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Showing 120 to 140 of 1829 Apps
XChat

XChat

  • Free Plan Available
7.8
4 Reviews
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AI sales agent enhancing conversions with real-time insights and recommendations.

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Protect+ Post Purchase Suite

Protect+ Post Purchase Suite

  • Free Plan Available
8.2
2 Reviews
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Package Protection: Secure Shipping, Order Protect Simplified Show more

Protect+ Package Protection is a robust app designed to offer peace of mind for both merchants and customers by safeguarding orders against loss, damage, or theft during transit. For a nominal fee at checkout, customers can protect their purchases and rest easy knowing any issues will be handled swiftly and directly through your store. The app ensures that any lost or damaged items are replaced without any hassle, providing a seamless solution that enhances customer satisfaction. Protect+ integrates smoothly with your checkout process through its versatile widget, making it conveniently accessible. With resolution times typically under one hour, customers receive quick and efficient service. The app is performance-optimized, rigorously tested to ensure it boosts order conversion rates without slowing down your site's speed.
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Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
302 Reviews
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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Keeping ‑ Helpdesk for Gmail

Keeping ‑ Helpdesk for Gmail

  • $33-$48 / Month
  • 14 Days Free Trial
8.2
1 Reviews
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The customer support helpdesk that integrates with Gmail Show more

Keeping - Helpdesk for Gmail transforms your team's Gmail account into a comprehensive help desk tool, seamlessly integrating customer support functionalities directly into your inbox. Designed specifically for eCommerce teams of all sizes, this app allows you to manage support emails without the need for an external help desk solution. Support requests arriving in your shared inbox are automatically converted into support tickets, which can then be synced across your team for effective collaboration. Within Gmail, you can easily assign, discuss, and prioritize these tickets, ensuring streamlined and efficient customer support management. Additionally, Keeping enables you to view customer order information directly within Gmail, offering context for each interaction. With advanced reporting features, you can gain insights into response times, ticket volume, and agent performance, allowing you to continually optimize your support operations.
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AI WhatsApp Chatbot

AI WhatsApp Chatbot

  • $29-$99 / Month
  • 30 Days Free Trial
8.2
1 Reviews
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Manage your store using Conversational AI Chatbot Show more

AI WhatsApp Chatbot, powered by Cense AI, revolutionizes how small and medium-sized businesses interact with their customers. This innovative app leverages Conversational AI to enhance the buying journey by facilitating seamless communication through popular messaging platforms like WhatsApp. Designed to improve customer service and automate conversations, it helps businesses engage more effectively with their clientele, ultimately driving revenue. The AI WhatsApp Chatbot enables real-time customer interactions, ensuring a smooth and efficient response to inquiries and requests. Particularly beneficial for eCommerce retailers, the app offers an easy setup process, making it accessible and beneficial for businesses looking to expand their reach in the digital marketplace. Through its advanced features, Cense AI empowers businesses to multiply customer interactions and stay competitive in a rapidly changing environment.
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ChatLink

ChatLink

  • $100 / Month
  • Free Plan Available
  • New
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Instant WhatsApp chat button for storefronts, no coding required.

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Kal AI

Kal AI

  • $15 / Month
  • 10 Days Free Trial
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Kal AI: Efficient support via intelligent, customizable chat assistant for stores.

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PaySync ‑ PayPal Tracking Sync

PaySync ‑ PayPal Tracking Sync

  • $9-$19 / Month
  • Free Plan Available
8.2
5 Reviews
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Order Sync for PayPal & Stripe. Build Trust and Get Funds. Show more

PaySync is an innovative app designed to automate the syncing of tracking numbers to PayPal in real-time, streamlining operations for merchants. With an easy setup process that handles all orders with just one click, it ensures that syncing is completed swiftly, even for multiple PayPal accounts, potentially saving merchants up to 40 hours each month. By reducing PayPal holds and resolving chargeback issues promptly, PaySync allows funds to be released quickly, improving cash flow for sellers. It also helps optimize seller protection by mitigating fraudulent orders and minimizing chargeback claims, allowing Shopify store owners to focus on growth rather than administrative tasks. The app features a user-friendly dashboard where merchants can view and respond to chargebacks, improving account management efficiency. With the ability to connect multiple PayPal accounts, PaySync is tailored to support the needs of growing businesses, making the tracking process seamless and efficient.
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dixa

dixa

  • $109-$215 / Month
  • 14 Days Free Trial
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Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.
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Zotabox Contact Form Builder

Zotabox Contact Form Builder

  • $12.99-$79.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
7.6
129 Reviews
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Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.
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Parkpalet Returns

Parkpalet Returns

  • Free Plan Available
8.2
2 Reviews
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Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

