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Showing 120 to 140 of 1829 Apps
  • $99-$499 / Month
  • Free Plan Available
6.7
24 Reviews

AI chatbot for ecommerce that converts browsers into buyers Show more

Sendbird AI Chatbot is a sophisticated digital assistant designed to enhance your sales and customer service efforts through engaging, human-like conversations. It provides round-the-clock support by automatically greeting and assisting visitors on your website, offering personalized recommendations based on real-time interactions. The chatbot seamlessly integrates with your store data via the Shopify API, enhancing its ability to recommend products, answer FAQs, and even connect customers to human support when necessary. With multilingual capabilities, it can interact with users in various languages, broadening your reach across different demographics. The app also features a performance dashboard, allowing you to track visitor engagement and conversion metrics. Suitable for diverse industries such as ecommerce, marketplaces, health and beauty, and hospitality and travel, Sendbird’s AI chatbot is a versatile tool to bolster your customer relations and drive sales.
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Deliver a personalized embedded order tracking page Show more

The parcelLab Order Tracking app is a powerful tool designed to enhance the post-purchase experience for businesses and their customers. This free-to-install app provides enterprise-grade order tracking capabilities, enabling businesses to maintain complete control over all touch points in the customer journey. By utilizing this app, companies can improve conversions and customer retention while discovering new revenue opportunities. One of the key features of the app is its ability to seamlessly integrate with existing systems, ensuring automatic data exchange for a smooth operation. Users can easily create embedded tracking pages showing order and return data, as well as split shipment information. Additionally, the app allows businesses to inject personalized content into tracking pages, catering to different customer segments for a more customized experience. To start using the app, businesses can simply sign up for a parcelLab subscription through their website.
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  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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  • $19-$299 / Month
  • 3 Days Free Trial
(3/5)
2 Reviews

"24/7 AI voice support for e-commerce: efficient, reliable customer service." Show more

Unicall.ai revolutionizes e-commerce customer support with its AI-driven service, offering businesses an efficient way to manage customer inquiries. By providing a dedicated phone number and smart voice agents, Unicall.ai ensures that customer calls are answered 24/7, handling common queries like order status, shipping updates, and payment issues. Its advanced AI seamlessly escalates complex cases, delivering a smooth and effective support experience. The platform's integration with e-commerce systems like Shopify allows for real-time updates, enhancing customer satisfaction with prompt information on order and delivery status. Additionally, Unicall.ai assists with returns, refunds, and discount codes, making it an all-in-one support solution. This service not only builds trust but also saves businesses time, offering a human-like, branded voice support that enhances the overall customer experience.
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Automate Store FAQs with AI, drag & drop, insights, no coding.

Eliminar devoluciones costosas con verificación automatizada de órdenes COD. Show more

Verify COD Orders es una aplicación diseñada para optimizar la gestión de órdenes de pago contra entrega, reduciendo el trabajo manual y las devoluciones costosas. Mediante el uso de un chatbot integrado y comunicación automática a través de WhatsApp, se confirma cada pedido asegurando la disponibilidad del cliente y los detalles del envío. Además, utiliza llamadas automáticas programadas para validar la disponibilidad del cliente antes del despacho. Gracias a esta innovadora solución, los comerciantes obtienen visibilidad completa del estado de sus órdenes COD, permitiéndoles minimizar las devoluciones significativamente. Así, pueden enfocar sus esfuerzos en el crecimiento de su negocio, dejando atrás la gestión de órdenes problemáticas. Verify COD Orders proporciona una experiencia fluida y sin complicaciones tanto para los vendedores como para los compradores.
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  • Free Plan Available
  • 7 Days Free Trial

Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.
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  • $120 / Month
  • 15 Days Free Trial
9.1
1 Reviews

AI-powered shopping assistant for personalized, real-time purchasing guidance and support.

  • $29-$99 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Manage your store using Conversational AI Chatbot Show more

AI WhatsApp Chatbot, powered by Cense AI, revolutionizes how small and medium-sized businesses interact with their customers. This innovative app leverages Conversational AI to enhance the buying journey by facilitating seamless communication through popular messaging platforms like WhatsApp. Designed to improve customer service and automate conversations, it helps businesses engage more effectively with their clientele, ultimately driving revenue. The AI WhatsApp Chatbot enables real-time customer interactions, ensuring a smooth and efficient response to inquiries and requests. Particularly beneficial for eCommerce retailers, the app offers an easy setup process, making it accessible and beneficial for businesses looking to expand their reach in the digital marketplace. Through its advanced features, Cense AI empowers businesses to multiply customer interactions and stay competitive in a rapidly changing environment.
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  • $100-$400 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews

Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.
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  • $2.99-$9.99 / Month
  • Free Plan Available

Order & Shipment SMS notifications with Georgian SMS providers Show more

ShopiPay SMS Notifications is an essential tool for Shopify store owners looking to optimize their customer communication. With this app, you have the flexibility to choose from multiple Georgian SMS providers, ensuring efficient and reliable message delivery. Tailor your communication by customizing message templates with personalized information to better engage your customers. Easily track all your SMS activities with a comprehensive history feature, allowing you to view delivery reports and maintain organized records. Enhance your store's responsiveness by configuring SMS notifications for various order events, ensuring timely updates reach your customers. Elevate your customer service and engagement, making sure you never miss critical communication opportunities.
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Instant WhatsApp chats with customizable buttons and detailed analytics integration.

"Streamline refund risk management with ReturnGuard AI for Shopify merchants."

  • $24-$69 / Month
  • 14 Days Free Trial
7.9
46 Reviews

Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.
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  • $19-$99 / Month
  • Free Plan Available

Automate customer support with AI chatbot and FAQ management.

  • $120-$250 / Month
  • 1 Days Free Trial
8.2
4 Reviews

Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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  • $20 / Month
  • 7 Days Free Trial

Verify age effortlessly with customizable, compliant age-restriction tools for merchants. Show more

EasyAge Verify is an intuitive app designed to help merchants adhere to age-related regulations by enforcing age restrictions on designated products. The app offers robust age verification options, allowing customers to authenticate their age either through a date of birth entry or by uploading identification documents. Store owners can personalize the verification popup, ensuring that it aligns with the brand's aesthetic and messaging. EasyAge Verify also enables merchants to manually review age verification submissions, providing an additional layer of oversight and flexibility. With features to manage age groups and assign custom age limits to specific products, the app ensures that access to restricted items is controlled and compliant with legal requirements. Its user-friendly setup and comprehensive control tools offer a seamless, reliable, and compliant shopping experience for both merchants and customers. Whether you are updating age restrictions or reviewing the status of submissions, EasyAge Verify provides the necessary tools to maintain regulatory compliance effortlessly.
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  • $10-$49 / Month
  • Free Plan Available
8.2
2 Reviews

AI-driven chatbot offering 24/7 support in 7,000+ languages.

Get new customers after an incoming call, call them back Show more

Zadarma is designed to streamline your communication process with customers, offering seamless functionality to boost your business interactions. This app allows you to effortlessly make calls and listen to call recordings, providing crucial insights and the ability to nurture client relationships. When a new customer reaches out, the app automatically generates a customer profile and saves the call recording, which can be easily accessed and reviewed. Integration with Shopify means you can make calls to Shopify customers and access call recordings directly through the Shopify interface, enhancing operational efficiency. For incoming calls from unknown numbers, Zadarma facilitates automatic customer creation, ensuring no potential lead is missed. Additionally, it displays customer names on your IP phone during incoming calls, allowing for more personalized communication. This comprehensive solution supports businesses in managing customer interactions effectively and efficiently.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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