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Showing 120 to 140 of 1829 Apps
SM Post Purchase Survey & NPS

SM Post Purchase Survey & NPS

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews
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Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.
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Proveway PayPal Tracking Sync

Proveway PayPal Tracking Sync

  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
150 Reviews
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Auto PayPal Tracking Sync to avoid PayPal Holds & Reserves! Show more

Proveway PayPal Tracking Sync is an essential tool for Shopify merchants looking to streamline their order management process. By automatically syncing tracking numbers to PayPal, the app helps businesses prevent unwanted disputes and account holds, thereby ensuring a smooth cash flow. This seamless integration not only enhances transparency but also leverages significant returns on investment by saving time and reducing manual efforts. Furthermore, the app activates PayPal Seller Protections immediately with each synced transaction, offering an added layer of security. Proveway stands out with its capability to auto-sync with both PayPal and Stripe, while also providing features like past order syncing and comprehensive shipment insights across over 900 couriers. Additionally, it offers a branded tracking page for customers, ensuring they are always informed about their order status.

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Product Reviews ‑ Squadkin

Product Reviews ‑ Squadkin

  • Free Plan Available
7.9
13 Reviews
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Boost Your Sales With Photo Reviews And Fully Animated Widgets Show more

Product Reviews ‑ Squadkin is a powerful tool designed to enhance your e-commerce platform by integrating a multilingual frontend product reviews system. This app allows you to schedule automatic review request emails right from the moment an order is created, helping you gather valuable customer feedback effortlessly. By collecting reviews with photos, you can significantly boost your store's conversion rates while displaying trust badges on product pages to enhance credibility. Easily showcase reviews and user-generated content with customizable widgets, contributing to a dynamic and engaging shopping experience. The app is optimized for SEO, including Google SEO integration and reviews with rich snippets, ensuring your reviews improve your store's search engine visibility. Import reviews from various platforms with just a single click, making it simple to consolidate feedback. With custom email templates, unlimited review requests, and the flexibility to display reviews in different layouts, Product Reviews ‑ Squadkin is designed to elevate your store's reputation and customer trust.
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Manifest AI Chatbot + ChatGPT

Manifest AI Chatbot + ChatGPT

  • Free Plan Available
  • 14 Days Free Trial
7.5
58 Reviews
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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.
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mojo

mojo

  • Free Plan Available
8.2
1 Reviews
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Stay in contact with your customers after their purchase Show more

Mojo is an innovative app that revolutionizes post-purchase customer engagement by utilizing WhatsApp as a primary communication channel. Unlike traditional email funnels, which often end up ignored or unread, Mojo ensures high open and interaction rates, providing a more effective way to connect with customers. With Mojo, businesses can easily set up and personalize post-purchase funnels, maximizing customer loyalty and enhancing their overall reputation. The app allows you to engage with customers as if you were their best friend, using familiar and direct communication. Additionally, Mojo offers the ability to quickly launch campaigns tailored to past customer behavior, creating targeted strategies that foster engagement and retention. By enabling advanced customer segmentation, businesses can cluster shoppers based on nuanced data points, ensuring personalized support and timely responses that drive sales and satisfaction.
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InstaReturns by ShipDelight

InstaReturns by ShipDelight

  • Free Plan Available
6.9
3 Reviews
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Manage Returns, Replacement, and Customer Communication. Show more

InstaReturns by ShipDelight is a comprehensive return management system designed to streamline the return process for businesses and their customers. Tailored to meet specific brand needs, it covers a vast array of Indian pincodes, ensuring reliable return pickups often on the same working day. The app seamlessly integrates with Shopify, automatically handling replacement orders, which relieves the burden of manual intervention. Businesses can enhance customer satisfaction through real-time communication via SMS and WhatsApp, keeping customers informed throughout the return journey. InstaReturns offers a personalized brand experience with customizable return reasons, aligning closely with brand expectations. The focus on a quality check return pickup service ensures smooth and efficient handling of returned goods, making it an indispensable tool for businesses in India.
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24/7 AI Phone Customer Support

24/7 AI Phone Customer Support

  • $39-$99 / Month
  • 5 Days Free Trial
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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
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Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
302 Reviews
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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Nectar AI Sales and Chat Agent

