Shopify support apps 2026

OnChat

8.2

1 Reviews

Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.

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Automated responses

24/7 availability

Improved efficiency

Human-like conversations

Easy chatbot creation

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Hire Easy ‑ Careers Page

8.2

2 Reviews

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Effortlessly manage job openings and applicants within your Shopify store. Show more

HireEasy Career Pages is an innovative recruitment marketing platform designed to streamline the hiring process and enhance your employer brand. With features like customizable careers pages, job postings, and tailored application forms, it allows companies to effectively attract candidates while reflecting their unique brand identity. The platform supports multiple languages, ensuring the recruitment process resonates with diverse audiences. Instant notifications enable rapid candidate engagement, giving you an edge over competitors. Additionally, the platform includes candidate questionnaires and a robust applicant tracking system, providing a comprehensive solution for efficient and effective recruitment. Whether you're a small business or a large corporation, HireEasy Career Pages offers the tools you need to build a strong, diverse workforce.

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Applicant tracking

Create careers page

Post job openings

In-store applications

Manage candidates

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Trocas, Devoluções e Garantias

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Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.

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Customer retention

Automated returns

Refund automation

Warranty management

Automated exchanges

Intuitive admin panel

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DRIP: Returns For Sale Widget

8.2

31 Reviews

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Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.

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Customizable branding

Dynamic pricing

Integrated widget

Fast posting

Automated removal

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Easy Whatsapp Button

8.2

1 Reviews

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Easy Whatsapp Button With Order Data Tracking Show more

Easy WhatsApp Button is a seamless integration tool designed to enhance customer interaction and streamline inquiries by providing direct access to WhatsApp from your store. With just a single click, customers are instantly redirected to WhatsApp, enabling quick and efficient communication. The app offers unique data analytics, allowing you to monitor the number of user clicks on the button and track the order amount generated through these interactions. Setting up the app is remarkably easy and can be completed within one minute, making it accessible even for those with limited technical expertise. Additionally, the app displays the WhatsApp button prominently in your store, encouraging customer engagement. Automatic tracking features are built in to count button clicks and monitor subsequent order data, providing valuable insights into customer behavior and the app's impact on sales.

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Click tracking

Easy setup

Whatsapp integration

Order data

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BizSync ‑ Status Tracker

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Effortlessly track and organize store with custom status. Show more

BizSync ‑ Status Tracker is an innovative app designed to optimize your business operations by allowing you to create custom statuses for products, customers, and orders. Tailor these statuses to suit your unique business requirements, helping you to stand out in the marketplace and strengthen your brand identity. By assigning personalized labels to different order statuses, the app enhances communication with customers, keeping them informed at every stage of their purchase journey. This tool also streamlines inventory management through specialized order status tags, making tracking and organizing products more straightforward and efficient. BizSync empowers businesses with efficient store prioritization, enabling focus on key areas based on status, and maximizes overall store management efficiency. With its customizable status features, businesses gain greater control over their operations, which enhances decision-making and operational effectiveness.

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Inventory management

Custom statuses

Enhanced brand identity

Customer communication

Store prioritization

Business control

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Insureful Shipping Protection

$9.95-$29.99 / Month

7.9

53 Reviews

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Setup shipping protection based on percentage and fixed plans Show more

Insureful: Shipping Protection is a versatile app designed for merchants who wish to offer insurance protection for the products or services they sell. With Insureful, merchants can cover consumer-insured items that are either stolen or damaged, enhancing customer trust and satisfaction. The app allows for the creation of custom insurance plans tailored to business needs, using either a fixed amount or a percentage based on the minimum and maximum cart subtotal. Once a claim is generated by the customer, both they and the merchant receive email notifications, ensuring smooth communication. Merchants can manage claim data efficiently by reviewing images and descriptions submitted by customers, and can opt to fulfill claims through reorders or full refunds. By automatically adding insurance to the cart for eligible purchases, Insureful not only protects goods but also creates an opportunity for additional revenue, providing peace of mind and financial benefit to both consumers and merchants.

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Email notifications

Claim management

Custom insurance plans

Automatic insurance addition

Fulfill claims options

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Wing

8.2

3 Reviews

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Logistics and shipping solution for e-merchants Show more

Wing is a comprehensive SaaS platform designed to simplify eCommerce shipping management for merchants. With just a few clicks, you can oversee every stage of the shipping process, from collection to delivery, all in one place. The app provides features like scheduled or on-demand multi-carrier collections, tailored packaging options, and real-time tracking for seamless logistics management. It also simplifies label printing across multiple carriers, ensuring efficiency and ease. Wing partners with a network of carriers, offering preferential rates to optimize your shipping costs. Effortlessly manage returns and handle claims, ensuring a smooth experience for both you and your customers. With Wing, shipping your eCommerce packages has never been easier or more efficient.

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Multi-carrier integration

Real-time tracking

Label printing

Planned collection

On-demand pickup

Optimized packaging

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.4/5)

350 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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Tern Trade‑in

$99-$599 / Month

8.2

7 Reviews

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Launch your own trade-in programme in just a few short steps Show more

Tern Trade‑in is a versatile app designed to enhance customer engagement by allowing seamless product trade-ins directly on your website. Customers can trade in almost any product, regardless of purchase channel or order history, in exchange for store credit. This trade-in experience is customizable to fit your brand and can be swiftly integrated without technical assistance. Businesses have full control over setting credit pricing and eligibility, ensuring flexibility and transparency. The app supports easy logistics for trade-in item returns or drop-offs, and automatically issues trackable credits upon receipt of goods. Reuse the data associated with each trade-in to effortlessly relist products for resale, while app analytics provide insights into the trade-in program's impact on your business growth.

