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Showing 120 to 140 of 1551 Apps
  • $0.9 / Month
  • Free Plan Available
8.2
1 Reviews

"Add a WhatsApp chat button, enhancing customer communication seamlessly."

"Enhance post-purchase experience with branded, real-time order tracking."

Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.
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Seamless integration
User-friendly interface
Easy order protection
Hassle-free claims

Live Chat, AI Copilot for customer support Show more

Garam ‑ LiveChat & AI ChatBot is an intuitive customer support tool designed specifically for Shopify users, offering a robust set of features to improve customer service standards. The app provides a seamless live chat function that enables real-time engagement with customer inquiries, ensuring instant support and communication. Coupled with an AI-driven chatbot, Garam efficiently manages common questions, allowing you to focus on more complex issues. This dual approach enhances customer satisfaction, streamlining operations and potentially boosting sales. Users can train and refine the AI for better alignment with their brand's voice, resulting in more personalized interactions. Additionally, Garam's open and close inbox system helps to organize and manage conversations effortlessly, ensuring no customer query goes unanswered. Overall, Garam empowers businesses to deliver timely and effective support, elevating the customer experience on Shopify.
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Live chat
Ai chatbot
Inbox management
Ai training
  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
70 Reviews

All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching
  • $109-$229 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews

Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.
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Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews

Send Order Notifications via Messenger | Customize Templates Show more

The OKURU Order SMS Notifications app empowers merchants to effectively communicate with their customers through personalized SMS alerts sent from their registered sender ID or phone number. This app ensures customers stay informed at every stage of their shopping experience, from order placement to delivery, including notifications about refunds, cancellations, and product reviews. Merchants have the flexibility to customize SMS notification templates to suit their brand and messaging needs. OKURU supports efficient mass communication by allowing the creation of customer groups to broadcast messages in bulk, thus enhancing engagement and marketing efforts. The app offers integration with over 10 SMS API gateways, with the option to add more if necessary, providing extensive reach and reliability. By sending timely notifications for events like abandoned carts, merchants can accelerate sales and boost revenue effectively.
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Customizable templates
Abandoned cart alerts
Send sms notifications
Customer group broadcasting
Multiple sms gateways
  • Free Plan Available
8.2
1 Reviews

Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.
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Seo optimization
Instant search
Multilingual faqs
Unlimited q&a
Product page display
Interface customization

メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理 Show more

Re:lation(リレーション)は、企業が複数の問い合わせ窓口を一元管理し、チームで共有できる顧客対応クラウドサービスです。このアプリケーションは、メール、電話、チャット、SNS、LINE、Twitterなどの多様化するコミュニケーションチャネルを、ひとつの画面で管理できます。その統合により、ユーザーは同じ操作で各チャネルに対応可能なため、業務の効率化を促進します。また、二重返信防止や未対応案件のステータス管理、承認機能を備えており、チームでの問い合わせ対応による課題解決を支援します。テレワークを含む様々な働き方にも対応し、対応ミスや漏れの防止、業務の可視化、人材育成を実現します。未対応・保留・対応完了・対応不要のステータス管理により、対応漏れがなく、常に的確な対応体制を維持できます。
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Multi-channel management
Error prevention
Status tracking
Unified dashboard
Team collaboration
Duplicate reply prevention

AI-driven chatbot for seamless customer support and marketing integration.

  • $29-$99 / Month
  • Free Plan Available

AI-powered sommelier offers personalized wine and spirit recommendations.

  • $9-$19 / Month
  • Free Plan Available
8.2
5 Reviews

Order Sync for PayPal & Stripe. Build Trust and Get Funds. Show more

PaySync is an innovative app designed to automate the syncing of tracking numbers to PayPal in real-time, streamlining operations for merchants. With an easy setup process that handles all orders with just one click, it ensures that syncing is completed swiftly, even for multiple PayPal accounts, potentially saving merchants up to 40 hours each month. By reducing PayPal holds and resolving chargeback issues promptly, PaySync allows funds to be released quickly, improving cash flow for sellers. It also helps optimize seller protection by mitigating fraudulent orders and minimizing chargeback claims, allowing Shopify store owners to focus on growth rather than administrative tasks. The app features a user-friendly dashboard where merchants can view and respond to chargebacks, improving account management efficiency. With the ability to connect multiple PayPal accounts, PaySync is tailored to support the needs of growing businesses, making the tracking process seamless and efficient.
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Automated syncing
Connect accounts
User friendly
Reduce chargebacks
Respond to chargebacks
  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows

Messaging and Sharing via WhatsApp, Messenger, Skype. SMS etc Show more

Zotabox Social Share Bar is a versatile tool designed to enhance the connectivity and visibility of your mobile website. It allows you to seamlessly integrate multiple communication icons such as email, SMS, Messenger, WhatsApp, and Skype, enabling your visitors to contact you with ease. Additionally, this app facilitates social sharing, allowing users to effortlessly promote your website on platforms like Facebook, Twitter, and Instagram. By adding social sharing buttons and quick contact icons, the app enhances user interaction and boosts your online presence. Whether it's staying connected with your audience or encouraging them to share your content, Zotabox Social Share Bar streamlines the process on mobile devices, ensuring you're just a tap away from your audience.
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Social sharing
Multi-contact icons
Mobile integration

Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.
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Real-time recommendations
Ai-driven prevention
Frictionless returns
  • $99.99-$299.99 / Month
  • 30 Days Free Trial

Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.
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Personalized experiences
Increase conversion rates
Performance overview
Free human agents
Precise tunable behavior
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
6.4
13 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests
  • $9.99-$99.99 / Month
  • Free Plan Available

AI chatbot enabling live negotiation for custom deals on product pages. Show more

Bargenix AI is a groundbreaking chatbot designed to bring interactive negotiations to online shopping. Shoppers can engage directly on product pages to negotiate custom deals, enhancing the overall shopping experience. For merchants, Bargenix offers complete control over discount parameters and bargaining strategies, without the need for any coding skills. They can set minimum prices, control discount limits, and easily enable or disable the bargaining feature for specific products. Additionally, the platform provides a robust analytics dashboard to track negotiation activities and outcomes, allowing businesses to analyze engagement effectively. Merchants can also customize the look and initial interaction of the chatbot to align with their brand aesthetics, ensuring a seamless integration into their e-commerce platform.
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Ai-powered chatbot
Chatbot customization
Live deal negotiation
Custom deal settings
Negotiation analytics
Product-specific control

AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.
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Instant faq answers
Seamless embedding
Bilingual chatbot
  • $9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
10 Reviews

ChatGPT AI chatbot to improve sales and customer service Show more

Aidify ‑ AI Chatbot and Sales is an innovative app designed to streamline customer interactions using the advanced capabilities of ChatGPT 4.0. It offers a reliable, always-on chatbot that provides instant order tracking updates and enhances sales conversions by up to 34% with personalized product recommendations and discount code delivery. Crafted to keep your customers delighted, Aidify ensures a satisfying experience with its seamless integration and automatic training feature, allowing your chatbot to be swiftly updated as needed. The app supports 95 languages, making it versatile for a global audience and operates 24/7 to meet customer needs at any time. Its user-friendly installation requires no technical expertise, making it accessible for businesses of all sizes. By automating chat management, Aidify empowers businesses to maintain exceptional customer service with minimal effort.
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Multi-language support
Product recommendations
Order tracking
Easy installation
Discount codes
Boost sales

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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