Shopify support apps 2026

Smartarget Line ‑ Contact Us

$9 / Month

9.1

5 Reviews

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.

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Customizable style

Multi-device support

Easy contact option

Multiple agents display

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Supportify: AI‑powered support

9.1

3 Reviews

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Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

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Spur: AI Support & Marketing

$39-$499 / Month

9.1

76 Reviews

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Instagram & WhatsApp Automations to Improve Sales & Support Show more

Spur is an innovative app designed to streamline your Instagram and WhatsApp interactions, allowing you to operate them effortlessly on auto-pilot. With its advanced marketing automation tools, Spur helps transform social media engagement into tangible sales, effectively recover abandoned carts, and send bulk messages using the WhatsApp API. Its support automation features provide instant, accurate responses to common customer inquiries like "How to order?" and "Where is my order?", enhancing the customer experience. Spur consolidates all your communications into a single, eCommerce-focused inbox, streamlining your workflow and improving agent efficiency. By linking products to Instagram posts, stories, and ads, Spur drives sales from engagement, while automated cart recovery messages boost sales conversion. This all-in-one solution increases customer satisfaction and lifetime value by ensuring prompt support and seamless communication.

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Bulk whatsapp messages

Automated engagement conversion

Cart recovery messages

Quick response automation

Unified ecommerce inbox

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Taggo: AI Chatbot

$9.99-$79 / Month

9.1

7 Reviews

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Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.

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App integrations

Multi-language support

Smart recommendations

Proactive engagement

Shopify data integration

Quick deployment

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Helio AI: Smart Concierge

$99-$350 / Month

9.1

5 Reviews

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"HelioAI: Automate customer interactions, capture leads, and gain insights." Show more

Helio AI is a powerful tool designed to transform how merchants interact with their customers, offering features to automate and enhance engagement. This app streamlines customer support by providing real-time insights into live chats, allowing businesses to monitor and manage interactions efficiently. The Lead Capture feature utilizes AI to gather crucial contact information, such as phone numbers and emails, optimizing the process of building and nurturing customer relationships. With Chat Insights, merchants gain valuable analytics, including query breakdowns, popular products, top discussion topics, and actionable business suggestions to drive growth. Helio AI also facilitates seamless query resolution, offering a dedicated tab for manual handling of customer queries when necessary. Additionally, the app enhances the shopping experience by recommending products during chats and upselling on the cart page. Operating 24/7, Helio AI ensures businesses are always connected, responsive, and ready to meet customer needs.

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Product recommendations

Lead capture

Query resolution

24/7 availability

Automated support

Chat insights

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MX: Helpdesk & Live Chat

9.1

4 Reviews

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"Turn emails into tickets, streamline support, and speed up resolutions."

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Verifast AI Chatbot +Sales Bot

$99-$299 / Month

9.1

69 Reviews

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Provide personalised interaction to customers with AI Show more

Verifast AI Sales Chatbot revolutionizes online retail by transforming static Shopify stores into dynamic, interactive shopping experiences. Acting as a 24/7 AI sales agent, this powerful tool is deeply integrated with your product data and brand voice to deliver personalized and engaging customer interactions. Its human-like conversations can be conducted in over 100 languages, ensuring that every visitor's question is met with a responsive, informed, and empathetic answer. Customers receive tailored product recommendations based on their concerns, goals, and demographics, which helps to increase satisfaction and loyalty. The Verifast AI also excels in driving sales closure and upselling through timely nudges, offers, reviews, and product combos. Beyond just aiding sales, it captures valuable user insights and attributes, providing retailers with actionable data to refine their marketing strategies. Whether it's assisting with order tracking, abandoned cart recovery, or simply providing friendly support, Verifast AI ensures that no customer leaves your store unattended.

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Personalized customer interaction

Automated sales conversations

Engagement to conversion

Ai-powered responses

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WA Chat & Abandoned Cart

$69-$349 / Month

7.6

126 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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RT: Zalo Live Chat

9.1

3 Reviews

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Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.

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Use in shopify

Effortless communication

Embed popular messenger

Receive notifications

Review message history

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Compra Surveys

$30-$100 / Month

9.1

3 Reviews

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Pre-built templates

One-click integration

Real-time dashboard

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CS ‑ Business Email

$1.99-$4.18 / Month

(3.4/5)

5 Reviews

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Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.

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Unlimited custom emails

Admin panel integration

Mobile app compatibility

Robust spam filtering

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Claimify ‑ Support & Claims

$19 / Month

9.1

5 Reviews

Claim Offer

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.

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Effortless claims management

Customer claims submission

Unified claims dashboard

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Manifest AI Chatbot + ChatGPT

9.1

58 Reviews

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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.

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Sales increase

Personalized recommendations

Live chat

Ai chatbot

Human-like interaction

Interactive quiz

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Chat Squeeze AI Sales Chatbot

$24.99-$59.99 / Month

9.1

1 Reviews

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AI-driven chatbot for sales, order tracking, and lead automation.

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Parcelous Order Tracking

$9.99-$49.99 / Month

9.1

15 Reviews

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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.

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Automatic tracking fetch

Carrier autodetection

Embedded tracking page

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Phoneize: Call + Chat Button

$4.99 / Month

9.1

11 Reviews

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Add a floating phone or 'call us' button for sales and support Show more

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.

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Theme compatibility

Automatic installation

Floating call button

Customizable style

Instant phone contact

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OT: WhatsApp Chat & FAQ

9.1

1 Reviews

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

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TrackiPal PayPal Tracking Sync

$4.99-$9.99 / Month

9.1

91 Reviews

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Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.

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Real-time updates

Faster fund release

Bulk order sync

Automatic tracking sync

Dashboard monitoring

Dispute reduction

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Synctrack: Returns & Exchanges

$19.99-$149.99 / Month

9.1

126 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

9.1

13 Reviews

Claim Offer

Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 120 to 140 of 1466 Apps

Smartarget Line ‑ Contact Us

Supportify: AI‑powered support

Spur: AI Support & Marketing

Taggo: AI Chatbot

Helio AI: Smart Concierge

MX: Helpdesk & Live Chat

Verifast AI Chatbot +Sales Bot

WA Chat & Abandoned Cart

RT: Zalo Live Chat

Compra Surveys

CS ‑ Business Email

Claimify ‑ Support & Claims

Manifest AI Chatbot + ChatGPT

Chat Squeeze AI Sales Chatbot

Parcelous Order Tracking

Phoneize: Call + Chat Button

OT: WhatsApp Chat & FAQ

TrackiPal PayPal Tracking Sync

Synctrack: Returns & Exchanges

bitChat: WhatsApp AI Chatbot

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?