Shopify support apps 2025

WA Chat & Abandoned Cart

$69-$349 / Month

(3.6/5)

112 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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Chizy ‑ AI Chatbot & AI Agents

9.1

6 Reviews

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24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

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Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

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Route Protection and Tracking

(3.7/5)

336 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Wappify ‑ WhatsApp Marketing

$4.99-$19.99 / Month

(4/5)

9 Reviews

Claim Offer

WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.

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Recover abandoned carts

Pre-made templates

Send targeted campaigns

Real-time chat support

Clickable chat button

Custom customer groups

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Claimify ‑ Support & Claims

$19 / Month

9.1

2 Reviews

Claim Offer

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.

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Effortless claims management

Customer claims submission

Unified claims dashboard

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Parcelmind Shipping Suite

$24 / Month

9.1

6 Reviews

Claim Offer

Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

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Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

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Whatify WhatsApp AI Automation

$2.99-$9.99 / Month

7.1

11 Reviews

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Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.

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Order status updates

Automated order notifications

Customer response tracking

Real-time business integration

Personalized message templates

Delivery confirmations

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

9.1

2 Reviews

Claim Offer

Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Jotform AI Chatbot & Live Chat

$39-$129 / Month

6.7

25 Reviews

Claim Offer

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.

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Shopify integration

Personalized assistance

Ai-powered chatbots

Custom workflows

Omnichannel support

Instant responses

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j4jarvis‑‑AI Chat & AI Chatbot

$14.99-$39.99 / Month

9.1

6 Reviews

Claim Offer

"AI chatbot enhances store sales with 24/7 support and personalization."

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MyShop ‑ Chat Link WP Button

7

42 Reviews

Claim Offer

An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.

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Mobile compatible

Whatsapp button

Phone button

Email button

Desktop compatible

Custom notification

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KILATECH WhatsApp Button

$0.49 / Month

9.1

3 Reviews

Claim Offer

KILATECH WhatsApp Button is a versatile tool designed to enhance user engagement on your online store by integrating a floating WhatsApp button with customizable positioning options. This app enables direct communication, offering an inline chatbox that allows users to start conversations seamlessly. It includes a smart notification popup, leveraging built-in intelligence to draw user attention effectively. To provide valuable insights into these interactions, the app supports both Google Analytics and Meta Pixel tracking. Designed with a global audience in mind, it offers multi-language support, ensuring accessibility and convenience for diverse users. The app allows you to fully customize the avatar, WhatsApp icon, and color scheme, ensuring effortless integration with your store's design. Whether you're looking to improve customer interaction or gather insightful data, KILATECH WhatsApp Button is a comprehensive solution that aligns with your aesthetic and functional needs.

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Customizable design

Multi-language support

Google analytics integration

Floating whatsapp button

Inline chatbox

Intelligent popup notification

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Yagi Order Cancellable

$7 / Month

9.1

38 Reviews

Claim Offer

Let customers cancel order or reorder easily Show more

The Yagi Order Cancellable app revolutionizes the way customers manage their orders by providing them the convenience to cancel or reorder with just one click. Without the hassle of contacting customer support, users can easily handle cancellations directly from the order status page, their account, or through the order confirmation email. This seamless process not only enhances customer satisfaction but also significantly reduces the workload on customer service teams and minimizes chargeback instances due to unfulfilled orders. Merchants can set a specific cancellation time limit, ensuring flexibility while maintaining order processing efficiency. Moreover, the app offers customization options like using a "cannot-cancel" tag for products or orders that shouldn't be eligible for cancellation. With its integration capability on thank you or order status pages, Yagi Order Cancellable offers a user-friendly experience tailored for both e-commerce businesses and their customers.

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Order status integration

Cancel order easily

Reorder products quickly

Set cancellation limit

Tag for non-cancellable

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Kandid: ChatGPT For E‑commerce

$99-$350 / Month

9.1

6 Reviews

Claim Offer

AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

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iAdvize: AI Shopping Assistant

$1500-$540 / Month

9.1

19 Reviews

Claim Offer

Boost your conversion rate tenfold. Beat traditional chatbots. Show more

iAdvize: AI Chatbot is a powerful tool designed to enhance the eCommerce sales process by offering personalized and proactive customer engagement. This AI shopping assistant seamlessly integrates with your Shopify store, providing 24/7 support to assist customers with product recommendations, complex queries, and purchase decisions. By addressing customer needs in real-time, it combats cart abandonment and improves overall conversion rates. The chatbot intelligently adapts to your brand's voice, ensuring consistent and on-brand communication. With features like automatic product recommendations based on inventory and enhanced online search capabilities, iAdvize optimizes the shopping experience for every visitor. Seamlessly deflecting low-value customer service interactions, this AI-driven solution allows businesses to focus on more critical tasks while enhancing customer satisfaction.

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Ai chatbot

Real-time sync

Product suggestions

24/7 availability

Automated answers

Agent support

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Dialog ‑ AI Sales Assistant

$249-$799 / Month

9.1

22 Reviews

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Personalizing interactions, elevating conversions and data. Show more

Dialog - AI Sales Assistant revolutionizes your e-commerce platform by turning it into an interactive and personalized sales environment. Unlike typical chatbots, this sophisticated AI sales assistant enhances customer engagement with tailored interactions, resulting in higher conversion rates. It excels in driving add-to-cart actions, and facilitates cross-selling and bundling opportunities, which can increase your average order value. With seamless integration of conversion data into your CRM, Dialog AI provides valuable insights for personalized marketing follow-ups, fostering stronger customer relationships. The app also qualifies visitors by guiding them to the most suitable products, increasing the chances of conversion. By providing instant answers on product pages, it ensures customers have all the information they need to make a purchase. Additionally, it recommends product bundles to effectively promote cross-selling and upselling strategies.

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Crm integration

Boosts conversion rates

Personalized interactions

Increases add-to-cart

Cross-selling bundles

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Octocom AI CX & CS suite

$200 / Month

8.5

6 Reviews

Claim Offer

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

Install App

Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

7.9

390 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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RT: Zalo Live Chat

9.1

3 Reviews

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Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.

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Use in shopify

Effortless communication

Embed popular messenger

Receive notifications

Review message history

Install App

Angle – AI Shopping Assistant

$99-$499 / Month

9.1

8 Reviews

Claim Offer

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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Shopify support apps

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Showing 120 to 140 of 1293 Apps

WA Chat & Abandoned Cart

Chizy ‑ AI Chatbot & AI Agents

Route Protection and Tracking

Wappify ‑ WhatsApp Marketing

Claimify ‑ Support & Claims

Parcelmind Shipping Suite

Whatify WhatsApp AI Automation

HeloRobo : WhatsApp & LiveChat

Jotform AI Chatbot & Live Chat

j4jarvis‑‑AI Chat & AI Chatbot

MyShop ‑ Chat Link WP Button

KILATECH WhatsApp Button

Yagi Order Cancellable

Kandid: ChatGPT For E‑commerce

iAdvize: AI Shopping Assistant

Dialog ‑ AI Sales Assistant

Octocom AI CX & CS suite

Willdesk: Live Chat&AI Chatbot

RT: Zalo Live Chat

Angle – AI Shopping Assistant

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?