Shopify support apps 2025

Totebot AI: Sales & Marketing

$49-$399 / Month

9.1

3 Reviews

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Boost sales, automate support, and personalize responses with Totebot AI.

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Omakase.ai | Voice AI Agent

$49-$399 / Month

9.1

6 Reviews

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"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

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Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

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Survey Daddy

$9-$49 / Month

9.1

9 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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Palmate AI Chatbot & Livechat

$19.99-$999 / Month

9.1

4 Reviews

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Automate customer support with AI-powered chatbot and unified communication.

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ILS: Indian Logistics Services

$9.99-$19.99 / Month

9.2

71 Reviews

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Ship, track & manage returns. All in one order mgmt solution Show more

Indian Logistics Services is a comprehensive app designed to streamline your shipping operations across 10 leading logistics providers in India. The app offers seamless package uploading, with the ability to print packing slips and order invoices using GST-enabled templates, and supports bulk order processing to optimize your workflow. By automating AWB number generation, it eliminates the need for manual data entry for each order, thus enhancing efficiency. Manage returns and exchanges effortlessly with advanced return request management features. Stay informed with email notifications triggered by different shipping events, and keep an eye on your shipments with real-time order tracking. Newly integrated services such as InTargos, Shiprocket, Shree Maruti, Borzo, and India Post further enhance your shipping choices. Start shipping immediately with this user-friendly solution that takes the hassle out of logistics management.

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Order tracking

Email notifications

Print labels

Generate awb

Bulk processing

Manage returns

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Zenor AI Assistant

$20-$200 / Month

9.1

1 Reviews

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"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.

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Seamless integration

Personalized recommendations

Order tracking

Intelligent automation

Scalable service

Instant responses

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Fairing Post Purchase Surveys

$15-$149 / Month

6.9

190 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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iAdvize: AI Shopping Assistant

$1500-$540 / Month

9.1

18 Reviews

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Boost your conversion rate tenfold. Beat traditional chatbots. Show more

iAdvize: AI Chatbot is a powerful tool designed to enhance the eCommerce sales process by offering personalized and proactive customer engagement. This AI shopping assistant seamlessly integrates with your Shopify store, providing 24/7 support to assist customers with product recommendations, complex queries, and purchase decisions. By addressing customer needs in real-time, it combats cart abandonment and improves overall conversion rates. The chatbot intelligently adapts to your brand's voice, ensuring consistent and on-brand communication. With features like automatic product recommendations based on inventory and enhanced online search capabilities, iAdvize optimizes the shopping experience for every visitor. Seamlessly deflecting low-value customer service interactions, this AI-driven solution allows businesses to focus on more critical tasks while enhancing customer satisfaction.

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Ai chatbot

Real-time sync

Product suggestions

24/7 availability

Automated answers

Agent support

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XChat

9.1

3 Reviews

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AI sales agent enhancing conversions with real-time insights and recommendations.

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Trusted Help Center & FAQ

$4.99-$35.88 / Month

9.1

78 Reviews

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Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

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Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

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Waizy.Pro ‑ AI LiveChat & WA

$29-$379 / Month

9.1

2 Reviews

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AI Agent for tailored support, unified chats, and centralized brand management. Show more

WaizyPro - AI Agent is designed to revolutionize the way businesses interact with their customers through sophisticated AI-driven conversations. By unifying store interactions with natural, automated chats, the app provides tailored product guidance and specialized customer support. This app centralizes brand information, ensuring that AI conversational agents can offer accurate, brand-specific answers. WaizyPro's centralized inbox feature helps businesses view and manage all AI-driven interactions, enabling them to identify customer needs in real time. This also facilitates more targeted and relevant outreach through effective contact management. The intuitive design of WaizyPro not only engages visitors but also simplifies support processes, making it an indispensable tool for modern businesses looking to enhance customer engagement.

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Centralized inbox

Ai-driven conversations

Brand hub

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ReturnX: Returns & Exchanges

$39-$169 / Month

9.1

35 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Rep AI: ChatGPT Concierge

$99-$350 / Month

7.9

99 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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SEA Post Purchase Survey App

$49-$139 / Month

9.1

127 Reviews

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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

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AskTimmy AI Chat Bot + ChatGPT

$24-$99 / Month

9.1

15 Reviews

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ChatGPT powered AI Chat / AI Chatbot for effective conversions Show more

AskTimmy.ai is an innovative AI chat solution designed to enhance customer experience by providing 24/7 human-like support. Seamlessly integrated with ChatGPT technology, this app transforms visitors into customers by offering personalized product recommendations and acting as a knowledgeable shopping assistant. It efficiently navigates and learns your product catalog, delivering quick and accurate suggestions to help users discover products effortlessly. Businesses can customize the AI chatbot to match their brand's tone and appearance, ensuring a cohesive user experience. Setting up AskTimmy.ai is straightforward, and dedicated customer support, along with prompt engineers, are available to fine-tune results and optimize performance. By reducing customer support costs, AskTimmy.ai enables businesses to enhance their sales strategy with minimal effort.

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Product recommendations

Product discovery

24/7 ai support

Customer queries

Catalog learning

Conversation tracking

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Richpanel: AI Customer Support

$89-$119 / Month

7.7

124 Reviews

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Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.

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Integration capabilities

Ai-powered helpdesk

Manage high support volumes

Accurate response assistance

Customer self-service

Handle multiple channels

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Primy ‑ AI Custom Form Builder

$4.79-$8.99 / Month

9.1

13 Reviews

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Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.

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Mailchimp integration

Autoresponder emails

Shopify integration

File uploads

Spam protection

Ai forms

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Nerdy Form Builder

$4.99-$6.99 / Month

9.1

20 Reviews

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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.

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Conditional logic

Customizable forms

Email notifications

File uploads

Multistep forms

Pop-up forms

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Parcelmind Shipping Suite

$24 / Month

9.1

6 Reviews

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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

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Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

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Route Protection and Tracking

(3.7/5)

336 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Shopify support apps

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Showing 120 to 140 of 1288 Apps

Totebot AI: Sales & Marketing

Omakase.ai | Voice AI Agent

Survey Daddy

Palmate AI Chatbot & Livechat

ILS: Indian Logistics Services

Zenor AI Assistant

Fairing Post Purchase Surveys

iAdvize: AI Shopping Assistant

XChat

Trusted Help Center & FAQ

Waizy.Pro ‑ AI LiveChat & WA

ReturnX: Returns & Exchanges

Rep AI: ChatGPT Concierge

SEA Post Purchase Survey App

AskTimmy AI Chat Bot + ChatGPT

Richpanel: AI Customer Support

Primy ‑ AI Custom Form Builder

Nerdy Form Builder

Parcelmind Shipping Suite

Route Protection and Tracking

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?