Shopify support apps 2025

lookfor AI Chatbot & Live Chat

$39-$599 / Month

9.1

24 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.

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Product recommendations

Conversational shopping assistant

Neural search algorithms

Enhanced analytics

Direct checkout

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FormCRM: AI Form Builder & CRM

$4.99 / Month

9.1

5 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Theme integration

Email notifications

File uploads

Drag-and-drop

Smtp configuration

Ai form creation

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

(4.7/5)

97 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

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Insureful: Shipping Protection

$8.99-$29.99 / Month

9.1

16 Reviews

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Setup shipping protection based on percentage and fixed plans Show more

Insureful: Shipping Protection is a versatile app designed for merchants who wish to offer insurance protection for the products or services they sell. With Insureful, merchants can cover consumer-insured items that are either stolen or damaged, enhancing customer trust and satisfaction. The app allows for the creation of custom insurance plans tailored to business needs, using either a fixed amount or a percentage based on the minimum and maximum cart subtotal. Once a claim is generated by the customer, both they and the merchant receive email notifications, ensuring smooth communication. Merchants can manage claim data efficiently by reviewing images and descriptions submitted by customers, and can opt to fulfill claims through reorders or full refunds. By automatically adding insurance to the cart for eligible purchases, Insureful not only protects goods but also creates an opportunity for additional revenue, providing peace of mind and financial benefit to both consumers and merchants.

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Email notifications

Claim management

Custom insurance plans

Automatic insurance addition

Fulfill claims options

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Zotabox Contact Form Builder

$12.99-$79.99 / Month

6.9

843 Reviews

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Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.

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User-friendly layout

Multiple forms

Automated responses

Flexible display settings

Unlimited submissions

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ILS: Indian Logistics Services

$9.99-$19.99 / Month

9.1

100 Reviews

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Ship, track & manage returns. All in one order mgmt solution Show more

Indian Logistics Services is a comprehensive app designed to streamline your shipping operations across 10 leading logistics providers in India. The app offers seamless package uploading, with the ability to print packing slips and order invoices using GST-enabled templates, and supports bulk order processing to optimize your workflow. By automating AWB number generation, it eliminates the need for manual data entry for each order, thus enhancing efficiency. Manage returns and exchanges effortlessly with advanced return request management features. Stay informed with email notifications triggered by different shipping events, and keep an eye on your shipments with real-time order tracking. Newly integrated services such as InTargos, Shiprocket, Shree Maruti, Borzo, and India Post further enhance your shipping choices. Start shipping immediately with this user-friendly solution that takes the hassle out of logistics management.

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Order tracking

Email notifications

Print labels

Generate awb

Bulk processing

Manage returns

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POWR: Customer Survey | Poll

$9.99-$17.49 / Month

6.7

110 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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TEQIE Whatsapp Button

9.1

24 Reviews

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Customizable WhatsApp Chat Button Show more

TEQIE WhatsApp Button is an intuitive app designed to enhance customer communication by adding a direct WhatsApp chat button to your online shop. This feature allows customers to easily reach out with questions or requests for assistance, ensuring seamless interaction and prompt responses. The app offers extensive customization options, enabling you to adjust the button's size and position to align perfectly with your shop’s design and aesthetic. Additionally, you have the flexibility to display a pre-written message or maintain a minimalist approach, tailored to your communication strategy. The TEQIE WhatsApp Button ensures a responsive design compatible with both mobile and desktop devices, maintaining accessibility across platforms. Its integration promises an improved customer service experience, fostering better engagement and satisfaction.

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Responsive design

Whatsapp integration

Highly customizable

Adjustable size

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iTrack ‑ Order Tracking

$4.99-$9.99 / Month

7.3

22 Reviews

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Custom order tracker and order lookup as you wish Show more

iTrack - Order Tracking is an essential tool for dropshippers aiming to enhance customer satisfaction and reduce post-sale inquiries. This app allows businesses to generate and fully customize tracking pages in line with their brand image, offering over 17 available order tracking options. By enabling users to select the shipping times they prefer to display, it helps mitigate concerns around delivery delays, making it ideal for dropshipping where delivery times can often be unpredictable. iTrack offers a seamless user experience with features such as a configurable automated delivery tracking system, a parcel panel control, and order lookup options, ensuring shipment tracking is both efficient and user-friendly. Notably, the app also allows for the creation of optimized shipment tracking and order status pages, further enhancing the customer experience. This tool is designed to save time, reduce the volume of customer support inquiries, and address delivery-related questions effectively.

