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Showing 120 to 140 of 1627 Apps

Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.
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Shopify integration
Store credit management
Loyalty programs
Data visualization
Post-checkout surveys
Customer analytics dashboard
  • $120 / Month
  • Free Plan Available
7.7
28 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
  • Free Plan Available
  • 14 Days Free Trial
7.9
344 Reviews

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.
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Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
  • $10-$250 / Month
  • 14 Days Free Trial
6.6
40 Reviews

Tracker: track my order app with branded order tracking page! Show more

Trackr Order Tracking, Tracker is a versatile app designed to enhance customer loyalty by offering seamless order tracking capabilities. It supports real-time tracking for shipments from over 2,100 carriers worldwide, ensuring that customers stay informed about their package status. Users can customize the tracking page to align with their brand’s aesthetics and communicate in their preferred language, with over 40 languages available. The app also facilitates upselling opportunities by displaying product recommendations directly on the tracking page. In addition to optimizing the tracking process, Trackr efficiently manages returns and exchanges through a branded portal, streamlining these often cumbersome tasks. Customers receive timely updates via email or SMS, ensuring they are always in the loop. For any assistance, users can rely on 24/7 customer support provided through chat or email.
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Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
  • $9-$19 / Month
  • Free Plan Available
  • New

Centralise support with AI-enhanced inbox for seamless Shopify integration.

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy

Enable your customers to easily reach you via WhatsApp. Show more

The "WhatsApp Chat Button Squadkin" app provides a seamless way to integrate a WhatsApp chat button directly into your online store, enabling real-time communication with customers who have inquiries about products, services, orders, or returns. With the ability to set a pre-filled message, users can effortlessly initiate a chat with just a click, ensuring quick and direct communication. The app offers extensive customization options, allowing you to modify the button's layout, position, image, and colors to perfectly match your store's design aesthetic. Featuring three distinct layout designs, it provides a versatile approach to fit any store's needs. This tool not only enhances customer engagement but also streamlines support interactions, making it a valuable addition to any e-commerce platform. Start customizing your chat button today and improve your customer service effortlessly.
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Customizable button
Varied layouts
Add whatsapp button
Preset messages
  • $6.99 / Month
  • 7 Days Free Trial
8
284 Reviews

Import Etsy reviews. Embed testimonials & rating badge widget. Show more

Reputon Etsy Reviews is a powerful app designed to integrate Etsy reviews seamlessly into your Shopify store, boosting trust, reputation, and social proof. It allows users to effortlessly add Etsy reviews to their Shopify site with just one click, requiring no coding skills. By linking to your Etsy seller page, you can easily import and display customer reviews in various formats, such as carousels, badges, and grids, across your store. The app also supports the Etsy 4% Share and Save link, offering additional earning potential. With Reputon, you can showcase 5-star reviews and build consumer confidence through aesthetically pleasing displays and layouts. This tool is perfect for businesses looking to leverage their Etsy reputation, ultimately driving sales and enhancing customer engagement.
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No coding required
Import etsy reviews
Embed testimonials
Rating badge widget
Easy etsy integration
Etsy share and save link
  • $10 / Month
  • Free Plan Available
8.2
430 Reviews

Easily organize and manage tasks with Redo's intuitive to-do lists.

  • $4-$10 / Month
  • Free Plan Available
  • New

Easily gate products and collect emails from your customers.

  • $1.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
25 Reviews

Display product questions and answers on product page. Show more

Askify - Questions & Answers is an innovative app designed to enhance the shopping experience by addressing customer inquiries directly on product pages. In today's digital marketplace, clear and informative product descriptions are crucial but often insufficient. Shoppers increasingly seek validation through questions, and Askify provides a seamless platform to fulfill this need. The app not only allows visitors to ask questions but also empowers administrators to preemptively post potential inquiries, creating a robust FAQ section. This interaction ensures that customers feel confident in their purchasing decisions, minimizing hesitation and second thoughts. Additionally, the app keeps administrators in the loop with notifications for new questions and offers flexibility in choosing whether only registered or all users can participate. By facilitating a dynamic environment for reviewing, rating, and querying product details, Askify enhances customer engagement and trust.
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Product reviews
Product q&a
Direct inquiries
Admin faq
New question alerts
Customer access control

Test product concepts with A/B polls; reduce inventory risk effectively.

Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.
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User-friendly interface
Instant messaging
Whatsapp chat widget
No coding needed
Customizable

"Instant WhatsApp connection: Boost shopper engagement and conversions effortlessly."

Drive Conversions with Real-Time Chat Conversations Show more

Live Chat by Elfsight is a versatile communication tool designed to enhance customer interaction on your website. This app allows visitors to engage with you directly to have their queries addressed efficiently, ensuring 24/7 availability through the most popular chat platforms. With its customizable features, Live Chat can be tailored to fit specific web pages or target distinct audience groups, offering options like personalized welcome texts and chat icons. This flexibility ensures that businesses can maintain seamless communication with users from any location, nurturing potential buyers and boosting sales conversions. Elfsight’s Live Chat also supports a design that aligns with your business objectives, making it a valuable addition for enhancing user engagement and satisfaction. By facilitating immediate and direct communication, it draws visitors closer to your brand, effectively converting them into loyal customers.
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Multi-platform support
Customizable interface
Real-time chat
24/7 availability
Targeted page activation

"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.
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Personalized experiences
No coding needed
Edit account pages
Order communication tools
Instant support options

Reduce, Stop or Avoid product returns by giving item discount Show more

Avoid Returns Pro by Cypher revolutionizes the shopping experience by offering customers enticing discounts in exchange for waiving their right to return purchases. The app simplifies transactions by providing customers with a straightforward option to opt out of return eligibility during the shopping process, instantly rewarding them with discounts. As an admin, you have the flexibility to decide which products and customer profiles are eligible for the "Avoid Returns Pro" feature, ensuring tailored integrations that suit your business needs. The app's user-friendly interface, combined with its attractive design, makes installation a breeze and enhances user engagement. Quick and effective customer support further enriches the user experience, while the ability to update widget text in any language ensures accessibility for diverse markets. By implementing Avoid Returns Pro, businesses can effectively reduce product returns, improve customer satisfaction, and boost sales with competitive pricing strategies.
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Customizable discounts
Language support
Opt-out return
Product page widget
  • $9 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Seamless branded notifications delivery to customers Show more

Viral Throb is a specialized app designed to streamline customer communication by automatically sending branded SMS notifications about order statuses, such as confirmations, cancellations, and fulfillment. It caters exclusively to businesses operating in the UAE and Pakistan, with integration limited to local networks: Country SMS in the UAE and Mobilink in Pakistan. By ensuring real-time updates, Viral Throb enhances the customer experience, minimizing concerns and inquiries related to order processing. The app's focus on automation allows businesses to maintain seamless communication without the hassle of manual status checks, thus improving operational efficiency. Ideal for businesses looking to enhance their customer service, Viral Throb ensures that each customer is timely informed of their order progress, boosting satisfaction and loyalty.
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Order fulfillment notification
Order confirmation notification
Order cancellation notification
  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.6
1,226 Reviews

Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.
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Flexible refund options
Self-service returns
Smart return rules
Exchange encouragement
Automated email updates
Automated return processes

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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