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ResponseCX

ResponseCX

  • $170-$350 / Month
  • 30 Days Free Trial
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Autonomously reply to your customer service tickets Show more

ReSponse AI is a cutting-edge app designed to revolutionize customer service operations through automation. Powered by OpenAI's GPT-4, this app enables seamless integration with your existing systems to automatically address customer inquiries by pulling from your team's knowledge base, CSV files, FAQs, and other data sources, including Shopify Order data. ReSponse enhances efficiency by leveraging Generative Question-Answering (GQA) technology, automatically responding to chat, email, and DMs. It is also compatible with Gorgias Chat, facilitating real-time, auto-responses to customer requests. With the capability to update and customize responses based on your company's tone and knowledge base, ReSponse represents a significant advancement in customer experience management. Experience the power of autonomous operations and streamline your customer service processes like never before with ReSponse AI.
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PulseChat: AI Sales Chatbot

PulseChat: AI Sales Chatbot

  • $14-$149 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.
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BotSpace: WhatsApp, Insta & AI

BotSpace: WhatsApp, Insta & AI

  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
19 Reviews
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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.
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Mensajeros Urbanos

Mensajeros Urbanos

  • Free Plan Available
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Gestiona tus entregas desde una misma plataforma Show more

Mensajeros Urbanos es la aplicación ideal para optimizar la logística de tu negocio de e-commerce. Esta plataforma tecnológica garantiza la entrega de tus productos de manera eficiente, asegurando que lleguen a sus destinos justo cuando y donde se necesita. Gracias a su avanzado algoritmo inteligente, se definen las rutas y recursos óptimos para agilizar cada entrega, reduciendo así tiempos y costos. Además, Mensajeros Urbanos destaca por su compromiso con el medio ambiente, permitiéndote posicionar a tu marca como una opción responsable y sostenible. Con su función de seguimiento en tiempo real, puedes monitorear el estado de tus operaciones en cada paso del proceso, aumentando así la confianza y satisfacción de tus clientes. Mejora tu servicio al cliente y fortalece su lealtad con esta solución logística innovadora y confiable.
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YCloud: WA Chat & Marketing

YCloud: WA Chat & Marketing

  • $52-$532 / Month
  • Free Plan Available
8.2
1 Reviews
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No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.
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Babeltext Multilingual MSG

Babeltext Multilingual MSG

  • Free Plan Available
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Effortlessly manage global customer communication in 195 languages. Show more

Babeltext Multilingual MSG is a cutting-edge communication tool designed to revolutionize customer engagement by breaking down language barriers. With support for 195 languages, the app empowers customer service teams to interact seamlessly with a global audience, enhancing business opportunities and expanding market reach. Whether a customer sends a message in Mandarin or Spanish, Babeltext automatically translates and presents it to your agents in English, allowing effortless communication. Agents can respond in English, and the app translates the message back into the customer's language, ensuring clarity and understanding. Babeltext integrates smoothly with popular messaging platforms like SMS, Facebook Messenger, WeChat, WhatsApp, Web Chat, Telegram, and Discord, making it a versatile solution for diverse communication needs. Additionally, it synchronizes customer data for a cohesive and personalized service experience, streamlining operations and fostering stronger customer relationships. Ideal for businesses looking to enhance their global footprint, Babeltext is the key to effective multilingual customer service in a connected world.
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Pause: AI Customer Feedback

Pause: AI Customer Feedback

  • $16 / Month
  • Free Plan Available
  • New
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"Automated feedback enhances shopping experience with AI-driven questions."

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Channel Sales Chat Bot CRM

Channel Sales Chat Bot CRM

  • $36-$120 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
43 Reviews
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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.
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Postship ‑ Free Order Tracking

Postship ‑ Free Order Tracking

  • $7.99-$16.49 / Month
  • Free Plan Available
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Postship is a shipment tracking & post-purchase experience app Show more

Postship – Free Order Tracking is a comprehensive tool aimed at elevating the shopping experience for your customers. Unlike standard order tracking solutions, Postship minimizes “Where Is My Order” (WISMO) queries by sending timely updates via SMS and email, ensuring buyers are always in the loop. The app enhances post-purchase engagement by offering a customizable, branded tracking page that features personalized product recommendations, promotional banners, and even your shop's Instagram feed to boost brand visibility. This innovative approach not only improves customer satisfaction but also encourages repeat purchases. Additionally, Postship provides advanced analytics to monitor delivery performance and customer engagement, offering valuable insights to optimize your service. By combining efficient order tracking with marketing tools, Postship helps transform your order tracking system into a dynamic customer interaction platform.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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