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Automated tracking

Fully customizable

Order lookup

Custom tracking page

Tracking control

Add delay period

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Asklo AI Assistant | FAQs, Q&A

$79-$349 / Month

9.1

14 Reviews

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AI that answers product FAQs, questions, Q&A on product pages Show more

Asklo AI is an innovative app designed to enhance customer support and engagement by integrating a smart AI assistant on product pages. This tool dynamically answers product-related FAQs, addressing queries about specifics, shipping, and store policies almost instantly, thereby resolving customer doubts efficiently. By automating responses, Asklo AI helps businesses reduce reliance on support calls and tickets, ultimately boosting conversions and improving checkout speed. The app is customizable, allowing businesses to tailor responses to match their brand's style and tone. It also caters to a diverse audience by offering multi-language support, ensuring seamless communication across different languages. With Asklo AI, businesses can streamline support operations and provide a conversational, human-like AI interaction that engages more customers and enhances their shopping experience.

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Customizable responses

Conversational ai

Ai generated faqs

Multi language ai

Streamline support

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Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

6.7

263 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Mega Better Price

$9.99-$29.99 / Month

(4.2/5)

12 Reviews

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Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

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Customizable appearance

Email notifications

Better price form

Popup trigger options

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CAREBOX Package Protection

9.1

4 Reviews

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Secure packages against loss, damage, or theft with CAREBOX Protection. Show more

CAREBOX Package Protection offers a robust solution for safeguarding your packages against loss, damage, or theft. The app provides a seamless experience, ensuring quick refunds either from CAREBOX or the seller, creating a safety net for buyers. As a result, it builds consumer trust and supports business growth by encouraging repeat purchases and enhancing brand reputation. Unlike traditional insurance, CAREBOX is designed to be a straightforward and efficient service, simplifying the customer support workload by resolving shipping complaints and issues swiftly. This package protection solution not only elevates customer satisfaction and conversion but also strengthens local consumer loyalty and brand influence, ultimately delivering a dependable shopping experience.

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Package protection

Trust building

Quick refunds

Flexible solutions

Reduced complaints

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Synctrack Order Tracking

$9.99-$99.99 / Month

7.8

213 Reviews

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All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.

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Real-time order tracking

Estimated delivery dates

Customizable tracking page

Branded order tracking

Email & sms updates

Automate courier matching

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Herodesk

$15.95 / Month

9.1

3 Reviews

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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

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Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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CreditsYard — Store Credit

$29-$149 / Month

8.2

27 Reviews

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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.

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Issue store credit

Digital wallet

Process refunds

Handle exchanges

Provide cashback

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BetterDocs FAQ Knowledge Base

$9.99 / Month

9.1

26 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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Nerdy Form Builder

$4.99-$6.99 / Month

9.1

18 Reviews

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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.

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Conditional logic

Customizable forms

Email notifications

File uploads

Multistep forms

Pop-up forms

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CP24 Form Builder, File Upload

$4.99-$14.99 / Month

9.1

24 Reviews

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Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.

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Responsive design

Drag-and-drop builder

Captcha support

Admin notifications

Klaviyo integration

File attachments

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Ctx: WhatsApp Chat + Marketing

$8.99-$24.99 / Month

9.1

751 Reviews

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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

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Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

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Shopify support apps

Related Categories

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Showing 120 to 140 of 960 Apps

lookfor AI Chatbot & Live Chat

FormCRM: AI Form Builder & CRM

LunaChat Conversion AI ChatBot

Insureful: Shipping Protection

Zotabox Contact Form Builder

ILS: Indian Logistics Services

POWR: Customer Survey | Poll

TEQIE Whatsapp Button

iTrack ‑ Order Tracking

Asklo AI Assistant | FAQs, Q&A

Reamaze Live Chat Helpdesk CRM

Mega Better Price

CAREBOX Package Protection

Synctrack Order Tracking

Herodesk

CreditsYard — Store Credit

BetterDocs FAQ Knowledge Base

Nerdy Form Builder

CP24 Form Builder, File Upload

Ctx: WhatsApp Chat + Marketing

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?