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Showing 120 to 140 of 1466 Apps
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
4 Reviews

Streamline order management with automated WhatsApp messages for Shopify integration.

"Turn emails into tickets, streamline support, and speed up resolutions."

  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
25 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
5 Reviews

Automate customer support with AI-powered chatbot and unified communication.

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.7
1,242 Reviews

Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
  • $24 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews

Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.
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Returns management
Branded tracking page
Cod optimization
Automated courier allocation
Insights and reports

E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.
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Automate return processing
Seamless exchanges available
Return status notifications
Discounts for purchases
  • Free Plan Available
(1/5)
1 Reviews

Instant WhatsApp support for improved customer engagement and sales.

  • $89-$149 / Month
  • Free Plan Available
9.1
66 Reviews

"Boost Shopify sales with AI marketing, chat automation, and analytics."

  • $99-$350 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
5 Reviews

"HelioAI: Automate customer interactions, capture leads, and gain insights." Show more

Helio AI is a powerful tool designed to transform how merchants interact with their customers, offering features to automate and enhance engagement. This app streamlines customer support by providing real-time insights into live chats, allowing businesses to monitor and manage interactions efficiently. The Lead Capture feature utilizes AI to gather crucial contact information, such as phone numbers and emails, optimizing the process of building and nurturing customer relationships. With Chat Insights, merchants gain valuable analytics, including query breakdowns, popular products, top discussion topics, and actionable business suggestions to drive growth. Helio AI also facilitates seamless query resolution, offering a dedicated tab for manual handling of customer queries when necessary. Additionally, the app enhances the shopping experience by recommending products during chats and upselling on the cart page. Operating 24/7, Helio AI ensures businesses are always connected, responsive, and ready to meet customer needs.
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Product recommendations
Lead capture
Query resolution
24/7 availability
Automated support
Chat insights
  • $19-$99 / Month
  • 30 Days Free Trial
9.1
2 Reviews

24/7 intelligent AI chat support, customized with your business documents.

  • $9-$29 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews

AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.
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Push notifications
Customizable widgets
Order tracking
Smart recommendations
24/7 assistance
Ai-powered chat
  • $10-$200 / Month
  • Free Plan Available
9.1
38 Reviews

LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.
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Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support
  • $25-$199 / Month
  • 7 Days Free Trial
9.1
3 Reviews

Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
  • $8.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
105 Reviews

Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.
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Conditional logic
Multi-step forms
Google sheets integration
Shopify integration
Export submissions
Submission management
  • $15 / Month
  • Free Plan Available
9.1
30 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
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Easy-setup templates
1-click survey tool
Link/qr code surveys
Analytics for optimization
Shopify checkout extensibility
Custom coupons & points
  • $8.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
1 Reviews

PayPal tracking, Auto sync tracking info to PayPal Accounts Show more

PalSync PayPal Tracking Sync is a powerful tool designed for e-commerce merchants to effortlessly manage their transaction tracking. With the ability to add tracking numbers to PayPal and Stripe in just five seconds with a single click, PalSync significantly reduces the administrative burden while enhancing order verification. This efficiency helps merchants mitigate the risks of payment fraud, disputes, and chargebacks, ensuring smoother transactions and quicker fund releases. By providing real-time tracking information, the app ensures customers receive timely updates, increasing their satisfaction and reducing anxiety over their orders. Additionally, PalSync allows users to seamlessly update tracking information for transactions up to 365 days old, ensuring comprehensive record-keeping. The app also features courier mapping capabilities, effectively synchronizing courier data from Shopify to PayPal. With PalSync, managing e-commerce transactions becomes less time-consuming and more secure, boosting customer trust and merchant confidence.
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Performance tracking
Courier mapping
Real-time tracking
Auto sync tracking
Order verification
Old orders processing
  • $15-$700 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
14 Reviews

Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.
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Multi-language support
Automated email updates
Custom return policies
Comprehensive reports
Self-serve return portal
Returns management dashboard
  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $7 / Month
  • 14 Days Free Trial
9.1
39 Reviews

Let customers cancel order or reorder easily Show more

The Yagi Order Cancellable app revolutionizes the way customers manage their orders by providing them the convenience to cancel or reorder with just one click. Without the hassle of contacting customer support, users can easily handle cancellations directly from the order status page, their account, or through the order confirmation email. This seamless process not only enhances customer satisfaction but also significantly reduces the workload on customer service teams and minimizes chargeback instances due to unfulfilled orders. Merchants can set a specific cancellation time limit, ensuring flexibility while maintaining order processing efficiency. Moreover, the app offers customization options like using a "cannot-cancel" tag for products or orders that shouldn't be eligible for cancellation. With its integration capability on thank you or order status pages, Yagi Order Cancellable offers a user-friendly experience tailored for both e-commerce businesses and their customers.
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Order status integration
Cancel order easily
Reorder products quickly
Set cancellation limit
Tag for non-cancellable

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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