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Showing 120 to 140 of 1829 Apps
tawk.to Live Chat

tawk.to Live Chat

  • Free Plan Available
(3.1/5)
88 Reviews
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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.
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AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.6
1,226 Reviews
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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.
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Supportify: AI‑powered support

Supportify: AI‑powered support

  • Free Plan Available
8.2
3 Reviews
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Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

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Setlyy

Setlyy

  • Free Plan Available
  • New
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"Automate WhatsApp chats, leads, and scheduling on your store seamlessly."

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Converzia

Converzia

  • $17.99-$179.99 / Month
  • 14 Days Free Trial
8.2
3 Reviews
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"Converzia: Boost sales with AI-driven, context-aware shopper inquiries and insights."

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ProProfs ‑ Live Chat & Chatbot

ProProfs ‑ Live Chat & Chatbot

  • $29.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.
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Telegram Chat Button

Telegram Chat Button

  • $1 / Month
  • 7 Days Free Trial
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Effortlessly integrate Telegram for direct customer chat on Shopify. Show more

Aurum: Telegram Chat Button is an intuitive app designed to enhance customer service on your Shopify store by integrating a Telegram chat button effortlessly. With no coding skills required, merchants can set up this feature with just a single click, enabling direct communication with customers for a more personal shopping experience. This tool is perfect for those who value simple and effective customer interaction, making real-time engagement with your audience seamless. By fostering a more direct line of communication, Aurum helps build stronger relationships with your customers. Its straightforward installation process makes it accessible to all Shopify store owners, regardless of technical expertise. Enhance your customer service today with Aurum's easy-to-use Telegram integration.
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Browsebuddy

Browsebuddy

  • $29-$250 / Month
  • Free Plan Available
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Browsebuddy - AI sales chat that sells products from store Show more

Browsebuddy is an innovative app designed to transform the shopping experience by integrating a powerful AI shopping assistant into your store. This smart assistant intuitively understands your catalog, offering a seamless shopping experience that enhances both sales and customer satisfaction. With the real-time AI chat widget powered by GPT, Browsebuddy enables direct engagement with customers, helping them make purchasing decisions faster and more confidently. Store owners can effortlessly configure the AI assistant using the intuitive admin panel, ensuring it aligns perfectly with their specific needs and catalog. Furthermore, the app provides a comprehensive dashboard, giving valuable insights and analytics about customer behavior and sales trends. By using Browsebuddy, you can stay ahead of the competition, offering unparalleled support and increasing your store's revenue effortlessly.
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Shipment Tracking & Notify

Shipment Tracking & Notify

  • $9-$99 / Month
  • 7 Days Free Trial
8.2
2 Reviews
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Order Lookup, Live Tracking Dashboard & Email Notifications Show more

Shipment Tracking & Notify is an essential app for Shopify users, designed to streamline the process of tracking shipments from multiple carriers like UPS, FedEx, USPS, and DHL Express. This app organizes shipments into categories such as In Transit, Out for Delivery, Delivered, and Exception, enabling quick resolution of delivery issues. Customers receive real-time delivery updates, enhancing their post-purchase experience and fostering trust. Additionally, businesses benefit from a customized tracking page, boosting brand visibility and customer retention. The app empowers merchants to monitor order progress closely and proactively respond to any delivery delays. With seamless email integration, updates are reliably sent through the business's email server, ensuring they reach customers without landing in spam folders. This app is compatible with a broad range of carriers, including Canada Post, Australia Post, Delhivery, and more, making it an adaptable solution for global e-commerce needs.
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Inmar Package Free Returns

Inmar Package Free Returns

  • Free Plan Available
7.4
8 Reviews
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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.
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Elfsight Click To Call Button

Elfsight Click To Call Button

  • $5.99 / Month
  • 7 Days Free Trial
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Enable hassle-free customer calling for merchants Show more

The Elfsight Click To Call Button app for Shopify revolutionizes the way businesses connect with their customers by offering a seamless one-click dialing feature directly from your website. This app makes it incredibly convenient for visitors to get in touch, as it prominently displays your phone number and enables immediate calls with a single click. Such ease of communication can lead to an increase in inquiries and potential client interactions, thereby expanding your customer base. The app also offers customization options, allowing you to control the widget's appearance and toggle different elements of the call window to suit your brand’s needs. By streamlining the process of reaching out, the Elfsight Click To Call Button ensures that businesses remain highly accessible to their audience, enhancing customer experience and satisfaction.
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Helio AI: Smart Concierge

Helio AI: Smart Concierge

  • $99-$350 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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"HelioAI: Automate customer interactions, capture leads, and gain insights." Show more