Nectar AI Sales and Chat Agent

  • $29.99-$199.99 / Month
  • 7 Days Free Trial
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Provide customer support & capture product interests using AI Show more

Nectar AI Sales and Chat Agent is a powerful tool designed to boost your e-commerce sales and marketing efforts. Within minutes, it sets up a GPT-powered AI chat agent tailored for your online store, capable of answering customer questions and capturing product interests seamlessly. This agent not only enhances customer interaction but also updates your Shopify profiles by adding new email contacts and tagging customers based on their product interests. Additionally, with the upcoming MailChimp integration, you'll be able to supercharge your email marketing campaigns with rich, actionable data. The app automatically populates the chat agent with your shop's product inventory and allows you to customize it further with your own Q&A data. Effortlessly turn customer interactions into sales opportunities with Nectar AI.
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ReturnX: Returns & Exchanges

ReturnX: Returns & Exchanges

  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
37 Reviews
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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Navidium Returns & Exchanges

Navidium Returns & Exchanges

  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews
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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Laintern: AI Sales Agent

Laintern: AI Sales Agent

  • $29-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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"Laintern: Transform Shopify support with AI-driven sales assistance."

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Premio Sticky Contact Us Form

Premio Sticky Contact Us Form

  • $9-$49 / Month
  • Free Plan Available
7.9
16 Reviews
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Add Floating Contact Form, WhatsApp, Messenger & Chat Buttons Show more

Premio Sticky Contact Us Form is an innovative app designed to enhance customer engagement by providing versatile floating contact solutions. It enables businesses to integrate floating contact forms and social chat icons, including popular platforms like WhatsApp, Facebook Messenger, Instagram, and more, directly on their website. Users can promptly collect essential customer details like names, phone numbers, and email addresses, which can be effortlessly pushed to the Customer’s Tab or synced with marketing tools such as MailChimp and Klaviyo. The app is highly customizable, allowing users to adjust design elements, position, and size to align with their brand aesthetics. Both mobile and desktop users can easily access the contact tab, ensuring seamless communication across devices. Additionally, businesses can create custom Contact Us form fields to gather specific information, enhancing lead generation and enabling precise customer targeting. With features like GDPR consent checkboxes and targeting rules, Premio Sticky Contact Us Form ensures privacy compliance while optimizing customer interaction.
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Kustomer

Kustomer

  • Free Plan Available
8.2
24 Reviews
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AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.
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Shop AI for Instagram/Facebook

Shop AI for Instagram/Facebook

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
93 Reviews
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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.
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Buffy AI Chatbot & Sales Agent

Buffy AI Chatbot & Sales Agent

  • $49-$199 / Month
  • Free Plan Available
9.1
1 Reviews
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AI chatbot enhances sales by assisting, recommending, and analyzing customer interactions.

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COD King‑COD Fees & OTP Verify

COD King‑COD Fees & OTP Verify

  • $7.99-$39 / Month
  • Free Plan Available
8
725 Reviews
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Reduce fake COD orders by verifying phone numbers via OTP. Show more

COD King‑COD Fees & OTP Verify is a comprehensive app designed to streamline cash on delivery (COD) processes for merchants. The app enhances order verification by utilizing OTP or secure links via SMS and WhatsApp, significantly reducing the occurrence of fake orders and minimizing returns to origin (RTO), thereby cutting shipping costs. It offers flexibility in payment methods by allowing merchants to toggle the visibility of COD options based on specific criteria such as country, zip code, product, or cart value. Additionally, the app facilitates the imposition of extra fees for COD transactions, encouraging customers to opt for prepaid methods through strategic discounts. To further drive sales, it sends abandoned cart messages, urging potential buyers to complete their transactions. This feature-packed application is particularly beneficial in optimizing sales and ensuring the authenticity of COD orders, making it an indispensable tool for businesses reliant on COD.
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eesel: AI Chatbot & Live Chat

eesel: AI Chatbot & Live Chat

  • $299-$799 / Month
  • 7 Days Free Trial
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Eesel AI: Automate Shopify support with instant, personalized AI responses.

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SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.5/5)
3 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + Marketing

  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
255 Reviews
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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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