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Showing 120 to 140 of 1297 Apps
  • $99-$699 / Month
  • 14 Days Free Trial
9.1
5 Reviews

AI Concierge for seamless online shopping guidance and conversion. Show more

Gentoo AI Concierge is an innovative solution designed to enhance the online shopping experience by acting as a virtual in-store assistant. Unlike traditional online shopping tools that rely on search bars and filters, Gentoo empowers shoppers by initiating conversations during moments of hesitation. Trained on your specific product catalog, this AI seamlessly understands customer needs and guides them to products that fit their preferences, improving conversion rates. Gentoo utilizes journey-based messaging to effectively start and maintain customer interactions. The app offers guideline-based training to ensure a deep understanding of both products and users, providing a personalized experience. With a customizable user interface that aligns with your store's branding, Gentoo AI Concierge also features real-time performance tracking and valuable customer insights to drive sales and enhance business strategies.
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Customizable ui
Customer insights
Real-time performance tracking
Journey-based messaging
Guideline-based training
  • $9-$15 / Month
  • Free Plan Available
9.1
4 Reviews

Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.
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Customizable widget design
Instant chat connection
Smart contact forms
Chat availability settings
Quick reply options
Agent management tools
  • $19-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration
Product recommendations
Ai-powered chatbot
Order tracking
24/7 availability
  • $297-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
  • New
9.1
4 Reviews

Transform browsers to buyers with AI-driven Shopify shopping assistance.

  • Free Plan Available
  • 14 Days Free Trial
9.1
6 Reviews

Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Automated returns portal
Rule-based exchanges
Shipping claims management
Instant order redo
Return label printing
Incentivized store credit
  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
5 Reviews

"Boost sales with 24/7 AI chatbot: multilingual, automated, insightful." Show more

Yep: AI Chatbot & FAQ is a powerful tool designed to enhance your e-commerce experience by transforming casual browsers into loyal buyers. The app intelligently answers customer inquiries and recommends products, leveraging its capability to communicate in over 80 languages to ensure global reach. It automates tasks like order tracking and promo code distribution, providing round-the-clock customer support without the need for constant human intervention. YepAI's WhatsApp integration ensures seamless communication, allowing for an effortless transition between AI chatbots and human agents when a personal touch is required. The app draws on your product data and FAQ to deliver consistent, on-brand responses, enhancing both the quality and accuracy of customer interactions. An analytics dashboard further empowers businesses by offering valuable insights into customer behavior, enabling more strategic decision-making. With YepAI, elevate your customer service and engagement to a new level of efficiency and personalization.
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Multilingual support
Ai product recommendations
Order tracking automation
Whatsapp integration
Analytics dashboard
On-brand answers
  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
4 Reviews

Automate customer support with AI-powered chatbot and unified communication.

  • $29.99-$249.99 / Month
  • 7 Days Free Trial
  • New
9.1
3 Reviews

"Converzia: Boost sales with AI-driven, context-aware shopper inquiries and insights."

  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.1
36 Reviews

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.
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Order tracking
Whatsapp integration
Live chat
Feedback collection
Messenger integration
Analytics tool
  • $4.79-$8.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
13 Reviews

Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.
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Mailchimp integration
Autoresponder emails
Shopify integration
File uploads
Spam protection
Ai forms
  • $9.99-$19.99 / Month
  • Free Plan Available
9.2
71 Reviews

Ship, track & manage returns. All in one order mgmt solution Show more

Indian Logistics Services is a comprehensive app designed to streamline your shipping operations across 10 leading logistics providers in India. The app offers seamless package uploading, with the ability to print packing slips and order invoices using GST-enabled templates, and supports bulk order processing to optimize your workflow. By automating AWB number generation, it eliminates the need for manual data entry for each order, thus enhancing efficiency. Manage returns and exchanges effortlessly with advanced return request management features. Stay informed with email notifications triggered by different shipping events, and keep an eye on your shipments with real-time order tracking. Newly integrated services such as InTargos, Shiprocket, Shree Maruti, Borzo, and India Post further enhance your shipping choices. Start shipping immediately with this user-friendly solution that takes the hassle out of logistics management.
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Order tracking
Email notifications
Print labels
Generate awb
Bulk processing
Manage returns

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
  • $49-$680 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
6 Reviews

AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.
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Personalized recommendations
Ai insights
Human-like chat
Dynamic product page
Ai-powered faq
Analytics hub
(3.7/5)
336 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
  • $19.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
18 Reviews

Boost sales and engagement with personalized WhatsApp notifications via Updatrr. Show more

Updatrr WhatsApp Notifications is a powerful Shopify app designed to enhance customer engagement through personalized WhatsApp communications. It enables merchants to recover lost sales with automated abandoned cart alerts and keeps customers informed every step of the way with real-time order updates. By confirming cash-on-delivery (COD) orders, it helps merchants reduce return-to-origin (RTO) rates significantly. Key features include automation for abandoned cart reminders, order and fulfillment notifications, marketing campaign broadcasts, and custom chatbots for seamless interaction. Updatrr also allows businesses to conduct sales directly on WhatsApp using its catalog feature, adding convenience and boosting sales potential. This app stands out as an essential tool for businesses aiming to simplify communication and increase conversions, making it the ultimate solution for enhancing customer experiences on WhatsApp.
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Seamless integration
Marketing campaigns
Order updates
Abandoned cart alerts
Whatsapp catalog
Cod confirmations
  • Free Plan Available
9.1
3 Reviews

Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.
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Use in shopify
Effortless communication
Embed popular messenger
Receive notifications
Review message history
  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
20 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
99 Reviews

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
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Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play

AI-powered chatbot for 24/7 store support and product recommendations.

  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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