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Showing 120 to 140 of 1434 Apps

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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Unlimited surveys
Easy implementation
Collect customer feedback
Voice-of-customer surveys
360-degree shopper understanding
Vitalsigns dashboard
  • $2.99-$9.99 / Month
  • Free Plan Available
7.3
24 Reviews

Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.
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Order status updates
Automated order notifications
Customer response tracking
Real-time business integration
Personalized message templates
Delivery confirmations
  • $97-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
7 Reviews

Transform browsers to buyers with AI-driven Shopify shopping assistance.

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.5
106 Reviews

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
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Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
  • $9.99-$79 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
7 Reviews

Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.
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App integrations
Multi-language support
Smart recommendations
Proactive engagement
Shopify data integration
Quick deployment
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
4 Reviews

Seamless Typeform integration: Collect data, automate orders, no coding needed. Show more

Typeify: Typeform Integration is a seamless solution that allows you to enhance your storefront by adding interactive Typeform forms anywhere you need. This powerful tool enables you to effortlessly collect information or data from your users, whether it's through pop-ups, embeds, or full-page forms. By connecting Typeform to your store via a no-code API integration, you can automate essential actions like registering customers, creating orders, and gathering valuable feedback. Whether you're looking to improve user interaction or streamline operations, Typeify simplifies the process, transforming Typeform responses into meaningful actions tailored to your store's needs. Leverage this integration to enhance customer interaction and optimize your workflow, all without writing a single line of code.
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Seamless integration
No coding needed
Automate orders
Pop-up forms
Embedded forms
Page forms
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
89 Reviews

Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
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Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
10 Reviews

"AI Chatbot offering 24/7 support, boosts sales with smart suggestions."

  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
255 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews

Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.
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Customizable button
Set business hours
Direct whatsapp chat
Prefill chat message
  • $200 / Month
  • 14 Days Free Trial
8.2
7 Reviews

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning

"Turn emails into tickets, streamline support, and speed up resolutions."

  • Free Plan Available
  • 5 Days Free Trial
8.2
2 Reviews

Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.
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Real-time whatsapp chat
Direct connection with representatives
No automated bots
Customizable whatsapp numbers
Pre-filled tailored messages
Human interaction
  • $5.99 / Month
  • 7 Days Free Trial
9.1
3 Reviews

Instant FAQs on product pages to boost sales and customer satisfaction.

(3.6/5)
333 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
  • $4.99-$10.99 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
12 Reviews

Instant chat orders, customizable widget, detailed analytics, order management, alerts.

  • $2-$20 / Month
  • 3 Days Free Trial
9.1
15 Reviews

Automate COD order confirmations with AI-driven voice calls effortlessly. Show more

Robo Call Pakistan is an innovative app designed to automate customer communication for businesses handling cash-on-delivery (COD) orders. By leveraging real-time voice calls, it ensures instant order confirmations, updates on fulfillment status, and collects post-delivery feedback, significantly reducing the need for manual calls. This automation not only enhances conversion rates but also minimizes COD order cancellations, improving the overall customer experience. The app's AI-powered calls can be customized with your store’s name and order details, and you can send them either manually or in bulk to multiple customers. Additionally, Robo Call Pakistan allows you to target specific customer segments based on their city, COD amount, or custom criteria, offering a personalized touch in automated communications. With this app, you can streamline your business operations and keep your customers informed effortlessly.
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Ai voice calls
Fulfillment updates
Targeted communication
Real-time confirmations
Feedback automation
Customizable scripts

Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.
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Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages
  • $39-$299 / Month
  • Free Plan Available
9.1
3 Reviews

AI shopping assistant for personalized recommendations and instant customer support. Show more

Talkom AI Agentic Commerce is an innovative embedded AI shopping solution designed to transform how customers interact with your online store. Acting like a dedicated ChatGPT for your business, Talkom offers a natural, conversational interface that enhances the shopping experience by providing personalized product recommendations and simplifying the cart-building process. Beyond its shopping capabilities, Talkom proficiently handles customer support inquiries, such as order tracking and return policies, significantly reducing repetitive support tasks for merchants. With its unique ability to autonomously learn store information, Talkom instantly addresses customer queries, ensuring efficient and precise service. Additionally, it incorporates features like order tracking and refund triggers, with adaptability to cater to store-specific needs through document uploads or external links. This customizable AI shopping interface is optimized for use across desktop, mobile, and tablet, helping retailers drive upsells and enrich the overall consumer journey.
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  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
5 Reviews

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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