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Showing 120 to 140 of 1829 Apps
Returnit

Returnit

  • Free Plan Available
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Streamlined return management via WhatsApp with flexible resolution options.

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XOrder

XOrder

  • $10.99 / Month
  • 15 Days Free Trial
7.9
2 Reviews
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Let customers Edit, Cancel, Return, Reorder & Track shipment Show more

XOrder is a versatile Shopify app designed to enhance the shopping experience for both customers and sellers. It offers a seamless order cancellation feature, allowing customers to request or automatically cancel orders from their account page, which the seller can manage efficiently through their dashboard. Additionally, XOrder simplifies the reorder process, enabling customers to repurchase their favorite items or repeat entire orders with just a single click. This functionality not only boosts customer satisfaction but also encourages repeat purchases. Furthermore, the app empowers customers by allowing them to edit order items, providing greater flexibility in managing their purchases. With XOrder, Shopify sellers can offer a convenient and user-friendly shopping experience, fostering loyalty and enhancing overall sales performance.
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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
  • 14 Days Free Trial
(2.2/5)
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Stack: Customer Insights

Stack: Customer Insights

  • Free Plan Available
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Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.
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Rich Returns & Exchanges

Rich Returns & Exchanges

  • $19-$199 / Month
  • 30 Days Free Trial
7.4
79 Reviews
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Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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X-Elephant: AI Sales Chatbot

X-Elephant: AI Sales Chatbot

  • Free Plan Available
(3.4/5)
3 Reviews
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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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WhatsApp for Teams by Rasayel

WhatsApp for Teams by Rasayel

  • $300 / Month
  • 14 Days Free Trial
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Drive product sales and support customers over WhatsApp Show more

WhatsApp for Teams by Rasayel is a powerful tool designed to enhance the capabilities of sales and support teams using WhatsApp. Tailored for merchants, it integrates seamlessly with Shopify, allowing users to sync orders, create new ones, view order history, and issue refunds directly from within WhatsApp. The app features automated chatbots that efficiently handle common customer queries, providing instant responses and gathering valuable customer information for better service. Teams can also manage interactions through a shared inbox, ensuring that messages are organized and accessible. Moreover, merchants can execute mass messaging campaigns, making it easy to engage with large customer bases through promotional efforts. With its robust open API and advanced functionalities, Rasayel transforms WhatsApp into a comprehensive platform for customer engagement.
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parcelLab Order Tracking

parcelLab Order Tracking

  • Free Plan Available
8.2
1 Reviews
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Deliver a personalized embedded order tracking page Show more

The parcelLab Order Tracking app is a powerful tool designed to enhance the post-purchase experience for businesses and their customers. This free-to-install app provides enterprise-grade order tracking capabilities, enabling businesses to maintain complete control over all touch points in the customer journey. By utilizing this app, companies can improve conversions and customer retention while discovering new revenue opportunities. One of the key features of the app is its ability to seamlessly integrate with existing systems, ensuring automatic data exchange for a smooth operation. Users can easily create embedded tracking pages showing order and return data, as well as split shipment information. Additionally, the app allows businesses to inject personalized content into tracking pages, catering to different customer segments for a more customized experience. To start using the app, businesses can simply sign up for a parcelLab subscription through their website.
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Kommo: AI‑powered WhatsApp CRM

Kommo: AI‑powered WhatsApp CRM

  • $300 / Month
  • 14 Days Free Trial
6.1
15 Reviews
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Easy-to-use, messenger-based CRM system Show more

Kommo: WhatsApp CRM is a dynamic messenger-based CRM system tailored for small businesses aiming to elevate sales and streamline customer interactions. Integrating effortlessly with platforms like Shopify, WhatsApp, Instagram, and Facebook Messenger, Kommo provides a unified messaging inbox that consolidates various communication channels. Its diverse features include a chatbot builder, handy templates, a WhatsApp chat widget, and insightful analytics tools, making it a powerhouse for automating processes and boosting efficiency. The app empowers teams by offering shared access to messengers, email, SMS, and live chat, facilitating seamless collaboration. Users can easily manage client information with detailed lead profiles containing contacts, tasks, notes, chats, and calls. Additionally, the app enables automated sales and communication through advanced tools like Salesbot, positioning it as an essential tool for nurturing connections and managing Shopify orders effectively. Kommo truly transforms the way businesses handle WhatsApp marketing, chatbots, and omnichannel customer support.
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ReplyFront AI Chat & Helpdesk

ReplyFront AI Chat & Helpdesk

  • $14-$149 / Month
  • Free Plan Available
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"Streamlined AI chat for improved Shopify customer support and efficiency."

