Shopify support apps 2026

Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.1

27 Reviews

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.

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User-friendly interface

Easy setup

Real-time engagement

Mobile-responsive

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SH: WhatsApp Chat & Marketing

$5 / Month

9.1

60 Reviews

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Recover abandoned carts using WhatsApp, boosting sales with automated messages.

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Kandid: ChatGPT For E‑commerce

$99-$350 / Month

9.1

6 Reviews

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AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

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Updatrr WhatsApp Automation

$19.99-$39.99 / Month

9.1

19 Reviews

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Boost sales and engagement with personalized WhatsApp notifications via Updatrr. Show more

Updatrr WhatsApp Notifications is a powerful Shopify app designed to enhance customer engagement through personalized WhatsApp communications. It enables merchants to recover lost sales with automated abandoned cart alerts and keeps customers informed every step of the way with real-time order updates. By confirming cash-on-delivery (COD) orders, it helps merchants reduce return-to-origin (RTO) rates significantly. Key features include automation for abandoned cart reminders, order and fulfillment notifications, marketing campaign broadcasts, and custom chatbots for seamless interaction. Updatrr also allows businesses to conduct sales directly on WhatsApp using its catalog feature, adding convenience and boosting sales potential. This app stands out as an essential tool for businesses aiming to simplify communication and increase conversions, making it the ultimate solution for enhancing customer experiences on WhatsApp.

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Seamless integration

Marketing campaigns

Order updates

Abandoned cart alerts

Whatsapp catalog

Cod confirmations

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Claimify ‑ Support & Claims

$19 / Month

9.1

3 Reviews

Claim Offer

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.

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Effortless claims management

Customer claims submission

Unified claims dashboard

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Trusted Help Center & FAQ

$4.99-$35.88 / Month

8.9

80 Reviews

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Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

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Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

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BetterDocs FAQ Knowledge Base

$5.99 / Month

9.1

36 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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SEA Post Purchase Survey App

$49-$139 / Month

9.1

135 Reviews

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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

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ZB: Facebook & Messenger Chat

$4.99-$19.99 / Month

9.1

17 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Convi ‑ AI Assistant & Chatbot

$19-$499 / Month

9.1

5 Reviews

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AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration

Product recommendations

Ai-powered chatbot

Order tracking

24/7 availability

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Dialog AI ‑ Sales ChatGPT

$249-$799 / Month

9.1

23 Reviews

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Personalizing interactions, elevating conversions and data. Show more

Dialog - AI Sales Assistant revolutionizes your e-commerce platform by turning it into an interactive and personalized sales environment. Unlike typical chatbots, this sophisticated AI sales assistant enhances customer engagement with tailored interactions, resulting in higher conversion rates. It excels in driving add-to-cart actions, and facilitates cross-selling and bundling opportunities, which can increase your average order value. With seamless integration of conversion data into your CRM, Dialog AI provides valuable insights for personalized marketing follow-ups, fostering stronger customer relationships. The app also qualifies visitors by guiding them to the most suitable products, increasing the chances of conversion. By providing instant answers on product pages, it ensures customers have all the information they need to make a purchase. Additionally, it recommends product bundles to effectively promote cross-selling and upselling strategies.

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Crm integration

Boosts conversion rates

Personalized interactions

Increases add-to-cart

Cross-selling bundles

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LiveChat: AI live chat by Text

$24-$69 / Month

7.3

45 Reviews

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Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.

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Product recommendations

Discount codes

Order history

Pre-set messages

Cart preview

Messaging integration

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iceep

$49.99 / Month

9.1

5 Reviews

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Effortlessly manage takeback programs, boost loyalty, and drive sustainable sales.

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AnswerAI Chatbot & Live Chat

$19-$499 / Month

9.1

19 Reviews

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Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.

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Easy setup

Instant answers

Automated order inquiries

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

7.3

13 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

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Gojiberry Survey & Feedback

$15 / Month

9.1

29 Reviews

Unlock Deals

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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Trackr: Order Tracking UpSell

$10-$250 / Month

(4.1/5)

41 Reviews

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Tracker: track my order app with branded order tracking page! Show more

Trackr Order Tracking, Tracker is a versatile app designed to enhance customer loyalty by offering seamless order tracking capabilities. It supports real-time tracking for shipments from over 2,100 carriers worldwide, ensuring that customers stay informed about their package status. Users can customize the tracking page to align with their brand’s aesthetics and communicate in their preferred language, with over 40 languages available. The app also facilitates upselling opportunities by displaying product recommendations directly on the tracking page. In addition to optimizing the tracking process, Trackr efficiently manages returns and exchanges through a branded portal, streamlining these often cumbersome tasks. Customers receive timely updates via email or SMS, ensuring they are always in the loop. For any assistance, users can rely on 24/7 customer support provided through chat or email.

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Product recommendations

Automated notifications

Branded tracking page

Real-time tracking

Estimated delivery dates

Manage returns

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Omakase.ai | Voice AI Agent

$49-$399 / Month

9.1

6 Reviews

Claim Offer

"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

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Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

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Manifest AI Chatbot + ChatGPT

8.7

58 Reviews

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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.

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Sales increase

Personalized recommendations

Live chat

Ai chatbot

Human-like interaction

Interactive quiz

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WebPanda Contact AutoResponder

$4-$8 / Month

9.1

19 Reviews

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Auto reply email for shop built-in contact form and newsletter Show more

WebPanda Contact AutoResponder is a Shopify app designed to enhance customer interaction by automating email responses to submissions from your store's Contact Us and Newsletter Subscription Forms. The app seamlessly integrates with existing forms without altering the shop's layout, ensuring a smooth user experience for both the store owner and customers. Upon form submission, it swiftly triggers an automatic email response to the email address provided by the client, featuring content pre-set by the shop owner through the app's settings. This tool is versatile, with capabilities to adapt and work with any form on your website, further broadening its utility. Additionally, WebPanda ensures reliable service with its very fast customer support, helping shop owners maintain responsive communication effortlessly. This app is an invaluable resource for Shopify store owners seeking to streamline their communication processes and enhance customer satisfaction.

Shopify support apps

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Showing 120 to 140 of 1331 Apps

Live Chat & AI ChatGPT : Orka

SH: WhatsApp Chat & Marketing

Kandid: ChatGPT For E‑commerce

Updatrr WhatsApp Automation

Claimify ‑ Support & Claims

Trusted Help Center & FAQ

BetterDocs FAQ Knowledge Base

SEA Post Purchase Survey App

ZB: Facebook & Messenger Chat

Convi ‑ AI Assistant & Chatbot

Dialog AI ‑ Sales ChatGPT

LiveChat: AI live chat by Text

iceep

AnswerAI Chatbot & Live Chat

bitChat: WhatsApp AI Chatbot

Gojiberry Survey & Feedback

Trackr: Order Tracking UpSell

Omakase.ai | Voice AI Agent

Manifest AI Chatbot + ChatGPT

WebPanda Contact AutoResponder

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?