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Showing 120 to 140 of 1353 Apps
  • $9-$49 / Month
  • 7 Days Free Trial
9.1
10 Reviews

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.
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Conversion optimization
Post-purchase surveys
Marketing attribution
Net promoter score
Full-scale analytics
Unlimited active surveys
  • $13-$58 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
4 Reviews

Boost D2C growth with WhatsApp automation and AI chatbots. Show more

The Botmode app is designed to boost the growth of direct-to-consumer (D2C) brands by leveraging the power of WhatsApp automation. This innovative tool enhances communication, providing a seamless customer experience by automating tasks such as order updates, shipping notifications, and promotional messages. With its AI-powered chatbots, The Botmode offers 24/7 customer support, helping businesses recover abandoned carts and increase conversion rates. The app integrates effortlessly with platforms like Shopify, reducing return-to-origin (RTO) and customer acquisition costs (CAC) while delivering personalized experiences. By streamlining processes and engaging customers in real-time, The Botmode helps brands improve efficiency and drive sales growth.
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Shipping notifications
Ai chatbots
Platform integration
24/7 support
Cart recovery
Whatsapp automation
  • $5 / Month
  • Free Plan Available
9.1
59 Reviews

Recover abandoned carts using WhatsApp, boosting sales with automated messages.

  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
14 Reviews

Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.
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Order notifications
Shipment tracking
Cart recovery
View analytics
Shared team inbox
Broadcast messages
  • $1500-$540 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
19 Reviews

Boost your conversion rate tenfold. Beat traditional chatbots. Show more

iAdvize: AI Chatbot is a powerful tool designed to enhance the eCommerce sales process by offering personalized and proactive customer engagement. This AI shopping assistant seamlessly integrates with your Shopify store, providing 24/7 support to assist customers with product recommendations, complex queries, and purchase decisions. By addressing customer needs in real-time, it combats cart abandonment and improves overall conversion rates. The chatbot intelligently adapts to your brand's voice, ensuring consistent and on-brand communication. With features like automatic product recommendations based on inventory and enhanced online search capabilities, iAdvize optimizes the shopping experience for every visitor. Seamlessly deflecting low-value customer service interactions, this AI-driven solution allows businesses to focus on more critical tasks while enhancing customer satisfaction.
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Ai chatbot
Real-time sync
Product suggestions
24/7 availability
Automated answers
Agent support
  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
5 Reviews

Automate customer support with AI-powered chatbot and unified communication.

  • $17-$27 / Month
  • 7 Days Free Trial
8.7
68 Reviews

Accept quote requests from customers and send custom proposals Show more

Quotify is the ultimate solution for enhancing your online shopping experience by facilitating seamless custom quote requests for any product. Designed to align with your unique business model, Quotify allows customers to easily request quotes, streamlining your sales process with a customizable flow. The app efficiently gathers essential customer information and enables you to send personalized proposals, helping you close deals faster. With the integration of Google Analytics, Quotify provides valuable insights for optimizing your quote funnel, while Zapier integration ensures streamlined automation. The app supports unlimited quote requests, ensuring you never miss a chance to secure a sale. Furthermore, Quotify is easily translatable into your preferred languages and effortlessly converts accepted proposals into orders, upgrading your e-commerce quote strategy with efficiency and ease.
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Multi-language support
Zapier integration
Custom quote requests
Automatic order conversion
Tailored quote flow
Personalized proposals
  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
258 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
13 Reviews

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
21 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
17 Reviews

Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
  • $24-$69 / Month
  • 14 Days Free Trial
7.3
45 Reviews

Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.
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Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration
  • $1124-$479 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
74 Reviews

Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
  • Free Plan Available
9.1
2 Reviews

"Streamline support with customizable, mobile-friendly FAQ management." Show more

BS FAQs is a cutting-edge FAQ management app designed to enhance customer support by providing instant answers. This tool allows businesses to customize FAQ designs effortlessly, ensuring they align perfectly with their brand identity. Its seamless integration means FAQs can be displayed anywhere, all while maintaining a responsive design that guarantees an optimal mobile-friendly experience. Users will appreciate the intuitive side navigation and grouping features, which make finding information straightforward and efficient. With flexible font customization and a hassle-free, no-code setup, BS FAQs empowers businesses to quickly streamline support and elevate customer engagement. Get started in minutes and see the difference in your customer interaction and satisfaction metrics.
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Customizable design
Intuitive navigation
No-code setup
Mobile-friendly interface
Simple integration

AI chatbot for multilingual support with instant, accurate responses.

  • $19.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
22 Reviews

Boost sales and engagement with personalized WhatsApp notifications via Updatrr. Show more

Updatrr WhatsApp Notifications is a powerful Shopify app designed to enhance customer engagement through personalized WhatsApp communications. It enables merchants to recover lost sales with automated abandoned cart alerts and keeps customers informed every step of the way with real-time order updates. By confirming cash-on-delivery (COD) orders, it helps merchants reduce return-to-origin (RTO) rates significantly. Key features include automation for abandoned cart reminders, order and fulfillment notifications, marketing campaign broadcasts, and custom chatbots for seamless interaction. Updatrr also allows businesses to conduct sales directly on WhatsApp using its catalog feature, adding convenience and boosting sales potential. This app stands out as an essential tool for businesses aiming to simplify communication and increase conversions, making it the ultimate solution for enhancing customer experiences on WhatsApp.
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Seamless integration
Marketing campaigns
Order updates
Abandoned cart alerts
Whatsapp catalog
Cod confirmations
  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights
  • $29.99-$129.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
1 Reviews

GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.
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Multilingual capability
Tailored ai support
Smart product suggestions
Order tracking links
Custom chat appearance
  • $4.99-$19.99 / Month
  • 7 Days Free Trial
7.3
8 Reviews

WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.
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Recover abandoned carts
Pre-made templates
Send targeted campaigns
Real-time chat support
Clickable chat button
Custom customer groups
  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
12 Reviews

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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