Shopify support apps 2025

WA Chat & Abandoned Cart

$69-$349 / Month

(3.6/5)

112 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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Dialog ‑ AI Sales Assistant

$249-$799 / Month

9.1

21 Reviews

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Personalizing interactions, elevating conversions and data. Show more

Dialog - AI Sales Assistant revolutionizes your e-commerce platform by turning it into an interactive and personalized sales environment. Unlike typical chatbots, this sophisticated AI sales assistant enhances customer engagement with tailored interactions, resulting in higher conversion rates. It excels in driving add-to-cart actions, and facilitates cross-selling and bundling opportunities, which can increase your average order value. With seamless integration of conversion data into your CRM, Dialog AI provides valuable insights for personalized marketing follow-ups, fostering stronger customer relationships. The app also qualifies visitors by guiding them to the most suitable products, increasing the chances of conversion. By providing instant answers on product pages, it ensures customers have all the information they need to make a purchase. Additionally, it recommends product bundles to effectively promote cross-selling and upselling strategies.

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Crm integration

Boosts conversion rates

Personalized interactions

Increases add-to-cart

Cross-selling bundles

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BestChat: AI Chatbot+Live Chat

$10-$60 / Month

9.1

144 Reviews

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Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.

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Real-time live chat

Browsing history tracking

Multiple store identification

Chatbot functionality

Pre-set q&a

Multiple language support

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Lua Store Chat AI Agent

$25-$250 / Month

9.1

2 Reviews

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Boost Shopify sales with AI chats on Messenger, Instagram, WhatsApp.

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Chizy ‑ AI Chatbot & AI Agents

9.1

6 Reviews

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24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

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Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

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Trusted Help Center & FAQ

$4.99-$35.88 / Month

9.1

76 Reviews

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Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.

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Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

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Formful – Contact Form Builder

$4.99-$9.99 / Month

7.3

85 Reviews

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AI multillanguage form builder with captcha and upload fields Show more

Formful – Contact Form Builder is a versatile app designed to enhance your e-commerce capabilities by offering a streamlined, no-code form-building experience. With its intuitive drag-and-drop builder, you can effortlessly create a variety of custom forms such as warranty claims, product registrations, extended contact forms, and customer registrations, all without the need for programming knowledge. The app is equipped with AI tools that suggest optimal form fields, further easing the creation process. Formful supports Online Store 2.0 themes, ensuring that your forms maintain a native appearance and integrate seamlessly with your store's aesthetic. Additionally, it features a multilanguage option, enabling you to translate forms and emails to match the languages supported by your shop, thus enhancing communication with a diverse customer base. Automation tools allow you to connect forms with Shopify customers and third-party apps, while the upload field feature lets users attach files or images effortlessly. Whether you are collecting valuable customer data or streamlining business communication, Formful is the ideal solution for optimizing your e-commerce workflow.

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Captcha integration

Data collection

Multilanguage support

Drag and drop

Customer management

Store integration

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Chatwill:AI Chatbot &Live Chat

8.5

4 Reviews

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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

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Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

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Whatify WhatsApp AI Automation

$2.99-$9.99 / Month

7.9

8 Reviews

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Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.

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Order status updates

Automated order notifications

Customer response tracking

Real-time business integration

Personalized message templates

Delivery confirmations

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WhatHub – Order Automation

$4.98-$14.98 / Month

9.1

2 Reviews

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Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.

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Whatsapp integration

Abandoned cart reminders

Message personalization

Fulfillment alerts

Automate order notifications

Order tracking tags

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Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.1

26 Reviews

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"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.

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User-friendly interface

Easy setup

Real-time engagement

Mobile-responsive

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Primy ‑ AI Custom Form Builder

$7.99-$14.99 / Month

9.1

14 Reviews

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Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.

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Mailchimp integration

Autoresponder emails

Shopify integration

File uploads

Spam protection

Ai forms

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Ests Product Purchased Badge

$1.99-$6.99 / Month

9.1

4 Reviews

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This app displays order history and badge on the store. Show more

Ests Product Purchased Badge is an innovative app designed to enhance the shopping experience for both online store owners and their customers. By integrating directly into your store's product and collection pages, the app provides personalized insights by displaying a purchase history badge when customers are logged in. This feature allows customers to easily view past purchases, including order details and dates, fostering a sense of familiarity and trust. Store owners can leverage this information to encourage cross-selling and upselling by reminding customers of their previous purchases. The app not only streamlines the shopping experience but also strengthens customer engagement by offering tailored recommendations based on purchase history. With Ests Product Purchased Badge, businesses can drive customer loyalty and boost sales through personalized interaction.

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Customer insights

Order history display

Purchase badges

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Humind: AI Sales Copilot

$49-$680 / Month

9.1

6 Reviews

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AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.

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Personalized recommendations

Ai insights

Human-like chat

Dynamic product page

Ai-powered faq

Analytics hub

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Ringly.io ‑ AI Phone Support

$1099-$349 / Month

9.1

1 Reviews

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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.

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Real-time analytics

Order lookup

No-code setup

Multilingual capabilities

24/7 availability

Natural language processing

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Konvo: AI Support & Marketing

$155-$249 / Month

9.1

11 Reviews

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Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

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Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

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Whats K: Whatsapp Button + AI

$5.99 / Month

9.1

5 Reviews

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Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.

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Seamless integration

Easy installation

Customizable button

Responsive widget

Multiple chat channels

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Swiss Post Label Printer

$5-$20 / Month

9.1

27 Reviews

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Create shipping labels for your Swiss Post parcels & letters Show more

Swiss Post Label Printer is a seamless solution for Shopify store owners looking to streamline their shipping process with Swiss Post. By integrating directly into your Shopify admin, this app eliminates the need for tedious copy-pasting of addresses or tracking numbers. Installation is straightforward: simply enter your Swiss Post credentials and map your custom shipping methods to the services offered by Swiss Post. Once set up, you can generate shipping labels directly from your order overview, with tracking information automatically stored and communicated to customers. This app accommodates both letters and parcels, and you can print labels using an A4 or label printer. Experience significant time savings and enhanced efficiency in managing your shipping tasks with Swiss Post Label Printer.

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Print shipping labels

Generate order labels

Store tracking information

Map shipping methods

Save shipping time

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

9.1

5 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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Shopbot: AI Business Phone

$19-$199 / Month

9.1

3 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Shopify support apps

Related Categories

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Based on reviews

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Showing 120 to 140 of 1281 Apps

WA Chat & Abandoned Cart

Dialog ‑ AI Sales Assistant

BestChat: AI Chatbot+Live Chat

Lua Store Chat AI Agent

Chizy ‑ AI Chatbot & AI Agents

Trusted Help Center & FAQ

Formful – Contact Form Builder

Chatwill:AI Chatbot &Live Chat

Whatify WhatsApp AI Automation

WhatHub – Order Automation

Live Chat & AI ChatGPT : Orka

Primy ‑ AI Custom Form Builder

Ests Product Purchased Badge

Humind: AI Sales Copilot

Ringly.io ‑ AI Phone Support

Konvo: AI Support & Marketing

Whats K: Whatsapp Button + AI

Swiss Post Label Printer

K‑Chat AI Chatbot for Fashion

Shopbot: AI Business Phone

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?