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Showing 120 to 140 of 1529 Apps
  • $9.99-$69.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Verify COD orders via WhatsApp, reducing fake or unresponsive orders.

(3.6/5)
332 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
  • $9.99 / Month
  • Free Plan Available
7.9
25 Reviews

Collect all reviews,website reviews, stop fake reviews,revie Show more

Wiremo: Verified Reviews App is designed to empower businesses by boosting sales through enhanced customer engagement and credibility. It automates the entire reviews collection process, allowing merchants to effortlessly gather verified reviews across multiple platforms. Users can send automated review requests for website and product testimonials, thereby building a trusted pool of feedback. The app also supports photo reviews to offer more comprehensive insights from customers. Merchants can respond to feedback, import existing reviews, and utilize various display options like badges, carousels, and star ratings to highlight the best testimonials. With features such as Google Shopping XML feed integration, review migration, and social media user-generated content (UGC) collection, Wiremo ensures that businesses can manage their online reputation efficiently. This robust app is a perfect solution for businesses seeking to enhance their product trustworthiness and customer interaction.
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Rich snippets
Automated review collection
Photo reviews
Review summaries
Product reviews
Import reviews
  • $39-$309 / Month
  • Free Plan Available
8.2
1 Reviews

"Enhance Shopify shopping with AI support and voice-enabled chatbot." Show more

Kimiyi: AI Chatbot With Voice is a dynamic tool designed to revolutionize your Shopify store by providing instantaneous, personalized customer support. Utilizing advanced AI technology, Kimiyi engages customers through natural, voice-enabled conversations, enhancing their shopping experience. It intelligently learns your product catalog and adapts to customer preferences, ensuring accurate and timely responses around the clock. By efficiently converting shoppers into buyers, Kimiyi frees up your team to tackle more complex inquiries, ultimately boosting sales and refining service operations. Supporting over 20 languages, it accommodates diverse customer bases, making communication seamless and efficient. With quick and easy setup, Kimiyi automatically syncs with your store’s products and content, allowing you to go live in seconds and keep up with real-time updates effortlessly.
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Multilingual support
Ai-powered recommendations
Real-time product sync
Instant personalized support
Voice-enabled chatbot
Natural user conversations
  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows

Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.
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Customizable branding
Transforms returns into sales
Presents full product catalog
Automates refunds
Streamlines customer service
Triggers-based automation
  • $25-$199 / Month
  • 7 Days Free Trial
8.2
3 Reviews

Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback

Enhance sales with personalized product recommendations. Show more

Ezra Chat is an AI-powered application designed to assist merchants utilizing Print on Demand (POD) services by efficiently managing customer inquiries. This innovative tool enhances response times and boosts customer satisfaction, making it an excellent choice for businesses of all sizes. By automating answers to frequently asked questions, Ezra Chat significantly reduces the burden on support teams, allowing merchants to concentrate on business growth. This leads to better customer retention, increased sales, and the assurance of timely, accurate information for customers. Additionally, Ezra Chat offers tailored recommendations for selecting POD providers, insights on design and customization options to help products stand out, and optimal shipping solutions for prompt deliveries. This comprehensive support system ensures merchants can seamlessly manage their operations while focusing on expanding their reach and success.
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Product recommendations
Design options
Ai responses
Pod queries
Automates support
Shipping solutions
  • $4.9-$39 / Month
  • Free Plan Available
9.1
2 Reviews

Create custom bots to communicate with your store's MCP server.

Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.
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Quick setup
Unlimited faqs
Integrated chats
  • $9-$15 / Month
  • Free Plan Available
8.2
4 Reviews

Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.
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Customizable widget design
Instant chat connection
Smart contact forms
Chat availability settings
Quick reply options
Agent management tools
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Data collection
Post-purchase surveys
Automatic discounts
Product analytics
Pre-purchase surveys
  • $22.95-$44.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews

A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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Automated responses
Ticket management
Customer profiles
Reporting tools
Collaboration features
  • $60-$180 / Month
  • 14 Days Free Trial
7.1
10 Reviews

Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.
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Live chat widget
Order management
Broadcast campaigns
Unified inbox
Cart recovery automation
  • $12.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews

Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.
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Seamless integration
Multichannel support
Personalized experience
Custom checkout forms
Drag-and-drop creation
Gather detailed info
  • $39-$399 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews

Cookieless AI: Enhance new visitors shopping more Show more

Recomaze AI is an innovative app designed to transform the shopping experience on Shopify by uniquely personalizing stores for each visitor, even if they are first-time users. It leverages advanced AI technology to tailor recommendations without the need for cookies or past browsing data, aligning perfectly with privacy-focused trends and the impending phase-out of third-party cookies. Installation is straightforward, and the app only charges based on the actual performance improvements it delivers, making it an attractive option for retailers aiming to boost sales and conversions effectively. With its gamified shopping experience, Recomaze AI not only engages users but also enhances the overall customer journey. This makes it an ideal choice for Shopify store owners looking to elevate customer satisfaction and drive revenue growth seamlessly.
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Ai-driven recommendations
Easy shopify integration
Cookieless personalization
Gamified shopping experience

Show orders tracking with your own statuses Show more

Buddy Apps Order Tracker is a powerful tool designed to enhance the order-tracking capabilities of your Shopify store. While Shopify typically provides limited order statuses, such as "Order Fulfilled" or "Out for Delivery," this app allows you to set custom statuses, offering your customers a more transparent and informed shopping experience. Customers can easily check the status of their orders using their order numbers without needing to create an account on your store. The app features an Order Lookup form that can be seamlessly embedded on any page, ensuring convenient and easy access for your customers. With the flexibility to create unlimited order statuses and re-use them across different orders, Buddy Apps Order Tracker provides both merchants and customers with a comprehensive and user-friendly order tracking experience. This functionality ultimately leads to improved customer satisfaction by keeping your clientele constantly informed about their order progress.
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Custom order statuses
Order status form
No login required
  • $14-$149 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.
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Product recommendations
Ai-powered chatbot
Customizable responses
Order tracking
Easy integration
24/7 support
  • $29-$109 / Month
  • 14 Days Free Trial
8
8 Reviews

Cut support tickets by automating answers to customer queries Show more

Maisie AI Chatbots & Live Chat is an innovative app designed to enhance sales and customer service experiences. Harnessing AI-powered chat automation, Maisie engages customers 24/7 throughout their buying journey, providing personalized product recommendations that boost conversion rates and average order values. The app automates responses to frequent customer queries, significantly reducing support tickets and freeing up valuable time for your team. With its conversational email and SMS list-building capabilities, Maisie accelerates your marketing efforts, integrating seamlessly with platforms like Klaviyo. It includes real-time order status tracking and AI-powered FAQ response automation, ensuring customer inquiries are addressed promptly. Maisie also offers seamless transitions to live chat, empowering your customer service team to step in when needed. With 18 pre-built, customizable Shopify-specific conversation templates, setting up Maisie is both quick and efficient.
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Real-time order tracking
Product recommendations
Customizable triggers
Chat automation
Faq automation
Live chat handover
  • $5 / Month
  • Free Plan Available
6.9
56 Reviews

Recover abandoned carts using WhatsApp, boosting sales with automated messages.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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