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Full control

Launch trade-in

Customisable experience

Flexible logistics

Automatic credit issuance

Product relisting

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Humind AI ‑ ChatGPT Shopping

$49-$680 / Month

8.2

7 Reviews

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AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.

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Personalized recommendations

Ai insights

Human-like chat

Dynamic product page

Ai-powered faq

Analytics hub

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GPT‑4o Sales Assistant

$9 / Month

8.2

1 Reviews

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tak.chat: Boost sales with an automated conversation assistant Show more

GPT-4o Sales Assistant revolutionizes your online store experience by transforming it into a sales powerhouse with cutting-edge AI technology. Leveraging the power of the GPT-4o model, this ChatGPT-powered assistant seamlessly integrates with Shopify, providing real-time access to product and order data. The intuitive website widget and live chat feature enhance customer engagement, delivering instant and accurate responses to queries, thereby driving sales. Centralize all customer interactions in a single inbox and witness a significant boost in chat-to-order conversions. The app offers easy integration, allowing for accurate and prompt customer service, while providing the flexibility to train the AI with custom instructions to suit your specific business needs. Enjoy customizable branding options, such as logo and widget color, alongside a real-time analytics dashboard to monitor performance and customer engagement effectively. Redirect chats smoothly to a human agent when necessary and manage interactions with ease through the live chat function.

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Customizable branding

Real-time analytics

Easy integration

Seamless shopify integration

Ai-powered assistant

Real-time product data

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EcoReturns: AI powered Returns

$29-$299 / Month

9.1

125 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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formrun ‑ フォーム作成・顧客管理

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30秒でフォーム作成！問い合わせ等のフォーム作成・顧客管理・自動返信メールもかんたん。 Show more

Formrun - フォーム作成・顧客管理 is a versatile application that allows users to create forms effortlessly without requiring any engineering expertise. Users can choose from a wide range of templates to quickly set up forms tailored to their needs. The app features a board view that helps teams manage customer information efficiently, categorizing data based on status. Additionally, it enhances productivity by enabling multi-user email functions for streamlined customer acquisition and communication responses. Prior to using the app, users are advised to review the terms of use outlined in the "Resources" FAQ section, as utilizing the app implies agreement to these terms. The platform emphasizes flexible and scalable form creation, ensuring seamless monitoring of inquiries and visualization of responsibilities and response statuses.

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Custom templates

Quick form creation

Customer information management

Team collaboration boards

Automated email responses

Status-based management

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Parcelmind Shipping Suite

$24 / Month

8.2

9 Reviews

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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

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Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Uprate.AI: Sales Chatbot

$99 / Month

8.2

2 Reviews

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Talk, Shop, Delight - Add an AI Sales Rep and sell more. Show more

Uprate.AI: Sales Chatbot is an innovative tool that transforms the online shopping experience by offering personalized product recommendations and instant responses to customer inquiries. Designed to replicate the feel of an in-store visit, this chatbot is an invaluable asset for merchants aiming to increase sales, reduce cart abandonment, and enhance customer satisfaction. Customers benefit from what feels like 1:1 interactions with a skilled salesperson, ensuring they feel understood and valued. The chatbot is efficient, learning about your store’s offerings in under a minute, thereby quickly readying itself to engage with potential buyers. Uprate.AI also features pre-trained AI characters tailored to understand your business domain, enhancing the relevance and accuracy of interactions. Additionally, the app offers a hands-free mode to simplify the shopping process and accelerate customer conversions. Merchants can further customize chatbot characters to align with their brand’s tone and style, reinforcing brand identity while engaging with customers.

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Tailored recommendations

Instant store learning

Pre-trained ai

Hands-free mode

Customizable characters

Guided conversions

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Pasilobus Store Locator

$15-$50 / Month

8.2

5 Reviews

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Searchable store locator map with filters & advanced analytics Show more

Pasilobus Store Locator is a versatile and user-friendly app designed to help businesses seamlessly integrate a location finder into their digital platforms. This app enables customers to effortlessly discover nearby store locations, enhancing their shopping experience and driving more foot traffic to physical stores. With customizable features, businesses can tailor the look and functionality of the store locator to match their brand's aesthetic. The Pasilobus Store Locator is built to provide accurate and real-time data, ensuring customers are always directed to the closest and most convenient store. Users can enjoy a straightforward setup process, making it accessible even to those with minimal technical expertise. The app is an essential tool for businesses looking to bridge the gap between their online presence and physical retail locations.

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Searchable locator map

Customizable filters

Advanced analytics

Brand matching design

Easy store addition

Dealer locator support

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SmartBot: Leading AI Chatbot

$30-$300 / Month

9.1

361 Reviews

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AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

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Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

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Mailo | AI Email Support

$19-$499 / Month

7.2

5 Reviews

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AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.

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Shopify integration

Automated replies

Automated email classification

Sentiment analysis

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Shopify support apps

Related Categories

Price

Based on reviews

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Showing 120 to 140 of 1544 Apps

OnChat

Hire Easy ‑ Careers Page

Trocas, Devoluções e Garantias

DRIP: Returns For Sale Widget

Easy Whatsapp Button

BizSync ‑ Status Tracker

Insureful Shipping Protection

Wing

Marketing+Support on WhatsApp

Tern Trade‑in

Humind AI ‑ ChatGPT Shopping

GPT‑4o Sales Assistant

EcoReturns: AI powered Returns

formrun ‑ フォーム作成・顧客管理

Parcelmind Shipping Suite

Keepoala: Returns & rewards

Uprate.AI: Sales Chatbot

Pasilobus Store Locator

SmartBot: Leading AI Chatbot

Mailo | AI Email Support

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?