Shopify support apps 2026

AI Chatbot & Recommendation

$9-$29 / Month

9.1

4 Reviews

AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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BetterDocs FAQ Knowledge Base

$5.99 / Month

9.1

38 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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Dialog AI ‑ Sales ChatGPT

$249-$799 / Month

9.1

25 Reviews

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Personalizing interactions, elevating conversions and data. Show more

Dialog - AI Sales Assistant revolutionizes your e-commerce platform by turning it into an interactive and personalized sales environment. Unlike typical chatbots, this sophisticated AI sales assistant enhances customer engagement with tailored interactions, resulting in higher conversion rates. It excels in driving add-to-cart actions, and facilitates cross-selling and bundling opportunities, which can increase your average order value. With seamless integration of conversion data into your CRM, Dialog AI provides valuable insights for personalized marketing follow-ups, fostering stronger customer relationships. The app also qualifies visitors by guiding them to the most suitable products, increasing the chances of conversion. By providing instant answers on product pages, it ensures customers have all the information they need to make a purchase. Additionally, it recommends product bundles to effectively promote cross-selling and upselling strategies.

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Crm integration

Boosts conversion rates

Personalized interactions

Increases add-to-cart

Cross-selling bundles

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FAQ Page:Accordion+Help Center

8.8

10 Reviews

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Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

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Friends2a WhatsApp Live Chat

9.1

2 Reviews

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"Quick, customizable WhatsApp chat support for seamless customer interaction."

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SeedGrow Chat App Widget

$6.9 / Month

8.8

127 Reviews

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Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.

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Responsive design

Prefilled messages

Integrate whatsapp button

Design floating widget

Customizable display conditions

Gdpr compliance notice

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Parcelmind Shipping Suite

$24 / Month

9.1

9 Reviews

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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

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Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

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Helio AI: Smart Concierge

$99-$350 / Month

9.1

5 Reviews

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"HelioAI: Automate customer interactions, capture leads, and gain insights." Show more

Helio AI is a powerful tool designed to transform how merchants interact with their customers, offering features to automate and enhance engagement. This app streamlines customer support by providing real-time insights into live chats, allowing businesses to monitor and manage interactions efficiently. The Lead Capture feature utilizes AI to gather crucial contact information, such as phone numbers and emails, optimizing the process of building and nurturing customer relationships. With Chat Insights, merchants gain valuable analytics, including query breakdowns, popular products, top discussion topics, and actionable business suggestions to drive growth. Helio AI also facilitates seamless query resolution, offering a dedicated tab for manual handling of customer queries when necessary. Additionally, the app enhances the shopping experience by recommending products during chats and upselling on the cart page. Operating 24/7, Helio AI ensures businesses are always connected, responsive, and ready to meet customer needs.

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Product recommendations

Lead capture

Query resolution

24/7 availability

Automated support

Chat insights

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ZB: Facebook & Messenger Chat

$4.99-$19.99 / Month

9.1

18 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

16 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Kandid: ChatGPT For E‑commerce

$99-$350 / Month

9.1

6 Reviews

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AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

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Account Blocks, Ui Extensions

9.1

5 Reviews

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"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.

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Personalized experiences

No coding needed

Edit account pages

Order communication tools

Instant support options

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Parcelous Order Tracking

$9.99-$49.99 / Month

9.1

13 Reviews

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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.

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Automatic tracking fetch

Carrier autodetection

Embedded tracking page

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QuickReply

$59-$299 / Month

6.7

219 Reviews

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Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.

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Abandoned cart recovery

Status notifications

Order confirmation

Whatsapp campaigns

Cod to prepaid

24/7 customer support

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

3 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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Whatsy: WhatsApp Chat & Share

9.1

40 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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Selzee AI: Sales Booster

$49.99-$249.99 / Month

9.1

2 Reviews

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AI-powered sales chatbot boosting engagement and conversions effortlessly. Integrates seamlessly. Show more

Selzee AI: ChatGPT Sales Rep revolutionizes the way businesses interact with their customers online, turning site traffic into conversions seamlessly. This intelligent sales chatbot leverages the power of ChatGPT to recommend the right products, answer customer inquiries, and guide shoppers from browsing to buying. With its predictive AI capabilities, it proactively engages site visitors, boosting conversion rates and driving sales with minimal customer support tickets. Installation is a breeze, taking just 10-15 minutes, and the AI continuously learns your brand’s voice and updates product information daily, supporting up to 80,000 SKUs. Seamlessly integrating with Shopify apps like Klaviyo, Zendesk, or Attentive, it offers effortless scalability. Selzee's AI ensures a high Average Order Value (AOV) through tailored recommendations and upselling, all while providing 24/7 support that mimics your brand's identity. With its two-click setup, businesses can start benefiting from the service instantly, without the need for signups or credit card details.

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Product recommendations

Instant integration

24/7 ai support

Conversational ai engagement

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CP24 Form Builder, File Upload

$4.99-$14.99 / Month

9.1

22 Reviews

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Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.

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Responsive design

Drag-and-drop builder

Captcha support

Admin notifications

Klaviyo integration

File attachments

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Whats K: Whatsapp Button + AI

$5.99 / Month

9.1

6 Reviews

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Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.

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Seamless integration

Easy installation

Customizable button

Responsive widget

Multiple chat channels

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Zon Customer Accounts & B2B

$9.99-$29.99 / Month

9.1

24 Reviews

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Shopify support apps

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Showing 120 to 140 of 1393 Apps

AI Chatbot & Recommendation

BetterDocs FAQ Knowledge Base

Dialog AI ‑ Sales ChatGPT

FAQ Page:Accordion+Help Center

Friends2a WhatsApp Live Chat

SeedGrow Chat App Widget

Parcelmind Shipping Suite

Helio AI: Smart Concierge

ZB: Facebook & Messenger Chat

BotSpace: WhatsApp, Insta & AI

Kandid: ChatGPT For E‑commerce

Account Blocks, Ui Extensions

Parcelous Order Tracking

QuickReply

3Dsellers ‑ CRM & Helpdesk

Whatsy: WhatsApp Chat & Share

Selzee AI: Sales Booster

CP24 Form Builder, File Upload

Whats K: Whatsapp Button + AI

Zon Customer Accounts & B2B

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?