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Showing 120 to 140 of 1641 Apps
Tapwa – WhatsApp Chat Button

Tapwa – WhatsApp Chat Button

  • $4.99-$20 / Month
  • Free Plan Available
  • New
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"Instant WhatsApp chat for your store with customizable button features."

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Smarticonnect App

Smarticonnect App

  • Free Plan Available
  • New
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Automate Shopify communication with WhatsApp: real-time orders, delivery updates.

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Klariqo: AI Voice Assistant

Klariqo: AI Voice Assistant

  • $49-$179 / Month
  • 14 Days Free Trial
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Klariqo: AI Voice Assistant - Instant support, auto-syncs data, customizable voice, 24/7.

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IVR OrderAlert

IVR OrderAlert

  • $9 / Month
  • 7 Days Free Trial
7.2
2 Reviews
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Seamless call notifications delivery to customers. Show more

IVR OrderAlert is an innovative application designed to simplify the process of keeping customers informed about their order status through automated voice call notifications. Specifically tailored for businesses operating with Pakistan phone numbers, this app provides seamless updates on order confirmations, cancellations, and fulfillments, enhancing customer service communication. Integrated with IntelliCom networks, it ensures reliable and efficient connectivity within Pakistan. By automating these notifications, IVR OrderAlert helps businesses save time and reduce the manual effort involved in keeping clients informed. This application is an essential tool for businesses seeking to improve their customer engagement and streamline their order management processes without the hassle of continuous manual outreach. Suitable for various industries, it ensures customers are promptly notified about their order updates, fostering trust and improving overall user experience.
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Order confirmation calls
Order cancellation calls
Order fulfillment calls
Automated voice notifications
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Parcelmind Shipping Suite

Parcelmind Shipping Suite

  • $24 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
9 Reviews
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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.
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Returns management
Branded tracking page
Cod optimization
Automated courier allocation
Insights and reports
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Rly: WhatsApp Cart Recovery

Rly: WhatsApp Cart Recovery

  • $9-$24 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
54 Reviews
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Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.
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Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication
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CreditsYard — Store Credit

CreditsYard — Store Credit

  • $29-$149 / Month
  • 7 Days Free Trial
6.6
22 Reviews
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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
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Cheerlink AI Chatbot and Email

Cheerlink AI Chatbot and Email

  • $26-$132 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
7 Reviews
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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.
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Product recommendations
Email marketing
Customizable widget
Order lookup
Ai chatbot
Omnichannel campaigns
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Trocas, Devoluções e Garantias

Trocas, Devoluções e Garantias

  • Free Plan Available
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Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.
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Customer retention
Automated returns
Refund automation
Warranty management
Automated exchanges
Intuitive admin panel
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eDesk

eDesk

  • $49-$149 / Month
  • 14 Days Free Trial
7.9
27 Reviews
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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging
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Rocketch Support Assistant

Rocketch Support Assistant

  • $29-$99 / Month
  • 14 Days Free Trial
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AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.
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Instant faq answers
Seamless embedding
Bilingual chatbot
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ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

  • $23-$297 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
363 Reviews
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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.
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Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
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LiquiDonate ‑ ReturnsDirect

LiquiDonate ‑ ReturnsDirect

  • $75-$750 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
4 Reviews
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Simplifying returns with nonprofit donations. Show more

LiquiDonate is an innovative app that revolutionizes the way retailers manage product returns by partnering with local nonprofits. It enables shoppers to send their returns directly to nonprofits, completely bypassing the retailer in the returns process. This approach not only saves retailers time and resources but also enhances their social responsibility and environmental sustainability efforts. With workflows designed to dynamically manage returns and match them with appropriate nonprofit organizations, LiquiDonate ensures seamless integration and efficient handling of each returned item. Retailers can easily identify the nearest warehouse and generate shipping labels, streamlining the donation process. Additionally, the app provides full visibility into every donation made, allowing retailers to track and report their contributions. LiquiDonate is ideal for any retailer looking to handle unsellable returns while making a positive impact on the community.
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Direct nonprofit shipping
Automatic return donations
Local nonprofit partnerships
No retailer handling required
Time and resource saving
Socially responsible
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Refundably Sales Tax Refunds

Refundably Sales Tax Refunds

  • $10 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Partial refund tax compliance made easy! Show more

Refundably Sales Tax Refunds is an essential tool for businesses seeking to accurately manage sales tax refunds on partially refunded orders. This app ensures compliance by calculating the precise amount of county, state, and federal taxes to be returned, thus preventing overpayment and potential discrepancies. Refundably integrates seamlessly with your existing systems, automating the recording of these transactions to simplify standard reporting of return activities. Whether dealing with discounts, partial returns, or updates to orders post-sale, Refundably takes the hassle out of managing sales tax adjustments. By streamlining this often complex process, it helps maintain accurate financial records and reduces administrative burdens, allowing businesses to focus on serving their customers. Stay compliant and efficient with Refundably, ensuring each refund is handled correctly and effortlessly.
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Automated reporting
Tax refund calculation
Partial refunds compliance
Sales tax adjustments
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StoreFAQ‑ Product FAQ Builder

StoreFAQ‑ Product FAQ Builder

  • $7.99-$49.99 / Month
  • Free Plan Available
8
130 Reviews
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Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.
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Drag & drop builder
Ai content creation
Product-specific faqs
Flexible design
Create faq pages
Export & import faqs
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WhatZi: WhatsApp AI Automation

WhatZi: WhatsApp AI Automation

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews
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Streamline order management with automated WhatsApp messages for Shopify integration.

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LISA: AI Sales Agent

LISA: AI Sales Agent

  • $29-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
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AI-driven shopping agent enhancing product discovery and buyer confidence.

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Parcelous Order Tracking

Parcelous Order Tracking

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
15 Reviews
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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
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Sensbot AI Email Assistant

Sensbot AI Email Assistant

  • $19-$129 / Month
  • 7 Days Free Trial
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Streamline email responses with AI; reduce support workload efficiently.

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ResolveAI ‑ AI Support Agent

ResolveAI ‑ AI Support Agent

  • Free Plan Available
  • New
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AI customer support for Shopify: Order lookup, FAQs, returns, seamless escalation.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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