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Showing 120 to 140 of 1419 Apps
Excel CSV Tracking MassImport

Excel CSV Tracking MassImport

  • $8.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews
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Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.
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One-click upload
Bulk tracking import
Excel sheet integration
Addon mode
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Gladly: AI‑Powered CX Platform

Gladly: AI‑Powered CX Platform

  • Free Plan Available
8.5
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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Friends2a WhatsApp Live Chat

Friends2a WhatsApp Live Chat

  • Free Plan Available
9.1
2 Reviews
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"Quick, customizable WhatsApp chat support for seamless customer interaction."

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Whatsy: WhatsApp Chat & Share

Whatsy: WhatsApp Chat & Share

  • Free Plan Available
9.1
40 Reviews
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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.
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Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages
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RT: Instant FAQ, Help Center

RT: Instant FAQ, Help Center

  • Free Plan Available
9.1
32 Reviews
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Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.
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Quick setup
Unlimited faqs
Integrated chats
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CA: WhatsApp Chat Order Button

CA: WhatsApp Chat Order Button

  • $4.99-$10.99 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
11 Reviews
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Instant chat orders, customizable widget, detailed analytics, order management, alerts.

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AMP: FAQ Page & Help Center HQ

AMP: FAQ Page & Help Center HQ

  • $19.99 / Month
  • 7 Days Free Trial
6.7
18 Reviews
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Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
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Ezy: Whatsapp Chat + Marketing

Ezy: Whatsapp Chat + Marketing

  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
3 Reviews
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Whatsapp Chat Button + Whatsapp Cart Recovery & Order Updates Show more

Ezy: WhatsApp Chat + Marketing is a powerful tool designed to enhance your online store's customer engagement through seamless WhatsApp automation. By targeting abandoned carts with personalized reminders, the app helps bring potential purchasers back to complete their orders, thereby boosting sales conversions. Real-time notifications ensure that your customers receive instant updates on their orders, such as confirmations and status changes, fostering trust and improving their shopping experience. The app allows for the creation of custom message templates, providing a tailored communication approach for every customer interaction. Additionally, Ezy offers a user-friendly WhatsApp chat button for direct customer communication and manual message options for addressing abandoned carts. Overall, Ezy optimizes customer outreach and engagement, making it an essential tool for any online store looking to enhance its marketing strategies.
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Order updates
Whatsapp chat button
Cart recovery automation
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Gravio: AI Chatbot & Live Chat

Gravio: AI Chatbot & Live Chat

  • Free Plan Available
9.1
11 Reviews
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AI chatbot for multilingual support with instant, accurate responses.

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Smartarget Line ‑ Contact Us

Smartarget Line ‑ Contact Us

  • $9 / Month
  • Free Plan Available
9.1
5 Reviews
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Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.
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Customizable style
Multi-device support
Easy contact option
Multiple agents display
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Yanet: FAQ Page, Product FAQs

Yanet: FAQ Page, Product FAQs

  • Free Plan Available
  • 7 Days Free Trial
7.3
37 Reviews
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Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.
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Multi-language support
Custom css
Import and export
Product page faqs
Unlimited faqs
Professional templates
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HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
77 Reviews
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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
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Parcelous Order Tracking

Parcelous Order Tracking

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
13 Reviews
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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
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Shop AI for Instagram/Facebook

Shop AI for Instagram/Facebook

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
88 Reviews
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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.
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Easy integration
24/7 availability
Ai-powered conversations
Instant product recommendations
Live agent inbox
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Converzia

Converzia

  • $17.99-$179.99 / Month
  • 14 Days Free Trial
9.1
3 Reviews
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"Converzia: Boost sales with AI-driven, context-aware shopper inquiries and insights."

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KNO Post Purchase Surveys

KNO Post Purchase Surveys

  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
86 Reviews
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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
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Easy Fulfillment: Bulk Fulfill

Easy Fulfillment: Bulk Fulfill

  • $9.95 / Month
  • 14 Days Free Trial
9.1
23 Reviews
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Bulk order fulfillment & tracking link generation effortlessly Show more

Easy Fulfillment: Bulk Fulfill is a versatile app designed to streamline the order fulfillment process for businesses. Whether you prefer fulfilling orders individually or in bulk, our user-friendly interface accommodates your needs. With the ability to fulfill orders using CSV/XLS files, the app simplifies the process by automatically generating tracking links for each order, even supporting custom carriers based on tracking numbers. Businesses with lists of tracking codes in Excel can easily import and manage mass order fulfillments, saving time and effort. The app also offers advanced features like splitting orders into different parcels and customizing the contents of each shipment. Flexible enough to handle CSV or XLSX files of any structure, Easy Fulfillment ensures a seamless and efficient order management experience. Elevate your fulfillment process and grow your business with the robust capabilities of Easy Fulfillment.
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Split orders
Manual order fulfillment
Bulk fulfill from csv
Automated tracking link
Custom carriers support
Any file structure
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Dori: AI Search & AI Chatbot

Dori: AI Search & AI Chatbot

  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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AI shopping assistant offering personalized product recommendations via natural conversation.

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MicroCommerce AI ShopAssistant

MicroCommerce AI ShopAssistant

  • $97-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
6 Reviews
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Transform browsers to buyers with AI-driven Shopify shopping assistance.

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Selzee AI: Sales Booster

Selzee AI: Sales Booster

  • $49.99-$249.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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AI-powered sales chatbot boosting engagement and conversions effortlessly. Integrates seamlessly. Show more

Selzee AI: ChatGPT Sales Rep revolutionizes the way businesses interact with their customers online, turning site traffic into conversions seamlessly. This intelligent sales chatbot leverages the power of ChatGPT to recommend the right products, answer customer inquiries, and guide shoppers from browsing to buying. With its predictive AI capabilities, it proactively engages site visitors, boosting conversion rates and driving sales with minimal customer support tickets. Installation is a breeze, taking just 10-15 minutes, and the AI continuously learns your brand’s voice and updates product information daily, supporting up to 80,000 SKUs. Seamlessly integrating with Shopify apps like Klaviyo, Zendesk, or Attentive, it offers effortless scalability. Selzee's AI ensures a high Average Order Value (AOV) through tailored recommendations and upselling, all while providing 24/7 support that mimics your brand's identity. With its two-click setup, businesses can start benefiting from the service instantly, without the need for signups or credit card details.
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Product recommendations
Instant integration
24/7 ai support
Conversational ai engagement
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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