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Showing 120 to 140 of 1397 Apps
CallFlows ‑ AI Phone Agent

CallFlows ‑ AI Phone Agent

  • $39-$349 / Month
  • 14 Days Free Trial
9.1
7 Reviews
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"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.
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Multilingual responses
Live data integration
Automated phone support
Handles concurrent calls
Call transcript logging
Smart call routing
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Route Protection and Tracking

Route Protection and Tracking

  • Free Plan Available
(3.6/5)
333 Reviews
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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
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Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
190 Reviews
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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
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Kanal: WhatsApp Marketing+Chat

Kanal: WhatsApp Marketing+Chat

  • $89-$149 / Month
  • Free Plan Available
9.1
65 Reviews
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"Boost Shopify sales with AI marketing, chat automation, and analytics."

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Yagi Order Cancellable

Yagi Order Cancellable

  • $7 / Month
  • 14 Days Free Trial
9.1
39 Reviews
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Let customers cancel order or reorder easily Show more

The Yagi Order Cancellable app revolutionizes the way customers manage their orders by providing them the convenience to cancel or reorder with just one click. Without the hassle of contacting customer support, users can easily handle cancellations directly from the order status page, their account, or through the order confirmation email. This seamless process not only enhances customer satisfaction but also significantly reduces the workload on customer service teams and minimizes chargeback instances due to unfulfilled orders. Merchants can set a specific cancellation time limit, ensuring flexibility while maintaining order processing efficiency. Moreover, the app offers customization options like using a "cannot-cancel" tag for products or orders that shouldn't be eligible for cancellation. With its integration capability on thank you or order status pages, Yagi Order Cancellable offers a user-friendly experience tailored for both e-commerce businesses and their customers.
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Order status integration
Cancel order easily
Reorder products quickly
Set cancellation limit
Tag for non-cancellable
Install App
MyShop: WhatsApp Chat Buttons

MyShop: WhatsApp Chat Buttons

  • $0.99 / Month
  • Free Plan Available
6.2
44 Reviews
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An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.
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Mobile compatible
Whatsapp button
Phone button
Email button
Desktop compatible
Custom notification
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Compra Surveys

Compra Surveys

  • $30-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
3 Reviews
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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.
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Pre-built templates
One-click integration
Real-time dashboard
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Smartreply AI Customer Service

Smartreply AI Customer Service

  • $49-$249 / Month
  • 14 Days Free Trial
9.1
21 Reviews
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SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
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Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
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Melingo AI Sales Agent

Melingo AI Sales Agent

  • $69-$249 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
6 Reviews
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Melingo: AI-powered sales agent for seamless E-commerce interactions.

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lookfor: Scalable CX Platform

lookfor: Scalable CX Platform

  • $2000-$900 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
29 Reviews
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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.
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Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout
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PD Facebook Messenger Support

PD Facebook Messenger Support

  • Free Plan Available
  • 3 Days Free Trial
7.7
15 Reviews
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Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
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Dori: AI Search & AI Chatbot

Dori: AI Search & AI Chatbot

  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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AI shopping assistant offering personalized product recommendations via natural conversation.

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Mercuri SMS & WhatsApp Booking

Mercuri SMS & WhatsApp Booking

  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
14 Reviews
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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
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SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.4
3 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Email notifications
Create custom statuses
Customize email templates
Order tracking page
Status history log
Use own smtp
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XChat

XChat

  • Free Plan Available
8.2
4 Reviews
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AI sales agent enhancing conversions with real-time insights and recommendations.

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Yanet: FAQ Page, Product FAQs

Yanet: FAQ Page, Product FAQs

  • Free Plan Available
  • 7 Days Free Trial
6.4
36 Reviews
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Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.
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Multi-language support
Custom css
Import and export
Product page faqs
Unlimited faqs
Professional templates
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CA: WhatsApp Chat Order Button

CA: WhatsApp Chat Order Button

  • $4.99-$12.99 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
10 Reviews
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Instant chat orders, customizable widget, detailed analytics, order management, alerts.

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Tracktor Order Tracking

Tracktor Order Tracking

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
6.6
145 Reviews
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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
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LiquiDonate ‑ ReturnsDirect

LiquiDonate ‑ ReturnsDirect

  • $75-$750 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
4 Reviews
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Simplifying returns with nonprofit donations. Show more

LiquiDonate is an innovative app that revolutionizes the way retailers manage product returns by partnering with local nonprofits. It enables shoppers to send their returns directly to nonprofits, completely bypassing the retailer in the returns process. This approach not only saves retailers time and resources but also enhances their social responsibility and environmental sustainability efforts. With workflows designed to dynamically manage returns and match them with appropriate nonprofit organizations, LiquiDonate ensures seamless integration and efficient handling of each returned item. Retailers can easily identify the nearest warehouse and generate shipping labels, streamlining the donation process. Additionally, the app provides full visibility into every donation made, allowing retailers to track and report their contributions. LiquiDonate is ideal for any retailer looking to handle unsellable returns while making a positive impact on the community.
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Direct nonprofit shipping
Automatic return donations
Local nonprofit partnerships
No retailer handling required
Time and resource saving
Socially responsible
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iThink Logistics

iThink Logistics

  • Free Plan Available
(4.3/5)
74 Reviews
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E-commerce shipping solution in India Show more

iThink Logistics is a powerful AI-driven logistics aggregator that seamlessly integrates multiple courier platforms into a unified dashboard, making shipping management effortless. Catering to the Indian market, this versatile software covers over 26,000 pin codes across the country, ensuring comprehensive service delivery. With its automated shipment import feature, you can streamline operations and eliminate the headache of manual tracking and data loss. The app offers real-time order live-syncing, keeping your customers updated with the latest delivery statuses and enhancing their experience. By simplifying complex logistics processes and providing a centralized solution, iThink Logistics empowers businesses to focus on growth while improving efficiency. Whether you're a small business or a large enterprise, iThink Logistics is your go-to solution for reliable and organized shipping management.
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Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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