounter products they truly adore. Businesses can boost conversions effectively with ExpertGuru serving as their AI sales assistant, making it easier than ever to increase sales and enhance customer satisfaction. The app empowers merchants with valuable customer insights, enabling precisely targeted marketing efforts. Additionally, ExpertGuru leverages AI technology to analyze customer intent, optimizing SEO in the process. Through chat-based weekly ad campaigns, merchants can effectively engage with clients and drive greater customer value and experience.
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Ai-driven recommendations
Seo improvement
Customer insights
Personalized shopping experience
Weekly chat-based campaigns
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Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
Install App
Parcelecho Order Tracking

Parcelecho Order Tracking

  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
2 Reviews
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Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page
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Quick Contact

Quick Contact

  • $4.99 / Month
  • 3 Days Free Trial
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Visitors get contact form and send inquiry quickly at any page Show more

Quick Contact is a versatile app that streamlines the process of sending messages, feedback, or inquiries directly to store owners. Featuring a sleek sliding or toggle form, users can effortlessly provide their name, email, and other essential details from any page of a website. The app is enriched with multiple useful features and a variety of styling options, making it an attractive solution for seamless communication. Merchants have the ability to customize the form’s settings and style from an easy-to-use admin panel, ensuring it aligns perfectly with their brand's aesthetic. Additionally, they can upload custom toggle buttons, logos, and background images, and even modify contact form field names through the settings options. Quick Contact is designed to enhance visitor interaction and make communication intuitive and efficient for both users and store owners.
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Customizable settings
Sliding contact form
Quick feedback option
Changeable form fields
Toggle button upload
Logo and background upload
Install App
Synctrack AI Order Tracking

Synctrack AI Order Tracking

  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
70 Reviews
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All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching
Install App
Reloop Returns & Exchanges

Reloop Returns & Exchanges

  • $29-$279 / Month
  • New
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Streamline returns and exchanges, boost revenue with automation and analytics.

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RT: Social Chat, Live Chat

RT: Social Chat, Live Chat

  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
245 Reviews
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"Effortlessly chat with customers via their favorite messaging apps."

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YCloud: WA Chat & Marketing

YCloud: WA Chat & Marketing

  • $52-$532 / Month
  • Free Plan Available
8.2
1 Reviews
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No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.
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Qr codes
Unlimited agents
Bulk whatsapp messages
Whatsapp conversations
24/7 chatbot
Whatsapp links
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ZB: Facebook & Messenger Chat

ZB: Facebook & Messenger Chat

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
21 Reviews
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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
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Order Tracking Notifier by H3

Order Tracking Notifier by H3

  • $5-$100 / Month
  • 7 Days Free Trial
9.1
7 Reviews
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Track Your Order Effortlessly Show more

H3 Order Tracking Notifier is a dynamic app designed to keep customers informed with real-time shipment updates via an intuitive order tracking page and automatic notifications. Featuring a powerful shipment analytics dashboard, it tracks and dissects carrier transit times, delivery statuses, and any failed delivery attempts. This valuable data empowers businesses to refine their delivery processes and achieve faster shipping times, ultimately enhancing customer satisfaction. By offering convenient tools to monitor every aspect of the shipping journey, the app ensures users can easily access and understand their order statuses. H3 Order Tracking Notifier is essential for businesses aiming to streamline their logistics and improve their service quality.
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Real-time updates
Automatic notifications
Order tracking page
Delivery insights
Shipment analytics
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Cosmera AI Chatbot Cosmetics

Cosmera AI Chatbot Cosmetics

  • $49-$499 / Month
  • New
9.1
1 Reviews
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AI Chatbot for Personalized Cosmetics Shopping Experience

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ReturnX: Returns & Exchanges

ReturnX: Returns & Exchanges

  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews
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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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