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Showing 120 to 140 of 1829 Apps
Shipping Protection by Corso

Shipping Protection by Corso

  • Free Plan Available
7.5
36 Reviews
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Shipping protection and sustainability, perfected for brands Show more

Shipping Protection by Corso provides a premium post-purchase experience through its concierge shipping protection service. Designed to reflect the care you would provide your customers, Corso offers full access to each claim and customer interaction, ensuring transparency and peace of mind. By utilizing Corso's service, you not only enhance customer satisfaction but also generate additional revenue with every resolved shipping issue. The app respects your brand and data, featuring a minimally branded widget and no unsolicited outreach emails, ensuring it integrates seamlessly into your site. With a focus on fast response times and maintaining high customer satisfaction scores, Corso effectively turns shipping issues into opportunities for building loyalty. The app supports checkout extensibility, ensuring a smooth experience and optimizing order conversion. With no contractual obligations and an easy installation process, Corso aims to support both your business and environmental efforts.
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GZ Order Tracking Page

GZ Order Tracking Page

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews
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Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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UserLoop AI Surveys

UserLoop AI Surveys

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews
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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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OnChat

OnChat

  • Free Plan Available
8.2
1 Reviews
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Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.
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Webkul Multi User Account

Webkul Multi User Account

  • $11 / Month
  • 7 Days Free Trial
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Turn a standard Customer Account into one with Multiple users Show more

Webkul Multi User Account app enhances your store's shopping experience by allowing customers to create multiple user accounts with specific permissions. This app enables customers to create groups and add members, who, upon accepting access requests, can share their shopping carts with one another. Members can collaborate by sending and receiving cart requests, empowering them to purchase products seamlessly from shared carts. The app also offers robust administrative controls, where administrators can manage member access and approvals directly. Additionally, admins have the flexibility to configure translations and customize email templates, ensuring a tailored user experience. This app is perfect for stores looking to provide a collaborative shopping experience to their customers.
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XB FAQs

XB FAQs

  • Free Plan Available
8.2
1 Reviews
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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.
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Kore.ai Retail Assist

Kore.ai Retail Assist

  • Free Plan Available
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AI-Powered Shopping Assistant for Seamless Shopping & Tracking Show more

Kore.ai Retail Assist is an innovative chatbot designed to transform customer engagement and streamline order management. Leveraging GenAI, the app enhances product search capabilities, delivering personalized responses for a superior shopping experience. Customers can easily place orders, track their status, and perform tasks such as cancelations and returns through simple interactions with the chatbot. By processing FAQs and manuals, Kore.ai Retail Assist offers comprehensive customer support, reducing the need for human intervention in query resolution. This ensures efficient handling of customer inquiries and seamless agent transfers when needed. The app also prioritizes user experience by ensuring quick and accurate filtering based on customer queries, making retail operations more efficient and customer-focused.
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Kova

Kova

  • $99-$599 / Month
  • 7 Days Free Trial
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Asistente IA multilingüe 24/7 para ventas online y atención personalizada.

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Chat Squeeze AI Sales Chatbot

Chat Squeeze AI Sales Chatbot

  • $24.99-$59.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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AI-driven chatbot for sales, order tracking, and lead automation.

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Nerdy Form Builder

Nerdy Form Builder

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews
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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Kandid: ChatGPT For E‑commerce

Kandid: ChatGPT For E‑commerce

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
6 Reviews
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AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

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Meetanshi Facebook Chat

Meetanshi Facebook Chat

  • Free Plan Available
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Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.
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3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Ordertracker ‑ Track & Upsell

Ordertracker ‑ Track & Upsell

  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
63 Reviews
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Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.
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WBL ‑ AI ChatBot Pro

WBL ‑ AI ChatBot Pro

  • $5 / Month
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Boost sales with a customizable, real-time AI ChatBot for online stores. Show more

WBL - AI ChatBot Pro is a dynamic AI assistant designed specifically for online stores, enhancing customer engagement and support. The app allows businesses to interact with customers through an intelligent chatbot that can display product details, check stock availability, showcase collections, and provide order information in real-time. Users can personalize the chat interface by customizing the appearance, headers, messages, and fonts to align with their brand. This AI-powered chatbot not only provides instant responses, improving customer satisfaction, but also helps boost sales by addressing customer inquiries promptly. Additionally, it allows customers to filter products by attributes such as color or size, making the shopping experience more efficient. WBL - AI ChatBot Pro is an essential tool for online retailers looking to streamline their customer service and optimize their sales process.
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BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
41 Reviews
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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.
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Track & Trace

Track & Trace

  • $5-$50 / Month
  • Free Plan Available
8.2
1 Reviews
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International & domestic parcel tracker Show more

Track & Trace is a versatile app designed to streamline parcel tracking for both international and domestic shipments. It caters to online stores by providing comprehensive tools to manage and monitor the status of parcels effortlessly. By automating the tracking process, Track & Trace frees up valuable time for store owners, allowing them to focus on business growth and customer satisfaction. The app is fully ready to support dropshipping models, ensuring seamless integration into various e-commerce operations. Additionally, its robust fulfillment manager capabilities help store owners oversee and optimize the entire delivery process effectively. With Track & Trace, achieving efficiency and precision in shipping logistics has never been easier.
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eBanqo ‑ Live Chat & Chatbot

eBanqo ‑ Live Chat & Chatbot

  • $15-$266 / Month
  • Free Plan Available
8.2
2 Reviews
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AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.
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StoreMind

StoreMind

  • $24.99-$369.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
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Product AI & Intelligent Store Assistant to Manage Engagement Show more

StoreMind is an innovative app designed for merchants looking to enhance their customer experience with interactive technology. Offering Generative AI store assistants, it provides 24-hour help and support, ensuring that customers receive real-time assistance with their orders or any shopping queries. By utilizing access to the product catalogue and customer order histories, StoreMind's assistant chatbots deliver tailored and personalized interactions. The app generates unique product chatbots from detailed product descriptions and attributes, which not only fosters user engagement but also boosts sales. With unparalleled data collection capabilities, StoreMind gathers valuable insights into customer interactions, helping businesses make informed decisions. Easily integrated with any e-commerce platform, StoreMind offers a seamless and engaging user experience that elevates customer interaction to the next level.
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Corso

Corso

  • Free Plan Available
7.5
16 Reviews
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All-in-one Tracking, Returns, Exchanges and Warranties Show more

Crew by Corso is a comprehensive app designed to enhance your post-purchase experience by offering a seamless, unified platform that covers tracking, returns, exchanges, and warranties. It simplifies the process of returns and exchanges with its flexible policies and efficient automations, saving both time and effort. The app also supports effective warranty management through pre-qualification and centralized claims handling, while optimization can be achieved with advanced reporting features. Customers remain informed and satisfied thanks to a branded tracking page providing real-time updates and appealing incentives. Crew by Corso offers a straightforward flat-rate pricing model and exceptional concierge service to ensure a hassle-free user experience. Additionally, integrating Corso’s Shipping Protection feature enables the full potential of the Corso Post-Purchase Platform, further maximizing efficiency and cost-effectiveness.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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