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Showing 120 to 140 of 1688 Apps

Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.
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Customizable branding
Transforms returns into sales
Presents full product catalog
Automates refunds
Streamlines customer service
Triggers-based automation
  • $4.99 / Month
  • Free Plan Available

Let customers contact you via Voice Message Show more

Advanced Voice Mail is an innovative app designed to revolutionize your voicemail experience. By harnessing cutting-edge speech-to-text technology, the app seamlessly converts voice messages into text, allowing users to read their voicemails at their convenience. Its sleek and intuitive interface makes it easy to manage and prioritize messages, offering features such as message categorization and customizable notifications. Users can reply to voicemails directly within the app, choosing between audio or text responses for added flexibility. Advanced Voice Mail also integrates smoothly with your contacts, ensuring seamless connectivity and smart caller identification. With robust security features, the app prioritizes user privacy, offering a reliable and efficient solution for managing your voice communications. Whether for personal use or professional settings, Advanced Voice Mail transforms how you interact with voicemail, making communication more accessible and efficient.
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Voice message sending
Online voice recorder
Customer contact channel
  • $129-$239 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
96 Reviews

Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.
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Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design

Automate return processes with Shopify integration and customizable options.

  • $5.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Import and embed Tripadvisor reviews. Collect new reviews. Show more

Elfsight Tripadvisor Reviews is a powerful tool designed to seamlessly integrate detailed TripAdvisor reviews into your website. Highlight your best reviews, complete with the author’s name, picture, and a direct link to your TripAdvisor account, making it easy for clients to explore more. The app offers robust filtering options, allowing you to display only the finest reviews, adjust text settings, and showcase ratings to enhance credibility. With automatic updates, your website will never miss a new review, ensuring your audience always sees the latest feedback. This application not only boosts your online presence by showcasing high ratings and social proof but also acts as an effective way to encourage more customer reviews. Effortlessly attract new clients and reinforce trust in your brand with this essential widget.
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Automatic updates
Import reviews
Embed tripadvisor
Review filters
Add ratings

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
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Customizable email templates
Automatic order loading
Case queue management
Email to case
Email to messages
Internal messaging

Instant AI chatbot: multilingual support, product recommendations, order tracking, and customization.

"Enhance store support with customizable ChatFlow live chat integration."

Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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Order status updates
Delivery notifications
Voice command tracking
  • $7.99-$83.88 / Month
6.6
12 Reviews

Effortlessly create custom forms with a drag & drop builder Show more

Contact Form Ultimate is a versatile app designed to simplify the creation of various contact forms for your storefront, encouraging customer engagement. It offers a wide range of input options, including text, text areas, quizzes, selections, reCAPTCHA, and file uploads, ensuring your forms meet diverse needs. With its drag-and-drop form builder and 16 premade templates, creating a custom form is straightforward and efficient. The app allows you to place forms anywhere on your site using shortcodes, such as on contact or product pages. It features a robust message management system, allowing you to view, manage, and respond to customer inquiries directly from the app. Integrated with popular mail services, the app facilitates seamless communication through its in-app SMTP service or your custom SMTP configurations. Fully customizable, Contact Form Ultimate helps streamline customer interaction and enhances your website’s functionality.
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Fully customizable
Premade templates
Custom forms
Drag & drop
Display anywhere
Multiple input fields
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
89 Reviews

Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
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Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
  • $12.99 / Month
  • 14 Days Free Trial

Erhalte ehrliches Feedback und steigere Kundenzufriedenheit für DACH-Shops.

Automated AI call center with real-time Shopify customer data integration.

  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
  • $29-$299 / Month
  • 14 Days Free Trial
7.9
203 Reviews

Manage Customer Service on WhatsApp, send Marketing Broadcasts Show more

DelightChat WhatsApp Marketing is a powerful tool designed to streamline and enhance your marketing efforts on WhatsApp, one of the world's most popular messaging platforms. It transforms how businesses interact with customers by providing features that enable personalized and engaging communication. With this app, you can create targeted campaigns, send promotional messages, and manage customer interactions efficiently from a single dashboard. DelightChat stands out by offering analytics to track the performance of your campaigns, helping you refine your strategies for better results. The app is user-friendly, making it accessible for businesses of all sizes looking to leverage WhatsApp as a marketing channel. Its integration capabilities ensure seamless sync with your existing systems and workflows. Ultimately, DelightChat empowers businesses to build stronger relationships with their customers through timely, relevant, and authentic engagement.
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Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.
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Personalized experiences
No coding needed
Edit account pages
Order communication tools
Instant support options
  • $14.99-$39.99 / Month
  • 7 Days Free Trial
8.2
6 Reviews

"AI chatbot enhances store sales with 24/7 support and personalization."

Accelerate Shopify merchants to Google’s Top Quality Store badge.

  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support

Boost leads with customizable popups and instant discount codes. Show more

Email Popups • Jotblock is a dynamic app that helps online stores effectively capture new leads and boost revenue by offering instant discount codes to visitors who sign up for marketing lists. With customizable discount and newsletter signup popups, Jotblock provides a seamless way to engage customers and incentivize signups. The app tracks revenue from customers who join through popup campaigns, allowing store owners to measure campaign success and tailor strategies accordingly. Users can target specific pages, products, or ad campaigns using simple targeting rules, making it easy to focus efforts where they're most impactful. Additionally, time-limited campaigns for special promotions add urgency and excitement, helping convert leads into customers. The app's non-intrusive popups ensure a smooth browsing experience, and its comprehensive tracking tools enable understanding of the customer's journey from landing page to checkout.
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Customizable popups
Revenue tracking
Targeting rules
Instant discount codes
Customer journey analysis
Limited-time campaigns

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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