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Showing 120 to 140 of 1653 Apps
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
  • $9-$199 / Month
  • Free Plan Available

Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.
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Automated responses
Seamless integration
Comprehensive analytics
Custom ai training
Branded customization
24/7 ai chatbot
  • Free Plan Available
8.2
1 Reviews

Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.
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Automated responses
24/7 availability
Improved efficiency
Human-like conversations
Easy chatbot creation
  • $20-$50 / Month
  • 7 Days Free Trial
(3.2/5)
5 Reviews

Get a Store Phone Number for Support, Calls, SMS & Voicemail. Show more

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.
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Mobile compatibility
Sms integration
Store phone number
Support calls
Voicemail support
Order history access

Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.
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Live chat widget
Cart abandonment recovery
Bulk marketing campaigns
24/7 chatbot support
Multi-agent inbox
  • Free Plan Available
8.2
3 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
  • Free Plan Available
  • 7 Days Free Trial

Effortlessly embed TikTok Chat to enhance customer engagement and drive sales. Show more

K: TikTok Chat is an innovative app designed to integrate TikTok's communication capabilities directly into your website, enhancing interaction with your audience. By adding a customizable button, visitors can connect with you instantly, whether they seek answers to questions, need more product details, or are ready to make a purchase. This app provides a seamless, real-time communication channel that meets users on the platform they trust and use frequently. You can route users to the appropriate TikTok profile or support representative for swift responses, ensuring efficient customer service. The integration supports a smooth mobile-first experience, vital for today's digital landscape, and allows you to tailor the appearance of chat icons, text, and colors to match your brand identity. With K: TikTok Chat, transform every webpage visit into a potent opportunity to engage with potential clients and boost your sales.
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Seamless integration
Real-time communication
Brand customization
Customizable button
Embed tiktok chat
Direct tiktok messaging
  • $10-$60 / Month
  • Free Plan Available
7.7
143 Reviews

Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.
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Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support

AI platform enhancing returns and loyalty, while deterring fraud. Show more

Pinch AI: Fraud & Return Abuse is an innovative platform designed to enhance the return process and foster customer loyalty for e-commerce businesses. Leveraging advanced AI technology, Pinch analyzes more than a hundred data points to assess customer trustworthiness and return behavior. This intelligent analysis enables sellers to implement adaptive return policies, offering trusted shoppers flexible options and personalized incentives that encourage repeat purchases. By making return abuse financially unrewarding, the platform efficiently deters fraudulent activities. Pinch provides tools like True Customer Value Scoring and a comprehensive 360° customer view to identify trusted shoppers, while its Device Intelligence and Geolocation Tracking help detect fraud and abuse. With an Analytics Dashboard, businesses can establish an abuse baseline and understand the true cost of abuse. Additionally, Pinch harnesses network intelligence using consortium data and industry ML models to enhance recommendations and business strategies.
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Workflow automation
Analytics dashboard
Fraud detection
360° customer view
True customer scoring
Adaptive policies

"Instant WhatsApp chat for stores, no coding needed, boosts sales."

  • $4.99-$149 / Month
  • 14 Days Free Trial
7.4
45 Reviews

Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons Show more

GetButton: WhatsApp, FB & More is a versatile widget designed to enhance communication with website visitors. It seamlessly integrates with platforms like Facebook Messenger, WhatsApp, Viber, Line, and more, allowing users to start conversations effortlessly. With the ability to combine over 20 messaging apps and contact options into a single floating button, customization is key, offering adjustments in size, color, image, and position to fit any theme. The widget also supports adding a greeting message, which boosts visibility and user engagement. Quick and easy to set up, GetButton installs in under 60 seconds, making it compatible across all website themes. It's an ideal solution for businesses looking to increase lead generation and improve customer interaction through personalized contact forms and links.
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Quick installation
Customizable buttons
Multiple messaging apps
Floating contact form
Greeting message

Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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Customer self-service
Easy integration
1-stop platform
Real-time order status
Generate documentation
Multiple shipment types

AI Chat Assistant: Streamline support with 24/7 multilingual, adaptive responses. Show more

AI Chat Assistant EWA is an innovative app designed to transform customer support for online businesses, regardless of their size. It effectively learns and utilizes your business content to deliver precise and instant responses round-the-clock. This AI-powered solution significantly cuts down on support costs and staffing needs, leading to enhanced customer satisfaction. EWA excels at handling multiple inquiries at the same time, ensuring efficient service delivery without compromising on quality. Additionally, it adapts swiftly to new information, ensuring that the support is always updated and relevant. With its multilingual capabilities, EWA assists businesses in reaching a broader global audience, making it an ideal choice for merchants aiming to streamline and internationalize their operations.
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Multilingual responses
24/7 ai-powered
Learns content
Handles multiple inquiries
  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Automated 24/7 Shopify support with real-time AI and multilingual chat."

  • $9-$99 / Month
  • 14 Days Free Trial
8
73 Reviews

Simplify order management with your own custom order statuses. Show more

StatusPro ‑ Order Status is an intuitive app designed to enhance customer satisfaction by keeping them informed about their order status. By offering custom statuses tailored to your business needs, it reduces customer queries, enabling smoother communication. Each custom status can be linked to a personalized email template, making it quick and easy to update customers. A user-friendly order lookup page empowers customers to track their order progress autonomously, further minimizing inquiries. The app also allows automated email notifications to be sent to customers or third parties whenever an order status changes. Order statuses can be modified automatically upon fulfillment, and QR code scanning from your smartphone provides a convenient way to update statuses. Additionally, the app features order due dates to support effective order management.
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Custom order statuses
Auto email notifications
Order lookup page
Qr code updates
Order due dates

Easily add unlimited, customizable FAQs anywhere in your Shopify store.

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline

"Seamless Telegram chat integration for instant customer communication on Shopify."

"Streamline recruitment: post jobs, track candidates, and optimize workflows." Show more

XB Recruit Pro is a streamlined recruitment management app designed to simplify and enhance the hiring process for businesses. It offers seamless job posting, comprehensive application tracking, and an intuitive candidate management interface. With its customizable hiring workflows, businesses can tailor the recruitment process to fit their specific needs, while automated email responses ensure timely communication with candidates. The app also facilitates team collaboration by allowing role assignments and easy tracking of each stage in the hiring process. Additionally, XB Recruit Pro includes features for creating custom application forms, enabling efficient and structured data collection. Overall, it is an essential tool for businesses looking to optimize their recruitment efforts and improve hiring efficiency.
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Automated responses
Customizable workflows
Custom application forms
Job management
Application tracking
Role assignment

Frontflip: Transform returns into revenue with dynamic resale deals. Show more

Frontflip is a revolutionary app designed to transform returns into profitable resale opportunities directly on your product page. Unlike traditional apps that engage only after the return is complete, Frontflip intercepts returns at the point of customer interaction, converting them into live resale deals with dynamic pricing. This innovative approach ensures that customers can self-serve, cutting out the need for emails or support tickets, while businesses recover revenue seamlessly. With tools like the Returns Portal and FlipLink, Frontflip empowers retailers to minimize loss by enabling real-time resale deals. Dynamic pricing adjusts until a sale is made, ensuring returned items find new homes quickly. Additionally, the app provides valuable return insights, giving businesses a clear understanding of return trends and reasons. Ultimately, Frontflip's focus on optimizing returns helps businesses maintain profitability and enhance customer satisfaction.
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Dynamic pricing
Returns portal
Revenue recovery
Return insights
Fliplink resale

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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