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Showing 120 to 140 of 1454 Apps
Octocom AI CX & CS suite

Octocom AI CX & CS suite

  • $200 / Month
  • 14 Days Free Trial
8.2
7 Reviews
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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
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Marvyn AI Chatbot & Live Chat

Marvyn AI Chatbot & Live Chat

  • Free Plan Available
  • 7 Days Free Trial
9.1
14 Reviews
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"AI Chatbot offering 24/7 support, boosts sales with smart suggestions."

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Compra Surveys

Compra Surveys

  • $30-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
3 Reviews
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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.
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Pre-built templates
One-click integration
Real-time dashboard
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SEA Post Purchase Survey App

SEA Post Purchase Survey App

  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.4
152 Reviews
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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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Customizable templates
Actionable insights
Detailed tracking
Targeted surveys
Dynamic questionnaires
Survey distribution
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Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

  • $19.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
126 Reviews
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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.
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Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
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ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
89 Reviews
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Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
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Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
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Rep AI: AI Chatbot & Live Chat

Rep AI: AI Chatbot & Live Chat

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.4
106 Reviews
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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
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Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
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trAInable Chat

trAInable Chat

  • $19-$99 / Month
  • 30 Days Free Trial
9.1
2 Reviews
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24/7 intelligent AI chat support, customized with your business documents.

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Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
9.1
302 Reviews
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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
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Klickkk : WhatsApp Chat

Klickkk : WhatsApp Chat

  • Free Plan Available
(1/5)
1 Reviews
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Instant WhatsApp support for improved customer engagement and sales.

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Smartarget Whatsapp Chat

Smartarget Whatsapp Chat

  • $9 / Month
  • Free Plan Available
9.1
2 Reviews
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Allow customers to contact you using Whatsapp Chat Show more

Smartarget WhatsApp Chat is a versatile tool designed to streamline communication between businesses and their customers by integrating WhatsApp contact options directly into your website. With most potential customers already familiar with WhatsApp, this app leverages the platform's trust and familiarity to enhance customer engagement and accessibility. A WhatsApp icon becomes a constant presence on all pages of your site, ensuring visitors can easily reach out with inquiries and receive timely responses. Customization options allow businesses to tailor the chat's appearance to seamlessly blend with their website's aesthetic. The app supports functionality across both computers and mobile devices, accommodating users regardless of their browsing preference. Moreover, it offers the flexibility of showcasing one or multiple customer service agents, providing personalized customer support and ensuring no potential lead is ever missed.
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Responsive design
Customizable style
Multi-agent support
Easy contact
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easy Google Customer Reviews

easy Google Customer Reviews

  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews
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Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
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FAQbucket: Product FAQ Page

FAQbucket: Product FAQ Page

  • $4.55-$9.55 / Month
  • Free Plan Available
  • 3 Days Free Trial
(5/5)
6 Reviews
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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.
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Pre-built templates
Fully customizable
Faq anywhere
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MicroCommerce AI ShopAssistant

MicroCommerce AI ShopAssistant

  • $97-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
7 Reviews
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Transform browsers to buyers with AI-driven Shopify shopping assistance.

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MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

  • Free Plan Available
9.1
4 Reviews
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"Turn emails into tickets, streamline support, and speed up resolutions."

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Smartreply AI Customer Service

Smartreply AI Customer Service

  • $49-$249 / Month
  • 14 Days Free Trial
9.1
21 Reviews
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SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
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Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
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SeedGrow Chat App Widget

SeedGrow Chat App Widget

  • $6.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.7
125 Reviews
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Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.
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Responsive design
Prefilled messages
Integrate whatsapp button
Design floating widget
Customizable display conditions
Gdpr compliance notice
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KNO Post Purchase Surveys

KNO Post Purchase Surveys

  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
86 Reviews
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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
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Mercuri SMS & WhatsApp Booking

Mercuri SMS & WhatsApp Booking

  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
14 Reviews
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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
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ZB: Facebook & Messenger Chat

ZB: Facebook & Messenger Chat

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
21 Reviews
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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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