Shopify support apps 2025

Vocify ‑ AI Voice Assistant

9.1

4 Reviews

AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

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POWR: Customer Survey | Poll

$10.99-$98.99 / Month

9.1

49 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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TrackiPal PayPal Tracking Sync

$4.99-$9.99 / Month

9.1

89 Reviews

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Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.

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Real-time updates

Faster fund release

Bulk order sync

Automatic tracking sync

Dashboard monitoring

Dispute reduction

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Whatify WhatsApp AI Automation

$2.99-$9.99 / Month

7.1

11 Reviews

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Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.

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Order status updates

Automated order notifications

Customer response tracking

Real-time business integration

Personalized message templates

Delivery confirmations

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Chizy ‑ AI Chatbot & AI Agents

9.1

6 Reviews

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24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

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Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

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WhatHub – Order Automation

$4.98-$14.98 / Month

9.1

2 Reviews

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Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.

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Whatsapp integration

Abandoned cart reminders

Message personalization

Fulfillment alerts

Automate order notifications

Order tracking tags

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lookfor AI Agents & AI Chatbot

$2000-$900 / Month

8.7

26 Reviews

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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.

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Product recommendations

Conversational shopping assistant

Neural search algorithms

Enhanced analytics

Direct checkout

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EasySlide Accordion tabs & FAQ

$5 / Month

9.1

169 Reviews

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Accordion tabs for your Product Description or FAQ page Show more

EasySlide Accordion Tabs & FAQ is a versatile app designed to enhance your online store by converting lengthy content into easy-to-navigate accordion tabs. This app enables you to effortlessly set up a FAQ page by adding questions and answers directly to your page content, which are then transformed into accordion style tabs. Simplify your product descriptions by replacing long texts with accordion widgets, offering an organized and user-friendly experience for your customers. You can create description-based tabs or static panels that can be assigned to all products, specific collections, or individual products, saving you valuable time. The app also supports additional functionalities such as integrating reviews, size guides, and third-party applications. Fully compliant with WCAG 2.0/Section 508 standards, EasySlide ensures accessibility for all users. Streamline your store's content with customizable accordion tabs to improve navigation and enhance your customers' browsing experience.

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Third-party app integrations

Wcag compliant

Faq page creation

Accordion widgets

Product description tabs

Static panels

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Athena AI: ChatGPT FAQs Agent

7.3

4 Reviews

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AI-powered chatbot for 24/7 store support and product recommendations.

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Chatra — Live Chat & Chatbot

$31-$41 / Month

7.3

300 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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ClickPost Returns & Refunds

$15-$600 / Month

9.1

7 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

Install App

Route Protection and Tracking

(3.7/5)

336 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Jaweb AI Chatbot & Live Chat

$29.99-$299 / Month

9.1

3 Reviews

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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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Parcelous Order Tracking

$9.99-$49.99 / Month

9.1

12 Reviews

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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.

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Automatic tracking fetch

Carrier autodetection

Embedded tracking page

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Gentoo Growth Agent

$99-$699 / Month

9.1

5 Reviews

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AI Concierge for seamless online shopping guidance and conversion. Show more

Gentoo AI Concierge is an innovative solution designed to enhance the online shopping experience by acting as a virtual in-store assistant. Unlike traditional online shopping tools that rely on search bars and filters, Gentoo empowers shoppers by initiating conversations during moments of hesitation. Trained on your specific product catalog, this AI seamlessly understands customer needs and guides them to products that fit their preferences, improving conversion rates. Gentoo utilizes journey-based messaging to effectively start and maintain customer interactions. The app offers guideline-based training to ensure a deep understanding of both products and users, providing a personalized experience. With a customizable user interface that aligns with your store's branding, Gentoo AI Concierge also features real-time performance tracking and valuable customer insights to drive sales and enhance business strategies.

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Customizable ui

Customer insights

Real-time performance tracking

Journey-based messaging

Guideline-based training

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EAZE Button

$0.89 / Month

6.7

149 Reviews

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Effortless WhatsApp chats with customizable button and smart engagement features.

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Convi ‑ AI Chatbot & Helpdesk

$19-$499 / Month

9.1

5 Reviews

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AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration

Product recommendations

Ai-powered chatbot

Order tracking

24/7 availability

Install App

Order Tracking Notifier by H3

$30-$100 / Month

9.1

6 Reviews

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Track Your Order Effortlessly Show more

H3 Order Tracking Notifier is a dynamic app designed to keep customers informed with real-time shipment updates via an intuitive order tracking page and automatic notifications. Featuring a powerful shipment analytics dashboard, it tracks and dissects carrier transit times, delivery statuses, and any failed delivery attempts. This valuable data empowers businesses to refine their delivery processes and achieve faster shipping times, ultimately enhancing customer satisfaction. By offering convenient tools to monitor every aspect of the shipping journey, the app ensures users can easily access and understand their order statuses. H3 Order Tracking Notifier is essential for businesses aiming to streamline their logistics and improve their service quality.

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Real-time updates

Automatic notifications

Order tracking page

Delivery insights

Shipment analytics

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SeedGrow Chat App Widget

$6.9 / Month

8.8

123 Reviews

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Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.

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Responsive design

Prefilled messages

Integrate whatsapp button

Design floating widget

Customizable display conditions

Gdpr compliance notice

Install App

Parcelmind Shipping Suite

$24 / Month

9.1

6 Reviews

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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

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Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 120 to 140 of 1293 Apps

Vocify ‑ AI Voice Assistant

POWR: Customer Survey | Poll

TrackiPal PayPal Tracking Sync

Whatify WhatsApp AI Automation

Chizy ‑ AI Chatbot & AI Agents

WhatHub – Order Automation

lookfor AI Agents & AI Chatbot

EasySlide Accordion tabs & FAQ

Athena AI: ChatGPT FAQs Agent

Chatra — Live Chat & Chatbot

ClickPost Returns & Refunds

Route Protection and Tracking

Jaweb AI Chatbot & Live Chat

Parcelous Order Tracking

Gentoo Growth Agent

EAZE Button

Convi ‑ AI Chatbot & Helpdesk

Order Tracking Notifier by H3

SeedGrow Chat App Widget

Parcelmind Shipping Suite

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?