Shopify support apps 2025

POWR: Customer Survey | Poll

$10.99-$98.99 / Month

9.1

48 Reviews

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

Show less

Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Install App

Hosted Email

$5 / Month

9.1

31 Reviews

Claim Offer

Unlimited Email Accounts @yourstore.com Email Hosting App Show more

Hosted Email is designed to enhance the credibility of online retailers by allowing them to communicate using email addresses on their own domain, rather than free services like Gmail or Outlook. This professional touch helps maintain trust with customers. The app seamlessly integrates with all modern email clients and mobile apps, ensuring users can continue with their preferred interfaces. Additionally, it enables direct email sending and receiving from your store's admin, streamlining communication processes. Businesses can exercise control over staff access to mailboxes, ensuring that emails are managed efficiently. Hosted Email also offers robust spam and virus protection, providing an added security layer against malicious threats. This comprehensive email solution emphasizes professionalism and security, essential for any growing online business.

Show less

Mobile app support

Unlimited email accounts

Custom domain addresses

Integrated admin panel

Modern client compatibility

Direct in-store replies

Install App

lookfor AI Agents & AI Chatbot

$2000-$900 / Month

8.7

26 Reviews

Claim Offer

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.

Show less

Product recommendations

Conversational shopping assistant

Neural search algorithms

Enhanced analytics

Direct checkout

Install App

Order Returns | easyReturns

$25-$79 / Month

9.1

64 Reviews

Claim Offer

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

Show less

Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

Install App

Rep AI: ChatGPT Concierge

$99-$350 / Month

8.1

97 Reviews

Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

Show less

Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

Install App

Gentoo Growth Agent

$49-$699 / Month

9.1

4 Reviews

Claim Offer

AI Concierge for seamless online shopping guidance and conversion. Show more

Gentoo AI Concierge is an innovative solution designed to enhance the online shopping experience by acting as a virtual in-store assistant. Unlike traditional online shopping tools that rely on search bars and filters, Gentoo empowers shoppers by initiating conversations during moments of hesitation. Trained on your specific product catalog, this AI seamlessly understands customer needs and guides them to products that fit their preferences, improving conversion rates. Gentoo utilizes journey-based messaging to effectively start and maintain customer interactions. The app offers guideline-based training to ensure a deep understanding of both products and users, providing a personalized experience. With a customizable user interface that aligns with your store's branding, Gentoo AI Concierge also features real-time performance tracking and valuable customer insights to drive sales and enhance business strategies.

Show less

Customizable ui

Customer insights

Real-time performance tracking

Journey-based messaging

Guideline-based training

Install App

Juphy: AI Chatbot & ChatGPT

$19-$99 / Month

7.3

39 Reviews

Claim Offer

24/7 AI Chatbot for after-hours sales and support Show more

Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.

Show less

Customizable branding

Personalized recommendations

Automatic catalog sync

24/7 sales support

Detailed product answers

Return/refund assistance

Install App

PX AI Chatbot & Contact Form

$9.95-$99.95 / Month

9.1

3 Reviews

Claim Offer

Easy to build contact us form, contact page for client support Show more

PX Contact Form is an intuitive Form Builder designed to enhance communication between shop owners and customers. With its user-friendly interface, both parties can easily create and customize contact forms without any coding knowledge. Users can preview forms in the backend, and personalize templates for customer reviews and feedback, reflecting their branding needs. The app supports custom fields, departments, and includes advanced features like attaching images and auto-responses in its premium version. Security is ensured by Ajax and HTML5 technologies, enabling forms to load asynchronously without affecting storefront speed. Installation is straightforward, and the app is optimized for mobile devices, making it an ideal solution for businesses looking to improve customer interaction and increase lead generation. Additionally, the contact forms can be seamlessly embedded on websites, offering flexibility and scalability.

Show less

Easy installation

Mobile friendly

Customize templates

Auto-respond included

Preview backend

Embed options

Install App

BestChat: AI Chatbot+Live Chat

$10-$60 / Month

9.1

146 Reviews

Claim Offer

Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.

Show less

Real-time live chat

Browsing history tracking

Multiple store identification

Chatbot functionality

Pre-set q&a

Multiple language support

Install App

Molin: AI Chatbot Agent

$23-$139 / Month

(3.9/5)

5 Reviews

Claim Offer

Save time on customer support and sell more products with AI Show more

Molin: AI Support + Sales Chat is an advanced conversational AI chatbot designed to enhance your online shop's customer interaction. Leveraging your store's data, Molin provides instant responses to customer queries in over 92 languages, ensuring a seamless and inclusive shopping experience for a diverse audience. By offering personalized product recommendations, the app effectively converts visitors into paying customers, driving sales and increasing revenue. Additionally, Molin can instantly resolve customer issues, further improving satisfaction and loyalty. The chatbot also facilitates sales by offering discounts and promo codes, contributing to higher customer retention and repeat purchases. Designed to strengthen brand connections, Molin helps secure better reviews and elevates your shop's overall rating, while its ability to collect leads, such as visitors' emails, bolsters your marketing efforts. Furthermore, by allowing customization of its conversational rules and formats, Molin adapts to your brand's unique communication style.

