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Showing 120 to 140 of 1472 Apps
  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.3
1,242 Reviews

Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
  • $9.95 / Month
  • 14 Days Free Trial
6.7
23 Reviews

Bulk order fulfillment & tracking link generation effortlessly Show more

Easy Fulfillment: Bulk Fulfill is a versatile app designed to streamline the order fulfillment process for businesses. Whether you prefer fulfilling orders individually or in bulk, our user-friendly interface accommodates your needs. With the ability to fulfill orders using CSV/XLS files, the app simplifies the process by automatically generating tracking links for each order, even supporting custom carriers based on tracking numbers. Businesses with lists of tracking codes in Excel can easily import and manage mass order fulfillments, saving time and effort. The app also offers advanced features like splitting orders into different parcels and customizing the contents of each shipment. Flexible enough to handle CSV or XLSX files of any structure, Easy Fulfillment ensures a seamless and efficient order management experience. Elevate your fulfillment process and grow your business with the robust capabilities of Easy Fulfillment.
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Split orders
Manual order fulfillment
Bulk fulfill from csv
Automated tracking link
Custom carriers support
Any file structure
  • $2.99-$9.99 / Month
  • Free Plan Available
(4.2/5)
26 Reviews

Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.
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Order status updates
Automated order notifications
Customer response tracking
Real-time business integration
Personalized message templates
Delivery confirmations
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
214 Reviews

Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs
  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
15 Reviews

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
  • $97-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
7 Reviews

Transform browsers to buyers with AI-driven Shopify shopping assistance.

  • $9 / Month
  • Free Plan Available
9.1
5 Reviews

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.
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Customizable style
Multi-device support
Easy contact option
Multiple agents display
  • $120 / Month
  • Free Plan Available
8.5
28 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
  • $3-$49 / Month
  • 21 Days Free Trial
9.1
114 Reviews

High performance product reviews, questions, search, and media Show more

Rapid Reviews is an innovative app designed to enhance the performance of your product reviews and boost your business's online presence. With a focus on maintaining an ultralight page speed profile, it ensures that integrating reviews, questions, and star ratings won't slow down your website. This optimization is crucial as it directly affects SEO rankings, ad spend costs, and overall page score. The app comes equipped with deep search and filtering capabilities, allowing users to easily navigate through reviews using custom attributes. Additionally, Rapid Reviews supports photo and video reviews, auto-verification, and even offers Chat GPT-powered review generation. By incorporating AMP email technology, users can now customize review requests and enable customers to leave feedback directly from their Gmail and Yahoo inboxes, making it a versatile tool for businesses aiming to improve customer engagement.
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Photo & video reviews
High-performance reviews
Questions and answers
Ultra-fast rendering
Deep search
Customizable review requests
  • $1.99-$4.18 / Month
  • Free Plan Available
(3.4/5)
5 Reviews

Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews

"Capture emails and notify customers when products are back in stock."

  • $9.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
84 Reviews

Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.
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Mobile responsive
Customizable appearance
Variant descriptions
Tabs/accordions
Universal theme compatibility
  • $29-$149 / Month
  • 7 Days Free Trial
(4/5)
22 Reviews

Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
25 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
  • $4.99-$19.99 / Month
  • 7 Days Free Trial
9.1
9 Reviews

WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.
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Recover abandoned carts
Pre-made templates
Send targeted campaigns
Real-time chat support
Clickable chat button
Custom customer groups
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews

Whatsapp Chat Button + Whatsapp Cart Recovery & Order Updates Show more

Ezy: WhatsApp Chat + Marketing is a powerful tool designed to enhance your online store's customer engagement through seamless WhatsApp automation. By targeting abandoned carts with personalized reminders, the app helps bring potential purchasers back to complete their orders, thereby boosting sales conversions. Real-time notifications ensure that your customers receive instant updates on their orders, such as confirmations and status changes, fostering trust and improving their shopping experience. The app allows for the creation of custom message templates, providing a tailored communication approach for every customer interaction. Additionally, Ezy offers a user-friendly WhatsApp chat button for direct customer communication and manual message options for addressing abandoned carts. Overall, Ezy optimizes customer outreach and engagement, making it an essential tool for any online store looking to enhance its marketing strategies.
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Order updates
Whatsapp chat button
Cart recovery automation
  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $5-$100 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
3 Reviews

Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.
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Multi-language support
Customization options
Dashboard access
Product showcasing
Auto query response
Order searching
  • $19-$79 / Month
  • 15 Days Free Trial
9.1
68 Reviews

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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