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Bearworks AI Sales Phone Agent

Bearworks AI Sales Phone Agent

  • $9.99 / Month
  • 90 Days Free Trial
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AI sales agent: answers calls, upsells, personalizes, 24/7 availability.

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Breadstack Chatso

Breadstack Chatso

  • Free Plan Available
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Making online business easy to everyone Show more

Breadstack Chatso is an innovative app that transforms customer support for merchants by leveraging detailed customer data to boost sales. It features an advanced visitor tracking system that provides real-time insights, making customer outreach more efficient. The app integrates all-in-one customer data, enabling merchants to access comprehensive profiles and history to tailor their interactions effectively. One of its standout features is the innovative promotion tools that utilize Shopify Discount and AI technology, allowing for personalized product recommendations and automated coupon offerings. Merchants can also enjoy real-time store management reports, empowering them with actionable insights for strategic decision-making. Breadstack Chatso is designed to elevate customer support, making it not just a service tool but a sales driver. Embrace the future of customer interactions and watch as your engagement and sales soar.
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Wapikit ‑ Sell on WhatsApp

Wapikit ‑ Sell on WhatsApp

  • $59-$399 / Month
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"AI-driven WhatsApp sales: automate support and boost customer engagement." Show more

Wapikit ‑ Sell on WhatsApp is a powerful app designed to enhance customer interactions on WhatsApp through advanced conversational AI. It enables businesses to maintain context-aware and natural conversations, handling a variety of customer needs such as pre- and post-sales queries, support issues, and personalized product recommendations. This app ensures rapid response times, delivering replies within seconds while preserving the distinctive brand voice across numerous interactions without the need for complicated workflows. By efficiently managing customer support and driving sales without constant human intervention, Wapikit helps businesses save valuable team hours. It supports seamless, personalized communication, fostering trust and encouraging repeat purchases. With Wapikit, businesses can engage with their customers 24/7, transforming WhatsApp into a powerful sales and support channel.
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BlissScale support widgets

BlissScale support widgets

  • $4.99-$24.99 / Month
  • Free Plan Available
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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Proveway PayPal Tracking Sync

Proveway PayPal Tracking Sync

  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
150 Reviews
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Auto PayPal Tracking Sync to avoid PayPal Holds & Reserves! Show more

Proveway PayPal Tracking Sync is an essential tool for Shopify merchants looking to streamline their order management process. By automatically syncing tracking numbers to PayPal, the app helps businesses prevent unwanted disputes and account holds, thereby ensuring a smooth cash flow. This seamless integration not only enhances transparency but also leverages significant returns on investment by saving time and reducing manual efforts. Furthermore, the app activates PayPal Seller Protections immediately with each synced transaction, offering an added layer of security. Proveway stands out with its capability to auto-sync with both PayPal and Stripe, while also providing features like past order syncing and comprehensive shipment insights across over 900 couriers. Additionally, it offers a branded tracking page for customers, ensuring they are always informed about their order status.

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Live 1:1 Video Chat | Uptok

Live 1:1 Video Chat | Uptok

  • $124.9-$249.9 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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lookfor: Scalable CX Platform

lookfor: Scalable CX Platform

  • $2000-$900 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
30 Reviews
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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.
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Gladly: CX AI built for LTV

Gladly: CX AI built for LTV

  • $120 / Month
  • Free Plan Available
7.7
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Hiifans: Top‑of‑Inbox Emails

Hiifans: Top‑of‑Inbox Emails

  • $0.55-$200 / Month
  • Free Plan Available
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海帆CRM，提供更智能用户管理，和更便捷的明信片、邮件服务 Show more

Hiifans is a customer relationship management (CRM) app designed specifically for businesses seeking to enhance and deepen customer connections, thereby driving consistent business growth. This app allows you to assign personalized tags to each customer, enabling targeted marketing through customized postcards and emails. By using Hiifans, businesses can implement precise marketing strategies that significantly boost marketing efficiency. The app further enhances user management with automatic tagging based on customer attributes and order information, leading to more refined customer segmentation. Hiifans also offers a convenient mass-email and postcard dispatch service, ensuring effective outreach. Additionally, it provides a variety of H5 templates for creating engaging after-sales cards, encouraging customers to leave their details for future contact. Overall, Hiifans serves as a comprehensive tool to tap into customer value and build lasting relationships.
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DialogPay WhatsApp AI Orders

DialogPay WhatsApp AI Orders

  • Free Plan Available
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Streamline sales with unified chat inbox and Shopify integration.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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