Show less

Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

Install App

SMPS Product Question & Answer

$1.99-$4.99 / Month

9.1

152 Reviews

Claim Offer

Quickly respond product related queries for your online store. Show more

The SMPS Product Question & Answer app by Simprosys is an essential tool for online store owners to efficiently handle product-related inquiries. It provides a user-friendly interface for monitoring and managing questions, allowing you to respond either publicly or privately. The app features customizable Q&A widgets that easily integrate with your store theme, enhancing customer engagement and satisfaction. It also supports the creation and maintenance of a comprehensive FAQ page, contributing to improved organic search performance. Benefit from a streamlined dashboard that offers a complete overview of all your inquiries, ensuring you never miss a question. Additionally, the app facilitates email notifications for prompt responses and integrates seamlessly with mailing lists on platforms like MailChimp and Klaviyo. Capitalize on user-generated content to boost your search rankings and enhance your store's visibility.

Show less

Mailchimp integration

Email notifications

Klaviyo integration

Simplified dashboard

Faq page creation

Customizable q&a widgets

Install App

Account Blocks, Ui Extensions

9.1

3 Reviews

Claim Offer

"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.

Show less

Personalized experiences

No coding needed

Edit account pages

Order communication tools

Instant support options

Install App

WhatHub – Order Automation

$4.98-$14.98 / Month

9.1

2 Reviews

Claim Offer

Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.

Show less

Whatsapp integration

Abandoned cart reminders

Message personalization

Fulfillment alerts

Automate order notifications

Order tracking tags

Install App

Mega Better Price

$9.99-$29.99 / Month

7.3

10 Reviews

Claim Offer

Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

Show less

Customizable appearance

Email notifications

Better price form

Popup trigger options

Install App

AnswerAI Chatbot & Live Chat

$19-$499 / Month

9.1

19 Reviews

Claim Offer

Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.

Show less

Easy setup

Instant answers

Automated order inquiries

Install App

MetaTrack ‑ PayPal Track Sync

(1.5/5)

6 Reviews

Claim Offer

MetaTrack auto sync trackings to PayPal Show more

MetaTrack ‑ PayPal Track Sync is an innovative app designed to streamline the management of your online store's transactions with PayPal. By automatically synchronizing tracking information for each sale, this app helps reduce account reserves and accelerates the availability of your funds. It mitigates the risk of chargebacks and disputes, so you can focus more on growing your profits without the fear of financial holds or red flags. MetaTrack is particularly suitable for Shopify store owners who aim to minimize operational hassles and enhance their dispute resolution processes. Users benefit from a hassle-free, automated system, saving valuable time while also boosting their financial efficiency. Embrace a more secure and profitable online sales experience with MetaTrack’s seamless PayPal integration.

Show less

Reduce disputes

Save time

Auto sync trackings

Reduce account reserve

Get funds quickly

Win chargebacks

Install App

Angle – AI Shopping Assistant

$1499-$999 / Month

9.1

4 Reviews

Claim Offer

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

Show less

Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

Install App

Zenor AI Assistant

$20-$200 / Month

9.1

2 Reviews

Claim Offer

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.

Show less

Seamless integration

Personalized recommendations

Order tracking

Intelligent automation

Scalable service

Instant responses

Install App

Tawkster Live Chat

$30-$60 / Month

9.1

4 Reviews

Claim Offer

Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

Show less

Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

Install App

Intercom: AI Customer Service

$0.99-$139 / Month

9.1

18 Reviews

Claim Offer

Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.

Show less

Customer engagement

Live chat

Order status

Self-service

Quick inquiries

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 120 to 140 of 1249 Apps

POWR: Customer Survey | Poll

Hosted Email

lookfor AI Agents & AI Chatbot

Order Returns | easyReturns

Rep AI: ChatGPT Concierge

Gentoo Growth Agent

Juphy: AI Chatbot & ChatGPT

PX AI Chatbot & Contact Form

BestChat: AI Chatbot+Live Chat

Molin: AI Chatbot Agent

SMPS Product Question & Answer

Account Blocks, Ui Extensions

WhatHub – Order Automation

Mega Better Price

AnswerAI Chatbot & Live Chat

MetaTrack ‑ PayPal Track Sync

Angle – AI Shopping Assistant

Zenor AI Assistant

Tawkster Live Chat

Intercom: AI Customer Service

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?