Helio AI is a powerful tool designed to transform how merchants interact with their customers, offering features to automate and enhance engagement. This app streamlines customer support by providing real-time insights into live chats, allowing businesses to monitor and manage interactions efficiently. The Lead Capture feature utilizes AI to gather crucial contact information, such as phone numbers and emails, optimizing the process of building and nurturing customer relationships. With Chat Insights, merchants gain valuable analytics, including query breakdowns, popular products, top discussion topics, and actionable business suggestions to drive growth. Helio AI also facilitates seamless query resolution, offering a dedicated tab for manual handling of customer queries when necessary. Additionally, the app enhances the shopping experience by recommending products during chats and upselling on the cart page. Operating 24/7, Helio AI ensures businesses are always connected, responsive, and ready to meet customer needs.
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HelpWave AI

HelpWave AI

  • $70 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews
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Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.
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Manifest AI Chatbot + ChatGPT

Manifest AI Chatbot + ChatGPT

  • Free Plan Available
  • 14 Days Free Trial
7.5
58 Reviews
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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.
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YCloud: WA Chat & Marketing

YCloud: WA Chat & Marketing

  • $52-$532 / Month
  • Free Plan Available
8.2
1 Reviews
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No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.
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Moose ‑ WhatsApp Chat Button

Moose ‑ WhatsApp Chat Button

  • Free Plan Available
8.2
6 Reviews
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"Effortlessly add a customizable WhatsApp chat button to your store." Show more

Moose - WhatsApp Chat Button is a seamless solution designed to enhance customer engagement by integrating instant chat functionality into your online store. With just two easy clicks, you can effortlessly add a WhatsApp button, allowing you to communicate directly with customers via WhatsApp Web or desktop. The app offers extensive customization options, giving you the freedom to tailor the WhatsApp icon's color, font, size, and visibility to ensure it aligns perfectly with your brand's style. Whether accessed on mobile or desktop, the button's responsiveness ensures a smooth user experience. Enhance your communication strategy with features like prefilled messages for quick interaction and custom CSS to further personalize the button's appearance. Furthermore, Moose tracks your WhatsApp button's performance by providing insights through Google Analytics and Metal Pixels, helping you understand customer interactions better. Stay connected with your audience anytime, on any device, and never miss a customer inquiry again with Moose - WhatsApp Chat Button.
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Juniors: AI Voice & Chat

Juniors: AI Voice & Chat

  • Free Plan Available
8.2
1 Reviews
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AI-powered customer support with seamless Shopify integration and real-time adaptability. Show more

Juniors: AI Voice & Chat is a dynamic application designed to revolutionize your Shopify store's customer support experience through engaging AI-driven conversations. This app quickly adapts to your store by learning your products and brand tone, providing seamless integration for easy setup without any technical skills required. With the ability to handle customer interactions naturally, it offers 24/7 availability, ensuring you never miss an opportunity to engage with your customers. The AI's real-time adaptability allows it to maintain context across conversations, delivering personalized support to each customer. Juniors.ai also provides insightful analytics, enabling you to monitor call and chat performance and derive actionable insights for business growth. Effortlessly scalable, this solution allows you to enhance customer service without the need to expand your support team. Whether you're starting or pausing, Juniors: AI Voice & Chat gives you complete control with its flexible and no-code setup process.
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RoMuAI – AI Customer Service

RoMuAI – AI Customer Service

  • $9.9-$59.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
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Multilingual AI chat assistant for automated, accurate customer service and support.

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Quotify: Request a Quote

Quotify: Request a Quote

  • $17-$700 / Month
  • 7 Days Free Trial
7.9
78 Reviews
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Accept quote requests from customers and send custom proposals Show more

Quotify is the ultimate solution for enhancing your online shopping experience by facilitating seamless custom quote requests for any product. Designed to align with your unique business model, Quotify allows customers to easily request quotes, streamlining your sales process with a customizable flow. The app efficiently gathers essential customer information and enables you to send personalized proposals, helping you close deals faster. With the integration of Google Analytics, Quotify provides valuable insights for optimizing your quote funnel, while Zapier integration ensures streamlined automation. The app supports unlimited quote requests, ensuring you never miss a chance to secure a sale. Furthermore, Quotify is easily translatable into your preferred languages and effortlessly converts accepted proposals into orders, upgrading your e-commerce quote strategy with efficiency and ease.
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Commslayer ‑ Helpdesk & Chat

Commslayer ‑ Helpdesk & Chat

  • $39-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
89 Reviews
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Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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